Every review we hold for the Godalming office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would highly recommend Grantley! From the first viewing to moving in, everything was handled efficiently and professionally. Charlie was super friendly, approachable, and always quick to respond. The team made what can often be a stressful process feel really straightforward - thank you!
Megan · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words. We really appreciate you taking the time to share your experience.
We’re delighted to hear that your move with Grantley felt smooth and straightforward from start to finish. Moving home is a big moment, so we’re especially pleased we could make the process feel as stress-free as possible.
It was an absolute pleasure helping you both, and we’re always here if you need anything at all going forward.
Wishing you both every happiness as you settle into your new home!
Charlie and the Grantley team
★★★★★ 5/5
GoogleDuring the last year, I have been renting a property through Grantley’s in the Godalming area and would highly recommend them. A friendly and efficient management service, with nothing being too much trouble made it an excellent experience. The team genuinely cares about their clients, special mention to Gemma who looked after us and was an absolute superstar throughout, extremely capable, highly responsive with any issue and a pleasure to communicate with.
Lee · 15 June 2025
Agent replied · 9 September 2025
Thank you, Lee. That is very kind of you to take the time to write a review and we are super pleased to hear that yours has been a positive experience thus far. Mark and the Grantley team
★★★★★ 5/5
GoogleWe had a great experience selling our house with Simon and the team at Grantley. Simon's knowledge and experience was really valuable to us during both the negotiation and legal stages. He was very attentive to all parties and his clear communication ensured that we progressed to completion relatively quickly and without major drama.
Geoff · 12 November 2025
Agent replied · 12 December 2025
Thank you Geoff, we're so glad to have been part of your journey and to have secured such super buyers for you. We wish you all the best in your new home, we're sure you'll be very happy there! Simon and the Grantley team.
★★★★★ 5/5
GoogleI highly recommend Grantley in Godalming for dealing with any house move. Jennifer went above and beyond to ensure our sale went smoothly. We were dealing with a complicated probate case and Jennifer was there every step of the way, offering advice, chasing up and ensuring all parties were kept in the loop. She even found and organised the clearance and cleaning companies and was physically present in the property for these when I couldn't be. She even arranged flowers as a home warming! I'm so grateful I chose Grantley as Jennifer took all the stress away from me and managed it all.
Nicola · 1 November 2024
Agent replied · 22 November 2024
Hi Nicola, thank you so much for your review. Jennifer really enjoyed working with you. Alex & the Grantley team.
★★★★★ 5/5
GoogleBuying a house can be a stressful experience but Jennifer at Grantley’s went beyond expectations to help the process go smoothly and I very much appreciated being able to draw on her local network of experts, particularly as I’m new to the area. Perhaps unusually I found Jennifer to be principled in making sure that both the sellers and myself were treated fairly, standing up for reasonable expectations on both sides. When Jennifer was not available, other staff at Grantley’s were up to date with progress, concerns and responded quickly to questions. Professional, friendly and responsive, I would be happy to use in my own selling and happy to recommend.
E · 1 October 2024
Agent replied · 22 October 2024
We're delighted to hear your kind words and that you had a positive experience with Jennifer. We hope you are very happy in your new home. Alex and the Grantley team.
★★★★★ 5/5
GoogleMany thanks to Jennifer and Alex at Grantleys, Godalming office. Even though we were not direct clients of Granleys during our recent sale/purchase, we found them to be extremely professional and informative throughout the process (they were agents at top of chain). We are extremely grateful for their assistance and can confidently say that without them we would still be waiting to exchange contracts. Their diligent, informative and professional approach is second to none in the area. Many thanks
Daniel · 8 October 2024
Agent replied · 22 October 2024
Hi Daniel, thank you very much for your positive review. Jennifer and I were so happy to hear the great news on your exchange. Alex & the Grantley team
★★★★★ 5/5
GoogleAs first time buyers, we couldn’t have been more grateful to be dealing with Grantley throughout the process. Simon went above and beyond to support us and answer our (many!) questions. When we come to sell, we’ll be going straight back to him. Highly recommend.
Jack · 12 November 2025
Agent replied · 12 December 2025
Thank you Jack. It has been an absolute pleasure to deal with you both during this process. We hope you'll all be very happy there for many, many years to come. Congratulations!
