5/5
Rating only, no written review.

Trusted Agent profile
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824 reviews across 2 offices and 3 platforms
haus has two offices, in Sheffield and Leeds. Together they have 824 reviews on three platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 2 offices
68
Reviews on Facebook
All 2 offices
10
Reviews on Trustpilot
All 2 offices
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haus's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for haus, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
I had a great experience working with Kimberley while looking for a new property. She was incredibly patient, taking the time to show us around the house and answering all of our questions in detail. Kimberley was not only professional but also friendly and approachable, making the whole process smooth and stress-free. Her communication was excellent throughout, and she made sure we had all the information we needed at every step. I would highly recommend Kimberley for anyone looking for a property. Her dedication and service truly stand out!
5/5
Rating only, no written review.
5/5
Agents are very friendly and helpful
5/5
Kimberley has been brilliant, very quick to respond, accommodating in regards to getting a viewings booked in but most of all knowledgeable about the property she was showing me and very detail oriented and upfront in terms of costs, timeframes etc.
5/5
Kimberley was the agent who dealt with the Letting of my property from start to finish. Within a couple of days she had secured a suitable tenant to my satisfaction. She kept me informed at each stage and was very polite and professional at all times. Thank you Kimberley wonderful job done!
5/5
As first time sellers we were anxious about the whole process of selecting an estate agent, selling our home of 20 years and finding a new home. Fortunately, one of the estate agents we spoke to were Haus who immediately made us feel at ease with their personal and professional touch, this made the decision to go with them extremely easy. Our agent is Abigail who introduced herself to us and immediately put a hypothetical arm around our shoulders ensuring we didn't lose our minds while also making sure everything ran perfectly for us. We cannot recommend Haus enough and would never even consider using a different estate agent if needed in the future.
Thank you for your review.
5/5
Haus have recently sold my family home for me on behalf of my Mum. I wanted to express my heartfelt thanks for how professionally, efficiently and empathetically they have dealt with the process. From David's initial visit and expert knowledge and advice, to the marketing and photography and then Becky's calm and competent handling of the sale process, I have felt supported and confident that everything was being handled perfectly throughout. You're an amazing team π
Thanks so much Amber!
5/5
Rating only, no written review.
1/5
Backhanded me to RNL when I picked up my keys without any warning. Dodgy
5/5
I cannot recommend Haus more. They run a very slick operation, making the process of selling a house as easy as it can be. They were fantastic from day 1, really quick getting us on the market, great photos, and their portal makes things so easy to keep on top of. They kept us and our buyer well informed at every stage and were great at chasing the right people when we needed. Thank you Becky for all your help with that part especially - it would have been much more stressful without all your hard work.
Thank you for sharing your experience of selling with us.
5/5
This is my first time selling through Haus and the service has been fantastic. Abigail has been great to deal with and kept me up to date at every stage.
Thanks so much Richard, we really appreciate your comments.
5/5
The Haus team were great. Everyone kept us up to date throughout the moving process and always called us back if we left a message. Very professional and helpful.
That's great to hear, thank you so much!
5/5
We have bought 2 houses and sold 2 houses through Haus and it has always been a good experience. We have been kept updated well and I never felt like I was having to chase Haus up like I have another estate agents. For our recent sale and purchase, Heather and Josh were friendly and helpful. Thanks a lot!
Hi Victoria, it was lovely to help you again. We hope you are enjoying your lovely new home. All the best for the future. Kind regards Heather & Josh
5/5
What an incredible service. I wish all letting agents were like this. From the very beginning of the process when we were inquiring about properties, to the viewings and the whole lease process, Helen was so caring and communicative. On the day of the key pick-up, she went above and beyond to make sure we got our keys, and this is precisely what you need during such stressful times. The welcome pack at our new house was so adorable too. We are now dealing with the office for any problems with our property, and they are so prompt to reply to emails and proactive in resolving issues. If we ever move again or want to buy, we are definitely sticking with Haus. Thank you to the team for such kind service!
