Harron Homes estate agents in Carlton, Doncaster and Rossington

★★★★★ 1/5

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Honest review and should not be deleted if nothing to hide

Plot 64 Farriers Croft / Purchased a Settle 9/2018Our Harron Homes experience started when we bought the house, nothing was too much trouble, but that all changed when we moved in, once you mention snagging you seem to disappear and don't exist, emails go unanswered, you never get a phone call back, we currently have a leak in the roof of the rear patio area, but all we have had so far is excuses to why they cannot fix this.we live on Pavilion View on the Farriers Croft development and things have got that bad the residents on our street have gone to building control and are currently in talks with the local councillors for the area.So if you want to be disappointed have leaks and have no snags fixed then buy from Harron Homes, my advise is to find a builder that's cares and is not shy about fixings issues.I will increase the rating on a satisfactory fix to the leaking patio area20/2/2020 What a surprise I don’t exist, that’s a Standard reply for a company that runs away from its obligation, funny that the MD’s secretary knows who I am after emailing me and advising that my complaint is being dealt with, so this review is honest and I do have the misfortune of owning a leaking Harron property from new.Well done Harron Homes maybe if you spent this much effort fixing issues you wouldn’t need to continue to try and get honest reviews removed I will update daily on any further steps Harron take to fix mine and many of my neighbours property’s.21/2/2020 no update from Harron Homes, and still no houses on our street being fixed24/2/2020 still no houses being fixed on our street, communication today with Harron Homes but no dates for fixing things for us, so the residents still have leaking houses, poorly fitted roofs, mold which is causing health issues, leaking roofs to name a few things.25/2/2020 Still no change, being ignored by customer service26/2/2020 no contact despite sending emails, and leaving feedback on instagram posts 27/2/2020 Still no contact from Harron, even after sending another email and advising we now have damp in the living room28/2/2020 Harron are still ignoring the situation with myself and my neighbours maybe if people stopped buying the houses they might start to fix the hundreds of houses that have leaks on the developments in the UK.2/3/2020 yet another day goes by with no contact from Harron Homes about the leaking porch area and the damp in the living room.3/3/2020 still not fixing the leaks and picture proof that Harron Homes are breaching it’s own warranties by standing on the porch roof with no scaffolding, just more excuses and no fix yet10/3/2020 still not fixed my issues I have started legal proceedings to get the work done, I would suggest to any potential buyers to stay away, also Harron Homes have now started to ask customers to leave a review when viewing a show home this is the sort of tricks this company do to fool you and hide the truth and its not a true reflection of owning a Horror Home property18/3/2020 today I’ve had progress Harron homes have visited my property to inspect and advised that they will make good the issues in question, I will keep you posted

Harron · 18 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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York Vale Gardens (Howden)

We reserved our new house off plan at York Vale Gardens (Howden) at the end of September and the help from Philippa, Angie (Sales Executives) & Amanda Thomas (Sales Manager) has been exceptional. We decided to Part Exchange our house and the process was very straight forward and professional we were given a very good price for our home which gave us the opportunity and confidence to reserve the plot that we both liked. From picking our choices to keeping us informed of the build stages the service from has been great. I must also mention that we looked at other house builders and at Harron Homes you get a far better specification as standard. We are very pleased with the detached house and we are enjoying living in Howden. As expected with most new builds you do naturally have snagging issues but site and sales were happy to put these right and the aftercare has been good so far. I would have no issues recommending Harron Homes to my friends or family.Mr & Mrs RJ Bassford

Richard · 17 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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Great customer service!

We have recently decided on our choices after making a full reservation of a Birkwith home at Forest Reach. Alistair has been extra patient with us (me especially) as we have swapped and changed worktops, flooring and fitted wardrobe colours. We couldn't have hoped for anything more than our great experience so far! Thank you Alistair!

Kirsty · 15 March 2020 · Harron Homes Rossington

★★★★★ 1/5

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Snagging still not complete after 3 YEARS- HARRON IGNOR EMAILS!!

