Harron Homes estate agents in Carlton, Doncaster and Rossington

★★★★★ 5/5

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Made to feel supported throughout by Sharon

From the moment we stepped into the development office Sharon was very helpful and friendly, helping us decide if this was the house for us… it was. We managed with the help of Sharon to get in on the day we wanted, albeit a little late down to the solicitors. There were a few issues when we moved in that the assistant site manager sorted after some time, with support from Sharon again most things were done. We are still waiting for a couple of snags. As we part exchanged we had a clean and tidy deposit which we struggled to get back for a while but once again Sharon helped us get this secured back. All I can say is that our experience was all down to Sharon being there 100% for us! This would be a totally different review if it weren’t for her. Thank you. The house is as we expected, A few snags but nothing too big. Not had any dealings with the after care team yet but with Sharon by our side we have no worries.

Oliver · 23 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Harron Homes left without completing roads!

Harron Homes have abandoned Ravenswoodfold in Castleford. Our house, plot 24 was completed in October 2017. We still have no finished roads with raised manholes and huge potholes. The council will not adopt the roads until Harron Homes complete the drains and roads.over 3 years since the last house was completed and still no roads. They ignore all emails!

Rebecca · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Still issues after 4.5 years

Moved into our home which is on Ravenswood Fold site 4.5 years ago and still having issues with Harron Homes!They are quick to take your money but after that they disappear.The after sales is shocking, never call back when they promise, don't reply to emails and quick to pass the blame to someone who has recently left the business.You never get a straight answer to any questions/concerns that you raise.Our development still hasn't got suitable roads after 4.5 years and they will not take ownership of the problems that we have with drainage.We have raised manholes on all our roads which are dangerous, causing damage to cars and even a child has been injured due to the state of the roads.Best advise I can give to anyone who is looking at purchasing a new home with Harron Homes is DONT and give your money to another developer!

Sarah · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Unfinished Development

4.5 years after moving in we still don’t have functioning drains. We had to have the drains dug up in 2017 just after moving in as the drains for the property wasn’t connected properly. A month with minimal access to our drive and front door and still no better. 4 years on still getting the same issues of the drains backing up, a survey was done at the beginning of 2021 that showed when the repairs were carried out on the drains under our property a connection hasn’t been fitted properly which is causing the current issues. I was promised by Karen the customer service manager at the time that all works would be paid for and completed ASAP to rectify the problems. We are now in July and have had no contact from Harron Homes. I called 2 weeks ago and spoke to customer service who was supposed to get someone to call me, I’m still waiting! I have also at my own costs had to rectify the damp proof course to the rear of the property as they had built the ground level over the dpc. I informed Harron Homes of this issue at the time and again was fobbed off. £600 later a proper builder with 25 years experience as a building inspector confirmed the error on Harrons part and rectified the issue for us. Lastly the roads, nearly 5 years people have been moved in on this estate and we have to surfaces into any of the roads, pot holes everywhere, uneven pavements and raised man hole covers. This has caused damage to many cars and also injury to a young child who tripped and broke his arm whilst playing out! Reading the replies to other reviews stating customer care are dealing with your issue and a liaising with you is a load of rubbish. Every resident is fed up of being fobbed off and still living on a building site not to mention dysfunctional drains.Do the right thing Harron and produce the finished goods to what the residents paid for.Please if you take this review with any seriousness Harron Homes then have someone call me back to discuss my situation. I will update this review accordingly.If you are thinking of purchasing from these guys before buying read the negative reviews, they are truthful. Harron reply to these reviews stating they have no record of that person on their database, this is more lies!Plot 42 Ravenswood Fold, Castleford.

Nicky · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Shocking left the roads & estate…

Shocking left the roads & estate unfinished. And will not take ownership of the issue.

ALEXANDER · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Roads not completed after four years!!

4 years and still not completed the roads on the estate. Holes appearing in the road that are 2ft deep and only covered by a cone!! Ignored local government and councils instructions to complete work.

Richard · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Read before you reserve your Harron home!

We have had enough of this cowboy builder! Harron are refusing to fix the entire road our “luxury” homes are built on. Numerous pot holes and disgusting workmanship just left, both looking awful but also dangerous and causing damage to our cars. Harron have forgotten about Ravenswood Fold and moved onto build more houses! I’m sure this will continue to happen and Harron need to be stopped! This is not fair, we are sold the “Dream” and once you are moved in and they have your money they don’t care about you. They will ignore your emails and forget to return your calls! Just come for a drive to Ravenswood Fold in Castleford for a look yourself before you buy and you will understand our frustration!

