haus estate agents in Sheffield and Leeds

★★★★★ 5/5

Google

Can't thank Heather, David and the rest of the team at Haus enough for supporting me through my house sale last year. Their service was professional, approachable and friendly throughout. Kinda missed them once the sale had gone through! Have recommended them to friends who have been happy with service too. Would definitely use them again.

Joanne · 27 August 2019 · haus Sheffield

★★★★★ 5/5

Google

The team at Haus were great from start to finish. Our property was valued and marketed effectively and the portal system was very useful in keeping us up to date on any feedback. A special mention for Olivia who kept us informed throughout the process, managing offers and ensuring the sale went through. All the team dealt with any queries professionally and efficiently. I would recommend Haus to anyone selling their house in the future.

Grace · 27 August 2019 · haus Sheffield

★★★★★ 1/5

Google

Rating only, no written review.

George · 26 August 2019 · Haus Sales and Lettings

★★★★★ 1/5

Google

Rating only, no written review.

Marc · 26 August 2019 · Haus Sales and Lettings

★★★★★ 5/5

Google

Shannon showed us round a property today and was amazing - really friendly and made everything hassle free! Look forward to moving in!

Ella · 26 August 2019 · Haus Sales and Lettings

★★★★★ 5/5

Google

The team are all so helpful. I listed my property with them through a recommendation and have not been disappointed since. Best service in North Leeds!

William · 26 August 2019 · Haus Sales and Lettings

★★★★★ 5/5

Google

I have been waiting to invest in South Yorkshire and came along to Haus opening day in Rotherham. Abby and Adam were very helpful and personable. They were happy to take the time show me a few potential properties which were worthy of consideration. They also don't mind me going back for further advice and guidance. Defo recommend them to everyone.

Martin · 26 August 2019 · Haus Sales and Lettings

★★★★★ 1/5

Google

One star is generous to be honest. The cheekiest estate agent I have ever come across. The way that they manage to take advantage of young professionals and get away with it absolutely baffles me. If you want to be treated unfairly, have your deposit taken for NO reason, and have false promises made repeatedly then this is the estate agent for you. I'd urge literally everyone to swerve this company, if you find a house you like , I'd HIGHLY recommend you try and find the land lord directly or an alternative estate agent.

George · 26 August 2019 · Haus Sales and Lettings

★★★★★ 1/5

Google

Here's an email to their branch manager about all the issues I had during my tenancy/ dealings with Haus. No apology, and after seeing other reviews online about them elsewhere seems they do nothing to resolve their issues. Avoid at all costs. Hi Chloe, Just a few things I wanted to highlight that I experienced during my tenancy. When I first signed my contract I was told that the electricity would be on a meter and that I would be able to top this up by going to most shops and purchasing a top up card, this information was incorrect and the only way I could top up the meter was by going in to Hyde Park properties, apart from this being an illegal practise by HP properties, it was incredibly inconvenient when working and studying full time, especially when HP properties don't open on a weekend and even during the week they seemed to be randomly closed for hours at a time. If I had known about the meter situation I wouldn't have signed the contract in the first place. I also wouldn't have signed for the property if I had known that I would be passed on to a completely different agency, I chose Haus because I believed you to be a professional agency who would deal with any situations promptly, instead, after I had signed the contract I was told I would be passed on to HP properties, an agency ran by one man who chooses his opening hours, doesn't answer the phone, doesn't answer emails (to the point I was almost left homeless because I couldn't get a reference from him with out having to take time off work and persistently going in and asking him to resolve the situation until he got someone else to write the email) and would ignore repair requests which left me without a fridge for three weeks and almost half of the lightning in the property not working for the entire tenancy. For months, I would be getting daily emails and texts about viewings, the majority not within the required twenty four hour notice period and sometimes only being given two hours notice. I called multiple times to express that I wasn't comfortable with this, a few of these calls I was spoken over/ to rudely and told it was a system error, I understand it happening once or twice but persistently for months is unacceptable, when I would ask to speak to yourself I was told that they were the manager or completely ignore me. Finally, when trying to claim my deposit back I called your office to enquire about how to go about this and was told it had nothing to do with yourselves and I would have to go through HP properties, after multiple calls and emails which were ignored I was finally forced to go through deposit protection, delaying the process by three weeks, this was extremely time consuming, frustrating and stressful and all due to being given the wrong information. While I don't expect anything to be done, I would like you to know how disappointed I am with my experience with your branch and that when you work in partnership with HP properties and when your staff are ill-trained, ill-informed and provide false information it can massively, negatively impact peoples lives. Regards,

Sam · 26 August 2019 · Haus Sales and Lettings

★★★★★ 1/5

Google

The people working here were nice, and I was quite satisfied with the letting process. However, only when I signed the contract, I was made aware that there was a maintenance firm that had responsibility of the apartment, and I had no time to check them out. They have been quite unhelpful, so I am withdrawing stars for putting me in contract with them. It turned out that there was a lot of issues with the registration of the property, and I am in the middle of a "blame game" between the letting agent, the management company and the owner. Haus does not answer direct questions (or principal questions) on what is their responsibility despite several attempts. They forward e-mails directed to them to the management company - very unprofessional. Hopefully, these issues are unique to this property, but the reaction to criticism might not be. In addition, the viewing system is a mess, sending incorrect viewing messages, sending viewing messages to all one-bed tenants whether or not there is a viewing in their specific apartment. Lots of viewings in breach with the contract (we should have > 24 h notice). There was a viewing in my apartment when I was traveling, and they did not put the alarm back on. There are letting agents on every corner - find another one.