Moved in 3 years ago. We bought what we thought was high quality floor coverings for the entire house that should have been fitted prior to us moving in. We thought it would take the hassle out of the move with having 4 young children (one of which a newborn) On moving day we exchanged contacts, collected the keys & arrived with our removals company to find that the carpets were in the process of being fitted. The amtico that we had paid for was not fitted as the floor had only just been screeded so we could not step foot in our brand new kitchen for days after. We paid extra money for the removal firm to just sit & wait outside our house with 4 young children in tow then because the guys could not stay past 9pm due to other commitments we had to pay for their service for another day to finish the job off- to which harron homes would not accept responsibility for or pay for the second day (even though had they fitted the floors sooner we could have moved in within the agreed timescale)After moving in there was LOTS of snagging but we were ok with that and just accepted it however 3 years after moving in with ongoing emails & calls they have failed to complete snagging, the floors we paid for are faulty and one is even too short but no one will respond to my messages. I have been MORE than reasonable, I fact on one occasion when Harron Homes did send out two work men whom they employed their workers went through our belonging, may crude company’s about our family members (including one of our children) and made fun of the state of the white washed all’s that had kids finger marks on going down the stairs (the fact being that we couldn’t decorate until certain snagging had been completed). This was caught on internal home security systems and emails to management, we received a measly letter of apology and said they would complete work ASAP but that the ‘gentlemen’ concerned would not even be allowed on our development again. These were complete lies as one worked on the house next door two weeks later! And ALL OF THE SNAGGING & THE FAULTY FLOOR COVERING STILL REMAIN!Absolutely disgusting!!

Kally · 13 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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oaklands heath burn rd

we have been finalising a purchase of a harron home house at oaklands heath ,Burn rd huddersfield ,and are very pleased with the service and advice given by Jackie and Debbie in the sales office ,both have been realy helpful in securing our new house .

Manjit · 13 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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Sharon Mawson at the Royal Wells site, Crofton

Sharon Mawson at the Royal Wells site, Crofton was incredible. We visited the property yesterday and she provided wonderful insight into making it a home for our family. In addition we are excited with the speed and efficiency she has provided in already organising our part exchange valuation and reservation appointments! Super excited and can’t wait to complete!Sharon, Thank you!

I · 11 March 2020 · Harron Homes Carlton

★★★★★ 4/5

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Helpful and Accommodating

We found Heidi, the sales representative, at the Ripon development to be both helpful and accommodating in providing us with options when we considered purchasing a new home from Harron. Heidi was willing to work with us to find a solution that met our needs, which isn't always the case when buying a house.

Mike · 10 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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I have just reserved plot 114 with Anne…

I have just reserved plot 114 with Anne and she provided the best personal service. Anne showed a genuine interest in me and my situation no pushy sales! Would definitely recommend!

Nikki · 9 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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Reservation

Myself and my family contacted Harron yesterday evening to discuss purchasing our 2nd family home at The Hawthorns in Carlton, Goole.When we spoke to the sales team at the office via phone, Rebecca Chapman ran through the options available with us and invited us down yesterday evening.Upon arrival, Rebecca was fantastic at running through the plans for the site and property with us, explaining everything concisely and thoroughly, despite the time being well past the closing time of the office.No question was too much about the process and answered as thoroughly as possible. After going though everything, we happy reserved our first Harron home due to the fantastic service delivered by Rebecca, and the design and options available of this home.

James · 9 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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Aaron Fitton Plot 33 The Banks,Great…

Aaron Fitton Plot 33 The Banks,Great service from both sales and site, moved in December. Happy with my new house Anthony and Jan have been great and are dealing with any issues I have.

Aaron · 8 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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Really great experience with Sandra

Really great experience with Sandra, always felt at ease and knew exactly what was happening with no pressure.House is lovely and we were treated very nicely!

Rachael · 7 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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Kingscroft, Killinghall

We recently reserved a beautiful stone detached property in Killinghall, North Yorkshire. We have a buyer for our current home thanks to the Harron Homes home-mover scheme and so far we are delighted. The location is perfect for us with amenities, public transport and countryside walks practically on our doorstep, and the development itself promises to be quiet, charming and full of character.We have friends living in a Harron home elsewhere who recommended the company, but Sophie in the sales office has been one of the main factors in our decision. She is extremely welcoming, knowledgeable, helpful and professional, a credit to the company.Things have been going very smoothly and we’re very excited to move into our luxurious new home this Spring.

Mr · 6 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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Hereford - Amberwood Chase

We have just moved into our new home, which is a Hereford on the Amberwood Chase site.We are over the moon with our dream house. There’s been a bit of snagging which is to be expected in a newly built house however this has been resolved promptly. Matt Bradwell has been amazing and has provided an excellent service. Anything that we have needed, he has helped us out and he has made this whole experience worthwhile and rewarding. Everyone that I have spoken to, whether it’s home owners on the street or the workman have got nothing but praise for Matt and he’s doing an amazing job on this site.Thanks again Matt and I truly hope Harron Homes give you the recognition that you deserve.

