Harron Homes estate agents in Carlton, Doncaster and Rossington

★★★★★ 5/5

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Excellent Customer Service

I am in the process of buying my new home at Heritage Green. I cannot fault the service i have received so far from Penny, Janette, and Matt. I have received regular updates by phone and email on the process of my house build. My son even commented on how good your customer service is as he is buying on another site and has received nothing in comparison

Alison · 15 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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Great sales person

Jane at Harron homes at Highfield manor, Huddersfield, as been great. She has been very helpful throughout the whole process. She gave great advice.

Terrence · 14 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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Ellie is super helpful!

Ellie at the Hockley Croft development has been fantastic! Really helpful, knowledgeable, friendly and nothing has been too much. Unfortunately, there aren’t any plots available of the house we want, so are reserving on the Bishop Glade development. Despite this, Ellie continues to be super helpful! A credit to Harron Homes and we look forward to dealing with Rebecca!

Will · 13 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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I am in the process of buying a Harron…

I am in the process of buying a Harron Home at Highfield Manor and the service I have received has been great from the start the reservation process and Part Exchange was so easy I particularly liked been able to view the house in its skeleton state and I can’t wait to move in. Nothing is too much trouble for Jane & Matt they are a credit to the company DW

David · 13 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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I 4 months ago moved into to my Harron…

I 4 months ago moved into to my Harron Home on Highfield Manor and my experience has been exceptional from the service I received from Jane in sales and the quality of build I would recommend Harron Homes to any of my friends and family MJ

MJ · 13 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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Oaklands Heath.

Oaklands Heath.Jackie and Sheridan have been brilliant through the whole process.They have been extremely professional and helpful with every step and any queries we have had.

M · 12 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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Helpful staff

About two weeks ago I called in to ask if you could go in show home to look round as you were a builder and like the design of the Warkworth, the sales ex could have said no as I was abit cheeky as I told her I wasn't interested in buying.She said it wasn't a problem at all.Fiona was friendly and helpful.Thank you again for letting me in.

Neil · 11 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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Extremely helpful sales and build team.

Jacquie at Oakland’s Heath has been extremely helpful as has Anthony the site manager. Looking forward to moving into our home. Nothing has been too much or too little.

Aman · 11 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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I have been to view the show houses at…

I have been to view the show houses at Oaklands Heath-Harran Homes and they are beautiful! Jacquie has been such an amazing help! Thankyou!

Gabby · 11 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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Brierley Heath

Brierley Heath - Stanton HillOutstanding service and excellent build quality, Sales rep Julie was amazing from start to finish.

Richard · 10 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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Oaklands Heath / Highfield Manor

I am in the process of purchasing a property at Oaklands Heath. Jacqui & Sheridan (Oaklands) and Jane (Fixby) have been absolutely amazing. They are helpful and accommodating no matter how many times I call in to view the showhomes at both sites or ask questions. My past 2 house moves have been with Persimmon, but I have to say the service received from Harron has been exceptional in comparison. Thank you and we look forward to our house being built and moving in day!

Helen · 7 December 2021 · Harron Homes Rossington

★★★★★ 1/5

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Worlds most expensive cowboy builders

So after being in our new home on their Rossendale Gardens development for six months I think I’ve fair judgement to explain what a complete pile of rubbish Harron really are, cowboy behaviour springs to mind. Having previously bought from another well known builder with virtually zero problems this highlighted how poor they are. To start with the sales team of which it was a different face every other week are great at trying to get their sales and commission figures up but helping you with things regarding your new home not so. Now with 20 years experience in the construction Industry myself I’ve a pretty keen eye for how things should look/ be finished. So after pointing a few snags out on the only walk around we had of the house prior to completion the site manager actually sorted non of them out. So after getting the keys to our new home I spent about an hour to produce a snag sheet as we were going on holiday the following day and I managed to fill four A4 sheets of paper. Now to see three signatures on a card who have apparently snagged your new home is beyond poor. The laughable response I got from the sales team was “they do stand a metre away”. The main issues seem to be how straight and square the walls are to which a quote from their site manager was “we have tolerances” I now notice these tolerances each time I walk through my hallway to see the lines in my flooring taper in. This has become more apparent when I’ve recently fitted my own cupboards in the utility and discovered the wall only runs out 30mm between the worktop and floor. Another trade that did a shocking job of the finish were the decorators which I can safely say my 3 year old could have done a better job and got less paint on the carpet. They have recently been back for 2 days working through their snagging list and must have left the filler in the van like the first time around. I could go on as my list really is virtually endless as I find shoddy workmanship and poor quality fittings breaking each week. To go with the shocking build quality they’ve got an equally bad customer service team at the north midlands branch. If your looking for somebody to not return your calls and reply to your emails this is the branch to go to. So it’s safe to say I’ll never buy a home from this bunch and would advise anybody that asks me about the experience to avoid them at all costs.

