5/5
The Trusted AgentFriendly and professional
Very grateful to Tom for helping us secure the property we really wanted. Whole process was managed smoothly and he was friendly and professional throughout.
Trusted Agent profile
Verified
Gordon estate agents in London
★★★★★
790 reviews across 5 offices and 3 platforms
Gordon has five offices, all in London. Together they have 790 reviews on three platforms, rated 4.3 out of 5 overall.
643
Reviews on Google
All 5 offices
121
Reviews on The Trusted Agent
All 5 offices
26
Reviews on Trustpilot
All 5 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ...Read all 3 from sellers
Buyers4 reviews
From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ...Read all 4 from buyers
Landlords17 reviews
I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ...Read all 17 from landlords
Tenants92 reviews
Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ...Read all 92 from tenants
Our offices
Gordon's five offices, most reviewed first. Each has its own page.
- Gordon London (200 Lavender Hill)200 Lavender Hill, SW11 1JA363 reviews · 234 on Google (4.6)0 in the last 90 days
- Gordon London (Strata Pavillion)Strata Pavillion, 4 Walworth Road, SE1 6EB172 reviews · 166 on Google (3.7)0 in the last 90 days
- Gordon London (212 Tower Bridge Road)212 Tower Bridge Road, SE1 2UP133 reviews · 132 on Google (4.4)0 in the last 90 days
- Gordon London (1354 London Road)1354 London Road, Norbury, SW16 4DA78 reviews · 68 on Google (4.0)0 in the last 90 days
- Gordon London (6 London Street)6 London Street, W2 1HR45 reviews · 44 on Google (4.6)0 in the last 90 days
Reviews on The Trusted Agent
Showing 121 reviews on The Trusted Agent only. Show every review
The Trusted Agent5/5
The Trusted AgentThomas has been very helpful throughout the process
I was looking for a flat to quickly move in before xmas and it is always not very easy to find a decent flat. in London. Tom showed me around a couple of flats that suited my criteria and is very open and transparent about the details. He constantly communicated throughout the application process and followed up with the landlord.. He has been very professional throughout and I would definitely recommend him. Thanks for your help.
4/5
The Trusted AgentGood communication
Very good communication, friendly service and fast assistance with sorting out moving-in questions and queries. Many thanks!
5/5
The Trusted AgentRumz is easy to reach for constructive discussions that further my business interests
The quality of tenants Rumz and the company find for my properties is always good. I am impressed by the remarkable and prompt responses to problem solving.
5/5
The Trusted AgentExcellent Agent
Thomas was really helpful and professional in helping me and a friend secure a flat. Due to his diligence we were able to secure the property the day after viewing it.. Thanks for everything Thomas, would definitely recommend.
5/5
The Trusted AgentNo problems, moved in quick, all queries answered!
We took on a Gordon and Co rental property this month. Dean our agent found us a property that exceeded our expectations, great location and made the admin quick and easy. Thank you!
5/5
The Trusted AgentWe met Tom when we were looking for a new apartment with my partner one month ago. He was very kind, helpful, and I was really surprised of his language skills because he spoke a perfect Italian with us. With his help we found a very good solution and a very nice apartment for us. I am very grateful to him for all his help and support. It was a pleasure to meet him and we were very lucky.
5/5
The Trusted AgentTom was very helpful in our move. He was kind and considerate and tried to help us with any issues we had.
4/5
The Trusted AgentVery good
I had my property on the market for a few days and Rumz had found me a great tenant with ease.
5/5
The Trusted AgentGordon and Co - Clapham Junction
I am writing because I like to give credit where credit is due. I have had a very positive experience in dealing with Gordon and Co. Rumz Habib who has been dealing with my property search has been extremely helpful and relentless in finding me exactly what I was looking for. He has taken the time to discuss exactly what I wanted in a flat and was very clear in giving me the different options my budget would get me. He was always very friendly and kind, making us want to rent with Gordon and Co purely based on how well we'd been looked after. I will not hesitate in recommending your company or Rumz to any of my friends or family looking to rent or buy. Kind regards, Nada Dahab
5/5
The Trusted AgentFab customer service!
