Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
Trustpilotterrible company to buy your property from
We bought a Salcombe at Farrier’s Croft in October 2018. We had a number of snags which included a number of missing bricks on the front, side and back walls of the property plus some missing bricks on the back garden wall. No idea how it passed the completion certificate with missing bricks. We also have a porch which has been leaking since we moved in and a garage which has been leaking as well. These are just the few of many snags we have. Needless to say nothing has been sorted out. The customer services of Harron homes is terrible to say the least. (Plot 73)
Danish · 19 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We understand you have been liaising with our customer care team to resolve the situation.
★★★★★ 1/5
Trustpilotnew build nightmare
Bought a house from Harmon, problems after problems.poor drainage, decoration terrible even more terrible is the customer service.wonky doors floors and poorly fitted windows I could go on and on still fighting to get the snagging done. so stressful
Harry · 19 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Hi Harry, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
★★★★★ 1/5
TrustpilotIncompetent company
Unfortunately there's not an option for no stars as I found out when I left a review in August 2018 concerning our house so I won't mention that but feel free to go read it.Our street in The Granary in Eggborough has been completed and fully occupied for 3 years and been in total darkness for all of that as the street lamp has never worked, which was pretty dangerous when it's a block paved pedestrian street in the middle of winters. Finally after 3 years and numerous attempts to turn the street lamp on Harron Homes have now dug up the block paved road and managed to successfully turn the lamp on.They clearly have zero competence in organising anything from houses to street works , personally I would have connected the lamp years ago before the block paved road was laid.
Andrew · 19 February 2020 · Harron Homes Rossington
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer care team is liaising with you at present to find a suitable resolution.
★★★★★ 1/5
TrustpilotAbysmal
Shocking from start to still not finished!Was rushed into our home months early - had we not have part exchanged we would have refused to move in.Snag list was unbelievably long. No fire door, wrong window bay for the style of home, wonky walls, wrong size bath, wrong room sizes, tiles not fitted, shower head not fitted, lights missing, too small garden etc - I’d be here all day if I were to list everything.So far we have spent thousands trying to get this right. Over a month of days off work for nobody to turn up or works to still be wrong. Moved in October 2018 and finally got the directors involved in January 2020 due to getting fed up.Solicitors have been refused contact, independent surveyor has had to be hired etc. Beautiful style homes but aftercare and cost cutting is at another level.I would never buy a home from Harron again. Had they just put everything right we would have been happy.Abysmal
Megan · 19 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We understand you are currently liaising with our team for a solution and would advise you continue to speak with them if you have any further queries or concerns.
★★★★★ 1/5
TrustpilotManor Farm Snaith
Manor Farm - 1 Talbot RowI would advise that if anyone decides to purchase a house from Harron Homes that they expect their home to have a myriad of faults. To get them rectified you will have to virtually harass them daily, otherwise they will not act to resolve your issues. They talk about their “Quality system” and the number of checks they have on each home. My experience is that this system does not exist, as each time you contact them you will have to remind them; they appear to have no system to respond to the issues with their poorly finished homes.After 2 years of chasing faults I’m currently seeking legal advice to legally force them to complete the issues with my home. I hate having to do this as I have a very busy life and really don’t have the time. However having shared my issues with a number of the senior management in December, I have not received any response to resolve my issues. They clearly do not care.
Dean · 18 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Hi Dean and thank you for your review. Our teams are keen to assist you further but in order to do this, it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers. Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
★★★★★ 1/5
TrustpilotAvoid at all costs
Avoid at all costs, after sales care is shocking
Jo · 18 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We understand you have been liaising with our customer care team to resolve the situation.
★★★★★ 1/5
TrustpilotFar from luxury
Do not buy one of these homes. The finish on ours is terrible. We are on the sandlands park site at hucknall. We have damp on the outside of our brickwork. They say it is guttering but a builder has told us it's the damp tray leaking. We've had two showers leak through the ceiling. The bedroom below is freshly decorated and although they have sorted the leak they are refusing to pay for the damaged caused. We've had pages and pages of snagging items some of them are just horrendous. I would not recommend buying a property from them.
Kerry · 17 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Hi Kerry, thanks for the review. We are aware of your case and understand you are currently liaising with our team separately.
