Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAs a leaseholder I have complete peace of mind with Grantley handling my property. The staff, and partiularly 'my' agent, are courteous, professional and attentive at all times. They are sensitive to appropriately matching the property to the right tenant, always aiming to balance the needs of both tenant and property owner.
Sheilah · 22 May 2025 · Grantley - Godalming Godalming (26 Church Street)
Agent replied · 26 March 2026
Thank you Sheilah, that is really kind of you to share your experience. We look forward to continuing to work with you in the future. Mark and the Grantley team
★★★★★ 5/5
GoogleGrantleys have managed my properties in Farncombe for a number of years now. We started with Lisa Pollard, who is forever wonderful. We now have Gemma Stevens as our designated property manager and I am constantly amazed by how professional, diligent and thorough she is. She solves problems before they even occur! And all with a lovely friendliness and smile. Thank you for everything Grantleys!
Fi · 20 May 2025 · Grantley - Godalming Godalming (26 Church Street)
Agent replied · 29 May 2025
Thank you for sharing Fi! We are very grateful for your business and really appreciate you taking the time to write a review. Long may your good experience continue! Mark and the Grantley team
★★★★★ 5/5
GoogleGrantleys have managed my properties in Farncombe for a number of years now. We started with Lisa Pollard, who is forever wonderful. We now have Gemma Stevens as our designated property manager and I am constantly amazed by how professional, diligent and thorough she is. She solves problems before they even occur! And all with a lovely friendliness and smile. Thank you for everything Grantleys!
Fi · 19 May 2025 · Grantley - Godalming Godalming (26 Church Street)
Agent replied · 12 December 2025
Thank you for sharing Fi! We are very grateful for your business and really appreciate you taking the time to write a review. Long may your good experience continue! Mark and the Grantley team
★★★★★ 5/5
GoogleAs a leaseholder I have complete peace of mind with Grantley handling my property. The staff, and partiularly 'my' agent, are courteous, professional and attentive at all times. They are sensitive to appropriately matching the property to the right tenant, always aiming to balance the needs of both tenant and property owner.
Sheilah · 17 May 2025 · Grantley - Godalming Godalming (26 Church Street)
Agent replied · 12 December 2025
Thank you Sheilah, that is really kind of you to share your experience. We look forward to continuing to work with you in the future. Mark and the Grantley team
★★★★★ 5/5
GoogleThe team in the Grantley Haslemere office, led by the brilliant Shonda, have found me my last three rental properties. They have always been incredibly helpful and professional, but the thing that sets them apart from other letting agents, is their willingness to go the extra mile. They make what can often be a stressful time, so much easier, with kindness and compassion.
Serena · 16 May 2025 · Grantley - Godalming Guildford
Agent replied · 16 April 2026
Thank you for your feedback, Serena. It is always nice to hear when people have been looked after by the team, even better that they have been able to place in in three properties! We are very grateful to you for taking the time to share. Mark and the Grantley team
★★★★★ 5/5
GoogleThe service from Grantley’s was nothing short of exceptional! Jennifer went well over and above to get this very tricky sale through. The were many stages where it could have fallen apart but her experience showed, she used all her expertise to find pragmatic solutions and acted with calm professionalism throughout. If you want a safe pair of hands for your sale do not hesitate to work with Jennifer and the team.
Rosalie · 16 May 2025 · Grantley - Godalming Guildford
★★★★★ 5/5
GoogleWe recently bought a house in Chiddingfold through Grantley Godalming , from start to finish they were fantastic. Jennifer Harris went above and beyond to help us complete really quickly and iron out the little creases on the way. I would fully recommend Grantley to all my friends and family.
James · 26 April 2025 · Grantley - Godalming Godalming (26 Church Street)
Agent replied · 26 March 2026
Thank you James, so pleased it all went through for you. Wr hope you enjoy your lovely new home, it is a lovely house on a lovely road!
★★★★★ 5/5
GoogleWe used Grantley for the sale of our property in Chiddingfold. We currently live abroad and they went beyond our expectations to help - including arranging maintenance, painting and staging. We are really happy with the service and would definitely recommend.
