5/5
Rating only, no written review.
Agent replied · 21 June 2024
Thank you Adrian ~ GTH
Trusted Agent profile
★★★★★
1,855 reviews across 14 offices and 3 platforms
Greenslade Taylor Hunt has 14 offices, in Taunton (two offices), Honiton, Bridgwater, Chard, Sherborne, Langport, South Molton, Tiverton, Barnstaple, Dorchester, Burnham-On-Sea, Minehead and Williton. Together they have 1,855 reviews on three platforms, rated 4.7 out of 5 overall.
1,700
Reviews on Google
All 14 offices
1
Reviews on Yell
All 14 offices
154
Reviews on Trustpilot
Business-wide
Greenslade Taylor Hunt's 14 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you Adrian ~ GTH
5/5
very helpful staffPositiveResponsiveness, Professionalism
Thank you, it was a pleasure to help. Best wishes ~ GTH
5/5
Despite the restrictions of the pandemic we were kept informed at all times of the process and the staff did everything they could to helpPositiveResponsiveness, Professionalism
Dear Mr Morley - Thank you for taking the time to leave us a review, we really appreciate it. We were delighted to be of service and wish you all the very best for the future ~ GTH
5/5
Very happy with the Staff at GTH Chard, from arranging viewings for us and clarifying our queries, through to completion their service was excellent. Thank youPositiveProfessionalism
Dear Mr Lester - thank you so much for taking the time to write us a review. We were delighted to have been of assistance and wish you the very best for the future ~ GTH
5/5
We found gth approach what can sometimes be difficult situations when selling very practical and helpful. We think they gently encourage both the buyer and the seller to be realistic which helps the whole process tremendouslyPositiveQuality
Dear Mr Lamb - thank you for taking the time to leave us a review, we really appreciate it. It was a pleasure to be of service and we wish you the very best for the future.
5/5
With the chaos out there in the world, I am so very grateful for the professional and excellent service I received from the Chard team. You are such an amazing ,responsive team. This move means quite a lot to me and I am just lost for words to thank you.Keep up the wonderful work.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind words. It was a pleasure to be of assistance and we wish you all the very best for the future.
5/5
GTH in Chard, were extremely helpful in attaining a buyer for our property, then helped us deal with multiple issues with the house sale and a solicitor that was not very reliable or willing to progress at the speed the chain wanted. Can not speak highly enough of the whole team.PositiveResponsiveness, Quality, Professionalism
Dear Mr Salter - Thank you for your kind words. It was a pleasure to help with your house sale and we hope you will be very happy in your new home. Best wishes ~ GTH
5/5
We’ve had a superb service from Geraldine and the team. From the great photos that Fiona took combined with the brochure, to the viewings that led to a offer being made promptly. As with most house sales, there have been a couple of testing moments but the GTH team have been excellent and crucial in helping us resolve them. Their contacts in other local industries have proved vital in ensuring things were able to happen quickly as well. All in all, my wife and I are very happy with the service we’ve had and wouldn’t hesitate to recommend GTH again.PositiveResponsiveness, Quality, Professionalism
Dear Mr Watson - thank you so much for your kind words. We were delighted to have been able to assist you in your move and wish you all the very best for the future ~ GTH
5/5
Rating only, no written review.
Thank you! Best wishes, GTH
5/5
Rating only, no written review.
Thank you Jackie! Best wishes ~ GTH
1/5
Rating only, no written review.
Dear Miss Duke, Further to our initial response, we have now had the opportunity of looking into this matter more thoroughly to understand what prompted your negative review of our services. We understand that your parents were purchasing a property through our Bridgwater office and unfortunately prior to completion, their selling agents released the keys to their buyers. There was then an unforeseen delay in completion and this left them without accommodation for a period of time. Please understand that with our refusal to release the keys of our property to your parents, we were protecting the best interests of our client, as their agents should have done also. Please be assured we did everything in our power to help. Now that you have successfully moved into your new home, we hope you will all be very happy there and we wish you the very best for the future. If there is anything further you wish to discuss, please feel free to give us a call on 01278 425555. With kind regards, Greenslade Taylor Hunt
5/5
Rating only, no written review.
Thank you Nicky, that's very kind ~ GTH
5/5
Rating only, no written review.
Thank you so much ~ GTH
3/5
My experience was satisfactory.
Dear Jennifer - thank you for your rating. We are always keen to improve our service and so welcome your feedback. If there are any matters you wish to discuss, please feel free to contact Ann Cragg on 07977 900315. Kind regards ~ GTH
5/5
got back to us straight away and all in all a very prompt servicePositiveProfessionalism
Thank you Paul, we are delighted to hear you have been pleased with our service so far. Best wishes ~ GTH
5/5
A thorough and efficient service. Supportive and patient. I would recommend their services.PositiveProfessionalism
Dear Mr Rooke - thank you for taking the time to leave a review, it means a lot to us. We were delighted to have been of assistance and wish you the very best for the future.
