Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWhilst we had little knowledge of the house buying process We felt that Harvey Robinson made the whole thing a pleasurable experience.
We were kept fully up to date with the progress and given bi weekly telephone calls in order to let us know the status of the progress.
Harvey Robinson acted in an extremely professional manner through the whole time and any queries were dealt with quickly.
We would like to give a special mention and many thanks to Samuel who made the whole buying process considerably easier for us. He was very friendly, was always quick to reply to any questions and made everything easy for us.PositiveResponsiveness, Quality, Professionalism, Value
John · 26 August 2022 · Harvey Robinson St. Neots
Agent replied · 25 August 2024
Dear John
Thank you for taking the time to write such an excellent review about our service and in particular referencing Samuel's support. We all hope you will be very happy with your new home. If we can be of service again in the future then please contact us anytime.
Best wishes
All the team at Harvey Robinson
★★★★★ 5/5
GoogleRecently have sold our property with Harvey Robinson and the experience from start to finish was excellent. Communication was fantastic and there was never any pressure placed to do things their way they worked with us to ensure we were happy. Both Justin and Sam were great who were the main points of contact but everyone who I spoke to was helpful. After using 3/4 other estate agents in the past I would confidently recommend Harvey Robinson above all of them for the excellent service they offer. Thank you.
Steven · 26 August 2022 · Harvey Robinson St. Neots
Agent replied · 25 August 2024
Dear Steve
Thank you for taking the time to leave us such an excellent review.
We really appreciate the opportunity to assist you and wish you every happiness in your new home. If we can help you in the future then please do not hesitate to contact us.
Best wishes
All the team at harveyrobinson.
★★★★★ 5/5
GoogleMy experience purchasing my first home with Harvey Robinson, St. Neots, has been absolutely superb. Everyone I spoke to was incredibly helpful, with a special mention to Samuel in particular who went above and beyond to help make the process as smooth as possible. Nearing completion the solicitor imposed some complications, however Samuel couldn’t have done more to chase them up on my behalf and help push through the purchase as soon as possible.
As promised, Samuel phoned every two weeks without fail from the moment my offer was accepted, providing me with updates on the sale status and documents I should expect to receive. During the final few weeks of the process, Samuel phoned whenever there was an update and made me feel reassured everything was under control.
Whenever I had questions I always received a helpful response from the Harvey Robinson team, whether by phone or by email and in a timely manner. Whenever Samuel was unavailable, Samantha was equally as helpful and was also well informed when showing me around the property.
I would recommend the professional services of Harvey Robinson to anyone as they are trustworthy, honest and follow up on any actions promised. They genuinely care about the service they provide and their clients and no question asked is too much trouble. Thank you Samuel, Samantha and the Harvey Robinson team!PositiveResponsiveness, Quality, Professionalism
Sam · 26 August 2022 · Harvey Robinson St. Neots
Agent replied · 25 August 2024
Dear Sam
Thank you for leaving such a detailed and excellent review of our service. In particular for your kind comments about the support provided by Samuel. We all hope you will be very happy in your new home and look forward to helping you again in the future.
★★★★★ 5/5
GoogleLovely, friendly people. Always their to help. Thank you so much guysPositiveQuality, Professionalism, Value
Vakkas · 25 August 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Mr Doldur,
It was our pleasure! We wish you and your family many happy years to come in your new home!
★★★★★ 5/5
GoogleAfter having trouble selling our property with another estate agents we have nothing but great things to say about Harvey Robinson. Matt and his team are fabulous, and a special mention to Sophie, she has been fantastic through out, making regular contact and being so professional. Thank you for everything, we would happily recommend Harvey Robinson to anyone who is planning to move.PositiveResponsiveness, Quality, Professionalism, Value
Hannah · 25 August 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Hannah,
Thank you so much for your review. We are delighted that you were happy with the service that you received. It was a long journey for you three. Wishing you the best of happiness in your new home!
★★★★★ 5/5
GoogleThroughout the process of selling our house, Mathew and the team at Harvey Robinson have been fantastic!
If I were to go through the process again, I would use Harvey Robinson without question. They are incredibly responsive, helpful and provide frequent updates. They go above and beyond in every way possible.