Rumz Habib dealt with us throughout the process of taking over tenancy of our new home. Very smooth process and optimal customer service. Thank you!
5/5
The Trusted AgentAn estate agent that genuinely cared about getting the best for their tenant
Rumz was great. Worked with landlord to refurbish the house and get completely new furniture throughout.
5/5
The Trusted AgentConsummate property professional
Rumz and the team at Gordon and Co have let my portfolio for over ten years. After dealing with (and frustrated by) 'sales people' for a number of years I was delighted to find an agent that genuinely didn't look for a one off commission but aimed to achieve a long term relationship with a landlord. I've always found Rumz to be honest, accurate and professional in his business attitude and sincere in his approach to establish a long term relationship. This business model is why I've returne to Gordon & Co every time for the last ten years. It was a joy to find them and they've been a pleasure to deal with. I wish them well and continued success in the future.
4/5
The Trusted AgentPrompt and efficient service
Rating only, no written review.
5/5
The Trusted AgentTom is really responsive, helpful and polite. I'd recommend him to everyone.
4/5
The Trusted AgentRating only, no written review.
4/5
The Trusted AgentEfficient and well mannered
Thomas is a breath of fresh air compared to most estate agents I've come across. He was honest and straightforward in terms of when we should put our offer forward and whether there was anyone else viewing the property we eventually got. He did try to re-arrange a meeting we had to move into the property at short notice which was disappointing, but an anomaly as he usually kept in good contact and kept us in the loop about everything.
5/5
The Trusted AgentEythorne road
Excellent service, Dean was very good and communicated well.
4/5
The Trusted Agentthomas was helpful in a long drawn out process; when other parties were slow in responding he helped track them down and get them moving. it was a shame that gordon and co's checks on tenants were as unnecessarily severe as they were, as this was the main cause of the process taking a long time, however thomas helped us through it, and got us moved in on the date agreed despite it looking like it wouldn't happen.
4/5
The Trusted AgentProfessional and prompt in responding
Thomas was my agent for securing a good 2bhk flat. Whilst the flat was unfurnished during my first viewing, I expressed my interest of having the place furnished. Thomas was quite responsive and professional in his approach of quickly speaking to the owner of the flat and arranging for high spec furniture for this flat. He was quick to respond to all my concerns and ensured the handover of the flat was smooth, without any issues. I would recommend Thomas as an agent to anyone searching for a flat in the battersea area.
5/5
The Trusted AgentDean Slater
Dean was very helpful all the way through our process. We saw the house on the first day of it being on the market and we made an offer that same day. Dean was organised with all aspects of the admin and answered any queries that we had very quickly. Our move was therefore very easy and without hassle. I would definitely recommend Dean and Gordon & Co in the future!
5/5
The Trusted AgentRating only, no written review.
5/5
The Trusted AgentThomas is very direct which is good, None of that fluffy "not really listening to your requirements" lettings agent style that so many lettings agents are. Got the job done nice and efficiently and kept me informed and was responsive to my calls and emails etc.
5/5
The Trusted AgentGreat
Knows what he's doing, is very polite and helpful. No nonsense. Sorted me out in seconds. Couldn't ask for anything more.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Gordon
Which Gordon office has the most reviews?
London (200 Lavender Hill) has the most, with 363 reviews rated 4.5 out of 5, followed by London (Strata Pavillion) with 172.
Where are the Gordon offices?
The five Gordon offices, by town:
- London (1354 London Road): 1354 London Road, Norbury, SW16 4DA
- London (200 Lavender Hill): 200 Lavender Hill, London, SW11 1JA
- London (212 Tower Bridge Road): 212 Tower Bridge Road, London, SE1 2UP
- London (6 London Street): 6 London Street, W2 1HR
- London (Strata Pavillion): Strata Pavillion, 4 Walworth Road, London, SE1 6EB
What do sellers say about Gordon?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, RL wrote: "I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ..."
What do buyers say about Gordon?
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Shalini wrote: "From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ..."
What do landlords say about Gordon?
17 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."
What do tenants say about Gordon?
92 reviews from tenants, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."
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