Trusted Agent profile
★★★★★
243 reviews across 3 offices and 2 platforms
Grantley - Godalming has three offices, in Guildford and Godalming (two offices). Together they have 243 reviews on two platforms, rated 4.6 out of 5 overall.
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Grantley - Godalming's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGrantley's have recently, October 2023, sold our mothers cottage. It was a pleasure dealing with the team who were always on hand to offer assistance and follow up with the solicitors. Thanks to you all.
Thank you so much for your review. It was a pleasure to work with you and I am so pleased that we were able to achieve such a positive result for you and the family. We look forward to speaking with you in the future. Kind regards, Edward Brett-Field
5/5
GoogleCharlie from the Godalming office was amazing and nothing was too much trouble for him. From start to finish he managed to get everything sorted for us to move in, in just under two weeks. He could not have made this new journey for my family smoother. Such a kind and professional man.
What a wonderful review. We are delighted that you have had such a positive experience and we are extremely grateful that you have taken the time to write this. We look forward to working with you again and wish you the best in the meantime. Kind regards, Edward Brett-Field Branch Manager
5/5
GoogleWe have had the amazing fortune of finding our first rental in the UK through Charlie at Grantley. Charlie has been so efficient, thorough and has just made the whole experience so much easier for us through his professional approach. We are so grateful for the incredible service! I would highly recommend the company to anyone looking to find the right property!
Thank you so much for your lovely review! We are delighted that you were happy with the service and we hope that you have a wonderful time in your new home. Edward Brett-Field Branch Manager
1/5
GoogleRating only, no written review.
Dear Alexander, I am sorry to see you have had a bad experience. Perhaps you could email me at mark.blakeway@grantley.net to discuss where you feel Grantley have fallen short of your expectations. Kind regards, Mark
1/5
GoogleRating only, no written review.
Dear Wahid, we are sorry to see that you have had a bad experience. We cannot find a record of you on our system, so would appreciate any feedback that we can address and respond to? Kind regards, Mark and the Grantley team
5/5
GoogleThat was amazing Costomer service thanks for Gemma and all her team ..🙏 very helpful Highly recommended ❤️ …
Thank you for the kind words Keenan, really pleased to hear that you had a good experience. Kind regards, Mark and the Grantley team
5/5
GoogleExceptional service. Shonda Underwood consistently provided excellent, efficient and courteous service. We can’t recommend her enough.
So pleased to hear that you are happy with the service Shonda gave you, we are lucky to have her. Mark and the Grantley team
5/5
GoogleGrantley Lettings managed 2 properties during a 3 year period that I rented for me and my family. I have to say Shonda and the team we consistently responsive, professional and cared about our experience as tenants as well as the landlord. Impressive, solution focussed and definitely head and shoulders above many letting management companies.
Thank you for your kind words Adrian. We hope you and your family are happy in your new home and wish you all the best.
5/5
GoogleThis was the second house that we have rented through Grantley. We recently had to move out of our own home in very difficult circumstances and Shonda worked tirelessly to find us suitable accommodation at short notice The service is highly professional but also friendly. I would strongly recommend Grantley to any prospective landlord or tenant.
So pleased to hear that you had a good experience in difficult circumstances. We wish you all the best and I am sure Shonda and the team in Haslemere will continue to look after you.
5/5
GoogleI rented a property through Grantley in Haslemere for 2 years, and all my dealings with them as my management agency were positive. They were completely professional and efficient, plus they were always available and approachable. In particular Shonda and Sarah were always so helpful and, unlike any other agency I’ve dealt with, they were caring and eager to deal with any issue however small.. I would definitely recommend.
Thank you so much for your kind words, Jacquie. It is lovely to hear that you were well looked after by our Haslemere office. Kind regards, Mark
5/5
GoogleWe could not recommend Grantley and, specifically, Ed Brett-Field enough. Ed was instrumental in ensuring that our purchase was smooth and stress-free. He was constantly available, helped to liaise with the previous owners and the lawyers and was a reassuring presence all the way from the first showing to the day of our closing (even showing up in the evening with a bottle of champagne to celebrate together). A fantastic company.
5/5
GoogleI started renting from Grantley Lettings, Haslemere 3 Years ago, throughout the tenancy I liked the way that Shonda and her team at Haslemere dealt with things in a positive, upbeat, proactive and professional way. Nothing is a problem. I liked the Grantley lettings service so much that they now let and manage one of my properties. PS Plus......Nice people to deal with.
