Trusted Agent profile
★★★★★
751 reviews across 3 offices and 3 platforms
Harvey Robinson has three offices, in St. Neots, St. Ives and Biggleswade. Together they have 751 reviews on three platforms, rated 4.9 out of 5 overall.
726
Reviews on Google
All 3 offices
1
Reviews on Facebook
All 3 offices
24
Reviews on Trustpilot
Business-wide
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Harvey Robinson's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Harvey Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI instructed HR to sell my property, following an excellent experience a couple of years ago when I was purchasing a house through them. Unfortunately that purchase fell through, but I was impressed by the service and care they took during …
Hi Ellie, Thank you so much for your review of the service you received from the team. It was our pleasure to assist you, and we look forward to helping you with your onward search!
5/5
GoogleThe staff at the office were all so helpful and friendly. From showing me round houses all the way through buying. Every question I asked was answered and everything was followed up. During the purchase process there were regular calls to …
Hi Alan, Thank you very much for your review of the service you received. We wish you all the very best in your new home!
5/5
GoogleThe whole team were really good from the very beginning until the end o of the process and always kept me updated throughout. I would highly recommend to use them.
Thank you Stevo. We really appreciate you taking the time to leave a review. If we can ever help again in the future, please do not hesitate to contact us.
5/5
GoogleI would like to leave very positive feedback for Harvey Robinson and Chloe, who handled my case,p for their excellent service during the sale of my flat. Chloe has been exceptionally attentive and supportive throughout the entire process. She was always quick to respond to any queries I had and consistently provided clear, helpful guidance. Her professionalism and friendly approach made what could have been a stressful experience much smoother and more manageable. I truly appreciate the effort and dedication shown by Chloe and the team at Harvey Robinson. I would not hesitate to recommend their services to anyone looking to buy or sell properties.
Thank you so much for taking the time to leave a review Chikako. Chloe did an excellent job, we agree but it was a pleasure working with you too!
5/5
GoogleI had the pleasure of meeting Sophie last Saturday when she came to evaluate my home, and I can’t speak highly enough of her. From the moment she arrived, she struck the perfect balance between professionalism and warmth, making what could have been a daunting process feel comfortable and informative. Sophie’s kindness, dedication, and personable nature truly set her apart. She took the time to listen, offered thoughtful insights, and never once made me feel pressured. It’s clear she’s a real asset to her company, and I feel lucky to have crossed paths with someone so committed and approachable. Sophie, you made a lasting impression!
Hi Marina, Thank you so much for taking the time to leave such a lovely review of your time with Sophie. We completely agree - she is fantastic and we are so pleased that this was your feeling too. We really do hope that once you are ready to make a move, we are able to help.
5/5
GoogleWe are so glad that we chose Harvey Robinson Estate Agents in St Ives to handle the sale of our family home in Colne. From the very first visit to the final completion of the sale we have been very happy with the commitment of the team to find us a buyer. Communication throughout has been excellent - both on the portal providing regular feedback on viewings and with the weekly telephone calls to keep us up-to-date with the marketing process. Once a sale had been agreed, we received calls from Sophie every two weeks, continuing the communication and encouragement throughout the legal proceedings. We cannot thank Sophie and her team enough for their professionalism and support and would recommend Harvey Robinson to anyone wanting to sell their home.
Thank you Jill. We really enjoying working with you and Ian and really hope that your new home is as filled with happy memories as your last.
1/5
TrustpilotDisappointing, to the least
Disappointing, to the least Two months ago I had over my studio flat Katie the manager and Sophie the evaluator and ass.manager from Harvey Robinson in St Ives for my possible selling of my property For my request of selling my studio flat Harvey Robinson the fee was £3250 plus VAT. In a way asking the 2% of my selling flat plus 20% VAT. Last Tuesday I pop in the branch looking to review the fee Sophie it would le me know by email and so evening time I received a poorly written email that Harvey R. works for a minimum fee and I asked myself what is the minimum fee only when the day after 5th November so last Wednesday speaking with Corrinne the sales negotiator pointed out that the minimum fee for selling is £3000. If I had known that the minimum fee was £3000 pounds I would not contact Harvey Robinson in the first place for selling my studio flat, not only if the plot is undervalued as it was prospected, you still pay the same amount of fee. Clarity and transparency missing at Harvey Robinson, clearly confusing Now what it makes and how was calculated from the minimum fee of £3000 to the previous £ 3250 fee presented to me it is something making wondering. It seems that Harvey Robinson is calculating the fee depending on your property, smaller it can be higher is the fee or vice versa, taking present that lucky the 95% of estate agents are taking 1,25 or 1,35% plus vat and you pay the percentage for the amount of selling property. At the end the marketing and publicity are the same, so nothing different from Harvey Robinson just a little more in return as you can save a lot from their minimum fee. Who is losing or gaining clearly if the property is undervalued or overvalued for a studio flat the minimum difference it can be irrelevant, but a bad evaluation for a big selling fee for a bigger property it can make a substantial change. What I like to see from H.R. a better communication you are not selling door to door cornering the customer with lacking of real effective information and a better knowledge of percentage of yield or estimate it would not bad to know. It is the second time I have to encounter unfair behavior from another agent clearly needed change I will answer of any your reply I do feel the way you came to my house was a mis- leading ones involuntarily or not it is not the way. Riz
5/5
GoogleExcellent service from start to finish. Team were very enthusiastic about the house we were selling and once we had a buyer were constantly chasing the relevant services to get us to completion. Many thanks to Sophie who was mostly involved with the sale.
Hi Priscilla, thank you very much for the review of the service you received from the team, and in particular from Sophie. We wish you every success for the future.
