haus estate agents in Sheffield and Leeds

★★★★★ 5/5

Google

Kimberly provided top notch service. She was punctual, helpful and professional throughout her encounter. The property shown was also as advertised.

Ugo · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Very smooth service! Was shown round the property by Kimberley who was lovely and answered all the questions we had. Once we decided on the place she took us through the application process straight away.

Elizabeth · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Just wanted to say thank you to the team at Haus and in particular Kimberley. Although two houses we looked at had offers accepted they were able to find me a new place within minutes!

George · 25 August 2023 · Haus Sales and Lettings

★★★★★ 1/5

Google

EDIT: Having now actually moved into my flat I’m changing my originally 5* review down to a 2. I’m aware that Haus doesn’t manage the property now that I’ve actually signed for it, but I really think they need to be taking a bit of responsibility for the properties they are letting out. I knew that RNL would be taking over the management of the property before move in day as I’d read previous reviews but I find it interesting that we’re not actually told this directly by Haus until right at the last minute, just as we’re handed the keys. I think it’s because they’re acutely aware that RNL is AWFUL, does not manage their properties effectively, or even at all and seem intent on giving everyone who’s moved into a property let my Haus the worst week of their lives. We arrived into our new flat as a young couple to open condom packets, weed baggies, broken sofas (one completely broken) broken beds, broken wardrobes, huge amounts of black bathroom mould and not a single ounce of professional cleaning done at all on the flat. Nobody have been to check it, not one single person from RNL, or even the landlord. I was homeless for a night for what exactly? If I could not have moved in the day previous, what exactly was being done? Obviously I kicked off quite royally at RNL who after 6 hours in the property finally sent a cleaning team over and by this time we were so tired and sick of waiting around that we just told them to do the bathroom and kitchen and leave us alone as we were desperate to get started moving in and cleaning ourselves. Altogether it was a pretty horrible experience, and one shared by pretty much everyone else in our building too, we met another young couple who couldn’t even stay in their flat the first night, they decided to go home instead. We were also promised Wi-Fi on move in, as this was signed with an agreed works form, but we were very much misled there as it turns out that the property manager has an office wifi in the basement that he’s trying to sell to an ENTIRE BUILDING for extra money at a higher expense than some genuine Wi-Fi companies. I’ve asked multiple times for a resolution to this issue, and we’ve been told that we need not pay that extra in our next rent payment but received nothing officially in writing and have not received any replies from RNL now further from my 7 calls on the day of move in. All in all an absolutely ridiculously mismanaged company, and Haus knows this and lets you sign away your money anyway. I actually think it’s evil, the way they take advantage of such young people who don’t know any better and are too scared to kick off. Can only speak on the experience of signing for a house currently as will be moving into a property signed with Haus in July. The experience has been great! Holly was absolutely amazing at finding me and my boyfriend the perfect flat, drove us to multiple viewings, put up with a lot of questions from us and had so much patience with us while we took the time to make our decisions and be picky! Thus far haven’t experienced any pressure to make hasty decisions, we really felt like the whole process was very easy and explained so well to us by Holly! Cannot wait to move in!

Josh · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Lesia has been so helpful in finding me and my partner a place, we contacted the agency for a different property that was already taken but Lesia has gone above and beyond to show us other availabilities and help us through the renting process.

Emily · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Despite not signing for a letting due to our own unforeseen circumstances, Kimberley was delightful to deal with and made my friend and I feel comfortable and well informed whilst viewing a property. A real professional and I wish her all the best

Katie · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Me and my flatmate had a wonderful experience with Kennedy from haus letting agency. She helped us secure a lovely flat and accommodated multiple viewings and was generally very helpful and kind. Would recommend!

Neha · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Haus went the extra mile in finding my girlfriend and I a flat in Leeds after struggling to do so for a while. Most companies are really unhelpful but Lesia from Haus listed some lovely places under our criteria and from there it was a swift process from a next day viewing to putting the deposit down the same day. Thanks again to Lesia and Haus for making sure we found the perfect place!

Louie · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

As a relatively new renter, I found the process to be quite overwhelming, particularly during busy periods. Unfortunately, I've had some negative experiences with letting agents in the past, which only added to my concerns. However, I am thrilled to say that Haus has completely dispelled all my fears and worries. Every interaction I had with the team was exceptional. They were not only friendly and helpful but also incredibly professional. Their support and guidance truly alleviated all my concerns. I must give a special shout-out to Lesia, who was an absolute star throughout the entire process. She provided me with a strong sense of reassurance that I was in capable hands. Lesia worked closely with me to ensure I secured the place I wanted and patiently addressed all the questions I had, all whilst still being able to have a good laugh There are numerous agents out there who can disappoint you but Haus is not one of them. I highly recommend their services

Felix · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

I just had a really positive experience today viewing properties with Kimberly. She was really friendly and professional. Kimberly phoned me to book a viewing for some properties I had enquired about and added some extra viewings which she thought might also be suitable. I really appreciated her doing this. I would happily view properties with Haus again.

Holly · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Kimberley was so incredibly helpful in helping me find a suitable flat for myself and my boyfriend. She took the time to show me many properties available and was so friendly and helpful with any questions. She truly took all of the stress out of the search and I would recommend her service highly.

