Harron Homes estate agents in Carlton, Doncaster and Rossington

★★★★★ 1/5

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worst company never buy house with…

worst company never buy house with these i bought my house in rotherham all cracks in the walls in bathroom fitting wrong plumbing roof tiling missing my big mistake bought house with them staff very rude site sales staff once sold house they not bother i lost money in there houses wrong investment worst company harron homes worst compay harron homes

Sam · 17 January 2020 · Harron Homes Rossington

★★★★★ 4/5

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Far Grange Meadows Selby

Moved into our new Harron home last September and absolutely love it. Few small snags but no major issues. Debbie and Julie in the sales office were great and Julie especially kept in touch every step of the way and called round to make sure we were all ok and settling in.

Jo · 15 January 2020 · Harron Homes Rossington

★★★★★ 5/5

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Nathan at Harron Homes

Spent time last week at the Harron Homes development in Chesterfield with my wife. The senior sales executive on site, Nathan, was excellent. He was informative, engaging and incredibly helpful with ideas and suggestions. A genuine pleasure to spend time with and a credit to the company.Alan Pringle

Alan · 11 January 2020 · Harron Homes Rossington

★★★★★ 5/5

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Far Grange Meadows

We cannot praise Julie and Debbie enough. They were both exceptionally helpful, liasing with solicitors and estate agents, to get us into our new home after it had dragged on for months.They were helpful and friendly from start to finish and called round after we moved in to check evertyhing was ok.In terms of the house, some problems were picked up by the sales team when they inspected the property before we finalised dates and these were sorted before we moved in. Upon getting the keys we had a couple of issues however, Simon, the site manager had people on site to rectify within a matter of hours. Knowing people who have bought new build houses before I expected a list of snagging problems however we have far fewer than I thought and all relatively minor problems. Some have already been sorted and the rest I expect will be done shortly. I hope that the service we have recevied so far continues post the initial moving in period to resolve any issues should they arise as we settle into the house.

Rachel · 9 January 2020 · Harron Homes Rossington

★★★★★ 5/5

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Hockley Croft

Stress free and easy purchase of our new home. Michelle and Jessica were extremely helpful and answered all our queries and requests efficiently. The house itself is built to a high standard and as with all new builds, there are snags and the site manager is very much on the case to getting these sorted - no issue seems too small.

Sam · 28 December 2019 · Harron Homes Rossington

★★★★★ 1/5

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Don't bother

Don't bother. Delays from signing up, 3 years of misery from moving in to unfinished house, every system in our house has been re done from roof to floors and we are lucky as we have had less than others. We actually celebrated the other day as no skips or scaffolding in sight after 3 years and only recently ie 3 months ago we got a road. That's from 2016 to nearly end of 2019 and no road, basic ask really but they can't even get that right. Prior to this I sprained my ankle and ruptured my achilles on the road full of bumps and holes and they're even contesting the payout yet accepted responsibility for the significant and long term damage caused. I am still fighting them through the legal system. To be honest why am I surprised as they just ignore you unless you involve regulators or legal. Nice now after we went to LABC numerous times but you'd expect better at the price they charge. I've bought persimmon and wimpey in past and son has wainhomes oh I wish I'd stuck with one of them. With the house and the still ongoing battle with injuries it is so tiresome. Don't get me wrong lovely now with the nicest neighbours, after all we have something in common, but don't love the house as I should because of the hassle. I just want what I paid for but no not happened and no apologies or anything. You can be sure of buying a second hand Harron home because it will have been corrected to standard which even now we continue to do as we are outside the 2 years snagging warranty but don't buy new from harron homes. You will definitely regret it. And really don't be fooled by the high reviews on here it is really clear who wrote them, you don't need to be a genius. Maybe Harron try getting it right in thr first place then you don't have to lie, oh wait that's what you specialise in isn't it? Lying yep we've heard so many of them why bother changing now.

SHARON · 18 December 2019 · Harron Homes Carlton

★★★★★ 5/5

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Hockley Croft - Langthorpe

After having a few less than ideal experiences with home builders previously we couldn't fault the service we received from Jessica and Michelle at Hockley Croft. They were honest, organised and friendly, we got regular updates on the status of our home and were able to schedule our move easily because of this.The sales team in this industry can really make or break a house sale for a customer and Jess and Michelles approach was by far the best we have experienced.On top of this we have a lovely house and the team on site have been extremely helpful too, dropping off at least 2 skips and removing them (all without request) for our packing rubbish!