Guri · 26 August 2019 · Haus Sales and Lettings

★★★★★ 5/5

Facebook

I would highly recommend haus and I would use them again in the future they are such a lovely team of people and they have lots of knowledge and experience to help make selling your house easy and stress free.

Ruth · 13 August 2019 · haus Sheffield

★★★★★ 5/5

Facebook

Haus have a great team and really understand the market and what their client's need. They are very responsive , professional and personable. I can't recommend them highly enough.

Mark · 26 June 2019 · haus Sheffield

★★★★★ 5/5

Facebook

We used Haus to sell our home and we couldn’t have been happier with the service we received . From David valuing our house to the sales team, in particular Olivia who was always just a phone call away and always happy to help. We found the team professional helpful & always friendly. A big thank you for all of your help you are by far the best estate agent we have ever used. 😊

Dawn · 11 June 2019 · haus Sheffield

★★★★★ 5/5

Facebook

Fantastic from start to finish! Would definitely recommend 👍

Jodi · 8 April 2019 · haus Sheffield

★★★★★ 5/5

Facebook

Fantastic, genuine staff who really make you feel valued as a client. would highly recommend.

Kirsty · 16 March 2019 · haus Sheffield

★★★★★ 5/5

Facebook

A brilliant buying experience from start to finish. The staff at Haus Homes were so friendly and helpful. Me and my partner felt very well looked after as first time buyers. Olivia was always available to answer any questions we had. I cannot recommend Haus Homes more highly! They are lovely and we would definitely recommend them to our friends and family. Thank you so much Olivia and all the team! Larissa and Luke xx

Larissa · 3 March 2019 · haus Sheffield

★★★★★ 5/5

Facebook

The staff are very friendly, efficient, patient and supportive. They were very thorough and gave robust answers and advice when any problems arose and were extremely efficient at liaising with all parties concerned. I would use them again and have no hesitation in recommending them.

Vicky · 1 March 2019 · haus Sheffield

★★★★★ 5/5

Facebook

Haus deserve 10 stars for their service, we worked closely with Olivia who was absolutely fantastic as were the whole team. I would highly recommend haus

Fiona · 26 February 2019 · haus Sheffield

★★★★★ 5/5

Facebook

We cannot recommend Haus enough, they have been flawless. We were originally listed through Redbrik and had a horrendous experience, we were sat on the market for two months with little movement and were constantly chasing them for updates. On the recommendation of a friend, we decided to move to Haus. My only regret is that we didn’t do this sooner. From the outset Haus were professional, friendly and proactive. They were so easy to reach, were more than happy to address any questions we had and made the process of switching to them so easy. Once we were back on the market we immediately had a lot of interest due to their excellent marketing skills and knowledge of the buying appetite in our area. Their portal system is fantastic, we could check how many viewings were booked and what the viewers’ feedback was at all times and were kept fully up to date. One of the things I really appreciated about Haus is the size of their team, big enough that they have a wealth of experience and knowledge but small enough that the communication between colleagues was excellent, and when we called no matter who we got through to they knew about our property and were happy to help if our agent wasn't immediately available. We were only on the market for two weeks before we accepted an offer at the price we were after, and in this time had 16 viewings and 4 bidders. Needless to say we were very impressed! We would recommend Haus to anyone, and wouldn’t dream of using anyone else in the future. They have restored our faith in estate agents!

Lily · 26 February 2019 · haus Sheffield

★★★★★ 5/5

Facebook

We sold our house with Haus. Ian, Olivia and the team were fantastic. An organised and efficient team, they made viewings very easy and were great at helping us find the right buyer for our house. They also went above and beyond advising on our onward purchase & helping us navigate the various stresses of moving house. When selecting an estate agent, I was tempted to go with one of the online agents, but I'm really glad we chose Haus.

Jonathan · 26 February 2019 · haus Sheffield

★★★★★ 5/5

Facebook

I cannot recommend Haus highly enough. Fantastic service from day one! We worked with Heather and David selling our home, and with Olivia buying our next place and all three couldn't have been more helpful. They made the whole process so much less stressful and we're proactive and very responsive. Thank you! 😊🏡

Rebecca · 25 February 2019 · haus Sheffield

★★★★★ 5/5

Facebook

We give Olivia from Haus 10/10, 5 stars, thumbs up and a big hug for her hard work dealing with our purchase. Despite the repeated delays from solicitors, she relentlessly fought our corner in pursuing action from management companies and the solicitors - a great intermediary between the seller and buyer who always kept the ball rolling and the seller and buyer informed. Always there to advise if she identfied a potential snag and delay, we came to regard her as a friend and respected ally. Superb service & lovely friendly lady - she was fantastic.

Ian · 22 February 2019 · haus Sheffield

★★★★★ 5/5

Facebook

Haus have been amazing in helping us with the process of buying our first home. Olivia was extremely friendly and always available to help and do whatever was needed to make it a great experience. Would definitely recommend. Thankyou to Haus and Olivia for a very pleasant house buying experience!

Tom · 11 February 2019 · haus Sheffield

★★★★★ 5/5

Facebook

Haus are a refreshingly new type of estate agent. Their focus is on customer service, and this shines through whenever you speak to anyone at the office. The team updated me at each stage of the selling process, they sold my property quickly, for more than I had expected. The whole experience was very smooth. Heather, Ian, Mark, Jo , Olivia and the team we’re on hand in the office for any questions I had. I Can’t recommend highly enough, if I could give more stars I would !

Heather · 29 January 2019 · haus Sheffield