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Gordon estate agents in London

4.3

★★★★★ Great

790 reviews across 5 offices and 3 platforms

www.goandco.co.uk

Gordon has five offices, all in London. Together they have 790 reviews on three platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

643

Reviews on Google

All 5 offices

The Trusted Agent logo

4.8 / 5

121

Reviews on The Trusted Agent

All 5 offices

Trustpilot logo

26

Reviews on Trustpilot

All 5 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gordon's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 640 reviews on Google only. Show every review

5/5

Google

I had been trying to look for a place to live for a while and my experiences of estate agents was BAD as so many do not contact you back from initial enquiry. I learnt some have "priority lists" of clients and who knows how to get on that list. In saying this, Hajera Khatun from Gordon and Co was amazing. So professional, worked around my shift work, kept me updated and followed up on things when they were moving slow. She alone made my experience at Gordon and Co fab. If you wish for great communication and service, she is your lady.

Joyti · 13 April 2022 · Gordon London (Strata Pavillion)

4/5

Google

I have recently rent an apartment to study in London from gordon which is a nice apartment in the one the elephant tower. Mr. Rahan has been of great help to me and my friend to find the final apartment.

唐一宁 · 13 April 2022 · Gordon London (Strata Pavillion)

Agent replied · 21 June 2024

Hello, Thank you for this review. We hope you are enjoying your new home. We are happy … More

5/5

Google

As an international student, I currently rent an apartment in Elephant Park with Gordon&Co and get a good service from Mr. Kwan Tang. He is so professional and helpful, really appreciate his work.

Camie · 13 April 2022 · Gordon London (Strata Pavillion)

Agent replied

Hello Camie, Thank you for this 5 star review. We hope you are settling in well in the … More

5/5

Google

Rahan made the experience of renting in London stress-free and transparent. He was very responsive during the first steps and helpful with the bureaucracy. I viewed the flat online and via videos as I was moving from abroad and thanks to …

Jure · 13 April 2022 · Gordon London (Strata Pavillion)

Agent replied

Hello Jure, Thank you for this great 5 star review. We are happy to know that your … More

5/5

Google

I had a really positive and smooth experience with this agency. Kwan was very helpful all throughout the whole process, was very responsive and genuinely helpful. Would definitely go back for future flat-hunting!

Tzy · 13 April 2022 · Gordon London (Strata Pavillion)

5/5

Google

Our agent Kwan was amazing and extremely professional. Firstly found us a great apartment for a great price, but also good communication throughout the whole process which made the move in smooth and easy. Also maybe the best dressed agent in London, sharpest suits I’ve ever seen!

NIck · 13 April 2022 · Gordon London (Strata Pavillion)

5/5

Google

One of the most professional estate agencies I’ve ever dealt with. Rahan explained everything in a way that was easy to understand, from making the offer to moving in, and had helped me every step of the way. He was extremely communicative and always available to answer our questions after the move. Highly recommended.

Yiqing · 13 April 2022 · Gordon London (Strata Pavillion)

1/5

Google

unbelievable unprofessional, been waiting for the deposit return for more than 2 months already still waiting for final deduction???

Katherine · 13 April 2022 · Gordon London (Strata Pavillion)

1/5

Google

Rating only, no written review.

Joe · 13 April 2022 · Gordon London (Strata Pavillion)

Agent replied · 29 July 2023

Dear Joe We are very sorry to receive your review of one star. We would like to find more … More

5/5

Google

really nice and smooth experience.

Ranit · 31 March 2022 · Gordon London (6 London Street)

Agent replied · 30 July 2023

Dear Ranit, thank you very much for the 5 star review!

5/5

Google

Want to say a huge thank you to Gordon & Co. Liam, he is super professional and helpful, very responsive and patience to assist us through out the whole rental process. Highly appreciated!

JovialSweet · 31 March 2022 · Gordon London (6 London Street)

Agent replied · 30 July 2023

Hello, thank you for leaving such a lovely review! Gordon & Co. are happy to hear of your positive experience working with Liam. Wishing you all the best in your new property!

5/5

Google

Really great experience with Gordon & Co. Liam kept us updated throughout the whole process, he was really knowledgeable about the flat, and helpful with all our questions. We are really chuffed with the place he has helped us secure.

Benjamin · 31 March 2022 · Gordon London (6 London Street)

Agent replied · 30 July 2023

Hi Ben, thank you for leaving a review! Your comments have been passed onto Liam who was happy to be of service and in turn, helped you secure your new property. Gordon & Co. hope you and your partner are enjoying your time at Lang Court. All the best!