Kimberley · 17 December 2019 · Harron Homes Rossington

★★★★★ 1/5

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I bought a house in 2015 at the…

I bought a house in 2015 at the Hazelmoor Fold development. I sent something in the region of 159 to 200 emails over the next three years trying to get the 148 defects / snags sorted. After more than three years of battling with Harron, I finally gave up at Easter 2019, still with about 30 outstanding. They were supposed to send someone then to replace some doors with scratched glass panels (they were actually replacements themselves that were more scratched than the originals), but, as ever, nobody turned up. The “customer service” team, and I use the term lightly, are shocking. They tell you one thing, then do another. At one poi t they sent people letters saying we were not to ring them up any more. How’s that for great service. Some of my defects were so easy to fix at the time that you really can not understand why they didn’t just sort it. Great example - our small hall carpet has a join in it. It’s only about ten feet long by six wide, so clearly no need for a join unless they just used off cuts. Four years down the line you couldn’t just replace the hall, as it would no longer match the rest of the downstairs. Anyway, I gave up. Harron, feel free to contact me (you have my details) and I will consider changing the review. But you won’t. Because you never do. It’s interesting that Harron respond to all of the positive reviews (mostly from people leaving their first TrustPilot review, with names suspiciously similar to known Harron staff members), and don’t respond to any reviews that are critical of them. They also appear to have reported many reviews - I know some of the people that submitted them, and they would have been fair and accurate accounts of the issues they have had. I love the layout and location of my house, but it is far from the luxury we were promised. Heavily reliant on MDF, poor workmanship and terrible customer service. If you have other options, avoid Harron Homes. Never has “buyer beware” been more apt. Nick Edwards.

Nick · 16 December 2019 · Harron Homes Carlton

★★★★★ 5/5

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House purchase lavender fold

Purchased a house on lavender fold at mapplewell. Sharon and the team couldn’t have helped me more, they’ve been patient and helpful and done everything possible to accommodate and help my transaction smooth and I love my new home.

Gemma · 16 December 2019 · Harron Homes Rossington

★★★★★ 5/5

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Had a fantastic experience reserving…

Had a fantastic experience reserving our new home with Jane who has helped us with all our questions.Fantastic site and great people to be dealing with, who have helped and guided us though the process easily.

Andy · 16 December 2019 · Harron Homes Rossington

★★★★★ 5/5

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Well moved into my new harron home a…

Well moved into my new harron home a week ago and have to say it was so stressful but julie was there to help every step of the way.She kept in contact with me the full day..When i came to collect my keys my solicitor had not sent the funds so julie straight away made contact with their solicitor and tried her best push them.. which started to get the wheels rolling..She stayed later to do this and has always done that little extra..She puts a personal touch on buying a house.I have bought 3 new builds in the past and by far julie has been the best sales person i have had.. and she has great customer service.If you buy a house at their selby housing site ask for julie she has my personal recommendation.Thank you julie, your a credit to harron homes.And i love my new house which i would not have bought had you not have used tour excellent sales skills.

Craig · 15 December 2019 · Harron Homes Rossington

★★★★★ 4/5

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We have moved to heritage…

We moved to heritage green.chesterfield in October and we are love it Julie who works at the site has been most helpful she has sorted problems out as soon as she could.Only real problem has been the heavy rain. They have just block paved our road and its looking great

Lyn · 15 December 2019 · Harron Homes Rossington

★★★★★ 5/5

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Far Grange Meadows Selby

It all happened by chance, we was driving by the development Far Grange Meadows ,whilst visiting from the Manchester area .The show homes on the front of the development caught our eye ,due to the architectural differences from other house builders .We decided just to have a look around and that’s when we fall in love with this area and development.We where so impressed with the design and construction methods which Harron have used, which add to the styling and layout of the show homes .We know we had found our dream house,the cherry on the top is the stunning location of this development .It’s on the outskirts of Selby which is surrounded with countryside, it’s very open with lots of open fields to look upon.We set the wheels turning with Maddie who I must say was brilliant ,she explained every step in detail including the time lines of when things needed to be completed .We decided to go with the part exchange opinion which Harron offers, which is 100% of the market value which saved the hassle of selling our house.We was very surprised how quick and easy the process took from start to finish it only took 7 weeks it was so smooth we could not believe it .We are so pleased with the house it is so beautiful and the layout is fantastic plus being well built we can’t fault it , yes of course there’s always a snagging list however we could only find 6 items to get fixed .During the time we moved in Maddie had left and been replaced by Julie ,thankfully again a lady who is very knowledgeable and professional, and has outstanding customer service so giving Julie the list was easy.The work was completed within 6 weeks This would have been quicker but unfortunately the team do not work weekends and I was not available during the week.But after saying that well done to Simon and his team on getting the list done so effectively and in a timely manner. Great customer service from the Harron homes team .So now we are in our dream house We can’t believe it.Harron built it ,and made it so easy to move in to the house which as now become our home .We know this is a very long review however we feel that a honest and truthful account of our experience is so important when buying the most expensive item in your lifetime

Nicholas · 15 December 2019 · Harron Homes Rossington

★★★★★ 5/5

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Julie @ Heritage Green, fantastic service

Visited Heritage Green and was welcomed and looked after by Julie. Fantastic service with a above and beyond approach. Julie is a true asset to Harron Homes. Thank you.

