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★★★★★ 5/5
GoogleThere are estate agents who are just bothered about connecting the seller and buyer, and the commission fees. Haus are different.
Biggest strength of Haus is that they are approachable and spend time talking and listening to you. They do call back if they are busy. Olivia and her team have provided a personalised service which is a rarity given that they only charge the same commission as any other estate agents in the market. They are not shy of advising you on other matters/general advice on properties and areas too. Other companies including solicitors should learn customer service from Haus in this industry.
I would thoroughly recommend Olivia and her team at Haus. Last but not the lease, Ian Appleyard has initiated the sale process and he resonates the above ethos equally.
V · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
That's brilliant to hear, thanks so much Vish.
★★★★★ 5/5
GoogleWe recently had the unhappy task of selling our parents’ home and chose Haus to help us. From start to finish we have been very impressed with the whole team, who made the process very smooth - communication, via the portal and phone calls, has been brilliant and we are happy to highly recommend Haus. Particular thanks to Olivia Jones for her professional, friendly approach to the task!
Sarah · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you for your review Sarah, we really appreciate your kind words.
★★★★★ 5/5
GoogleI had a wonderful renting experience with Haus Homes. First day we met Helen to show us the flat. Suggested some attractions in the area and the best shopping centres, which was great. Quick email responses and always kept me informed of the process. Explained the property and how to get around to the parking space. She was lovely and she made the whole process stress free and ended with a sweet card that made me feel excited about me moving to Sheffield. Helen and Mathew thank you ever so much. I would highly recommend Haus Homes!!
Lozy · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you so much for your review. We hope you are now settled in to your new property. Welcome to Sheffield!
★★★★★ 5/5
GoogleHaus is a great estate agency to sell your property with. All the staff were very friendly from start to completion and nothing was too much trouble. We found the agency to be highly professional in all aspects with great photos taken for advertising our property. The portal facility was great for keeping us informed too. A special mention for Josh our negotiator who was very efficient and always communicated very swiftly to our emails. I would highly recommend haus as an estate agency to sell your property with.
Steven · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you for taking the time to leave a review for the service you received from the team.
Best wishes
★★★★★ 5/5
GoogleFrom the moment we came across Haus Homes we knew they were the estate agents for us. Everyone who we've worked with has been so knowledgeable, understanding and professional.
I want to give a special shout out to Olivia J who has been an absolute credit to the company and went above and beyond with the sale of our house. Olivia was an incredible support when we ran into major hurdles (just to be clear - this was no fault of Haus!)
We are incredibly grateful and can't thank Haus Homes enough.
You won't regret choosing them and it'll be plain sailing throughout.
Best wishes
A&R
Anna · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you Anna
★★★★★ 5/5
GoogleIf you are looking sell in Sheffield, go with Haus; simple as that. They absolutely nailed the marketing and deserved every penny of their fees. From the initial consultations to the photography, listing, viewing management, sale negotiations through to completion they were absolutely spot on. We mainly dealt with David, Alison and Mark who were all fantastic throughout, but that is also extended to everyone else in the office who we were in contact with. Directly thanks to Haus we are now in a fantastic new home that we would not have been able to afford without their efforts. Thanks so much guys!
Rhys · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you Rhys, we really appreciate your feedback.
★★★★★ 5/5
GoogleFrom the outset the Haus team were very professional and so helpful. Their knowledge and expertise shone through at every stage of the sale. Communication was excellent with regular updates on the phone and all information confirmed on the on line portal. A big thank you to Olivia and her team for their support and advice. I have no hesitation in recommending Haus, great job.
Kevan · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you Kevan, we appreciate your kind words.
★★★★★ 5/5
GoogleReally professional and friendly service from evaluation to completion. Once our house was on the market we were given one person to contact, which made things easier. The online portal made the booking for viewing and offers so much easier especially when your working. A special thank you to Olivia who went above and beyond, and got us through the whole process of selling your house.
Alice · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you Alice, that's wonderful to hear. We appreciate your feedback.
★★★★★ 5/5
GoogleWonderful experience with HAUS Homes!
Matthew was great over the phone with rescheduling our viewing appointment after we ran into some trouble and couldn't make our time.
Helen was amazing and so friendly, she provided us with all the useful information and was very responsive to any queries we had.
We are grateful for the fantastic service!
My partner and I picked up our keys to our new home today and we are very excited!
Yumi · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you for your feedback, it's great to hear you have had such a positive experience with our lettings team.
★★★★★ 5/5
GoogleWe had a great experience buying with Haus. Olivia was fantastic and supported us through the process effectively. We felt well informed and any queries were dealt with quickly. We would be pleased to recommend Haus, and Olivia in particular. Thank you!
