Trusted Agent profile
★★★★★
1,454 reviews across 3 offices and 2 platforms
Harron Homes has three offices, in Carlton, Doncaster and Rossington. Together they have 1,454 reviews on two platforms, rated 3.9 out of 5 overall.
Harron Homes's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotAnn at Crich, Forrester’s View
Ann, at Forrester's View in Crich, was a very helpful, genuine and friendly lady to work with when looking for a new home.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotChristy
We saw Christy who was very accommodating to us. She was very knowledgeable regarding the site. She gave us alot of information we had never thought about. She showed us around the show homes and told us all about the houses eg what is included. Overall we were very pleased with her.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
4/5
TrustpilotWonderful Experience
This has been quite an experience and an enjoyable journey with the Hawthorns Carlton team. The service has been very professional from the sales ladies Sandra and Caroline. Although the house was suppose to finish September but we ended up getting it in November the sales time kept us well informed.To the site team Zac and Simon thank you so much for the support. You do attend to each and every issue on time please keep up the good professionalism.
Hi Kudzie, thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotWithout doubt the worst housing…
Without doubt the worst housing developer you could buy from in the Yorkshire region we have been left with a house built outside the maximum building tolerance Harron homes have been ordered to repair the house at what ever the cost is to them and are still refusing to make a start on the repairs . AVOID THIS COMPANY
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer care team will be in touch with you to find a suitable resolution. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
5/5
TrustpilotCurrently starting our dream move to…
Currently starting our dream move to Harron Homes.Currently dealing with Matt at Heritage Green who has so far been fab….customer service been great so far.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotBeautiful house the worst buying…
Beautiful house the worst buying experience and customer service I have ever experienced. Pre sales, head of sales and directors lack care, interest and empathy. What should have been one of mine and my husbands best life experience - buying our first home together was the most stressful, upsetting and frustrating time. I believe Harron home owners mantra is ‘put them up, put them in then put them right’ I think that says everything anyone looking to buy a harron homes needs to know!
Hi Zoe and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer care team and we are aware they’ve been in contact with you to find a suitable resolution. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
4/5
TrustpilotI have had a mostly positive experience…
I have had a mostly positive experience with Harron Homes as we recently just bought a house a few months ago. The sales team were nothing but supportive in particular Ann at the Thorpe Meadows site in Chesterfield. She is very friendly and approachable and kept us up to date with sales progress and helped us through some hurdles we had during the process of purchasing. The support made it feel very personal which was lovely. Also would like to mention Chris the assistant site manager who is also very friendly and approachable. We have had some queries/issues since moving in addressed relatively promptly. The houses are beautiful and felt at home straight away. I recommend Harron Homes to anyone looking to purchase a new build.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotHawthornes Windsor
Moved into our new Harron Windsor at Hawthornes today. I wanted to mention Kelly, nothing short of amazing! She really does go above and beyond for you. She was our original Contact and although Caroline and Sandra have been wonderful it’s been so nice to have Kelly throughout the process. Site manager Zac, Simon and their team have been excellent. I can highly recommend the part exchange process, such a stress free experience, reserved In September and completed in December. Thankyou!
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotCustomer service extremely poor
Customer service extremely poor. Snagging issues still not completed 4 years later. Everything a Customer Service Manager seems to be onboard to resolve issues they leave and end up back to square one. Ince they have your money they just constantly fob you of. Shocking.
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer care team is liaising with you at present to find a suitable resolution.
5/5
TrustpilotWe visited The Heritage Green…
We visited The Heritage Green development in Chesterfield and received excellent customer care. Matt was knowledgeable, welcoming and helpful. Our questions were answered thoughtfully. Thank you for your time and professionalism.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotHighfield Manor
We are really happy with our new home and all the help and support Jane has given us. We had a very complex purchase which which was problematic but Jane was always there to offer solutions and push things along, every query we had she dealt with quickly, and nothing seems to be too much trouble, Jane has made the process very easy. Matt managed to get the house ready before Christmas which we really weren’t expecting and the finish is fab. We are over the moon with everything.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotPositive experience & highly recommended
We completed our purchase with Harron just before Christmas on the Bishops Glade development in Ripon. We’ve had a very positive experience throughout the reservation, build, purchase, hand-over and moving in process. We adore our new Dunstanburgh, we love the lay out and build quality. Like all new builds there are some snagging issues but they are being worked through by Rebecca, Fiona and the team. Bigger snags were dealt with very quickly before Christmas, with no quibble from Harron.The builders on-site are very helpful and friendly. Site manager Ian and deputy site manager Clive have been on hand to help answer any questions we may have.We really feel that Rebecca deserves a special mention as she had been readily available throughout the process of buying, completion and after-sales. It has been very reassuring having one point of contact with someone so experienced and passionate. Rebecca has given us good advice throughout - she’s an asset to the company! We would recommend the bishops glade development, it’s very quiet and the team has been fantastic! Thank you.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotI have called into the sales office at…