Emily · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Leisa was absolutely fantastic. She was really thorough in her tour, she answered all of my questions endlessly and with a smile. She was really friendly and welcoming and as lovely as the property was she really sold it to me! She was very clear that there was already an application that had been put forward for this property but advised me to apply anyway. I was really pleased with the level of service Leisa provided. She is an asset to the company.

Rachael · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Just want to thank Kennedy for being an absolute star and helping us find a wonderful property. She was welcoming, professional and very informative at our viewings and honestly made sure we felt fully informed, reassured and at ease with the whole process. She replied promptly throughout the whole process which helped ease our mind and kept us informed. Couldn’t fault her - she is a credit to the company!

Ella · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Kimberley was absolutely lovely in helping us find a property. She was really knowledgeable, answered all our questions and made us feel really comfortable and confident in choosing the property and signing the paperwork. We even got some biscuits, thanks :)

Charlotte · 25 August 2023 · Haus Sales and Lettings

★★★★★ 5/5

Facebook

I cannot express enough how happy we are with the service we received while purchasing our new home through Haus. Our agent Olivia was incredibly knowledgeable, approachable and where it really mattered, she was proactive and on the case to help chase the appropriate people to complete the sale. Which honestly I don’t think would have gone through without her emails and telephone calls to the right people. She helped us land the house of our dreams and we are so grateful for her incredible service! A*****

Amy · 5 March 2023 · haus Sheffield

★★★★★ 1/5

Trustpilot

Do not buy The Grove

Sold a flat at 30 Addiscombe Grove (The Grove) with no hot water and heating at least 3 days per week for over 6 months! DO NOT USE DO NOT BUY HAUS are the block managers and do not know how to fix the issue and the original installers will not attend site. Communication is good but unfortunately communication does not fix heating...

Naima · 23 January 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

Haus Homes were excellent, I'm so pleased we used them to sell our house. When our first sale fell through, they managed to keep us focused and positive, it's always a stressful time moving house. Both David and Heather were amazing. They were always there at the end of the phone whenever we had any queries or questions relating to the sale. If we couldn't get an answer through our solicitor, Heather seemed to be able to find the information out within hours. I can't praise Haus enough, the next time we move, which won't be for a long time, Haus will definitely be the estate agents we use again.

Carol · 12 January 2023 · haus Sheffield

★★★★★ 5/5

Google

Simply put, the best customer service I’ve ever experienced. Haus actually came highly recommended by a very good friend (who has very high standards!) when I was moaning about the poor service we were receiving by another independent Sheffield estate agency. So we switched to Haus. Thank goodness we did. Professionally exceptional, personally wonderful and commercially the most competitive. Sincere congratulations to Heather, David and all the team there for smashing every negative stigma attached to buying/selling houses & estate agencies in general. Their secret?! They actually truly care. Thanks so much Haus - Outstanding job!

Jamie · 12 January 2023 · haus Sheffield

★★★★★ 5/5

Google

Quick response, good communication. The process of renting a property was quite pleasant and easy for me, as a person who did it for the first time in the UK.

Dara · 9 January 2023 · Haus Sales and Lettings

★★★★★ 5/5

Google

We received good service from start to finish from the Haus team .. Claire provided excellent help and advice regarding the valuation, thank you to Alison who helped with the Marketing and thank you to Bradley who provided help with viewings and the sale progression. The photographer was very professional and provided good quality photos of all rooms and the outside of the property. We would definitely use Haus again

Alan · 10 December 2022 · haus Sheffield

★★★★★ 5/5

Google

We had great support when selling our house from Olivia and the team at Haus. They were proactive in keeping in touch and chasing people when needed. The on line dashboard was also helpful and kept us up to date with all appointments booked and responses received. A friendly and professional service.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 9 November 2022 · haus Sheffield

★★★★★ 5/5

Google

We used Haus to sell our home in Sheffield this year. The valuation, advice and whole process was fantastic! The online portal makes things so much easier compared to other estate agents. We had Olivia as our dedicated agent from beginning to end who was amazing! Would highly recommend selling with Haus!

Phil · 9 November 2022 · haus Sheffield

★★★★★ 5/5

Google

We wish to send a huge thank you to David, Heather and the team at Haus for selling our property. What an amazing service your team provided. An absolute 5 star company. Selling a house is a stressful undertaking and you and your team managed to navigate us through to completion at the end of a long process. You gave a pro-active, personally tailored service and that certainly made such a difference. Haus provided a professional and personal service every step of the way right through from initial contact, through to photo's, brochures, listing, sales negotiations and completion. Your dedication to providing a genuine personal service was unfaltering and throughout the process your communication, support and reassurance was a constant and very much appreciated. We dealt with Heather and Julie mainly and wish to thank them personally for their help, it was always a pleasure talking to them and their professional, friendly, helpful approach and endeavour to achieve the end goal of completion was unwavering. I can also say that every member of the team dealt with messages and ensured any queries were actioned, you provided a seamless service something very rare these days. Please accept our sincere thanks for all your hard work and support, you really did provide an exemplary service and we would not hesitate in using Haus again in the future.

Rachel · 9 November 2022 · haus Sheffield

★★★★★ 5/5

Google

Haus Homes gave me absolutely excellent service at every stage of marketing and selling my mother's home. They were efficient, professional and friendly. Communication was really good. I would warmly and unreservedly recommend them to anyone selling a property.

Alison · 23 October 2022 · haus Sheffield