I must also add the photos they took of our house were fantastic, much better than their competitors.
Would recommend to friends and family!PositiveResponsiveness, Quality, Professionalism, Value
Dan · 25 August 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Mr Martin,
It was our pleasure to assist you with your move, and we are all delighted that you have been happy with the service that you received. Wishing you the very best of happiness in your new home.
★★★★★ 5/5
TrustpilotCouldnt be better
5* Service, 5* Communication 5* Staff from start to finish.
Whilst 2 other well known estate agents locally failed to sell our property, HR did exactly what they said they would do, Use their superior knowledge of the Biggleswade area to get us a sale.
All the staff were great, but Sophie is a name that stood out for us time and time again. she never let us down once, and throughout the whole process, we were let down a lot from other third parties.
she is an absolute credit to the company and I would have no hesitancy at recommending not just HR, but her to anyone. she clearly cares about the job at hand and constantly makes you feel like you are the only client she has to deal with.
I cannot thank Sophie enough for the service she provided, We would not be where we are now without her.
the best.
Aaron · 7 July 2022 · Harvey Robinson St. Ives
★★★★★ 5/5
GoogleWe have used Harvey Robinson for our last three house moves locally. They have always been extremely professional and helpful. I would highly recommend.
Joe · 22 June 2022 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Hi Joe, thank you for taking the time to leave a review, you know where we are when it is time to make house move number 4 :)
★★★★★ 5/5
GoogleKatie and team were absolutely fantastic from start to finish. Very clear and transparent from the beginning of the process around fees etc and once an offer has been accepted she always kept us updated on progress.
I wish I could give more than 5 stars because they deserve it.
Ben · 22 June 2022 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you ever so much for your kind review. We are delighted that we managed to get you moved into your new home so quickly and are so pleased that you were happy with the service that we provided. Thank you for all of your help in assisting with the sale. We wish you both many happy years in your new home.
★★★★★ 5/5
GoogleI required a valuation,but am not necessarily about to put my house on the market.I received a home visit from an extremely courteous,pleasant & efficient lady who did a thorough survey of the property & explained the company processes carefully & clearly. I was given documentation describing all I might need to know in the initial stages of a sale & a valuation was given which seemed very fair & competitive.I would recommend the St Ives branch of this company to anyone considering a sale
Joseph · 22 June 2022 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you for leaving such a fantastic review for Katie, your feedback means a lot to us, please feel free to get back in contact as soon as the time is right for you to put your home on the market.
★★★★★ 5/5
GoogleOver the 5 months that we dealt with HR in St Ives during our house purchase, we found everyone to be very courteous and always available to answer questions, return phone calls promptly, convey messages between people and find out information for us without delay. Dealing with them was always easy and hassle free and this was very much appreciated as we never once had to chase them for anything. We recommend them 100%. Keep up the great work!
R · 22 June 2022 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you so much for your 5 star review, I will ensure your feedback is shared with the team.
★★★★★ 5/5
GoogleKatie Taylor was only a phone call away to help with any questions I had purchasing our new home. Katie made the process extremely easy, stress free and was highly efficient. I would highly recommend Harvey Robinson and in particular Katie. Thank you for your time.
JN · 22 June 2022 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you so much for taking the time to leave your wonderful review. We are so pleased that the process was so seamless and we managed to get you into your new home just in time for your new arrival! We wish you and your new family all of the happiness in your new home and if we can be of any help in the future, please do not hesitate to contact us.
★★★★★ 5/5
GoogleWe purchased a property through harvery Robinson and they were really helpful. Much more responsive than others and handled the many challenges we had with professionalism and in a timely manner. The courtesy call a year on was also a welcome surprise as was the bottle of wine and congratulations card on completion day! Would recommend Megan and the team
R · 22 June 2022 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you so much for your 5 star review of our St Ives branch, your feedback is really helpful and I am delighted to hear that your experience buying through HR was such a positive one.
★★★★★ 5/5
GoogleGrant from Harvey Robinson has acted for us on a couple of properties, and when we asked them to value our current property, their impeccable history of excellent customer service prevailed, despite us stating we did not want to put the property up for sale at the present time.