5/5

Google

I had a pleasant experience with Gordon & Co. Liam was friendly, helpful, and efficient in assisting in the procedures. I am moving into London from overseas; the great experience allowed me a smooth transition and reduced much anxiety about rentals. I would definitely recommend this company.

Celeste · 31 March 2022 · Gordon London (6 London Street)

Agent replied · 30 July 2023

Hi Celeste, thank you for your lovely review! Liam is an asset to our lettings team, and we are glad to hear of your positive experience. Gordon & Co. hope you enjoy your time renting in London. All the best!

5/5

Google

I have recently rented a beautiful apartment through Gordon & Co. Liam was great - very helpful and very many hands-on. I would not hesitate to recommend this company for rentals.PositiveQuality, Professionalism

Bruno · 31 March 2022 · Gordon London (6 London Street)

Agent replied · 30 July 2023

Hi Bruno, thank you so much for the 5 star review! Glad to hear of your experience working with Liam on behalf of Gordon & Co. Wishing you all the best at your new property!

1/5

Google

The worst estate agency in every aspect.NegativeResponsiveness, Quality, Professionalism, Value

Maira · 31 March 2022 · Gordon London (1354 London Road)

Agent replied · 21 June 2024

Dear Maira, please contact us directly and provide more details for discussion. Regards, Gordon & Co.

5/5

Google

Many thanks to Chris Read at Gordon & Co. who sold my house speedily and at the asking price. A very professional service

Peter · 31 March 2022 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Thank you for your kind review. I wish you all the best in future. Regards, Chris Gordon & Co.

1/5

Google

I would advise you to stay away from them, many problems with the property and do not care for tenants,and in the end they do not return the deposit. The worst experience we have ever had from a real estate agent.

Tasos · 31 March 2022 · Gordon London (1354 London Road)

5/5

Google

Chris Read at the Norbury branch was fantastic. He was very helpful and supportive during the whole process and was a pleasure to deal with. We’re very happy with our new home!

R · 31 March 2022 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Thank you for your kind review. I wish you all the best in future. Regards, Chris Gordon & Co.

5/5

Google

Requested a virtual valuation and was obliged immediately. Great service!

Steamed · 25 March 2022 · Gordon London (1354 London Road)

Agent replied · 24 March 2024

Thank you for your kind review. We wish you all the best. Regards, Gordon & Co.

5/5

Google

Rating only, no written review.

Roma · 25 March 2022 · Gordon London (212 Tower Bridge Road)

Agent replied · 24 March 2024

Hi Roma, Thank you for the five star review! Its greatly appreciated.

5/5

Google

Becky Scrivener - you are a star! Becky was there every step of the way and was always readily available to help. It was a very smooth, and quick, process working with her.

Becky · 25 March 2022 · Gordon London (212 Tower Bridge Road)

Agent replied · 24 March 2024

Hi Becky, This is such a great review! We have spoken with Becky and she happy to have helped where needed! The team here at Tower Bridge wish you all the best!

5/5

Google

I have recently rented my first flat through Gordon and Co. Becky was great and helped with all my questions. It was great experience and I recommend Becky and Gordon Co.

Pinar · 25 March 2022 · Gordon London (212 Tower Bridge Road)

Agent replied · 24 March 2024

Dear Pinar, Thank you for the five star review! Becky is an asset to our team we are glad the service she provided met your expectations. Good luck with your new apartment!

5/5

Google

Ryan Gray and his team have been fantastic help over the last 10yrs. His advice is always greatly appreciated and he genuinely cares about giving an excellent service.

Hamish · 15 March 2022 · Gordon London (200 Lavender Hill)

Agent replied

Dear Hamish, thank you for leaving a 5 star review! Ryan and the Gordon & Co. team are always happy to help with keeping your properties tenanted, and we thank you for your continued business. All the best.

4/5

Google

Rating only, no written review.

Matt · 14 March 2022 · Gordon London (212 Tower Bridge Road)

Agent replied

Hi Matt, Thank you for your review. We as a company really appreciate this!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gordon

Which Gordon office has the most reviews?

London (200 Lavender Hill) has the most, with 363 reviews rated 4.5 out of 5, followed by London (Strata Pavillion) with 172.

Where are the Gordon offices?

The five Gordon offices, by town:

What do sellers say about Gordon?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, RL wrote: "I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ..."

What do buyers say about Gordon?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Shalini wrote: "From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ..."

What do landlords say about Gordon?

17 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."

What do tenants say about Gordon?

92 reviews from tenants, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."

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