Tom · 26 April 2025 · Grantley - Godalming Godalming (26 Church Street)
Agent replied · 26 March 2026
Thank you for the review, Tom, I am glad that Jenny and Alex met your expectations. The end of an era. We wish you all the best for the future. Mark and the Grantley team
★★★★★ 5/5
GoogleWe had a fantastic experience with Grantley. Charlie made finding a rental stress-free, keeping us updated every step of the way. Super friendly, professional, and always happy to help, couldn’t have asked for better service.
Isabelle · 26 April 2025 · Grantley - Godalming Godalming (26 Church Street)
Agent replied · 26 March 2026
Sorry for the late reply, Isabelle. Thank you very much for your review, we are so pleased to hear that Charlie looked after you. Mark and the Grantley team.
★★★★★ 5/5
GoogleMy partner and I recently rented our dream home through Grantley Guildford. After weeks of searching, I finally found a gem. I quickly contacted Grantley and was immediately invited to a viewing with the wonderful Lynne, who helped us throughout the process. The communication was clear and prompt, and the team worked seamlessly and efficiently. I highly recommend renting/buying through Grantley. A huge thank you to Mark, Lynne, Helene, and the whole team at Grantley.
Hadar · 23 April 2025 · Grantley - Godalming Guildford
★★★★★ 5/5
GoogleGrantley is a phenomenal lettings agency, and I could not recommend them more. I moved into Godalming, Surrey which was a completely new area from me, having moved here from London. Their team has been a great help, very prompt and made the whole process so smooth and hassle-free!
Special Cheers to Gemma for being an absolute sweetheart and also giving me a little walk tour in the rain on my first visit to Godalming!
Aishwarya · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 23 October 2024
Thank you so much for the very kind words, so pleased that you have had a good experience. Really glad that Gemma helped you feel at home. Enjoy your weekend! Mark and the Grantley team
★★★★★ 1/5
GoogleRating only, no written review.
Borough · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 15 June 2024
I am sorry that you seem to have had a bad experience with us, we dont actually seem to have any record with your name in any of our contacts. Would you please get in touch with me at Mark.blakeway@grantley.net so that I can understand what went wrong? Kind regards, Mark
★★★★★ 5/5
GoogleExcellent customer service from the Haslemere branch. Could not recommend them enough. A complete team effort from all concerned. I would like to single out Shonda, who personally found me and my family a beautiful home.
100% would recommend.
Victoria · 16 April 2025 · Grantley - Godalming Guildford
★★★★★ 5/5
GoogleShonda at Haslemere found us a lovely rental house. She is highly professional, experienced and an absolute pleasure to deal with. Many thanks indeed.
Katie · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 15 June 2024
Thank you very much for the kind words, we are very pleased to hear that you have been looked after and we are very lucky to have Shonda. All the best in your new home. Mark and the Grantley team
★★★★★ 4/5
GoogleI worked with Shonda at Grantley and found her and the team to be very professional with good support across all of the process from viewing, to signing the contract, to handing back the property.
Rebecca · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 16 April 2026
Thank you for your positive review, Rebecca. We wish you all the best for the future. Mark and the Grantley team
★★★★★ 5/5
GoogleThis is the 2nd time we have had the pleasure of working with Shonda to find a rental property in Haslemere. On both occasions we have benefited from Shonda's extensive local knowledge built up over many years working in lettings in this area.
Her efficiency, professionalism and support were very much appreciated during a particularly stressful house sale. Her responsiveness and ability to deal with any issue that arose during drawing up of our tenancy contract as well as after we moved in was so comforting - nothing seemed too much trouble and we appreciate being able to trust Grantley to give straight answers to our questions and do what they say they will do! Thank you Shonda and all the team at Grantley's Haslemere and we highly recommend you and your colleagues at Grantley for lettings.