Thank you for you kind words Andy. Really pleased that you have enjoyed the service enough to become a client!
5/5
GoogleI cannot speak more highly of Grantley, in particular Charlie at Godalming and Gemma at Haslemere branches. This couldn’t have been further from experience I’ve had with any other estate agents. Everyone I have spoken with has been professional, helpful and have made me feel like they’ve really gone the extra mile to get me settled into my new home quickly. The little welcome parcel on move in day was the icing on the cake!
Thank you for your very kind words, Tanya. So pleased that Charlie and Gemma looked after you. We hope you enjoy your new home! Mark and the Grantley team
5/5
GoogleCharlie has been an absolute star in sorting out mine and my partners first flat together. The process has been smooth and he’s always been available to answer any questions we have. Absolutely brilliant guy
Thank you for your very kind words Huw. We are very pleased that the experience has been a good one for you moving into your first flat together and glad that Charlie was so helpful. Enjoy your new home! Mark and the Grantley team
1/5
GooglePoor experience. Lack of communication.
Hi Laurie, I am sorry to hear that we did not meet your expectations. Would you please email me at Mark.blakeway@grantley.net to discuss further? Kind regards, Mark
5/5
GoogleFriendly nice staff, clear process.
Thank you for the kind words, Andrey. We hope you are very happy in your new home. Mark and the Grantley team.
5/5
GoogleIn the recent difficult markets the service and the end result were spot on
Thank you for your kind words, really pleased to hear that you are happy with the service.
5/5
GoogleCharlie was very helpful from start to finish & Grantley as a company have been very professional. Thank you for your guidance through the letting process.
Thank you so much for your kind review. We wish you and your new tenants all the best and look forward to working with you again. Kind regards, Edward Brett-Field
5/5
GoogleI recently purchased a property via Grantley and I was very impressed with their service, especially Jennifer who was very efficient and helped to ensure the whole process was as stress free as possible.
Thank you so much for your lovely review! We hope that you enjoy your new home and we are so happy that you found the process so smooth. We look forward to speaking with you again in the future. All the best, Edward Brett-Field Branch Manager
5/5
GoogleExcellent experience of Grantleys selling my late father's house in Wonersh Park. Jennifer Harris was very patient with all the delays in getting probate and saw it all through to a satisfactory conclusion. Their local knowledge is second to none.Wynne Aveling
Thank you so much for your kind review. We are delighted that you are happy with our service and we hope that we can work with you again in the future. Wishing you all the best, Edward Brett-Field
5/5
GoogleCharlie was absolutely fantastic at helping my husband and I find a property to rent. The process was seemless, he was very helpful throughout and guided us through the applications. We would asbolutely recommend using Grantley's for any properties needs you have in the area and we will certainly be returning to them if and when we are on the hunt for a new property.
Thank you for the kind words Alicia, really pleased that Charlie has looked after you. We wish you all the best in your new home.
5/5
GoogleThe whole team at Grantley were a pleasure to deal with, especially Jennifer who went above and beyond during all aspects of my house buying experience. I would not hesitate to recommend Grantley, they exceeded my expectations in every way.
Dear Emma, Thank you so much for your kind words. We are delighted that you have enjoyed working with us and we look forward to speaking with you in the future. Kind regards, Edward Brett-Field
5/5
GoogleWe are very happy with Grantley estate agents in Godalming who handled both our purchase and sale. Jennifer and Ed are lovely people to deal with, adeptly guiding us through the whole process. I highly recommend buying and selling your property through Grantley.
Thank you so much for your kind review. We hope that you enjoy your new home and we look forward to bumping into you in Godalming. Ed Brett-Field
5/5
GoogleThe best estate agents I have ever used. Jennifer was always available to answer queries, chasing up solicitors when problems occurred. She kept in close touch throughout the proceedings so I always new what was going on. I don't think we would have completed as soon as we did without her input. Thank you Jennifer it was a joy to do business with you and the Grantley team.
Thank you Helen for the kind words! So pleased (but not surprised) that Jennifer pushed the sale through. She is always tenacious and focused on the final objective. Please enjoy your new home!
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Guildford has the most, with 140 reviews rated 4.5 out of 5, followed by Godalming (26 Church Street) with 52.
The three Grantley - Godalming offices, by town:
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