4/5
Excellent services provided by Thomas!!
Rating only, no written review.

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★★★★★
790 reviews across 5 offices and 3 platforms
Gordon has five offices, all in London. Together they have 790 reviews on three platforms, rated 4.3 out of 5 overall.
643
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All 5 offices
121
Reviews on The Trusted Agent
All 5 offices
26
Reviews on Trustpilot
All 5 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ...Read all 3 from sellers
From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ...Read all 4 from buyers
I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ...Read all 17 from landlords
Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ...Read all 92 from tenants
Gordon's five offices, most reviewed first. Each has its own page.
Showing 121 reviews on The Trusted Agent only. Show every review
4/5
Excellent services provided by Thomas!!
Rating only, no written review.
4/5
Dean was very helpful throughout the process. When the original place we wanted was no longer available, Dean went out of his way to find us a new home. He responded to all queries in a speedy and professional manor making the process very easy for me and my husband.
4/5
Dean was very swift in replying
New to London, Dean was great to deal with when finding our 4 bedroom flat. We had a tricky start but Dean was very fast at replying to our e-mails and answered all our questions informatively.
5/5
Excellent Estate Agent
Dean was very helpful and efficient. Made our move easier and stress free
5/5
Professional and helpful
Even though we had a difficult process to go through, Thomas was an amazing help going through it. He was very transparent about what is required and what would be the next steps. He was kind, friendly, courteous and very clear in communications.
5/5
Helpful, polite, professional & welcoming
Dean was first and foremost a very nice guy who acted in a friendly yet professional manner. Any questions we threw at him - he answered them in lots of detail and we left the property feeling like we knew everything we needed to know. Dean gave us various options and showed us different flats on site, he communicated clearly and even arranged to a second viewing for us on request. He responded to our initial interest within a few hours which meant we could secure the property we now call home! Thanks so much Dean, see you around!
5/5
Outstanding Service from Dean
Dean has been amazing throughout my flat renting process, he has been in touch constantly keeping me up to date with the arranged viewings and feedback from prospective tenants..He is very easy to get in touch with and always on hand to make sure the landlord is up to date at all times.. Dean thank you for your professionalism its much appreciated.
4/5
fast, efficient, communicative
From initial appraisal through to offer and AST completion, the process lasted only 4 weeks. This is in no small part due to Dean and Rumz who gave me straightforward, candid and pragmatic market guidance and completed the necessary diligence with the very minimum of fuss. An excellent job, thank you!
5/5
Friendly, helpful and very efficient
Thomas made the process of moving into our new flat in South West London very easy. He was very quick and efficient at processing our offer, getting the contract set up and arranging the move-in. His communication with us was great and he always responded to emails quickly. He was friendly and helpful throughout.the process. Thank you Thomas!
5/5
Personable, Helpful, Efficient
This was our first time renting, and Dean helped us out every step of the way. From the initial viewing and securing the property, right upto the move in day. He was on hand or at the other end of the phone to assist. Cheers Dean SF
5/5
Dean was so helpful agent for a person that come from a different country and try to find a new home In my own process, he dealt with everything that makes me feel safe.
5/5
Helpful, Friendly and Approachable!
Dean was excellent in helping us securing the property and prompt in sorting all of the paperwork. He was available for any queries and additionally information we required as well as efficient in sending over any relevant documentation.Move went very smoothly and was good of Dean to call in and check to see how we were getting on! Thanks!!
5/5
Excellent service
Tom provided a highly professional service and was insightful, knowledgeable and courteous throughout the letting process. Tom adds real value by providing clear lines of communication and by having a very well informed knowledge of the wider residential London market. I would highly recommend Gordon & Co solely due to the first class service he provided.
5/5
Really efficient agent, secured our flat straight away
Thomas helped us support our property really efficiently.
5/5
Excellent Service
Thomas has been a great help during my flat hunting. He was really helpful and provided me with all the information I needed to know. The process was fast and painless. Most importantly, he is kind and considerate. Big thanks to him.
5/5
A friendly, yet professional attitude
Dean helped me to secure the apartment the moment I stepped in. He explained everything to me, I signed the papers, and I moved in 3 weeks later. Couldn't ask for a better service.
5/5
Efficient and professional service
Thomas was extremely helpful in our flat lettings search. He fully understood that we were focusing on a particular development and got in contact with us as soon as Gordon&Co got the instruction from a landlord, without pressuring us to look at other properties. This meant we were able to view the flat and put down an offer the next day. As we were looking to move in quickly, Thomas fast tracked our referencing process, which mean it was completed by the next working day. On his part, Thomas ensured everything else that was required was completed ASAP. This meant we were able to move in within a week of viewing the flat. The London rental market is very quick, and it's very easy to lose put because of this. Thomas helps you stay ahead of the game. Throughout the entire process he was both friendly and professional.
4/5
Great Agent
Thomas has been very helpful when my partner and I have looked for apartments. He has responded quickly and been very approachable throughout the process. He has also been thorough when going through information for the apartment we chose to go for. Thomas has made the process of renting for the first time in London a bit more comfortable and safe.
4/5
Professionnal
Professionnal. Available.
5/5
Thomas Meilak of Gordon&Co is a first-rate lettings agent.
I've been landlord of three properties for nearly twenty years, and Tom is among the best lettings agents I've used. He's thorough, efficient, flexible, professional and courteous. He showed my flat to a prospective tenant the same day I confirmed the instruction. We received an immediate offer, a little under the asking rent. Tom negotiated the offer upward, and moved the tenants in for me (after liaising between me and the tenants, getting all questions answered, and arranging a professional clean for me) within a week. Exemplary service.
5/5
Excellent
I recommend Thomas as he has been very helpful and professional. He was always available and provided us with every answers we needed, facilitating our flat hunting and moving process. Thanks again for your assistance.
5/5
very good communication and helpful
Thomas has very strong communication skills, he was always available whenever we were emailing him. Thanks Thomas for your help!!
5/5
Tenant Find Service
Having dealt with Rumz throughout the process of securing a new tenant for our managed property and I am extremely satisfied with the whole process from start to finish. Rumz is fast to respond and will go over and above to offer the best possible service, and I look forward to working alongside you again in the not to distant future. Happy New Year Team GoandCo..
5/5
Patient and thoughtful
Thomas has been amazing, my situation was complexe: international move without my partner therefore tight budget et lor of stress, However Thomas has been extremely patient and has understood all my concerns and has find a solution of each one it. I highly recommand him as an agent and I will definitely keep in touch with for my next steps.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (200 Lavender Hill) has the most, with 363 reviews rated 4.5 out of 5, followed by London (Strata Pavillion) with 172.
The five Gordon offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, RL wrote: "I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Shalini wrote: "From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ..."
17 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."
92 reviews from tenants, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."
Tell us what you need and up to 3 trusted local agents will be in touch.