Georgina · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Poor experience from the start!

We have lived here almost 5 years and still don't have a finished road, it's actually quite embarrassing. We experienced numerous problems with our property since moving in and everytime we chased these up with customer services, the person dealing with it had left and we had to start again from scratch. No information was held centrally and no records kept.

Danielle · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Amazing at being cowboys

I have to to say how amazing Harron homes are..... at being horrifically bad at not only building homes but laying roads too. We've been at the Castleford site now for 3 years and not only are the roads unfinished, scattered with pot hole & raised drains, the drains under the roads are collapsing too. Customer services are also great..... at deleting comments, reviews & pleas for help!

Laura · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Do not buy from these cow boy builders.

Do not buy from these cow boy builders.We had to wait over 4 years for all snagging to be completed. They still haven’t laid our roads resulting car damages and children getting hurt while playing out. Before you even consider looking at buying from harron homes take a drive to ravenswood fold estate in Castleford, you will soon change your mind.

Marie · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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0 stars 😡😡

If I could I would give Harron homes 0 stars. Nearly five years ago, we bought a 4 bedroom detached house in Ravenswood Fold and to say the least it has not been nothing but disappointing.Harron Homes is something I would not recommend to anyone. After nearly five years of this estate being built, the roads still have not been complete and every time someone calls their customer service all they do is give us a vague response of when the road will be finished. It’s a danger to everyone who drives their car on the road and it’s a horror for everyone affected. The road is filled with very dangerous manholes.

Consumer · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Would never buy from Harron homes ever again

I bought my newly built 4 bed detached house almost 5 years ago in Ravenswood Fold, Castleford. Harron homes customer service is so poor, till now they have not come back to finish the roads. The roads are not surfaced, very dangerous with many man holes. Every time we try to contact Harron homes, they never respond clearly or give an exact timeframe of when they will be completing the site. Very awful and not acceptable to not finish the roads. I would not recommend this company to anyone.

Safiya · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Almost 5 years on….

This is probably the first review I have ever given, and for good reason!Firstly, I absolutely love my house, but the finish quality is far below what you would expect from a house builder that describes themselves ’luxury’. It takes months to get any response from the customer relations and even longer to get any action on snags, even dangerous ones! You often have to resort to fixing them yourself if you want it doing within a decent time frame or to a good standard!But the final straw that has broke my back and led me to leave this review is the fact that even almost 5 years on the roads are unfinished and have been left in a dangerous state! I have to navigate 2 raised man holes and a huge pot hole over my drive which usually, despite my best effort leads to me damaging the underside of my car!Luxury….. you are having a laugh!! Wait out for their response saying that they can’t find my details to verify this review…. Cowboy trick!

Matthew · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Stay clear of Harron Homes

We moved into a 4 bedroom semi-detached on the Harron Home site, Ravenswood Fold in Castleford 4 years ago.From us signing on the dotted line to today Harron Homes continue to give us their awful customer service. We had 11 changes to our completion dates, a snag list that we had to complete most items ourselves, despite years of communication with them to try and get it sorted. 4 years on and the roads are still not finished with dangerous raised man-hole covers with no sign of them even being interested to get this resolved. Harron homes are happy to take your money and then do as little as possible to deliver.

Simon · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Just another angry customer

Think twice before buying a home from this bunch of cowboys....!!!!!!!! "Come back and finish our road" before building other homes that you may not fully complete !!! 🤬🤬🤬

Anthony · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Having made contact with Harron Homes…

Having made contact with Harron Homes last year. They're still no closer to sorting the roads on our estate 4 yrs on! The after care from customer services is appalling! And literally non existent. The whole estate are trying to resolve problems and just get ignored. This level of after care is bordering on criminal.Ravenswood Fold

Lordie · 22 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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We wish we had never bought off Harron

Harron Homes have left our estate (known as Ravenswood Fold) in glasshoughton (Craig Hopson avenue) with terrible roads that are completly uneven, full of deep dangerous pot holes and have yet to tarmac and complete the roads despite development being finished for 2 years. The drainage system is appalling with our garden at one point being full of human waste as there is not enough fall on the drains. They have placed a temporary wall in our back garden that is starting to fall over and have yet to return to properly fix it. It will kill someone if it falls and someone is underneath it. Come to any house on Craig Hopson Avenue / Amber Wood Avenue and knock on any door and ask for an honest opinion on Harron Homes and you'll have absolute honest feedback on their standard of work.Don't just take in their sales talk and brochure pictures. Come and have a look at what you will really get. You'll be surprised at how different the pictures in the brochure look to the actual thing.