Gurdeep · 15 December 2019 · Harron Homes Rossington

★★★★★ 5/5

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Love our new Harron Home - Regents Green

We have been in our new home now for nearly 3 months and we absolutely love it. Right from the very start of us looking and just by chance visiting the sales office back in March and meeting Jo Woods (who we found to be superb) we decided to buy. The whole process from start to finish has been great and we have had no issues what so ever with the process, the employees and the expectations set, all have been met and some gone above and beyond our expectations. Mid way through the sales executive changed to Lizzie who has been brilliant. I have found her to care, is helpful, responsive, listens and personable. We were kept up to date on progress throughout and Lizzie went above and beyond for us during the week we moved in. Thank you Lizzie you are a star and an asset at Harron Homes. Paul the site manager is also an asset to Harron Homes. Paul and his team are brilliant and have been on the ball with fixing any immediate problems within days on our house. We really have had minimal snagging on our new home, in total 18. Of which there are just two too resolve and the team are on with it to the window company. All in all we have had a great experience with The Harron Homes Team at Regents Green. Well done team. (We haven’t needed to contact customer service so I can’t comment on their effectiveness. )

Mr · 14 December 2019 · Harron Homes Carlton

★★★★★ 1/5

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I actually do not know where to start…

I actually do not know where to start with this review. If you are looking at Crich to buy a beautiful home in a stunning area, I’m afraid you will only get the stunning area and not the dream home you thought you were buying. I have done nothing but chase this company to get my 160 snags completed, and it’s been 5 months now and now they just don’t bother replying. Everyone you speak to on the street are in the same position. I’ve used numerous holidays to wait in for work to be completed, and been signed off with stress with the whole process. I’ve had flooring ripped up, no hot water, breach of building regulations, oven not built in, missing safety device on my boiler to just name a few. Due to my persistence, and not allowing us to spend over £300k for our dream home and be treated this way, I have now got this down to the last two snags but one is a roof replacement over our bay window which I cannot get resolved. I’m just ignored every day and they have now started the next phase of building so there is no hope for those left in phase 1. All I can say is, the houses are beautiful to look at, in a fantastic area but you will be very disappointed with what you are left with after they receive your money as you will have to fight to even get a painter in for cosmetic work, never mind the serious snags. Think hard before signing on that dotted line. If I could turn back time and know what I know now, I would of bought from a different builder. If you can handle daily stress as well as the usual new home stress then take the risk. It does seem that all bad reviews on here have been removed by Harron homes.

Danielle · 12 December 2019 · Harron Homes Carlton

★★★★★ 5/5

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Harron Homes- Amberwood Chase Dewsbury

I have been in process to purchase a property with Harron Homes- Amberwood Chase Dewsbury which is due to to be completed Mid December. I have been liaising with Jane through the entire process from viewing the potential plot to finalising the details.she's been absolutely amazing. She's maintained continuous contact with updates and the on goings with the built. Has provided quick solutions to any issues occurred. Has been a great pleasure to deal with. Easy going and just a lovely individual with a great personality which has made it so easy to get through it all. The project manager has been fantastic with handling each plots requirements to the fullest.Would definitely recommend Harron Homes. Sabah.

Sabah · 12 December 2019 · Harron Homes Carlton

★★★★★ 5/5

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Really great service from Jo

Really great service from Jo at Rosendale Gardens. I’ve been to other house builders but Jo really listened to my needs. Will be buying here soon. Just need to find the right plot - really excited. Katie

Katie · 11 December 2019 · Harron Homes Carlton

★★★★★ 5/5

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From the beginning of our experience…

From the beginning of our experience with Harron Homes to exchanging, completing and taking keys! Weve loved every second it's been second to none from the start. In particular Julie from Heritage Green estate has been so so helpful from from Updates onsite, making sure our house was spot on when we moved in. Her customer service has quite simply been the icing on the cake to our experience of buying with Harron Homes. I wish that everyone buying a new home had Julie as their sales lady! Thank you Harron for making our new home build experience a positive one.

Annabelle · 9 December 2019 · Harron Homes Carlton

★★★★★ 5/5

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Meadow View…

We bought from the Meadow View development, the sales ladies Tracey and Jo were very positive and very informative about the development and house types, this made our mind up to purchase our new home. We used the part exchange scheme, to which they gave us a very good price for our house, we were very pleased with deal they did for us too.The site manager Lee and assistant Todd were very friendly, they were very helpful from the new home demonstration and this continued on after we moved in, there was very little snagging to do, this was dealt with within the first few weeks of us moving in.