Mark · 5 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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Recently purchased a new build property…

Recently purchased a new build property through the part ex scheme in Thoresby vale. We were really impressed with how well the site was run and how tidy it is and weren’t surprised to hear they’d won awards this year which impressive considering the climate. We dealt with a wonderful sales executive called Michelle who’s made each visit enjoyable, special and hassle free. She comes across as someone who really cares and is passionate about her job. Special mention to Mary too for helping us choose a beautiful kitchen and quality tiles, and for listening to any concerns we had and putting them to rest effortlessly. A great team who ensured any hiccups were few and far between. We’re really looking forward to making the Alderton our home in the Spring.

Jamie · 5 December 2021 · Harron Homes Rossington

★★★★★ 1/5

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3 years on

We got off to a really bad start with Harron Homes and I have to give them 10/10 for consistency. Awful Awful houses built by cowboy contractors and a management which doesn’t care.We already have damp and we have complained how cold some rooms are but that don’t respond, obviously we are out of the 2 year warranty but many issues were reported under warranty but they seem to have a specially trained team who delay things that long and fob you off until your warranty expires. We are now being threatened by a management company for the upkeep of a unfinished site which I was under the impression we were to pay for the maintenance off not the cost of finishing it and it appears Harron have a finger in that pie too.I realise there response will be I don’t exist and they have no record of the property but unfortunately it does and I can honestly say it has been the worst 3 years of my life so don’t let it happen to you.

Mr · 5 December 2021 · Harron Homes Rossington

★★★★★ 1/5

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TERRIBLE COMPANY

Unfortunately harron homes have not proved to be a very nice company in any way shape or form. When starting a new build development they do not consider residents or keep to agreed CEMP rules set out by the official bodies. We are living in a terrible state on Westminster Estate whilst they build the wynthorpe chase homes. We as residents have been patient and understanding and followed the correct channels to enable this build to progress with the least impact to residents over the next 3 years, but quite simply this company have absolutely no regard for anyone. We are less than a year through this build on our our little estate and the state of our roads, heavy goods vehicles, noise, vibration, endless lorries, diggers etc mounting kerbs. No safety regarded for our residents and young children the lorries do as the wish coming onto site uncovered, dropping parts of their loads onto the roads our estate is now like a slurry. There is constantly no banksmen the huge lorries reversing mounting kerbs coming in and out of the development. Excuse after excuse given, quite frankly this company unfortunately just do not give a damn about anyone and have a total disregard to rules set out for them. And it will apparently take council bodies a year to get this to a point the can charge them with breaking the rules set out. It's a joke really but I would never buy a house from this company if this is how they are building, I can only imagine the aftercare if you were to purchase a house from them.

Lisa · 4 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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Absaluty great sales lady really nice…

Absaluty great sales lady penny rands really nice helpfull thankyou very much definitely would recommend 😊x

Natalie · 3 December 2021 · Harron Homes Rossington

★★★★★ 1/5

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Do not buy a home from Harron Homes!

Do not buy a Harron Home!!! Nearly 6 month in our 'new dream home', at Forest Reach, so many issues which began as soon as we had paid the deposit and increased as we paid money for extras and therefore became more financially unable to pull out. Issues remain within and around the outside of our home. Alarming when you meet with contracts manager and he admits (after we move in) that he had shared concerns that the house was not ready to move into! Customer Services is the point of call but hopeless. Staff retention and people leaving is a big issue. We have come to find this is far from an issolated experience, it is shared by many if not most on this development and others. Even the council and land management company will not take on their part of the development due to the current appalling standards. Every work man who has come, so far, has such negative opinions of the build, workmanship and builder, whether they are screeding and replacing damaged flooring, broken windows, damaged cupboards, blocked drains or rubbing down and painting the whole house, etc. Had previous new builds and had snagging lists but nothing at all like this! Harron Homes are NOT worth the money and stress from ongoing unresolved issues affecting your daily life. They give you a glossy brochures and false expectations and do not meet the commitments, promises, quality and customer service set out in their Customer Charter.They are also in breach the Consumer Code, they have provided far from an outstanding service, they have instead provided us with poor quality, poor customer service and lack professionalism, care or efficiency.