Sean · 22 July 2021 · Harron Homes Rossington

★★★★★ 5/5

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3 weeks living in my new Windsor Home at Far Grange Meadows

My new home is fabulous! Harron’s interesting home designs and location of the site first drew me here. After moving in, the quality of the finish, fixtures & fittings are all excellent, and I do have a bit of an eye for detail. Harron’s Kitchen, Bathroom, Decorating & Flooring contractors have all done very high quality jobs. I ordered a significant amount of extras and everything was installed exactly to plan. As with all new builds, some snags have been observed, and have either been rectified already, or appointments fixed for the remaining work. A special thanks and acknowledgement to Neil in Site Management, his follow ups & care since I moved in has been exemplary. My entire customer experience with Harron has been excellent, from Reservation and through the Part Exchange process, then working with Harron’s recommend Solicitors & Financial Advisor, the updates from the Site’s Sales Team and from HQ. A big thanks to Sandra who looked after me initially, and then especially to Claire & Sharron when we were approaching completion. One very happy customer and new resident at Far Grange Meadows.

Richard · 21 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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I give the one star for the design of…

I give the one star for the design of the property but no more as the standard throughout is shocking ! We are still awaiting response to our complaints over the last 12 months and the formal complaint which we put into head office almost a month ago a complete lack of after care and customer service!We still welcome a meeting with the contracts manager and still await Harron Homes response/resolution to my formal complaint????I still await snags to be complete, I still await building reg contraventions to be rectified.I still await my shower being fixed so it no longer scalds my children!I still await my fire door contravention to regs to be rectified!I still await my staircase being fixed, so I can rest in my own home without the fear of my children falling through!I still await my front and back doors being fitted correctly so you can actually lock and unlock the door without exerting unreasonable pressure!I still await new living room glazed doors due to poor workmanship, poorly stored, porrly fitted - doors do not shut as bowed and scratched throughout!I still await my fascia and soffits to be rectified!I still await the vast list of poor workmanship and damaged materials to be rectified!The above is a small selection of examples absolute disgrace !Surely a company the apparent size of Harron Homes must have at least 1no. individual whom wants to rectify their customers snags! Quite frankly a disgrace of a company interested in one thing and one thing only and that certainly isn't building luxury standard homes!

Ry · 14 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Being constantly ignored

As per my previous post below, (Gallagher) where harron homes state that they have past this information on (pallet of flags), I am still awaiting feedback. Are Harron homes going to do something about this? I have sent 3 emails regarding harron homes gluing my kickboard in, which means I am unable to access my washing machine filter to be able to clean it. I have asked how I can get to this filter without damaging my kickboard to which the reply I received stated that cleaning of filters is the home owners responsibility, not harron homes...??? Not what I asked. I asked how I could get to this without damaging my kickboard that has been glued in by harron homes! I will also await feedback on this subject as well as my pallet of flags that I have in writing authorising by a senior manager, yet I am now being refused. I would expect my pallet of flags delivered, the £400 back I spent having someone dig up my garden in readyness for the flags, or, grass putting back down.Update ** response from harron homes... Get a Stanley knife to remove the glue 👌 their customer service just gets better and better 🙄 and incase you're unsure, yes, yes that is sarcasmI would urge ALL of you to stay WELL away. They will be great with you up until you sign. Once you've signed, or once you're in your home they don't give a care in the world about you. Absolutely ruined themselves

Gallagher · 13 July 2021 · Harron Homes Rossington

★★★★★ 4/5

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The Grange - Shireoaks

We moved into our new home in Shireoaks back in February. Unfortunately for all of us, Harron Homes included the world was in a very difficult place which of course made the process of purchasing a new house, a new build at that more complicated! Jo - Sales Advisor and Steve - Site Manager did everything they could and were allowed to do at the time , to help us through it. We weren’t able to go into our new house after first fix due to Covid rules and didn’t see it, our choices and extras until demo day, 4 days until we were due to move in.There were a few mistakes and snags to be rectified but the team got onto them straightaway. Some were done before moving in, others have been done since when Covid rules have allowed workmen to come in, others we are still waiting for as materials are delayed which is out of their hands! There seems to be many negative comments on here from others on the estate, we appreciate everyone has different experiences and opinions but in our view, this is the third new house we have purchased and Harron Homes have certainly been the best, in sales keeping us informed all the way, in the building stages and the standard of fixtures and fittings in the finished house! Not only that they are working under considerably pressure due to Covid rules and regulations and a Site Manager who has be extremely ill!!! THANK YOU Jo, Steve, Todd and all the team at Shireoaks you are doing a good job, we love our new house and the village it’s in 💞

