Harron Homes estate agents in Carlton, Doncaster and Rossington

★★★★★ 5/5

Trustpilot

Excellent reservation process

Reserved a plot today with Louise. She was really helpful and answered all of our questions about the whole process and next steps. We’re new to the new build process and we were feeling a little daunted by it all but Louise eliminated all of our concerns and we’re looking forward to being in our new home next year

Laura · 26 September 2021 · Harron Homes Rossington

★★★★★ 5/5

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Great visit to the show home today

Great visit to the show home today. Warm welcome from Louise, really helpful and informative. The show home was beautiful.

Sarah · 26 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Excellent experience of reserving a property

Jane took her time to explain the process of reserving a property from start to finish. She was polite, concise, engaging and knowledgeable. I was able to view a version of the property in question, view the specific plot I wanted to reserve, and complete the whole process of reservation within an hour. Thank you.

NWA · 26 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

My wife and myself visited The…

My wife and myself visited The Highfield manor development and found the houses to be beautiful, we had a great expierience with both Jane and her Manager where their Knowledge and helpfulness was beyond expectation and I am very happy to be doing business with them.

Paul · 25 September 2021 · Harron Homes Rossington

★★★★★ 5/5

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Excellent

We bought our dream home from Harron homes in Shireoaks. The entire team was very helpful and supportive, wherever needed especially Jo Woods, Steve Taylor ,Julie Bishops and Barbara.Once completed the house was way beyond our expectations.We just moved in and enjoying it.We will highly recommend Harron homes to our friends.

Anandakrishnan · 24 September 2021 · Harron Homes Rossington

★★★★★ 1/5

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Worst company / shambles

Worst company I have ever been involved with. The house I bought from this company is falling to bits. The NHBC did a report saying work needed to be completed by the 6/8/21 and it’s still not been done. Nobody replies to emails or telephone call. The company is a shambles. Don’t buy any from them. The show houses look nice but you don’t get anything like that. The development was finished over a year ago and we still do not even have tarmac on the roads.

Dan · 23 September 2021 · Harron Homes Rossington

★★★★★ 5/5

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Looking to relocate to boroughbridge to…

Looking to relocate to boroughbridge to be near our daughter and her family, we were advised to visit Harron homes. On arrival we we made to feel very welcome by Fiona, after listening to my husband i regarding what we were looking for, now we are retired, she offered us the opportunity to look around the show houses to get a feel for the size and layout. Certainly impressed by the beautiful interior design of both houses we saw. A couple of questions about the site, Fiona wasn't able to answer, only due to her covering for the regular sales manager, but she quickly contacted me back with the answers. Loved the design and quality of the homes and layout of the development. Looking forward to progressing this initial inquiry further. Thank you Gillian

Gillian · 22 September 2021 · Harron Homes Rossington

★★★★★ 1/5

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Hockley Croft, Boroughbridge

Hockley Croft Development in Boroughbridge. Moved in Summer 2020.Non existent customer service - they will smile sweetly until you've reserved your house, from that point onwards you will tear your hair out.Horrendous buying process, held to ransom from start to finish.Solicitors Harron employ are impossible to deal with and will be late at every key stage of the process.Site managers change with the wind. Some good and fighting with Harron to get snags fixed, but the majority just don't care.Works carried out by labourers instead of tradesmen with the obvious result of poor quality.There are good people involved, but they are by far in the minority. The houses are a great design and look wonderful in the brochure. Can't fault the location, or the neighbours but the Company is a joke.Every single house on our street has problems, ours is probably the best of the lot. Some are having to rebuild parts of their houses for the second or even third time. NB. As a little extra cherry on the top: Really enjoy the regular fights which break out between contractors in full view of the children playing on the street and the vile language morning til night.Don't buy.

Tom · 19 September 2021 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

Cannot put in to words how awful this company is. Please beware!!