Lindsey · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 16 April 2026
Dear Lindsey, thank you so much for taking the time to share your experience. We are lucky to have Shonda and are very pleased that you were in safe hands. We hope you are happy in your new home. Mark and the Grantley team
★★★★★ 5/5
GoogleMoved out for the first in 2021 and Shonda and her team have looked after us over the past several years. They are really responsive and kind to deal with. Highly recommended.
Muhammad · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 16 April 2026
Thank you for taking the time to write a review Muhummad. Very pleased to hear that you have had a good experience and we hope it continues. Mark and the Grantley team
★★★★★ 5/5
GoogleEasily the best estate agents I've ever had - Diana is one of the most attentive and efficient estate agents I've known - any emails are responded to within a few hours, always personable, kind and direct. Could not recommend more.
Amy · 16 April 2025 · Grantley - Godalming Guildford
★★★★★ 5/5
GoogleShonda and her team in Haslemere have looked after us and our tenants for the last seventeen years. We have received exemplary service, and we would not hesitate to recommend Property Services/Grantley's letting department.
Janet · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 16 April 2026
Thank you, Janet. We are very pleased that you have been with us and especially Shonda and even happier that you felt compelled to share your experience. Mark and the Grantley team
★★★★★ 5/5
GoogleShonda was great when I needed to find a rental property, brilliant communication throughout the process including the completion of the forms and I ended up with the fabulous ‘mystery flat’! Thank you and I would totally recommend using Shonda and Grantleys.
Ade · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 16 April 2026
Thank you for your feedback, Ade. We hope that you are very happy in the "mystery flat"! Mark and the Grantley team
★★★★★ 5/5
GoogleWe had a phenomenal experience purchasing our dream home through Grantley. David went above and beyond to complete within a matter of weeks and to ensure that the house was perfect prior to us moving in. I highly recommend!
Hollie · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 9 December 2024
Thank you Hollie, so pleased to hear that you were able to secure your dream home and that David ensured you had a good experience during what can be a very stressful time. We wish you all the best in your new home. Mark and the Grantley team
★★★★★ 5/5
GoogleGrantleys have consistently been attentive, responsive and demonstrate they care about the tenant, properly and landlord as a whole.
I recommend them if you are looking for an estate agent.
Simon · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 9 December 2024
Thank you Simon for sharing your positive experience. We hope you continue to enjoy your home. Mark and the team
★★★★★ 1/5
GoogleI just viewed a flat for 1350 per month. The letting agent told me to take off my shoes only for my clean socks to have to touch a filthy carpet and very mouldy bathroom (including the floor). Ok I wouldn’t know without viewing, but what got me was the letting agent then said there already been many offers for the flat. That’s the same as the flat being taken. I told her if I knew I wouldn’t have taken half a day off work to view (which I have to make up for). That alone made it a waste of my time. I also emailed the agency about this. Both the letting agent and the agency responded with the same rhetoric that they haven’t sent the offers to the landlord yet and I can compete. You have got to be joking right? Even if I wanted a flat I’m not wasting my time going against loads of applicants. The agency could have least let me know before today so I didn’t lose half a day off work for nothing. If they got loads of offers, why even bother showing the place, it’s misleading.
Caroline · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 10 November 2024
Dear Caroline, I am sorry to hear that you are still unsatisfied.
As per my response to your earlier email, the owner was happy for you to see the apartment as you were the only single occupant amongst the two other interested parties and wanted to afford you the opportunity to put forward your interest. It was absolutely not a foregone conclusion and I am sorry you feel that you wasted your time and hope that you are able to find a property that you are happy with. Regards, Mark and the Grantley team
★★★★★ 5/5
GoogleI cannot recommend Grantley enough. They couldn’t have made the viewing process easier and more appealing to someone wanting to live in a prime property. Charlie is one of the best people (never mind lettings agent) I’ve ever spoken to and had the pleasure of dealing with. Thank you ever so much!
Luis · 16 April 2025 · Grantley - Godalming Guildford
Agent replied · 10 November 2024
Thank you for your feedback, I sincerely hope we can find you a suitable property soon!
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