They carried out research prior to their visit, and were able to give a valuation taking into account all the facets of the house, and the recent available information on the local market. We would recommend them wholeheartedly!!
SIMON · 22 June 2022 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Hi Mr Townend, thank you for your wonderful review, it was lovely to see you both again and to be given the opportunity to look at the fatastic work that you have done to your current home. When the time is right to sell we would be delighted to assist you once again.
★★★★★ 5/5
GoogleGrant and the team were relentless at following up, chasing and always giving me an update when they said they would. Harvey Robinson were excellent at delivering against the promise they gave at point of sign up. The most impressive element of service delivery from Grant and team was how they managed the chain, liaising with solicitors and pulling everything together something which is quite literally priceless. If you are selecting an estate agent I would highly recommend Harvey Robinson.
C · 22 June 2022 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Hi Cara, thank you for leaving such a wonderful review, I was delighted to hear that your sale & purchase completed yesterday. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleI have recently had the pleasure of dealing with Harvey Robinson in St Ives as a prospective buyer. Right from the initial enquiry they were friendly, helpful and extremely professional. My viewing went very smoothly, Katie was waiting for me when I arrived and she very obviously understood the property that I was viewing and was able to quickly deal with my questions and explain things as needed. After the viewing the additional questions that I had were dealt with quickly and efficiently by Sophie who got me the answers that I needed. When buying houses it's easy to forget that the buyer is not the agent's customer and some agents that I have dealt with have made this apparent in the way that they deal with buyers. This was definitely not my experience here and I felt that I was as important in the sales process as the seller. If you are thinking of listing with Harvey Robinson then I would not hesitate to recommend them based on how they will treat your prospective buyers, I know that if I have a property to sell again in the future I will be giving them a call.
Guy · 22 June 2022 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Guy, thank you so much for taking the time to leave a review of our St. Ives office. Your feedback regarding the way the team dealt with you from first enquiry to offer accepted is lovely to read. We look forward to moving you in to your new home as soon as we can.
★★★★★ 4/5
GoogleRating only, no written review.
Gaurav · 20 June 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Thank you for your review! :)
★★★★★ 5/5
GoogleRating only, no written review.
Anthony · 20 June 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Mr Menezes,
Thank you very much for your 5 star review. Wishing you the best of luck in your new home.
★★★★★ 5/5
GoogleRating only, no written review.
Charchita · 20 June 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Charchita,
Thank you very much for your 5 Stars! We are delighted that you were happy with the service you received.
★★★★★ 5/5
GoogleExcellent service, very good communication, kept us in the loop throughout. Would thoroughly recommend.
Neil · 20 June 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Neil,
Thank you very much for letting us assist you with your sale, and we are delighted that you were happy with the service that you received.
If we can help in anyway in the future, please don't hesitate to get in touch with us.
★★★★★ 5/5
GoogleGreat viewings conducted by Brad and Megan. Very proffesional. They answered all of our questions. Very friendly and helpful.
David · 20 June 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Mr Laing,
It is great to receive such fantastic feedback on the team and we are delighted that you were happy with the service you received. Wishing you the very best of luck with your property search.
★★★★★ 5/5
GoogleMathew ,Sophie & all the team were excellent at guiding me through my first house sale .
Many thanksPositiveResponsiveness, Quality, Professionalism, Value
Martin · 20 June 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Mr Fuller,
Thank you very much for your review. We are delighted that you were happy with the service that you received from the team. Wishing the best of luck and happy times in your new home!
★★★★★ 5/5
GoogleSophie and Mathew were great the whole way through, always keeping us updated.
would highly recommend.PositiveResponsiveness, Professionalism
S · 20 June 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Mrs Dix,
Thank you very much for your kind review. We really hope that you and your family have settled in well to your new home, and of course if we can be of any assistance to you in the future, please don't hesitate to get in contact.
★★★★★ 5/5
GoogleRegular updates throughout the process meant I always knew where I stood and never needed to chase anyone. Great service and certainly would use Harvey Robinson again!
Matt · 20 June 2022 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Mr Bell,
Thank you very much for your review of the service you received from the team. We wish you all the happiness in your new home!
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