I cannot stress enough how awful this company is and warn people to stay away, they should not be allowed to build houses full stop. The house itself that we have moved in to is fine (although lots of people on our estate are having a lot of trouble with various things) however, after being delayed time after time we finally moved in 30 months after our initial date!! It cost us thousands in rent and the constant stress of having to deal with the worst customer service team I have ever encountered was major contributing factor to me suffering from severe mental health problems. Fast forward 3 years from moving and the builders have left the site completely unfinished. We look out on to a wasteland which was meant to be a beautifully landscaped balancing pond and the roads are totally unfinished and barely drivable causing constant damage to cars. Do they care? Not one bit. They have our money so we are nothing to them. I honestly cannot put in to words how awful this company is, I don’t know how the directors sleep at night knowing what they are doing to thousands of people that have worked hard to buy their dream home. There is now a Facebook group of victims with over 500 members and counting, I bet that only scratches the surface. Fingers crossed that one day justice will be served and this company will face legal action for the suffering and distress they cause.

Mark · 19 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

This is review is purely for Kim Gibbs…

This is review is purely for Kim Gibbs who has been our sales executive for Plot 51 at the Forest Reach development. We can’t thank you enough for all your help and your professionalism throughout our buying experience. You’ve been open and honest with us from the outset any questions we’ve asked you’ve given us or found the answers out. It’s very sad that you’re leaving but we wish you all the best in your new role. I hope Harron Homes realise what fantastic member of staff they’ve lost. Good luck and once again thank you soo much. James & Vicky xx

James · 17 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Great experience so far

We moved into a Windsor at The Grange just 2 weeks ago and absolutely love the site and the house!Jo and Julie are excellent with their support both during and now after completion.We do have quite a few snags, but that is always to be expected with a new house. So far, Steve and Todd (site manager and deputy manager) have also been amazing at making a start on rectifying these. It will take some time for them to organise the right trades to be able to do this, but I have confidence in their approach, given that some items are already crossed off the list.Will update in a few months, good or bad, hopefully good!

Karen · 13 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Oaklands Heath

We have been looking at purchasing a property now for around 1.5 years and we have now finally purchased a Harron Homes property at Far Grange Meadows. We first went to look at Oaklands Health in Huddersfield as this is where i am from and currently live. We visited many different developers in the area but was so impressed with Jacquie that it then made us fall in love with Harron Homes brand.We have travelled to look at Harron Homes show homes across 5/6 different locations and nobody we have spent time with, is as accommodating, experienced and friendly as Jacquie. We have visited with our children on  several occasions at different sites including Oaklands Heath and again, nobody has been as accommodating as Jacquie- nothing is ever a problem and she even takes the time to get to know our children which puts us at ease. She is simply amazing!! Not taking anything away from any of the other sales executive but Jacquie stands out massively and is an absolute credit to Harron Homes.

Sarah · 11 September 2021 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

Communication is key

The positives - sales staff extremely helpful prior to purchase. I noticed there are many “5 star” reviews from customers at this stage. I personally was offered a £50 voucher by the sales team to leave a positive review. I politely declined this kind offer. The negatives - everything after they have your money. Even after we had exchanged contracts, paid our first mortgage payment and got the keys, Harron told us we could not move in for another month as it wasn’t yet complete. I will gloss over how we were left homeless for a month as things have moved on since then! I moved in to my home 5 years ago, and still waiting for the snagging list to be completed. There are major items remaining to be booked in along with half finished jobs, such as the replacement tiled flooring that was started in 2017 and simply left half way through, or the driveway that has been put down incorrectly with a huge trip hazard and not in compliance with building regs. All reported to you correctly well within the 2 year period for logging snags. And all logged way before Covid.The communication from Harron staff, well it is none existent so not much I can comment on other than to say it is more than a little frustrating when trying to have a conversation about how to resolve ongoing issues amicably. The state of the roads and communal spaces. The roads remain incomplete 5 years on. The pavements are an accident waiting to happen and I have emailed photos to Harron to flag the major trip hazards. The grass has not been cut in years, residents have taken this on themselves where possible to try and maintain some kind of standard. There are weeds growing throughout the estate, at the side of the roads and communal open spaces. In summary, the grounds maintenance is none existent and a far cry from the glossy advertising photos you are shown.There is also some major dispute going on in relation to the drains on the estate. However Harron will not communicate what the problem actually is, or how they propose to put things right.Are you aware of the discussion raised in parliament today 9/9/21 by Mark Eastwood MP where Harron were named and shamed for the disgraceful way they have failed to fulfil their planning obligations to new home buyers? It is a shame I now feel the only way to raise a response is to leave negative feedback. I would much rather prefer to speak about these matters privately. If you can change my mind on the service I receive I will happily amend my star rating accordingly. I await your response.

