5/5
Rating only, no written review.
Agent replied Β· 25 August 2024
Thank you for your 5 stars!

Trusted Agent profile
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824 reviews across 2 offices and 3 platforms
haus has two offices, in Sheffield and Leeds. Together they have 824 reviews on three platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 2 offices
68
Reviews on Facebook
All 2 offices
10
Reviews on Trustpilot
All 2 offices
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haus's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for haus, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you for your 5 stars!
5/5
Rating only, no written review.
Thank you for your 5 star review.
5/5
Rating only, no written review.
Thank you for your 5 star review.
5/5
Fantastic professional service and extremely helpful staff. I especially want to thank Olivia who is absolutely wonderful and fantastic at her job. She has made this whole process a lot easier and less stressful by always having your best interests at heart.
Thanks for your feedback, we really appreciate your kind comments about Olivia too :)
5/5
Outstanding service from Haus when selling our home, and a relatives. Julie kept in touch throughout our sale and helped to chase chains in order to speed the process along. Without hesitation we would recommend Haus to sell. Thank you all
Thanks so much for your wonderful feedback, Lucy. We wish you all the best for the future.
5/5
Mark has been amazing. He has made the selling of our house extremely easy, explaining things clearly and making himself available to answer any questions. We got a good price for our property and would use again in the future. Thankyou Mark.
Thank you so much for your feedback, Emily.
5/5
I needed to do a last minute move from London to Sheffield due to work. Mathew and Hellen were absolutely amazing in making my move as stress free as possible. Mathew managed to fix my appointment at the shortest notice and at my convenience And Hellen made the magic move, to have me the apartment π she was always available for any questions and she became more like a friend than an agent. If I could give the two a 100 star review, I would. Thank you Mathew, Hellen and Haus team for everything..... I highly recommend π your services Emily
We were delighted to help you and wish you all the best for the future.
5/5
Haus homes have been amazing during our renting journey, Helen & the team have gone above & beyond for us with communication & helping us along the way. I would recommend them to anyone who needs their services! The best estate agents around!
Thank you for taking the time to leave your review.
5/5
Exceptional service from start to finish. Heather, Olivia and Julie worked superbly together to ensure all aspects of the buying process were communicated to us. When we needed some extra information, they made sure that we had everything. Thanks again.
Thanks so much for your review, we hope you're enjoying your new home.
5/5
A wonderful experience from start to finish. David and Mark kept me updated throughout the sale process and helped secure a fantastic price for my property. I would highly recommend Haus to anyone looking for a local estate agent who manage the entire sales process!
Thank you for your review, Jack
5/5
Olivia (Haus Sheffield) went above and beyond to facilitate our purchase. She was professional and friendly. More than happy to help with any queries. Our purchase had many unexpected twists that Olivia navigated with ease, liaising between solicitors, vendors and us. Thank you, we appreciate your hard work.
Thank you Mags, we are delighted you had a great experience from haus. All the best for the future,
5/5
The whole process from initially contacting Haus to sell my property through to completion I experienced the best friendly and professional service. The portal information available was a godsend, always updated, particularly when Solicitors were dragging their feet. Olivia; what can I say! Brilliant!She helped me through the process, always friendly and professional, keeping me updated and always available, she was the driving force in completing the sale. Thank you!
Thank you for your review, Catherine.
5/5
I just collected the keys on a home purchase which took almost five months to complete but I could not have asked for a better estate agent in Heather to help support the process. Heather was extremely proactive in following up with me and the vendor and always keeping tabs on the progress. She was extremely quick in her work and turning around responses. More importantly she was very supportive and willing to chase the relevant parties to ensure we completed by the deadline. Thank you Heather for your support and I look forward to working with you and Haus Homes again in the future.
That's great to hear! Thank you for your kind words.
5/5
Haus looked after the letting of my flat and I can't praise them enough! Matt and Helen are amazing! They were always available to talk and answer my questions no matter how big or small and I was never waiting hours or days for a call back, five star customer service! It was also my first time renting a property and they made it so easy to follow and understand. I would highly recommend Haus to anyone.