That's amazing to hear, thanks so much for sharing your experience :)
5/5
We recently rented two of our properties in Sheffield through Haus. We have owned four properties in Sheffield since 2009 and as such had to deal with many of the city agents through the years. I can honestly say this was the best experience we had so far and our only regret is not finding them earlier. Their setup fees on the full managment is a little expensive but it seems the norm in Sheffield. I think the industry needs to review what the real cost to a landlord is, but this is a separate issue I suppose. The service was honest, they took action and executed advertising and letting both properties in a matter of two weeks, which I thought was great. I will definitely use them again and can highly recommend their service.
Hello Eugene, thank you for your kind review about our lettings team. We do appreciate you taking the time to leave your feedback.
5/5
Thank you so much to Heather and the team for their outstanding work helping us move into our new home. Heather went above and beyond to help us at every stage and I would highly recommend Haus to anyone thinking of selling or buying a property. Their customer service is second to none and thereβs a definite personal touch added to the whole experience. I wouldnβt hesitate to use Haus again.
Hi Laura, thank you so much for comments. We hope you're enjoying your new home.
5/5
From the off these guys were efficient, helpful and informative and . Claire reassured me and gave me great advice at the beginning. Throughout the difficult purchase, which should have been straight forward with no chain, Josh was amazing, kept me in the loop and chased on my behalf (which was lots) thank you. If only I could give the purchaser a review ! David was also great with the initial purchase which didnβt go ahead. An all round great team. Head and shoulders above the rest in my experience
That's fantastic to hear - we love Josh as much as you do!!
5/5
We have just sold with Haus and completed on a property after months of difficulties. June was exceptional and extremely professional and compassionate throughout. I wouldn't hesitate to use Haus! I've used many Sheffield estate agents before but none have come close to the level of service that Haus provide ! Thank you so much!
We're delighted the sale has now completed, all the best for the future Suzanne!
5/5
I just wanted to say a huge thank you to Abigail and the Haus team for their exceptional work whilst we have been in the process of selling our property. From the very start with the valuation to our house going on the market, the Haus team just radiated a positive ethos and really put our minds at ease. Abigail has been incredibly helpful, informative and a constant form of contact with any questions or concerns we have had. She really has gone above and beyond to make this process as seamless for us as possible. I would highly recommend both Abigail and the whole Haus team to anyone looking to sell, (or buy) a property from.
Hi Sara, that's brilliant to hear, thank you so much for taking the time to leave your feedback for Abigail and the team.
5/5
I recently sold my childhood family home for my elderly mum, with Haus. I can highly recommend Haus for a professional, efficient and attentive service. The online portal provided easily accessible and up to date information, on a daily basis. Heather, at Haus, worked tirelessly to ensure the process went as smoothly as possible. She looked after us every step of the way in such a genuinely friendly and supportive manner. Communication was excellent from start to finish. The circumstances of the sale were a little complicated, but Heather remained positive, knowledgeable and extremely supportive guiding us empathetically through the whole process. She went above and beyond and nothing was too much trouble. They are very reasonably priced and worth every penny! The whole team are amazing! I cannot thank you enough.
It was lovely to help sell your family home. All the best for the future,
5/5
We cannot recommend Haus enough. They were professional, informative and helpful. Communication was great and the whole process of selling our house and buying our new house was so smooth. We also sold our house very quickly which was an added bonus! Big shoutout to Heather, June and David for all their help- thanks again!
We loved your beautiful house, Chloe! Thanks so much for your kind words.
5/5
Haus team were very professional. Communication and follow up very good and kept us regularly updated. Our house sale was a smooth process. We particularly liked being able to check on the portal at any time. Haus did all our show rounds without additional cost, and was much appreciated. Thank you Haus team.
Thank you for your feedback, Sue.
5/5
Cannot praise Haus enough! They came highly recommended and more than lived up to their reputation. From their first visit to appraise our home, through the marketing phase, then securing a buyer and finally getting us to completion they have been superb. David, Heather and all the team were brilliant - friendly, knowledgeable and extremely professional - we are delighted that we went with them. Highly recommended!
That's great to hear, thanks so much, David! All the best for the future in your new home.
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Sheffield has the most, with 520 reviews rated 4.9 out of 5, followed by Leeds with 304.
Yes. In The Trusted Agent 2026 awards: haus, Sheffield won Gold.
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