Frances · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you Frances, we appreciate your feedback.
★★★★★ 5/5
GoogleWe viewed a property which had been empty for some time. Haus provided an excellent viewing service, taking time to answer questions and explaining the process as the seller had gone into a home. The description of the property was easy to understand with a good plan.
We made an offer and Haus facilitated our surveyor very quickly.
In the middle of the transaction the seller died and we had to wait for probate. Julie at Haus kept us informed of progress throughout. Haus also arranged for extra inspections of the property and for the garden to be kept tidy. They also allowed us extra visits so we could take measurements.
They were very professional throughout the process, start to finish, and this led to a successful completion.
Richard · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you so much for your kind words, Richard. We wish you and your family all the best for the future.
★★★★★ 5/5
GoogleWhen I was looking for an estate agent I was recommended to use Haus though a friend and this ended up being one of the best decision I made. Haus made the whole process of selling my property run much more smoothly than I do believe it would have, and in particular Olivia who was so friendly and approachable. She was continually warm and empathic throughout the experience. She always pick up my calls and emails promptly offering support and advise wherever needed.
I would highly recommend Haus, I can’t thank them enough for their brilliant expertise!!!
Joanne · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you Joanne, we're delighted you had such a positive experience.
Best wishes
★★★★★ 5/5
GoogleWe bought our first house through Haus back in 2017 when the company was only a few months old. They guided us through the whole process and made what could have been a daunting experience a breeze.
When it came to selling, choosing our estate agent was easy. The whole team walked us through the process and were available 24/7 to support, providing regular updates along the way. We would highly recommend to anyone thinking of moving!
And as luck would have it, we bought through Haus this time too. A special thanks to Mark, Josh and David for all that you've done for us. I hope things go from strength to strength for you!
James · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Hi James, it was lovely to help you again & wish you every happiness in your new home.
★★★★★ 5/5
GoogleWe recently used Haus to sell our house. From start to finish we were impressed with their advice, quick responses and professionalism. The portal they use to keep track of viewings and offers worked really well. Thanks too to Mark for his help throughout. We've already recommended Haus to friends and wouldn't hesitate to recommended them again.
Rick · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you for you feedback, Rick. We loved helping sell your home and hope that you're now settled and enjoying your new home.
★★★★★ 5/5
GoogleExcuse the pun but Haus really are streets ahead of other Estate Agents! We’ve bought and sold a few properties over recent years and our experience with Estate Agents has been mixed so we were sceptical of finding one that lived up to our expectations. However, from our initial meeting with David, who is one of the Directors at Haus, we felt that we were working with a team of people who would do their utmost to help sell our property and I’m pleased to say we were proved right!
David took his time to explain the company ethos to us and he also listened to our needs and concerns. He also took great care writing a detailed description of the property, which was a welcome departure from other agents who seem fond of cutting and pasting generic descriptions. Haus use contractors for the marketing photo’s, which you pay extra for, but it is worth every penny because the photo’s are so important.
We had the first viewing booked within 10 minutes of it going live on the website and 40 viewings later we ended up with some excellent offers.
The next stage of negotiating and seeing the sale through to completion was handled by the incredible Olivia who made sure that we were kept up to date at every stage. She was efficient, extremely personable and very professional and we were never in doubt that she had our backs. She was absolutely instrumental in the sale going through so smoothly.
Haus also use an online portal to log all the activity on a sale, which as a seller you have access to, and we found this incredibly useful. Olivia and the rest of the team were diligent in keeping it up to date and logging every interaction so this meant we didn’t constantly have to call for updates.
Selling a house can be a fraught and stressful time and we have had some experiences that have made us question why anyone would ever sell a property but Haus have restored our faith that there is a better way of doing it. We certainly won’t be using anyone but Haus again.
Karen · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you Karen, we appreciate you taking the time to leave such a lovely review for the service you received from the team
★★★★★ 5/5
GoogleWe recently sold our home and purchased our new home with Haus. It was a complicated and stressful process, taking almost 9 months with many twists and turns, but Haus were incredibly supportive and held our hands the entire way through.
I initially chose Haus for our sale as I felt that they were the friendliest out of all the other estate agents I’d been in touch with, and I wasn’t wrong. Heather who managed our sale for us was incredibly friendly, reliable, helpful and did an amazing job at keeping us up to date with the entire process. Towards the end she was completely invaluable, coordinating with the entire chain, all the solicitors and estate agents to help us to complete, we honestly couldn’t have got through it without her help.