Paula · 11 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Waste of time - less than impressed

We called the showhome at Thoresby Vale, Edwinstowe and spoke to a lady who booked us a Saturdat appointment to view the show homes.We explained we were looking for a 4 bedroom detached house as we have two young children.Upon arrival at the marketing suite we were greeted by a lady who told us children were not allowed in to the show homes due to Covid and told us we had to go in, one adult at a time in order to view the show homes.Now I understand Covid can have an impact on certain procedures but children not being allowed in a show home?! Children aren't even legally required to wear a face mask due to the low risk yet they aren't allowed in a show home?!Now we wouldn't have minded as much if we had been told this at the time of booking our appointment, especially after explaining we had 2 children and the fact we booked it for a Saturday (not a school day). But no, we drove all the way to the show home to be told no children allowed. A complete waste of our time and fuel.If they can't even explain something as small as this, I can't imagine what they else they might forget to mention if actually purchasing a property.

Gemma · 10 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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I would leave 0 stars if I could

I would leave 0 stars if I could. We have been miss sold upgrades to the house by the sales woman. We was promised everything and a perfect house but it’s been a nightmare and we are selling after 5months in the house. The standards are poor we have had a fall downstairs as banister come away from wall it’s been repaired and is falling again but nobody on site or harron actually care or reply. We have garden sinking which has been relaid and sunk again so we have over a 6 inch gap under our fence again. We have mirrors we upgraded not fitted right and slopping. 3 kitchen fitters in since we moved in and still no one can get the tumble and washer to fit. We have been told all kitchen,dinning room floor (concrete base) needs ripping up and relating as it’s slopping. Fire doors not fitted properly to garage and not done. And also was threatened by site manager on email to go around to office to sort it out like men. It’s been a nightmare and we will never ever deal with again. I have documented all emails and lack of replies about serious issues from harron main customer service and site team. I have video and photo evidence which I’m putting together to post on YouTube showing the issues and my emails and there poor replies or non existent replies. Never buy from them. Soon as they have your money they are nice after that they don’t care. I see on here everyone gets told to contact northern customer service. They just send you back to site manager. Nobody cares but I’m going to make sure I post on all social media and YouTube so people can see the poor standards and poor treatment from harron. The grange shireoaksHad a message off harron asking for more contact details 5 days ago and still nothing. Il probably get another threat off site manager to come sort it out like men now

Carrie · 6 July 2021 · Harron Homes Rossington

★★★★★ 1/5

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Work in progress @ Oaklands Heath

Moved into Oaklands Heath a week ago. First impressions are not great.I have created a Facebook Group for the residents of the estate to join. It would be good for residents to share notes.On to the build, I have a substantial snagging list, the house looks nice, however get up close & take a look at the finish & it is poor, beading incorrectly fitted, doors buckled, fire doors rattling in the frame, heating incorrectly installed, water pressure poor & standing water within 1m of the house.Looking forward to see if Harrons team here attempt to tackle the snags.21/12/2019 - Having stated on the 19th it would be difficult at this time of year to get a hold of someone to work he would attempt to get someone; The sales team pulled a snagger off of a house due to complete across the road to look at my glaring issues. He was visibly perturbed by the finish & wanted to speak to Harron to allow him to work an extra shift on the Saturday to resolve some of the issues. Imagine my suprise when speaking to the sales team stating that Jason wouldn't authorise him to. He had the man he believed would be difficult to get ahold of but decided not to allow him to work on our home. Review reduced to 1*02/01/2020 - Made some progress prior to Christmas; managed to get a snagger in on Xmas eve to rid us of some of the most obvious snags. Have a meeting tomorrow to review everything else left on my list. Review lifted to 2*18/01/2020 - Trust is being restored. Snag list is getting shorter & the communication from the team onsite has improved dramatically. I think the lesson of the last month is never move homes in December.03/07/2021 - Having given them leeway during the covid pandemic, it is beyond a joke. Drainage issues in the rear garden, half the doors in the house need rehanging as they don't close, leaks around 4 windows causing damage and not a peep or response from Harron to phone calles (Say they will ring back but never do), 17 emails to everyone in Customer service & on the board of directors for HH Yorkshire and the group have received not a response.I will continue to update this review both up & down as the weeks progress.

Gavin · 3 July 2021 · Harron Homes Rossington