★★★★★ 5/5
GoogleJennifer and Simon were both extremely helpful and informative as well as providing lots of support and advice throughout the buying process. They were also very knowledgeable about the local area's real estate market.
Dominic · 13 October 2025
Agent replied · 12 December 2025
Thank you Dom, we're so pleased for you and look forward to hearing that you have settled in and are enjoying village life as much as our previous client did. It's a very special home and we're sure you will both be very happy there.
★★★★★ 5/5
GoogleWe recently bought a house in Chiddingfold through Grantley Godalming , from start to finish they were fantastic. Jennifer Harris went above and beyond to help us complete really quickly and iron out the little creases on the way. I would fully recommend Grantley to all my friends and family.
James · 16 April 2025
Agent replied · 16 April 2026
Thank you James, so pleased it all went through for you. Wr hope you enjoy your lovely new home, it is a lovely house on a lovely road!
★★★★★ 5/5
GoogleI cannot express how grateful we are to Charlie and his team at Grantley. We moved from Spain and were getting very worried/stressed about finding a property in our budget and for our needs. We contacted all of the agencies but Grantley's and in particular Charlie were so empathetic, conscientious, enthusiastic, understanding and caring. The other agencies were not interested and we were just another client and not even in the same country. They never replied to requests. Charlie was determined to find us something and I clearly remember him saying 'I promise I'll get you something'. Here we are in a wonderful cottage in Godalming. Thank you so much Charlie. Alex Collin
Alex · 18 September 2023
Agent replied · 14 June 2024
Thank you so much for your lovely review. We are delighted that you have had such a positive experience with us and we hope that you enjoy your time in your new home!
Wishing you all the best,
Ed Brett-Field
Branch Manager
★★★★★ 5/5
GoogleBrilliant team! Me & my partner relocated to Godalming this month and we couldn’t have asked for a smoother move! A very big shout out to Gemma, who has taken care of us, had amazing and prompt communication with us at all times and helped us find our beautiful home! Can’t recommend them enough - you’ll be in good hands!
Adelina · 1 October 2024
Agent replied · 22 October 2024
Really pleased to hear that your move went to plan, Adelina. We hope that you enjoy your new home! Mark and the Grantley team
★★★★★ 5/5
GoogleExceptional! The team at Grantley have managed my property in Godalming for over 8 years, they have done this extremely well. Charlie has been very helpful throughout the process of finding new tenants whilst keeping me updated at all …
Iggy · 16 April 2025
Agent replied · 16 April 2026
Thank you for the kind words Iggy. Pleased that we have been able to look after you. Mark and the Grantley team
★★★★★ 5/5
GoogleMy mother recently purchased a property through Jennifer and I can honestly say I don’t know what we would have done without her. Jennifer acted professionally at all times, constantly chasing Solicitors from both sides to bring the sale to completion. Jennifer always called my mother back and went over and beyond in helping my Mum with everything. Thank you so much Jennifer, excellent service throughout. You are a credit to Grantley Sales.
Emma · 15 June 2023
Agent replied · 14 June 2024
Thank you so much for your lovely words Emma. We are so happy that your mother was so well looked after. Jennifer certainly is a credit to us.
We wish you and your family all the best and of course we are here to help in the future if required.
Kind regards,
Edward Brett-Field
★★★★★ 5/5
GoogleI had been looking for a place for a long time with other agencies, and I must say Charlie at Grantleys Godalming was a pleasant surprise and relief - he’s really helpful. …
Hetty · 16 May 2025
Agent replied · 9 September 2025
Thank you for leaving Charlie such a wonderful review, Hetty! So pleased that he was able to find you your new home in a stressful free manner. Enjoy your new home, Mark and the Grantley team
★★★★★ 5/5
GoogleWe had a fantastic experience with Grantley. Charlie made finding a rental stress-free, keeping us updated every step of the way. Super friendly, professional, and always happy to help, couldn’t have asked for better service.
Isabelle · 16 April 2025
Agent replied · 16 April 2026
Sorry for the late reply, Isabelle. Thank you very much for your review, we are so pleased to hear that Charlie looked after you. Mark and the Grantley team.
★★★★★ 5/5
GoogleThe best estate agents I have ever used. Jennifer was always available to answer queries, chasing up solicitors when problems occurred. She kept in close touch throughout the proceedings so I always new what was going on. I don't think we would have completed as soon as we did without her input. Thank you Jennifer it was a joy to do business with you and the Grantley team.