Melanie · 3 December 2021 · Harron Homes Rossington

★★★★★ 5/5

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First time buyer at Thoresby Vale

I am a first time buyer and Michelle at Harron Homes, Thoresby Vale has been amazing. She is very friendly, helpful, professional and excellent in her work. She has been supportive at every step and helped to make this a very exciting time for me. Thank you so much Michelle.

Jess · 30 November 2021 · Harron Homes Rossington

★★★★★ 1/5

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Customer service is horrendous

As a company they build lovely houses but their customer service is horrendous. They constantly string you along with unrealistic build completion dates to keep you interested. Often refusing to give you an honest expectation, only to delay you further a few days later. Don't bother emailing their head office customer services email either, 5 weeks later and still no response...If you want a stress free experience, or to purchase a house with reliable completion date then give Harron Homes a wide berth!

Ian · 29 November 2021 · Harron Homes Rossington

★★★★★ 5/5

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Carol at Shipley Lakeside is a breath…

Carol at Shipley Lakeside is a breath of fresh air, always pleasant and professional and so helpful, she has time to listen to any questions you ask. Looking forward to continuing the rest of our journey with Carol's help.

Lorraine · 28 November 2021 · Harron Homes Rossington

★★★★★ 1/5

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Avoid company!!!

Forest Reach - MansfieldCustomer service shocking...7 months since moved in and still awaiting the majority of snags to be resolved after now over a dozen emails and false promises. Bricks can literally be pushed out with one finger due to being stacked on top of fake plastic bricking - amazes me how these builds pass an inspection...All managers do not take ownership of any complaints or faults, and directors unaware as they make it impossible to contact. If you want a house that is falling to bits straight away and nothing being resolved, then Harron Homes is for you! I would highly recommend to avoid at all costs and pay alot less money and go with an average builder like Persimmon and deal with the issues at half the cost.We have lived here over a year now and still awaiting things to be done, including bricks hanging out that I would class as dangerous!Company is useless, I would highly recommend anyone thinking of buying from Harron Homes to think again!

Johnathan · 22 November 2021 · Harron Homes Rossington

★★★★★ 1/5

Trustpilot

X-Ray vision needed to check for all the hidden mistakes!!

I have been having a very very bad experience with Harron Homes. They installed a Faulty shower cubical which started cracking in the middle a few years after we moved in. Not only was the bottom of my shower cubicle covered in wood shavings plastics and rumbles, they did not install supporting structures which caused it fall apart. They have taken responsibility and decided not to act because my issues started 2 years after even though it was their contractor who failed to do their job. I am left with a broken shower cubicle with Harron Homes not wanting to have anything to do to help. Even with pictures and proof of the failed installation they are not willing to accept that their contractor is doing a bad job installing shower cubicles. Good luck with your new home, make sure you have x-ray vision to check your shower cubicles before your 2 year in the house ends. Would not recommend working with this company.

Ben · 21 November 2021 · Harron Homes Rossington

★★★★★ 5/5

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Excellent Customer Service at Brierley Heath

We have just reserved our house today at the Brierley Heath Development.Julie the senior sales executive is a credit to your company. We have had numerous meetings with her and her customer service skills and attention to detail is exceptional.She provided a bespoke meeting for us every time and she always had time to chat with us and email throughout the whole process.Thanks Julie, we are looking forward to to the next few months and being able to move into our beautiful home!

Mark · 21 November 2021 · Harron Homes Rossington

★★★★★ 5/5

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Penny Rand the sales Executive at…

Penny Rand the sales Executive at Wynthorpechase at Harrohomes was really helpful, and carefully explained each stage when we were reserving our property.

Mr · 20 November 2021 · Harron Homes Rossington