That's great to hear you have such a positive experience from our lettings team.
5/5
My Partner and Myself bought our home with Haus, despite these people technically representing the seller of our now home Josh was so friendly and helpful. Any questions i had - even ones that he could have easily redirected to a potentially more relevant person he answered quickly and in a friendly manner. He really did go above and beyond. Should we ever sell our home 100% would go with Haus.
Thank you Abby, we hope you are enjoying your new home.
5/5
Throughout the whole selling process the brilliant staff at Haus Sheffield were the only ones who were proactive and upto date, they were in touch right up to completion and knew more than the solicitors. They achieved an over asking price sale that exceed our expectations. Thank You.
Hi Shaun, that's brilliant to hear, thank you so much for your feedback.
5/5
I chose to use Haus for the marketing and ongoing management of a rental property in Sheffield and I cannot fault the service from Helen and Matthew. The standard of their work, attention to detail, professionalism and communication have been outstanding and has led to me using them for my own personal property needs. I hope to do more business with them and Haus in the future.
Thank you for your feedback for the service you received for our lettings team.
5/5
The team at Haus were amazing. We viewed 4 properties with them before finding the right one and they were at the suggestion of Helen and the team. They went out of their way to ensure that we had the correct property and did so without fuss. When we look to let/buy in the future I will look to use Haus again; they have been the best agents we have used.
That's wonderful to hear, thanks Tom.
5/5
The team at Haus are nothing but friendly and helpful. My property sale was a nightmare thanks to solicitors, and was delayed a month. The team at Haus, especially Heather, were brilliantly helpful and made it as easy as it could be from their end. She made sure myself and my buyer were up to date and did all they could to get information back and forth, as well as helping with communications with solicitors. Massive thank you!
Dear Mac, thank you so much for your review. We hope you are now happy and settled in your lovely new home.
5/5
Forget your preconceptions of estate agents. Haus really are different. I have recently sold my mothers house with them and all the team were very friendly and professional, and open and honest in all their dealings. The online portal makes such a difference as you can check everything that is happening with your sale. Many thanks to Josh who did an excellent job of keeping me informed every step of the way right through to completion. I have no hesitation in recommending them.
Thank you Sue, we really appreciate you taking the time to leave feedback.
5/5
Haus were fantastic from start to finish when selling our property. They guided us through the process and explained everything in detail along the way. Our advisor, Mark, was absolutely fantastic. He kept us updated from viewings, to offers, to completion. Even with some issues along the way Mark chased everything to ensure a positive outcome. The last person I spoke to on the day of completion was not my solicitor but Mark, which I believe speaks in volumes. Thank you to Mark and everyone at Haus.
We really appreciate your feedback for Mark and the team. All the best for the future.
5/5
Haus were brilliant in supporting us in buying our first home! Olivia was incredibly helpful and answered a lot of questions for us and really helped make sure everything went smoothly and as quickly as possible. We will definitely be coming back to Haus in the future!
That's great to hear, thank you Victoria.
5/5
Fantastic service from Haus when we moved into our new rental property in Heeley back in March (apologies for the late review!!). Friendly & efficient throughout the process. Myself and my girlfriend would highly recommend for anyone looking to rent or buy in Sheffield!
Hi Alex, thanks for taking the time to leave such a lovely review for the Lettings team. We hope you're keeping well and enjoying your home. Helen & Matt
5/5
Heather, Julie, you ladies are amazing! Buying selling is always stressful but if thereβs one team that can make the journey as stress free as possible itβs Haus!! Can honestly say they felt like good friends by the end of it and Iβm not sure who was more excited when we got our offer accepted us or them!! I know without them we never would have managed to find our dream home & weβll be forever grateful! Will always recommend Haus to family & friends xx
Thank you so much Sarah, we loved helping you with your sale and purchase. Wishing you all the best and a Happy Christmas in your beautiful new home.
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Sheffield has the most, with 520 reviews rated 4.9 out of 5, followed by Leeds with 304.
Yes. In The Trusted Agent 2026 awards: haus, Sheffield won Gold.
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