Helen · 15 June 2023
Agent replied · 14 June 2024
Thank you Helen for the kind words! So pleased (but not surprised) that Jennifer pushed the sale through. She is always tenacious and focused on the final objective. Please enjoy your new home!
★★★★★ 5/5
GoogleWe have had the amazing fortune of finding our first rental in the UK through Charlie at Grantley. Charlie has been so efficient, thorough and has just made the whole experience so much easier for us through his professional approach. We are so grateful for the incredible service! I would highly recommend the company to anyone looking to find the right property!
Nicki · 17 November 2023
Agent replied · 14 June 2024
Thank you so much for your lovely review! We are delighted that you were happy with the service and we hope that you have a wonderful time in your new home.
Edward Brett-Field
Branch Manager
★★★★★ 5/5
GoogleWe rented one of the properties managed by Grantley for 4 years and the team in Guildford was absolutely amazing from the beginning until the end of our tenancy. …
Suzanne · 16 April 2025
Agent replied · 9 September 2025
Thank you for your kind words, Suzanne.
Enjoy your new home!
★★★★★ 5/5
GoogleCharlie was absolutely fantastic at helping my husband and I find a property to rent. The process was seemless, he was very helpful throughout and guided us through the applications. We would asbolutely recommend using Grantley's for any properties needs you have in the area and we will certainly be returning to them if and when we are on the hunt for a new property.
Alicia · 15 June 2023
Agent replied · 14 June 2024
Thank you for the kind words Alicia, really pleased that Charlie has looked after you. We wish you all the best in your new home.
★★★★★ 5/5
GoogleDuring 2022/3 Grantley have handled the sale of three of my rented properties. They achieved or exceeded my expectations in everyway. From marketing and selecting suitable buyers to sometimes difficult negotiations they kept me in touch at every stage of the transaction.
I would highly recommend Edward, Jennifer and all the Godalming team and I will certainly be working with them again.
John · 19 August 2023
Agent replied · 14 June 2024
Thank you so much for your lovely review. It is always a pleasure to work with you and we look forward to working with you again.
Edward Brett-Field
Branch Manager
★★★★★ 5/5
GoogleThere really isn't a better team out there. As a property buying agent searching for properties for clients that are, in the main, unavailable on the open market, I work with this amazing team from time to time. On the most recent occasion, Alex found me the perfect property for my client, hidden from the market and seemingly unavailable. Through his knowledge and tenacity, I was able to introduce my discerning clients to their dream option. Such good agency and exceptionally welcome. Thanks so much.
Jason · 18 December 2024
Agent replied · 8 January 2025
Jason, thank you so much for your kind words. It is really pleasing to hear that you had such a good experience. We look forward to continuing in the same vein for a long time to come. Thanks again, Mark and the Grantley team
★★★★★ 5/5
GoogleGemma recently helped my partner and me move to Godalming. She quickly found us a number of options that met our needs and ensured the rental process was smooth and efficient, meaning we could move in within a few weeks of our first viewing with minimal stress! Gemma has continued to support while we settled into our new home and responds swiftly, whatever we need.
Adam · 10 June 2025
Agent replied · 12 December 2025
Thank you for your review Adam, we hope that you remain happy in your new home. Mark and the Grantley team.
★★★★★ 5/5
GoogleGrantleys have managed my properties in Farncombe for a number of years now. We started with Lisa Pollard, who is forever wonderful. We now have Gemma Stevens as our designated property manager and I am constantly amazed by how professional, diligent and thorough she is. She solves problems before they even occur! And all with a lovely friendliness and smile. Thank you for everything Grantleys!
Fi · 19 May 2025
Agent replied · 12 December 2025
Thank you for sharing Fi! We are very grateful for your business and really appreciate you taking the time to write a review. Long may your good experience continue! Mark and the Grantley team
★★★★★ 5/5
GoogleI cannot speak more highly of Charlie and his team at Grantley - they made our whole rental process so straightforward and easy - zero stress and just such a pleasure to work with!
Bex · 23 August 2024
Agent replied · 22 October 2024
Thank you so much for you kind words, it is lovely to hear that the process went smoothly for you. Enjoy your new home! Mark and the Grantley team
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