I have called into the sales office at Bishopsglade, Ripon several times recently with small issues relating to plot 1. Each time I have dealt with Fiona and Rebecca, who both have a great and helpful manner and have solved my small issues promptly. Thank you Phil Witcomb 38 Doublegates Ave.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotHeritage Green
I am in the process of purchasing a new home at Heritage Green in Chesterfield.Janett and Matt are very professional and keep in contact with me on a regular basis.They are keen to reassure me that everything is going smoothly with the house and have even sent photographs of the build stages.My purchase is a relocation and they have been really helpful with sharing their knowledge of the local area and the amenities on offer.I would definitely recommend Janett and Matt to assist in purchasing a property at Heritage Green as their customer services levels are excellent.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotShipley Lakeside
Today is my first full day in my gorgeous new home on the Shipley Lakeside development. From the moment I saw the location of the site I wanted to live here and I’m so delighted with EVERYTHING. You hear and read so many complaints about new houses and builders but my experience has been so enjoyable and the Harron Homes team could not have been any better. From my initial phone call and meeting with Nathan to my hand over yesterday with Carol and Amanda and my visit today from Ian and Ki. A truly first class service and a first class home. What a brilliant team and superb place to live.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotI would like to thank Jane jubb for all…
I would like to thank Jane jubb for all her help . Introducing our community to WhatsApp . Always there when we needed advice . Also matt has been fantastic checking we're happy with the house and to let him know if anything is wrong or snagging issues
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotMoved into Shipley Lakeside today
Moved into Shipley Lakeside today, House is beautiful all the team Nathan,Carol,Amanda,Ian,Kai have been amazing from reservation to completion. They all really care and have made the process so enjoyable. The site & location is wonderful thankyou Harron HomesShaun & Kay Barber
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotWould use again without hesitation
We have just moved into our new Harron home which was pushed through for Christmas. Expecting to walk into a house with snags galor, we were pleasantly surprised! Yes there are issues that need resolving for which the site are very accommodating. The sales team have been exemplary.... We are very happy customers.
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
Trustpilotamazing
i would like to thank matt and jane jubb who have been amaizing from start to finish. she even helped to make a post about our missing cat when we moved in. jane want the extra mile by emailing eveyone on the estate
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotHighfield Manor, Huddersfield
Just purchased a house at Highfield Manor, Fixby. Moved into the house 3 weeks ago and really impressed with our forever home !!Jane has been superb from start to finish talking us through the process and there for morale support through the nerve wracking times. Matt and the team are so helpful and friendly they cant do enough for you - would highly recommend !! Merry Xmas
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotThe Site manager said you get what you pay for
We purchased a house from Harron home’s in 2020 and it is by far the worst thing I have done. Do not ruin your 2022 by buying anything from this company unless you want to spend two years of your life trying to resolve snagging and major structural issues with your new build house. I have DPC underground, internal and external walls that are 40mm out of level and windows that do not close properly, draft under floor boards, loose bricks, extractor fan full of cavity insulation and many more. Currently I am been told that my windows can’t be fixed due to payment dispute Harron home’s have with the window company. Im not sure why this has anything to do with me. We still have none of the work resolved fully and some has been made worse. My family will be spending another Christmas with windows that have cardboard lodged into them to stop the freezing cold draft getting into the bedrooms and living room. Merry Christmas 🎄
Hi Dan and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer care team and we are aware they are in contact with you at present to find a suitable resolution.
5/5
TrustpilotMoved into our beautiful home on the…
Moved into our beautiful home on the grange in shireoaks and have been blown away by the customer service from the sales team and the construction team on site. These guys really do know how to create a smooth transition for a new build house. Especially jo in the sales office who was magnificent throughout. Cannot recommend enough. Thanks guys plot 30 The Grange.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
5/5
TrustpilotGreat experience so far at Heritage…
Great experience so far at Heritage Green Chesterfield, plot now reserved thanks to Matt’s patience and guidance.Other sites have been very welcoming when looking the show homes too.
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
1/5
TrustpilotI move in November 2019 and they didn’t…
I move in November 2019 and they didn’t lay my grass until June 2020 so 7 months where I was unable to use my garden . When it was laid they didn’t prepare the ground it’s uneven patchy and the drainage is none existent. The site people said they would have someone come and sort it which never happened then said I had to take it up with head office . This has now resulted in them using the excuse that I didn’t report it to them straight away as the reason they won’t fix the issue . The site manager had already told them it was terrible and not my fault yet the customer service staff are saying it’s a maintenance issue blaming me for not maintaining it . The snagging list was endless from broken gas pipes to the wrong pipes fitted to the boiler. I accept all houses will have a few issues but it’s how those issues are dealt with . Insinuating I had caused the state of my garden when it’s poor workmanship is out of order . I wouldn’t recommend buying a house from this company the aftercare is terrible
Hi Joanne and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our North Midlands customer services team who advised they have previously been in contact with you regarding your reported issue. If you have any further queries we would urge you to contact northmidlandscustomerservices@harronhomes.co.uk.
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Carlton has the most, with 1,392 reviews rated 4.0 out of 5, followed by Doncaster with 1,364.
The three Harron Homes offices, by town:
