5/5
Faultless throughout
From start to finish, the staff at Gowlandwhite have been clear, transparent and supportive in all they have done. Very professional service and always willing to reassure us throughout the sale.

Trusted Agent profile · County Durham
★★★★★
827 reviews across 3 offices and 2 platforms
Gowland White has three offices, in Stockton on Tees (two offices) and Yarm (County Durham). Together they have 827 reviews on two platforms, rated 4.8 out of 5 overall.
628
Reviews on Google
All 3 offices
199
Reviews on Trustpilot
Business-wide
Gowland White's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Faultless throughout
From start to finish, the staff at Gowlandwhite have been clear, transparent and supportive in all they have done. Very professional service and always willing to reassure us throughout the sale.
4/5
Great and clear communication
Great and clear communication. Very helpful and responding staff.
5/5
Recommended!
Esther, Nicola and the whole team were a great help in selling my house. I was kept up to date throughout and dealings with the solicitor have been efficient and things have progressed smoothly. Recommended
5/5
We were very happy with the service we received from Gowland and White. We live in Australia so harder selling a house in the UK from the other side of the world but Demi and the team worked hard to find us a buyer in a difficult market and made the whole experience stress free. They also helped move the sale along and dealt with many of the queries in our absence. Couldn’t be happier with their efforts and will definitely use them again should the need arise.
Hi Catherine, thanks a lot for your kind words!
5/5
Excellent service and communication
Excellent service and communication. Highly recommended.
5/5
Excellent service from start to finish
Excellent service from start to finish, I was kept up to date with progress on the sale, communication was excellent and everyone was professional and supportive. They chased up any queries. I would definitely recommend Gowland White and will use them in the future should the need arise.
5/5
Claire from Gowland White was excellent, she was accomodating and catered for all of our requirements. We have no hesitation in recommended Claire for all of your house selling/house buying needs.
Thank you for the positive review
5/5
I would like to say a huge thank you to Demi at Gowland and White for all her help with the recent sale of my property. The level of customer service, communication, and attentiveness throughout the whole process was excellent. From start to finish, everything was handled smoothly and efficiently, making what can often be a stressful experience feel straightforward and hassle-free. I couldn’t recommend Demi and the team at Gowland and White highly enough to anyone looking to sell their home. Thank you again for all your hard work!
Thank you so much Olivia
5/5
Great communications from the whole team
We recently sold through Gowland White. It was a close call as to who to go with, as we called in several different agents to provide a quote. Pleased with our choice, great photos and videos and excellent marketing. Claire was our main contact, but excellent communications from the whole team. Appreciate the sales progression team following up every week or two to ensure that the sale didn't stagnate as they often can.
5/5
Streamline company
As a first time buyer, we were stepping into the un known, but everyone at Gowland white have been incredible from start to finish. Always available to answer any questions we had regarding properties listed, promptly arranged viewings for us and eventually offering sound advice when making an offer on a house. They have constantly kept in touch with us throughout the process of buying our house keeping us up to date with any changes, updates and good news. A special mention to Esther who has always been there for us, whether it was when we initially made our offer, helping us communicate with the vendor, and finally telling us our keys were ready. Esther is a credit to the company and is always happy to help and answer any questions.
5/5
From start to finish we were looked…
From start to finish we were looked after from beautiful photos and selling our house so quickly .Absolutley first class staff through out our sale and we were up to date with everything Thankyou so much making a smooth move for us girls from Neil&Nancy Macpherson really recommend Gowland &White .
5/5
I would like to say a huge thank you to Demi at Gowland and White for all her help with the recent sale of my property. The level of customer service, communication, and attentiveness throughout the whole process was excellent. From start to finish, everything was handled smoothly and efficiently, making what can often be a stressful experience feel straightforward and hassle-free. I couldn’t recommend Demi and the team at Gowland and White highly enough to anyone looking to sell their home. Thank you again for all your hard work!
Thank you so much Olivia
5/5
We would recommend Gowland White to…
We would recommend Gowland White to anyone as they have very efficient throughput the whole process of selling our house. Communication has been first class which we really appreciated as this proved to be a big challenge with other estate agents.
5/5
Lovely professional team
Lovely professional team, courteous and polite, never kept waiting on the phone and call were always returned. Our home was realistically priced, great photos and sold within two weeks. Thanks guys 👍
5/5
I have used Gowland White for Rentals and sales, in both cases the staff where excellent, especially Claire Towey in Sales, her communication was very efficient, kept me informed at very stage and returned my calls/emails very promptly. I would definitely recommend the company.
Hi Denise, Thank you for the review!
5/5
I’ve just recently sold my house through Gowland and White and from start to finish it was amazing service. Very glad I decided to sell through them. A big thank you to Clare and the team for everything. It was my first time selling a house and the team were great with explaining everything to me and getting the ball rolling. Throughout the whole process they booked loads of viewings and kept me informed on the process and sent me updates on how many people were viewing the property online to actual viewings and any feedback people had after viewing the property. Anytime I had any questions they got back to really quickly and were always happy to help or go out of their way for me. I think this was especially great because I didn’t feel like I was ever having to chase anyone up or waiting around for replies during what can be a stressful time. It also felt like they wanted to speak to me no matter how silly a question I asked and I am sure there was many. My house sold pretty quickly with them and for the right price so I am very happy! I would highly recommend the team to anyone looking for a very friendly, reliable and helpful team to get your property sold. The fees as well were very very reasonable considering all the work the team puts in. Thank you so much!
Thanks for the in depth review!
5/5
Staff are pleasant and courteous and always kept us well informed all the way through the process. Would not hesitate to use them again!
Hi Lolly, thanks for this!
5/5
The team at Gowland and White are professional, attentive and friendly. They communicate regularly and effectively, keeping you in the loop at every stage. I would absolutely recommend this agency and thank Claire and Leisa at the Yarm branch for their professionalism and support in making the process of selling my property as stressless as it could be. Thank you
Hi Karen, thanks for your kind review
5/5
Very helpful and explained everything perfectly during the purchase of our first home. Would highly recommend.
Hi Jonny. Thanks for the review!
4/5
From the first visit to value the property and promoting the sale and seeing through to completion the whole team dealt with professionalism, courtesy and friendly approach.
Hi, thanks for the response!
5/5
House Sale experience - Stockton-on-Tees.
What an amazing experience we have had, from start to finish. After a death in the family, our uncle decided it was time to move somewhere smaller with supported living and sell his house that he grew up in for 60 years, in Middlesbrough. I approached Gowland White in Stockton-on-Tees after a family relative had a good experience and recommended them. We met Magda Todd who valued the property and explained everything to us very clearly, professionally and honestly. The property had not gone officially "live" on the selling system yet, but we already had a viewing and an offer. Magda explained that, Esther Young was going to be our property consultant and I tell you what! She couldnt of done anymore for us. Updates were prompt, always replied to emails in a timely manner and genuinely seemed happy in her work, job and role, happy, upbeat, and enthusiastic Polite Professional Trustworthy Honest Amazing communication If you are looking to buy/sell, I would highly recommend Gowland White. This is also a shout out to ALL members of the Stockton-on-Tees, Gowland White team. ..... Timescale was between November 2025 to May 2026.
5/5
Smooth / Easy Experience
I had a fantastic experience purchasing our property and would like to thank the whole team, especially Esther, for making the process so smooth and stress-free.
5/5
I’ve just recently sold my house…
I’ve just recently sold my house through Gowland and White and from start to finish it was amazing service. Very glad I decided to sell through them. A big thank you to Clare and the team for everything. It was my first time selling a house and the team were great with explaining everything to me and getting the ball rolling. Throughout the whole process they booked loads of viewings and kept me informed on the process and sent me updates on how many people were viewing the property online to actual viewings and any feedback people had after viewing the property. Anytime I had any questions they got back to really quickly and were always happy to help or go out of their way for me. I think this was especially great because I didn’t feel like I was ever having to chase anyone up or waiting around for replies during what can be a stressful time. It also felt like they wanted to speak to me no matter how silly a question I asked and I am sure there was many. My house sold pretty quickly with them and for the right price so I am very happy! I would highly recommend the team to anyone looking for a very friendly, reliable and helpful team to get your property sold. The fees as well were very very reasonable considering all the work the team puts in. Thank you so much!
5/5
Very helpful and explained everything perfectly during the purchase of our first home. Would highly recommend.
Hi Jonny. Thanks for the review!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stockton on Tees (17 Bishop Street) has the most, with 413 reviews rated 4.8 out of 5, followed by Stockton-On-Tees (17 Bishop Street) with 379.
The three Gowland White offices, by town:
Yes. In The Trusted Agent 2026 awards: Gowland White, Stockton-On-Tees won Trusted Agent.