Arran · 4 March 2020 · Harron Homes Rossington

★★★★★ 1/5

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Avoid Harron Homes at all costs

Avoid Harron Homes at all costs. i purchased a property on the Regents Green site on 23rd December 2016. on handover the house wasn't even complete with wet plaster in the utility room and lounge. a back door that couldn't be opened fully or even locked.The work men had also damaged our tiled floor and walked on it with extremely muddy boots. The carpet fitters refused to lay the carpets due to the state the house had been left in by the builder which took us 3 weeks to clean for the carpet company to be happy to install all floor coverings. Over 2 years on and we still have 2 sides of A4 paper full of snagging to be completed, this isn't all minor things some issues are internal doors that don't fit into the door frames walls that need re-plastering for a second time due to them not being flat. after 1 year we had to have a new kitchen installed as the original one wasn't fitted correctly and had loads of accessories and extras missing. During the time of the new kitchen installation a member of the Harron Homes snagging team was sacked due to going through draws in rooms he shouldn't of been in all caught on CCTV. now as it stands and being out of the 2 year period Harron Homes refuse to finish all of the snagging works we have had since day 1. The workman ship that has been carried out since us moving in is of a very poor standard. in total i have over 2500 pictures of issues with our property still waiting to be rectified. Please stay away Ryan

Ryan · 4 March 2020 · Harron Homes Rossington

★★★★★ 1/5

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AVOID AT ALL COST!

AVOID AT ALL COST!Purchased the property November 2018 and still have snags outstanding and just get ignored by customer service. Resulting in having to take legal action to repair the damage they have caused to our property. Please do your research before buying from these cowboys

Gavin · 2 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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I came to the Birchencliffe site on…

I came to the Birchencliffe site on Friday to get some information on the new builds as im looking to relocate i spoke to two very nice pleasant ladies Debbie and Jackie who were most helpful i look forward to visiting the site again in the near future.

Wendy · 2 March 2020 · Harron Homes Rossington

★★★★★ 5/5

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Oaklands Health Development

We moved into our home on the Oaklands Heath development in Birchencliffe in December 2019. The house is beautiful and we haven't had any major issues or concerns whatsoever. Our initial snag list was addressed and resolved very efficiently and little bits since (e.g. replacing some tile grouting) have been dealt with straight away without any difficulty.A year later (and the site still being developed) I have just emailed the site office to ask if someone could come around to look at our back door lock as it wasn't working properly. I wasn't sure if this would happen after been in the house for a year and to be honest, all I expected was some advice with what to ask a locksmith for. Within half an hour however, the site manager had come over and resolved the issue himself, no doubt saving us some money.From the sales team, to the site manager, all the way through to the workers on site, we have to say have all been brilliant. Based on our experience and from discussions with our neighbours, we wouldn't hesitate to recommend a Harron Home.

Christus · 2 March 2020 · Harron Homes Rossington

★★★★★ 1/5

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Plot 75 Farriers Croft HARRON HOMES…

Plot 75 Farriers Croft HARRON HOMES WILL RUIN YOUR LIFE we have been in our property 18 months we have no building regs, no damp proof, leaks, black mould just to name a few issues. Customer service is non existant you are ignored or copied in on emails where they have been rude about you. The stress caused by harron is ruining lives. If I can stop just one person having dreams shattered by these cowboys then it's worth it. No doubt they will remove the review like they do the others but I will not stop

Diane · 1 March 2020 · Harron Homes Carlton

★★★★★ 4/5

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Purchase on lavender fold site

I have recently purchased a new build from Harron homes on the lavender fold site. From the start the sales office staff, Sharon and Eileen, were fantastic - I must admit, first off, I thought it was till I bought a house, but that excellent customer service continued till the day of completion and after - Sharon, in the sales office, has always gone above and beyond, even to the detriment of her own personal time - for that I can’t thank her enough The only issue that doesn’t quite make this a 5 star, is how quick Harron want to complete, even when the house isn’t quite ready. That’s such a shame, as the experience of buying and the customer care is brilliant, but rushing people into the property does slightly ruin the experience. Once in we’ve found the aftercare excellent, site manager more than helpful and anything that requires attention got sorted. Overall the quality of the home is excellent and the Finnish is great, especially the bathroom and kitchen - good quality cupboards and bathroom suit. The guys on site are approachable and very helpful and the sales office staff go above and beyond. I love my new home!

Mrs · 29 February 2020 · Harron Homes Rossington

★★★★★ 5/5

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Forest Reach

Just been down to Forest Reach to have a look and what a suprise, they are stunning. The showhomw was to die for. Alistair thew sales guy there was very helpfull and answered all our questions. I am now looking forward to our next move once we have sold.