★★★★★ 5/5
TrustpilotPurchased our home four years ago on…
Purchased our home four years ago on Amberwood Chase. Site manager on site not the most helpful and customer service wasn’t the best when dealing with after care. However. The owner of the company swiftly sought for change once he was made aware. Since completed and snagging resolution, we have enjoyed four brilliant years in our family home. The design of the homes are spacious and light. We are looking to move into another property built by harron on the same site which offers additional space and have recently dealt with Jayne Jubb who was helpful and very informative of our options.
LML · 17 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHarron Homes Amberwood Chase Phase 4
We have just reserved our first new build house and I must say that I was very impressed with Jane Jubb, she was ever so friendly and welcoming. She catered to our requirements and let us make decisions without us being rushed into committing. She was very open and frank with us which is very important. Both me and my husband would recommend our family and friends to see Jane Jubb as she is definitely amazing and knows the ins and out of the industry. She was very knowledgeable and friendly. She put us through to evolve immediately. Thanks from Mr. MA and Mrs. BN
Mr · 16 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHarron Homes Brierley Heath
We reserved our future home in October and from looking at other show homes to now, our journey with Harron Homes has been nothing but enjoyable. All the staff we have encountered have been helpful and friendly. At Brierley we have been in regular contact with the sales executive on the progress. Our latest appointment was to go and meet the site manager, who spoke to us about the progress of our home then walked us around our home checking all the electrics were in the correct place before plaster, also any other issues or thoughts could be raised. This for us was a massively important feature so that any easy adjustments could be made. Aidy & Joel are the site managers who took us for the tour were brilliant, any queries that were made on the day were answered via email by the end of that day. Karen & Julie who are the sales executives are always welcoming and really do go the extra mile for you! Strongly recommend purchasing a home from this development. The houses appear to be a real good standard compared to other companies we viewed before reserving with Harron. Really looking forward to the final stage of moving into our new home!
Martin · 15 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHarron homes new build
Recently moved in to our beautiful new build property I have had a present experiance from start to finish with Harron homes I’ve just bought on the rosendale gardens site and dealt with so very professional lovely friend staff member Jo the sales representative has been amazing help me out with everything I have needed prior to moving in and the site manager lee he has also been totally brilliant with all my needs once moving in to the property Would highly recommend buying from Harron to anyone that is thinking of doing so
Becky · 14 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 2/5
TrustpilotBought on Lavender Fold
Bought on Lavender Fold, Mapplewell and completed late December. In the interest of given a fair review and not just list the negatives I will start with the good part. - House is really well built and overall a great design with good features- All on site sub contracted tradesmen are decent guys and happy to help.- Estate is very well planned and great community feel- Roads are cleaned regular on the estate-Site manger did a good home demo and offered help getting rid of moving boxesProbelm areas in our own experience- Final finish is poor, doors internal don't close properly, paint work is not great with plant splashing all over the sockets- our house has suffered from not being cleaned properly before hand over and floors left covered on plaster, which is now viable through carpets. -Tiling in bathrooms lacks finesse and appears rushed and not cleaned off after grouting properly- plastering was rushed and admitted by the sub contractor. But said was due to time of year and too many house being done together. Although full credit to sub contractor who repaired quickly and accepted the issue- Issue with window, but sub contractor again sorted quickly - missing vents in bathroom, been requested but still not delivered.- back garden shocking, we knew no turf was standrad but in my own opinion it should be atleast flat and even- generally even though cleaned house looks like it's been lived in for over a year and not brand new (that is actually based on a professional oppionon from a third party- Communication/ aftercare is terrible, had no calls, replies to email via head office.- snagging list still waiting and alot of basic things need doing still. In summary harron can build a great shell of a house, but can not finish it to a new house standrad. Communication is all one way and left us feeling like the only thing that mattered was out money-
Anton · 13 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Hi Anton, thanks very much for the review. It is our understanding that site have been in contact with you and are waiting to confirm a date in which we can look at getting this resolved. In the meantime, if you have any further concerns, please don't hesitate to get back in touch with them. Thanks.
★★★★★ 5/5
TrustpilotHarron Homes the Grange
I went into have a look around the show homes at the Grange and had an amazing experience! I was greeted by a lovely lady (but I can’t remember her name). I then spoke with the amazing Joanne and she showed me, my husband and the kids around the show homes and they were stunning! So clean and immaculately presented I was ready to move in straight away. Joanne discussed all of the options with us and answered all of the questions we had. She knows her stuff and made us feel so comfortable! I never leave reviews but I had to come on and say something about my experience because I was just so blown away. Thanks to Joanne and the team for being so kind! We’ll be back very very soon!!