5/5
We had a good experience with GTH, they were always very helpful and quick to respond to any of our questions. A big thank you to Ann Cragg and her team.PositiveResponsiveness, Professionalism
Dear Helen - Thank you for taking the time to leave us a review and also for your kind words. Ann and her team were delighted to be of assistance and wish you all the very best for the future ~ GTH
1/5
My experience with GTH was fine when we first started renting out our flat. But shortly after I called up and wanted to get advise on the mould that was starting to become a big problem. I was told that should keep cleaning and it’ll be fine. However I was cleaning this entire time, my boyfriend started to get health related problems with the mould which I mentioned, the response I got was ‘it’s not my problem’. I shrugged it off and kept doing the things and hoping it will ease a bit. Now that we found a new place, I gave in the notice etc. All of a sudden they are Charging me £150 for cleaning the carpets and when I called in And Amanda answered and I asked her how is that required from my end. She was very rude and unprofessional, stating that my English is bad. The level of discrimination I got is absolutely disgusting. I will never rent out with GTH. No one ever should get the way they treat people. There was no language barrier I’am British.NegativeResponsiveness, Quality, Professionalism, Value
Dear Taemigi We are extremely disappointed to read your review of our lettings department. We have now had the opportunity of looking into this and feel we must point out to you that with regard to the carpets, the professional cleaning of them was written into the ‘Special Conditions’ of your tenancy agreement. You would have read and signed this document prior to moving into the apartment and therefore understood what was required when your tenancy finished. We also hold on file photographs that were taken at the property after you vacated, clearly showing that it had not been hoovered or cleaned when you left. We apologise if you feel that the condensation contributed to your partner’s ill health, however we found no evidence of mould in the property when you vacated. I can assure you that we take all accusations of discrimination very seriously and can only apologise if you feel that we treated you unfairly. Sometimes, when there is a language barrier it makes dealing with issues, such as yours, more difficult for both parties, however it is a matter that we will look into thoroughly and offer training where it is needed. Thank you for your feedback and we wish you well in your new home. With kind regards, Greenslade Taylor Hunt
5/5
Amazing Service from GTH Bridgwater, the team went above and beyond to assist me to purchase my new property. From the moment I requested a viewing to the completion they were there to answer any questions and to guide me on the process. This is the agency to use should you want 100% confidence whilst buying or selling a home.PositiveResponsiveness, Quality, Professionalism
Dear Nicola, thank you so much for taking the time to leave us a review, it really means a lot to us. We are so glad that you have been happy with the service we provide and hope that you'll be very happy in your new home. Best wishes ~ GTH
5/5
We recently purchased our new home which was on the market with Greenslade Taylor Hunt Bridgwater. Happy to report that the service we received from Ross Walls and the team was superb throughout the entire process, from initial contact and viewing, right through to completion. Ross was polite, friendly and efficient, and was always on hand to answer the queries that we had, and keeping everything running smoothly with the transaction. We were delighted with the service we received as purchasers, and could certainly see ourselves using GTH Bridgwater when the time eventually comes to sell. Highly recommended!PositiveResponsiveness, Professionalism
Dear Luke, thank you for your kind review, Ross and the team were delighted to be of service. We wish you all the very best in your new home!
5/5
Rating only, no written review.
Thank you Rosemary! Best wishes ~ GTH
5/5
Rating only, no written review.
Thank you so much Megan. Best wishes ~ GTH
5/5
Customer first is very evident
Thank you so much Paul, we were delighted to help ~ GTH
5/5
Polite, respectful and helpful!PositiveProfessionalism
Thank you! Best wishes ~ GTH
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Greenslade Taylor Hunt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Greenslade Taylor Hunt and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.

Greenslade Taylor Hunt and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2020, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2020 to 20252025 9 Gold and 1 Silver across six branches The British Property Awards 2025 winners
2024 7 Gold and 1 Silver across five branches The British Property Awards 2024 winners
2023 5 Gold across four branches The British Property Awards 2023 winners
2022 4 Gold across three branches The British Property Awards 2022 winners
2021 2 Gold across two branches The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Taunton (9) has the most, with 399 reviews rated 4.6 out of 5, followed by Honiton with 317.
The 14 Greenslade Taylor Hunt offices, by town:
Yes. In The Trusted Agent 2026 awards, Taunton won Trusted Agent, Minehead won Trusted Agent and Honiton won Trusted Agent. At The British Property Awards 2025 its branches won 9 Gold and 1 Silver award. The group and its branches have also won 22 other industry awards since 2019.