N · 28 February 2020 · Harron Homes Rossington

★★★★★ 1/5

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Hockley Croft

Hockley Croft - couldn't do less than 1 star or I would haveHarron homes take ignoring customer service to a new level, paid for extras not fitted, leaking plumbing, badly done plaster and painting, external pipe work not sealed, internal fans fitted with no external outlet, 5 scratched windows needing to be replaced, every door had to be refit or replaced. No real sign off house was ready to be lived in, bullying tactics by their solicitors & still awaiting snagging issues nearly a year on.11 months in and even the site managers can't tell you when replacement fittings have been ordered. House looks like its still needs to be finished walls / ceilings / doors all need to be repaintedWouldn't buy from them ever again not for any deal. I would advise anyone not to buy and if you have already reserved to get out.Just to point out the comment from Harron Homes is after 2 years after I have posted this if you look at other comments wonder if its a cut and paste responce. All they are trying to do is make people think they are putting things right when they don't.They are not liasing with me at all and do a very poor job in putting anything right or feel there is no need to compenstate you for your time or inconvenience.over a year after I moved in. I need to replace the kitchen top as it was not fitted correctly and water has made the counter top bubble as this was not sealed correctly (or in Harron Homes terms this is wear and tear) which I wouldn't expect to replace a kitchen top that early.If people ar reading this I still wouldn't buy from Harron Homes again.

Benjamin · 28 February 2020 · Harron Homes Rossington

★★★★★ 1/5

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Purchased a Leasehold property

Purchased a Leasehold property, which the implications were not fully explained. Neither was the service charge nor management company. Just told it would £100 a year cost towards cutting grass. Property was not ready on completion as around 30 men were still in house on the date of completion, no builders clean, no carpets, no garage keys, missing cupboard shelves in kitchen. I had issue after issue and no use of ensuite for months as sewage kept coming back up through shower and Harron would not send anyone. After 6 months we had our own insurance send out someone to inspect drains and it was found that they had not even linked outlet pipe to main drains. Been an awful experience. Still have outstanding issues and now been in for almost 4 years. Been waiting 2 years for driveway to have repairs. Think we are now next on list! Still missing cupboard shelves.We do love the style of the house, house brickwork and size of rooms. However, we are a divided community freehold/leasehold and even more divided informal or formal methods being used to purchase freehold as properties that are leasehold on estate are not sellings when put up for sale. It has been a really stressful experience!Plot 14 Edenbrook Vale

Jayne · 28 February 2020 · Harron Homes Rossington

★★★★★ 1/5

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Beware of extra estate charges for freehold properties

I am really disappointed because of lack of transparency during selling stage. I have not bought anything from them so far although I am still tempted by a couple of houses they sell. However customer service skills of the sales teams from few developments discouraged me successfully to reserve my dream property. Unless you ask questions, which seems to be uncomfortable to Harron Homes team, you cannot expect any clarification regarding any additional charges coming with the whole package of buying 'freehold' property. They will not tell you that property may be on unadopted road neither. They will tell you it's too maintain green area or roads but they will not mention legal and practical consequences of having freehold property on private estate they build.1. All service charges are uncapped, they can rise unreasonably and you cannot do anything about it as you have no rights to challenge it. You have more protection having leasehold property. Freeholders on private estate are not protect by law. 2. If you do not pay them on time, maintenance company may posses your property, while when you own lesdhold property - your debts are passed to court. 3.You pay full council tax on the top of service charges for 'private' area which can be accessed by anyone. It's not adopted by council, that is why it's called private but in practice is public as anyone can come there and play, damage something but you as a resident will pay for all damages.4. You will struggle to sell it in the future as some banks already refuse mortgages to freehold properties with uncapped service charges as this area is completely not regulated by law so you may end up in unsellable and unmortgagable house. I am writing this as so many developers prefer to not mention anything at any stage. It's a simple breach of Conduct of Ethics by Ombudsman. Harron Homes Sales teams do not like any these kind of uncomfortable questions and become very defensive when you ask too much, and never come back to you with all answers. Sometimes I think they themselves are even not aware what they talk about as they seems to be surprised by any other questions not related to home upgrade.Ask, ask and ask for extra charges and challenge them as nothing going to change otherwise. In the whole process of selling the colour of floor tiles or kitchen units should be the last part of your purchase talk - not the other way around. Do not let them make you blind by giving you extra free wardrobe and forgetting about life long consequences of your decision to buy property with service charges which possibly may double every year.

Melanie · 21 February 2020 · Harron Homes Rossington

★★★★★ 1/5

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******* STOP******* DO NOT BUY A HARRON…

******* STOP******* DO NOT BUY A HARRON HOME!!!!! this is the worst company to deal with. They boast about providing luxury homes but infact the homes are shocking with many many major issues. The customer care simply arent bothered. It's all bad reviews on here about them. Look up harron homes hassle on facebook. Avoid harron homes at all cost. Trust me I wish I did

Lee · 20 February 2020 · Harron Homes Rossington