Haus Sales and Lettings Leeds reviews

★★★★★ 5/5

Google

We have been with Hous & Sales and Lettings for over 15 years, and throughout this time the service has always been excellent. Will and the management team have consistently provided reliable, friendly, and professional support. Will, in particular, stands out for his exceptional professionalism, attention to detail, and willingness to go above and beyond whenever needed. Any issues are handled efficiently and with clear communication, which gives us great confidence in their service. Overall, we’ve had a very positive long-term experience and would highly recommend Hous & Sales and Lettings to anyone looking for a trustworthy and professional letting agent.

Mr · 11 April 2026

★★★★★ 5/5

Google

Chelsee was absolutely fantastic from start to finish. She made the whole process of finding a property smooth, stress-free, and actually enjoyable. She really listened to what I was looking for, kept me updated throughout, and went above and beyond to find me a great property at a very good value. Her professionalism, honesty, and friendly approach made a huge difference, and I felt supported and well-informed. I couldn’t recommend Chelsee highly enough to anyone looking for an estate agent who genuinely cares and delivers excellent results.

Ojei · 16 February 2026

★★★★★ 5/5

Google

I attended a viewing today of a property and Kimberley was the lady who showed me the premises and the details of the property. I was very impressed and I would be grateful if I was chosen to be the new resident. Her explanation of the property was in great detail, I was very excited of an opportunity to be a tenant in this property and especially in this area since it is close to my family.

Mark · 16 October 2025

★★★★★ 5/5

Google

I had a great experience renting through Haus Sales & Lettings. During the renting process, from viewing the property until I get the, Holly was helpful, friendly, professional and kept me updated. Holly and her other colleagues responded to my telephone calls and emails were quick. Their communication was excellent, and made the paperwork process straightforward and stress free. They offered me an additional viewing before signing the contract. I felt well looked after. I would highly recommend Haue Sales & Lettings to anyone looking to rent. Ahmad

A · 3 September 2025

★★★★★ 5/5

Google

We have a wonderful relationship with Haus in Headingly Leeds. They have helped and stood behind us through difficult times recently and proved extremely helpful and dedicated to our needs as responsible landlords. They make the whole process easily understandable and take immediate action on our behalf. We look forward to a long and profitable partnership with the whole team, particularly Will White who has made the successful renting out of our house a top priority and helped every step of the way. We are very grateful we chose Haus to be our agents.

Dave · 3 September 2025

★★★★★ 5/5

Google

Brilliant and easy, The communication was clear and the Lesia was brilliant and helped me through the entire process! Would highly reccomend!!

Jack · 16 March 2026

★★★★★ 5/5

Google

We felt very welcomed and comfortable through the whole experience from arriving to the agents, the drive to the properties, and the viewings. Chelsee was a very sweet and animated person whom we were happy to have and was generally just so helpful with any queries or questions that came up.

Tristan · 16 March 2026

★★★★★ 5/5

Google

Chelsee was wonderful and very helpful. The property we initially booked was taken off the market the morning of our viewing, but she found two great alternatives. Everything about the viewing was well communicated and I felt very comfortable throughout the process

Jesper · 16 March 2026

★★★★★ 5/5

Google

Our estate agent Will was great during our recent house purchase. He kept us constantly updated and worked hard to get information for us when there was a breakdown in communication between the solicitors in our chain. Professional and friendly, highly recommend!

A · 16 March 2026

★★★★★ 5/5

Google

Thank you so much to everyone expecially "Will. You have gone above & beyond for us, we will definitely be recommending you. Everything has been done so smoothly & we are very happy with the service provided.

Shelly · 11 April 2026

★★★★★ 5/5

Google

The team is professional, kind, and quick in answering questions. Lesia was very patient throughout the whole process. I wanted to view the property again before making any decisions, and she understood my point in a very nice way. Hope and Will were very polite and helpful too. They answered my emails and sorted my doubts out when Lesia was not around. I would definitely get in touch with them again in the future to rent a new place. Thank you!

Adriana · 25 November 2024

★★★★★ 5/5

Google

Professional viewing with Will, really great guy. polite staff and very quick responses. Thanks to the amazing team at Haus I moved into a spotless, recently renovated property. The team went above and beyond to help me in a difficult situation, I could not find a fault in the whole process. From viewing to move in they were perfect, they set me up in a lovely house with a great landlord!! Special thanks to Will and Lesia.

Mackenzie · 14 December 2024

★★★★★ 5/5

Google

Kimberley has been an amazing help finding my property for this year and again for next year! She replies fast and is never unhappy to answer to any question I have. Thank you Kimberley!