Mrs · 9 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Oakland’s heath

Been to see the Salcombe show home at Oakland’s Heath. Jacque was very helpful informative and a credit to the team. Met Anthony on site and he was extremely helpful and courteous. He took time with me to explain the Hedingham. Just waiting for Salcome to be released so I can reserve it.

Fi · 9 September 2021 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

Worst Customer Experience ever.

Moved in November 2019 to Amberwood Chase In Dewsbury. Worst experience of my life. Still multitude of snags to complete. Subject access requests ignored. Calls ignored. Promises to call back not followed up. No email response to multiple emails sent. Local MP involved in the shambles of a road which after years since phase 1 build is still unfit for purpose, a car wrecker and hazardous.Looking at legal options as exhausted at trying to fix and getting nowhere.

Martin · 6 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Great service

I have been in the process of purchasing a home at Oaklands Heath. We have received a great service from Jackie and would highly recommend her.

Ranjit · 5 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Excellent customer service!

Having dealt with Jan at High Gables over a number of weeks, we can honestly say she’s been so incredibly helpful throughout the process of us reserving our first home. We’ve gone through so many financial hoops to try make buying this house possible and Jan has been there every step of the way, helping and advising us as best she can. We’ve now reserved our beautiful first home and we can’t wait to move in! We would highly recommend Harron Homes, their customer service is excellent and Jan is a gem!

Laura · 4 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Excellent service provided by staff at…

Excellent service provided by staff at Harron Homes in our recent house purchase at Highfield Manor, Fixby. Jane was great in guiding us through the process from start to finish.

Pav · 3 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

We have just bought a house at fixby…

We have just bought a house at fixby and Jane has been absolutely amazing and extremely helpful with everything. Thank you so much.

Aman · 3 September 2021 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

Shocking

Shocking! Ticked off my snagging list claiming it had been completed when it had been barely touched and I invited them to do a visit to pro it but they never returned calls. Also workmanship and materials extremely poor for a a budget home let alone a Luxury home! After 4 years of being in the property 3 steps have broken (1 has literally snapped and pulled away from the wall) and others sound creaky.

Kally · 1 September 2021 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

All I will say about Harron Homes is…

All I will say about Harron Homes is the following: Read the newspaper articles regarding the Forest Reach Site in Mansfield. The article is in the Mansfield Chad. There is another article in the Nottingham Evening Post . These are damming verdicts on the Company the quality of the builds poor customer service with customers having been verbally abused ignored left behind. Customers have mold in their walls a cooker not screwed in falling on a customers arm burning her. Poor quality builds uneven fences poor road surfaces. Now for myself who is a customer who lives of the Forest Reach Site to put it polity its horrendous and if anyone is thinking of buying a Harron Home pop down and see for yourself. The roads are a mess uneven pot holes its awful. The street lights are diabolical the site is a dump. What Harron do is if they get a good review they reply Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you againIf the review is a compliant or any criticism have a look at Harron and their replies its always Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Says it all!!!!!!!!!!My advice stay away and avoid!!!!!!!!!!!!!!!!!!!!!

Stuart · 1 September 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Highfield Manor Fixby

We recently reserved a house at Highfield Manor Fixby under the part exchange scheme Jane has been extremely professional and explained the process fully to us She always goes over and above to answer any questions or concerns you may have regarding the purchase of your new house Jane is extremely knowledgable about the whole process and the houses she is selling When it came to choosing extras she guided us through the list and provided us with some good ideas and didn’t pressurise us at all . We are now awaiting completion and we would like to thank Jane for all her help support and most importantly patience as moving home is a massive step for us

Heather · 31 August 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Such a fantastic experience reserving…

Such a fantastic experience reserving our home with Jane at Highfield Manor, Fixby. From start to present Jane has been amazing and we cannot thank her enough for making the process as stress free as possible. Highly recommend.

Melissa · 30 August 2021 · Harron Homes Rossington

★★★★★ 5/5

Trustpilot

Excellent service and consistent…

Excellent service and consistent communication from Jane at Highfield Manor, Fixby. She's made the entire reservation and options process easy and has been a pleasure to deal with from our first phone call about a completely different house style to the regular emails and phone calls about our new home, Plot 20. A real credit to the company.

James · 30 August 2021 · Harron Homes Rossington