5/5
GoogleI am pleased to say that we have had a really pleasant experience selling through Harvey Robinson Biggleswade 🙂 Well done to all the team from Gary & Rachael 😉 …
Hi Gary, Thank you very much for your review of the service you received. It was our pleasure to assist you with your move. We wish you all the very best for the future, and if we can assist again, please don’t hesitate to get in touch.
5/5
TrustpilotAmazing team - big shout out to Katie!
We purchased a house and Havey Robinson St Ives was the agent. The team there are incredible. Katie is an absolute asset to this company, along with Corrine, Sophie and Chloe. Katie’s customer service is impeccable and she dealt with getting this over the line impressively. Thanks to you all!
5/5
GoogleHighly recommended the team are great
Hi Duncan, Thank you very much for your review. It is greatly appreciated. It was a long journey for you all and we wish you every success and happiness in your new home.
5/5
GoogleGreat service from Harvey Robinson they did all the visits as the property was vacant, very good sales information and they were great in the final few weeks when input was needed to get all parties sorted for exchange and completion.
Hi David, Thank you very much for the review of the service you received. It was our pleasure to assist you all to get it over the line! Should you need us for anything in the future, please don't hesitate to get in touch.
5/5
GoogleMathew and the team were outstanding from day one, they made each step of the process so easy and kept us up to date with any changes that were happening behind the scenes.
Hi Christian, Thank you so much for your review of the service you received. It was our pleasure to assist you and we wish you every success in your new home!
5/5
GoogleWe have just sold a property with Harvey Robinson. From our initial meeting through to completion, Mathew, Amber and Danni were professional, very helpful, positive and reassuring ~ thank you very much 😊 …
Hi Linda, Thank you so much for your lovely review of the service you received from the team. It was our absolute pleasure to assist you with your sale, and we’re delighted we could help.
5/5
GoogleWe recently purchased our new home through Harvey Robinson Estate Agents in Biggleswade, and the entire experience has been nothing short of exceptional. From start to finish, the team went above and beyond to make what can often be a stressful process smooth and genuinely enjoyable. A huge thank you to Mathew Jones, Danni Kitchner, Amber, and Sophie, each of them played such an important role in our journey. They were consistently professional, proactive, and incredibly supportive. Communication was always clear and timely, and no question ever felt like too much trouble. What really stood out to us was how friendly and approachable everyone was. They treated us like valued clients rather than just another sale, and their genuine care made all the difference. It’s rare to find an estate agent team that combines this level of expertise, warmth, and efficiency. Thanks to their hard work, buying our home in Biggleswade turned out to be one of the most pleasant and stress-free experiences we’ve ever had. We couldn’t recommend Harvey Robinson enough, if you’re looking to buy or sell in the area, this is the team you want on your side!
Hi Nodar, Thank you so much for the wonderful review of the service you received from the team when buying your fantastic new home! We wish you all the very best, and if we can assist at all in the future, please don’t hesitate to get in touch.
5/5
GoogleJust had a house viewing with Toby this afternoon. He was really knowledgeable about the property and really friendly!
5/5
GoogleWe have had such a good experience as a buyer using Harvey Robinson. Toby and the team have been exceptional throughout - friendly and polite, regularly speaking to everyone in the chain to provide updates and nudging everyone where necessary to try and speed up the sale. Toby has been a ray of sunshine through the stressful bits and although I hope not to move house again for a while we wouldn’t hesitate to use Harvey Robinson in the future. I highly recommend them.
5/5
GoogleReally good experience as buyer working with Kai & Toby. From first viewing the Harvey Robinson team were engaged, knowledgeable and took my questions and queries seriously. During purchase they kept frequent open lines of communication to update on how the chain was progressing, which set my mind at ease as a first time buyer, and made me confident that there were no undue delays in the transaction.
5/5
GoogleAll the while we were working with Chloe, she handled the sale of my parent's property with sensitivity and understanding. Her service and communications were second to none. I would definitely recommend working with her and the team.
4/5
GoogleVery happy with the service and understanding the team give. I have been dealing with Toby Smith who has always gone out of his way to help find a house that suits my needs.
1/5
TrustpilotI rented a flat through Harvey Robinson Huntingdon team
I rented a flat through Harvey Robinson’s Huntingdon lettings team and unfortunately my experience has been very disappointing. When I moved in, the property had several flaws that were never addressed, despite me raising them multiple times in person. The washroom was not cleaned properly and had permanent stains throughout the toilet. We didn’t even use the curtains, yet they are now claiming that the damage was caused by us.
5/5
GoogleHarvey Robinson have always been very helpful when I have made enquiries, been to viewings with them and also when they gave me valuation on my property. They are also definitely the most efficient estate agents in the area. Toby has been particularly friendly and helpful when I have viewed properties with him.
Hi Katriona, thanks for your lovely review. From " the most efficient estate agents in the area" :-)
5/5
GoogleGreat experience of selling a house from start to finish. The staff were all friendly and professional at all times and kept us updated during the entire process of selling the house, would definitely recommend and would use again. Excellent!
Hi Matt, thank you for giving us the opportunity to assist you with selling your parents home, if you need any help in the future please do get in touch.
5/5
GoogleBeth and Toby were great throughout the process of buying. They kept us informed throughout and found answers to any questions we had. On moving day, unrelated to them, there were solicitors issues but both Beth and Toby looked after us with warm cups of tea while we waited to get the keys.
Hi Pete, thanks for your feedback, we hope you are settling in well to your lovely home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St. Neots has the most, with 295 reviews rated 4.9 out of 5, followed by St. Ives with 263.
The three Harvey Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Harvey Robinson, Biggleswade won Platinum; Harvey Robinson, St. Ives won Gold; Harvey Robinson, St. Neots won Gold.
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