Kirsten · 16 February 2026

★★★★★ 5/5

Google

I would like to thank Will for all his hard work as always as he goes above and beyond to help with any questions I have

Michael · 11 April 2026

★★★★★ 5/5

Google

I had a great experience working with Kimberley while looking for a new property. She was incredibly patient, taking the time to show us around the house and answering all of our questions in detail. Kimberley was not only professional but also friendly and approachable, making the whole process smooth and stress-free. Her communication was excellent throughout, and she made sure we had all the information we needed at every step. I would highly recommend Kimberley for anyone looking for a property. Her dedication and service truly stand out!

Dr · 20 August 2024

★★★★★ 5/5

Google

Many Thanks to Will White for all his help for the purchase of my son’s house . Very professional and extremely helpful .

Elias · 11 April 2026

★★★★★ 5/5

Google

Nicole and Hope were very helpful in getting me signed on - super responsive and always on hand if anything was needed. Thank you both!

Manuela · 26 March 2026

★★★★★ 5/5

Google

Excellent service with some top people. Will is fantastic and always does what he says he will do. Also, doesnt just disappear at 5pm - if there's an issue or clarity needed he sorts it out of hours no questions or complaints. Highly recommended.

Sean · 20 August 2025

★★★★★ 5/5

Google

I contacted Will mid May to enquire about a valuation being carried out a property I am looking to buy. Will was professional and prompt at booking a suitable time for this to be carried out. After he carried out the valuation he put me in …

Alexandra · 16 July 2025

★★★★★ 5/5

Google

Will was a pleasure to deal with at all times - and provided an excellent service. Would highly recommend.

Howard · 16 March 2026

★★★★★ 1/5

Google

EDIT: Having now actually moved into my flat I’m changing my originally 5* review down to a 2. I’m aware that Haus doesn’t manage the property now that I’ve actually signed for it, but I really think they need to be taking a bit of responsibility for the properties they are letting out. I knew that RNL would be taking over the management of the property before move in day as I’d read previous reviews but I find it interesting that we’re not actually told this directly by Haus until right at the last minute, just as we’re handed the keys. I think it’s because they’re acutely aware that RNL is AWFUL, does not manage their properties effectively, or even at all and seem intent on giving everyone who’s moved into a property let my Haus the worst week of their lives. We arrived into our new flat as a young couple to open condom packets, weed baggies, broken sofas (one completely broken) broken beds, broken wardrobes, huge amounts of black bathroom mould and not a single ounce of professional cleaning done at all on the flat. Nobody have been to check it, not one single person from RNL, or even the landlord. I was homeless for a night for what exactly? If I could not have moved in the day previous, what exactly was being done? Obviously I kicked off quite royally at RNL who after 6 hours in the property finally sent a cleaning team over and by this time we were so tired and sick of waiting around that we just told them to do the bathroom and kitchen and leave us alone as we were desperate to get started moving in and cleaning ourselves. Altogether it was a pretty horrible experience, and one shared by pretty much everyone else in our building too, we met another young couple who couldn’t even stay in their flat the first night, they decided to go home instead. We were also promised Wi-Fi on move in, as this was signed with an agreed works form, but we were very much misled there as it turns out that the property manager has an office wifi in the basement that he’s trying to sell to an ENTIRE BUILDING for extra money at a higher expense than some genuine Wi-Fi companies. I’ve asked multiple times for a resolution to this issue, and we’ve been told that we need not pay that extra in our next rent payment but received nothing officially in writing and have not received any replies from RNL now further from my 7 calls on the day of move in. All in all an absolutely ridiculously mismanaged company, and Haus knows this and lets you sign away your money anyway. I actually think it’s evil, the way they take advantage of such young people who don’t know any better and are too scared to kick off. Can only speak on the experience of signing for a house currently as will be moving into a property signed with Haus in July. The experience has been great! Holly was absolutely amazing at finding me and my boyfriend the perfect flat, drove us to multiple viewings, put up with a lot of questions from us and had so much patience with us while we took the time to make our decisions and be picky! Thus far haven’t experienced any pressure to make hasty decisions, we really felt like the whole process was very easy and explained so well to us by Holly! Cannot wait to move in!

Josh · 25 August 2023

★★★★★ 5/5

Google

Leisa was absolutely fantastic. She was really thorough in her tour, she answered all of my questions endlessly and with a smile. She was really friendly and welcoming and as lovely as the property was she really sold it to me! She was very clear that there was already an application that had been put forward for this property but advised me to apply anyway. I was really pleased with the level of service Leisa provided. She is an asset to the company.

Rachael · 25 August 2023

★★★★★ 5/5

Google

Chelsee was fantastic at showing us around the property; friendly, informative, and really helpful. Thanks so much!

Sassy · 16 January 2026

★★★★★ 5/5

Google

We had a great experience letting through the Haus Team in Headingley, Leeds. Hope provided us with excellent professional assistance at all times and a pleasure to interact with. We also received wonderful support service from Nicole and Holly!

Michele · 16 November 2025