We were also lucky enough to purchase our new home with Haus and Brad was also incredibly friendly and helpful throughout this process too.
I would 100% recommend anyone to sell their home with Haus.
Sarah · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Hi Sarah, it was lovely to help you again. We wish you all the best for the future in your fab new home.
★★★★★ 5/5
GoogleJust a quick “thank you” re your fabulous service with the marketing and sale of my residential property.
Dealing with estate agents can be a stressful business - not with Haus! I was kept up to date at all times and never had to chase anything up.
Special mention to Bradley, who kept the online portal updated weekly re the latest news from both sides solicitors. There were times when I found out more about what was happening in the chain via the Haus portal than I did via my solicitor’s portal (and the solicitors were good too)!
Everyone I dealt with at Haus, at each stage of the process, were friendly and professional. I’ve recommended Haus to several people already.
Clare · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you for your fabulous feedback!
★★★★★ 5/5
GoogleHaus were quick to react when i wanted to put my home up for sale. Using their recent local knowledge of my street they were able to secure a very quick and good deal for my property for a delighted family.
After the sale, Mark was constantly giving updates and advice on what would happen, what i needed to do and when, as I was unsure of the whole process.
would 100% recommend them to anyone selling their property.
Chris · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you for your review, Chris, we really appreciate your feedback. Thank you for selling your home with haus.
★★★★★ 5/5
GoogleThere's a reason Haus do so much business in Sheffield - they really are that good.
Having had several local agents out to value our property, Haus were by far and away the most approachable, honest and professional.
We've had a fairly tumultuous sales journey - through no fault of the folks at Haus - and the team have been fantastic at keeping us up to date and giving us honest & clear feedback.
Particular thanks to Heather Slater and David Vaughan for their time, support and advice. We're really glad we made the choice to work with Haus and would use them again in a heartbeat.
James · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thank you so much James, we really appreciate the time you've taken to leave your feedback. It's been lovely working with you & we wish you all the very best for the future.
★★★★★ 5/5
GoogleHaus are an amazing team to work with! We worked closely with Claire and Heather but had contact with others at Haus, and everyone was incredibly helpful and made selling our house an easy process.
We were eager to get our house sold and Claire worked hard to push things ahead for us. The entire process was clear from beginning to end.
Haus made the selling process as efficient as possible (the online portal is great) whilst being mindful of individual requirements / needs. They work with some excellent third parties (photographers and energy assessors) and the entire experience was positive.
Thanks to Claire, Heather and the Haus team for helping us get to in our dream home before Christmas! We would not hesitate to use them again and have already recommended them to others.
Megan · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thanks ever so much Megan for your feedback, we loved your home! All the best for the future.
★★★★★ 5/5
GoogleMy experience with Haus was brilliant, especially considering this is the first time I am moving somewhere on my own. Helen was so friendly, and made the whole process as stress-free as possible. They were especially helpful and quick at replying to any queries I had. Also, they were transparent with any issues the building had, which gave me confidence as a client. Thank you so much!
Jordan · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
We're delighted to hear your feedback about the service from our lettings team.
★★★★★ 5/5
GoogleI cannot express enough how happy we are with the service we received while purchasing our new home through Haus. Our agent Olivia was incredibly knowledgeable, approachable and where it really mattered, she was proactive and on the case to help chase the appropriate people to complete the sale. Which honestly I don’t think would have gone through without her emails and telephone calls to the right people. She helped us land the house of our dreams and we are so grateful for her incredible service! A*****
Amy · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
That's great to hear, thank you for your review.
★★★★★ 5/5
GoogleHaus have been fantastic throughout our whole sale/purchase experience. The whole team were great but Heather & Ian really worked hard for us, and we fully appreciate all their kind efforts.
Their professionalism and dedication are second to none! We were well informed and updated through every aspect of the process with emails, phone calls and hub updates. Nothing was too much for them and always with a friendly and welcoming approach.
We really couldn’t have done it without you guys… so thank you very much for everything!
Richard · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thanks so much for your feedback. All the best for the future.
Best wishes.
★★★★★ 5/5
GoogleThe whole process of buying a property with Haus was excellent. From the initial viewing to our many questions during the process.
Heather and team were absolutely fantastic, nothing was ever too much trouble and all our queries were responded to quickly. They were also extremely efficient in communicating with the solicitors to ensure that we moved to completion as quickly as possible. A great company who I would wholeheartedly recommend.
Fiona · 26 August 2023 · haus Sheffield
Agent replied · 25 August 2024
Thanks Fiona! We hope you are now enjoying your lovely new home.
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