Ashley · 10 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotVisited forest reach this weekend gone…
Visited forest reach this weekend gone and got all the information we needed from alistair, who I have to say was 5* now thinking of reserving our new home
TTV_COOLPROHARRY1 · 10 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotHarron Homes are terrible - Farriers Croft Lindley
Harron Homes are terrible, we have been in our house for 18 months and been plagued with problems. The boiler is unsafe, the windows are not fit correctly and it rains it at both the front and the back. We have tried to amicably solve our issues but are ignored by customer service. I have reviewed on trustpilot numerous times but it appears the reviews are removed
Diane · 10 February 2020 · Harron Homes Rossington
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer care team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotNew house sale
Me and my partner have recently bought a house from Harron homes. Throughout this process the sales executive J.Jubb has gone above and beyond in helping us.
Eddie · 8 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe have been in our new home now for…
We have been in our new home now for coming up to a year. The house is lovely and couldn't have wanted more. Our snagging list has been relatively small so far and we are finally getting all the bits sorted. I've found both the site staff and office staff very helpful. I will be pleased when Harron have left the site so we can have a proper road but other than that I can't complain.
James · 7 February 2020 · Harron Homes Rossington
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHomemover Scheme
We have recently reserved a Birkwith home through the Homemover Scheme that Harron Homes offer. Alistair (sales executive) has been more than helpful, he has provided us with lots of information and contacts us regularly to discuss updates. We feel confident that once our current home is STC Alistair will do all he can to offer us the best deal for our full reservation. Our journey with Harron Homes so far has been great! Thank you Alistair & the Forest Reach team.
Kirsty · 7 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHarron Homes at York Vale in Howden, East Yorkshire.
Visited the Harron Homes York Vale development in Howden today and toured the two lovely show homes. The homes were outstanding in quality and design....I could have happily moved into either of them!! I noted the high quality of the kitchen units and appliances, the modern design of the home itself and what struck me particularly was the amount of storage space available.......so often missing in modern homes. The bathrooms were beautiful with baths and showers and tiled throughout. Both homes felt spacious and in proportion. The gardens were landscaped and just the right size for relaxing in.The sales executive was well informed about the town and was both helpful and very pleasant.So pleased I took the time to visit.
Angela · 5 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAmberwood Chase Dewsbury
We bought a new build at Amberwood Chase Dewsbury last week. We were met by Jane on our first visit and she was very knowledgeable and helpful. She wasn’t a typical “sales person” at all. She was friendly and approachable. We were really impressed at the quality of the show homes we visited. They were of a different class compared to other new builds we had viewed. Jane talked us through the properties available, and answered all of our questions. We came away to think about it and wasn’t once pushed by Jane into a sale. On our second visit we made a purchase and couldn’t be happier. Jane helped us at a further appointment to make our choices for kitchen, bathroom etc. We were really impressed at the range of options available to us and the high quality of even the standard items. We can’t wait to move into our new house and are grateful to Jane for all her help.
Ann · 4 February 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotRoyal wells Park
Royal wells ParkI’ve recently moved into plot 91 and after reading a forum about this site I was most concerned that I would be waiting months for any snagging or queries that I had. I have to say that Matt the recent new Foreman couldn’t be any more helpful and accommodating, he’s gone out of his way to make sure my move went smoothly and I was happy with everything, it’s just a pity he wasn’t here longer.
Julie · 29 January 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
Trustpilotexcellent service
Went today to view some 4/5 bed property and the staff was very helpful and friendly answering all my questions. I felt satisfied when I left that the service provided had been excellent.
Linda · 25 January 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAlan and Karen
We reserved a property on the Heritage Green development in Chesterfield on the 8th January 2020 the sales executive Jeanett was extremely helpful and considerate in assisting and advising us through the process. Unfortunately a few days later I had a recurrence of a serious heart problem and had to cancel my reservation. Again Jeanett was excellent helping us through this process.We would also like to add thanks to Nathan Leonard Senior sales executive for his very kind comments and assistance in this matter. Excellent Company response.
Consumer · 25 January 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotHOCKLEY CROFT
HOCKLEY CROFTWe love the design of our house and the quality fittings that have been installed. The sales team were very professional, helpful and patient. Since the recruitment of new site management we have found the site staff to be responsive, courteous and very pleasant to deal with. The couple of issues that we raised have been dealt with quickly and efficiently.
Sue · 17 January 2020 · Harron Homes Rossington
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
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