Spider · 9 December 2019 · Harron Homes Carlton

★★★★★ 5/5

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Fab experience buying house

Fabulous experience buying our first ever new build. Our old house was valued and we decided to part exchange our house. This was a great idea as we got more money off our house and got a discount as the same house but different plot was being sold cheaper. When we moved in, we had a few problems but it was all fixed within a week. All around this was a great experience. Paul and lorett have been absolutely fantastic.

Liz · 5 December 2019 · Harron Homes Carlton

★★★★★ 1/5

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Where to begin

Where to begin! Firstly, I don’t personally like leaving negative reviews because I feel, in general, people are too quick on the negative and not on the positive, but in my opinion this is definitely deserved!Right from the beginning we have had problems with Harron Homes. In the Sales process (not that I feel we actually followed a process) the service was terrible. I feel we were prejudged not to be able to afford the house and when I complained that I was the one doing all of the chasing I was constantly being asked if I would like to stop everything, even when I had paid solicitors fees. In my opinion this was due to the fact that I had complained and they thought I may be a tricky customer. I took this original complaint to the Sales Director, the contact which I obtained from the customer services team. I have had no reply to this to this day. The only reason we kept on with the sale was due to the location and design of the house as we had really fallen in love with the layout. Since moving in, I would not class this as a luxury home. The finish, well it’s not finished. We moved in at the end of July 2019 and only just had a handle installed to the integral garage door at the end of November and even this isn’t finished as there is no cover to the lock. The carpet doesn’t even fit correctly in the living room, kitchen cupboard doors are scratched and there is a dent in the stainless steel splash back which was brought up on moving day, the pointing around the outside of the house is terrible (and apparently someone has been out to sort this previously), there are badly chipped bricks around the outside of the property and these are just the outstanding jobs. When we moved in the washing machine was not plumbed in, the cooker had a fault which tripped the electric to the whole house which was now our problem when we hadn’t ever used it, the dishwasher was installed trapping the water flow so couldn’t be used and the French doors on the back wouldn’t open. All the points have been brought up to the customer services team on numerous occasions. We have waited in for works to be carried out and been let down on more than one occasion. I have escalated this to the customer services manager who keeps sending the procedure to complain which I believe I have followed more than once and would not let me escalate further. After trying to get someone out to complete the works due to not having any annual leave left at work (which has perviously been used for no shows from Harron Homes) I cancelled plans to a previously booked holiday day to get some things moving. I checked, double checked and triple checked that all the jobs were on the list and had confirmation that they would all be complete on the day. The day came and the guys who came only had 4 jobs on their sheet and no materials to complete them. They had to go over to another site for the materials which took time out of the day and surprise surprise, they did not finish. One of the jobs was to change the kitchen cupboard doors. I have been told by Harron Homes on numerous occasions that these are on order but I have had to submit the same information over and over again. The doors still have not been changed. After explaining all of this to customer services and that I have no more annual leave to take as I work Monday to Friday, I would not be available to be in for work to be complete and asked if it would be possible for a weekend day. All I keep getting told is that they only work Monday to Friday 8:30am - 4pm. There is no compromise to this even though if they turned up when they said they would, the jobs would be complete and I wouldn’t have wasted the day off of work. The jobs left to do are not difficult. With the right tools and a day, these would be completed. In all I would avoid this company where possible. In my opinion, at the moment it definitely feels like it is a case as they have our money and don’t care.

Claire · 5 December 2019 · Harron Homes Carlton

★★★★★ 5/5

Trustpilot

Looking Good at Amberwood Chase

So far so good at Amberwood chase. Since Jane has taken over on the sales side we have spoken on a regular basis. She’s very easy to talk to and very informative. Being from the commercial trade I employ over 130 people nationwide, my men design and build so i know exactly what to look for and what to expect with a new build. We have not met the site manager as of yet but you can see how quickly the build has progressed following our last visit. The site itself seems organised and it appears the site manager is doing a good job with his teams to be on top of the tight schedule for the pre Christmas movers like us. Looking forward to our Demo on the 6th. We Will post another review once we are in after Christmas !!!! Erika and Carl

Carl · 1 December 2019 · Harron Homes Carlton

★★★★★ 5/5

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Great Purchase Experience with Harron Homes

Just completed everything for a great property in Amberwood Chase, Dewsbury. What a fantastic experience. The whole team on site from the site manager and his hard working team to the guys in the sales office to the wonderful Jane & Steph in the Show home. Brilliant customer service all round!All have been super responsive, helpful, courteous and committed in landing the completion within a tough time frame but they have all delivered! Weekly emails with progress updates, phone calls to check everything OK and visits to site being a really pleasant experience.I wouldn't hesitate in recommending Harron Homes or the team in Dewsbury!

Martin · 28 November 2019 · Harron Homes Rossington