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Gordon estate agents in London

4.3

★★★★★ Great

790 reviews across 5 offices and 3 platforms

www.goandco.co.uk

Gordon has five offices, all in London. Together they have 790 reviews on three platforms, rated 4.3 out of 5 overall.

Google logo

4.3 / 5

643

Reviews on Google

All 5 offices

The Trusted Agent logo

4.8 / 5

121

Reviews on The Trusted Agent

All 5 offices

Trustpilot logo

26

Reviews on Trustpilot

All 5 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Gordon's five offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 640 reviews on Google only. Show every review

5/5

Google

Had a very good experience with Gordon & Co when renting a property this month. Aysia was particularly helpful when it came to finalising the details and ensured that our move in was stress free!

Doug · 31 March 2023 · Gordon London (212 Tower Bridge Road)

1/5

Google

I’m not one to kick up a fuss generally with these things but for the sake of protecting future tenants, I decided to give this feedback. If you’re looking for the worst property management experience as a Tenant, Sophie Mummery is the person you need to ask for. Aside from her ignorance, cynicism and complete disregard for her tenants experience in one of Gordon & CO’s properties, her inability to fix just one simple issue in our flat over our two years tenancy speaks volumes. If Gordon & Co want to improve customer service, I would reconsider whether she is suitable. My liaison with her maternity replacement, Melisha Pall, has been considerably better - I wish her my thanks for all her help.

Eleanor · 31 March 2023 · Gordon London (212 Tower Bridge Road)

5/5

Google

After numerous frustrating experiences with other London letting agencies our process of renting a property with Gordon & Co was extremely refreshing. Our agent Becky was super personable, professional and helpful throughout the rental process often following up and chasing the management company on our behalf to progress the process. My partner and I are very grateful to Becky for her hard work and would highly recommend renting with the Gordon & Co team.

Nikki · 31 March 2023 · Gordon London (212 Tower Bridge Road)

5/5

Google

The process of renting a property with Gordon & Co was extremely smooth, quick and easy. Becky gave us a great impression the first time we met for a viewing. She was super friendly, professional and accommodating throughout the rental process. Both my partner and I are extremely happy with Becky and the whole Gordon & Co team, so really can't recommend them enough. Feeling lucky that we stumbled on such a good estate agency which is genuinely doing their best to help.

Yoan · 31 March 2023 · Gordon London (212 Tower Bridge Road)

1/5

Google

Avoid this agent!! Tried to con us out for over £1,400 in charges for damages that were either already in the property or by way overcharging us for the very basic wear and tare! It took us months to resolve and resulted in us disputing to the DPS which we did win.NegativeProfessionalism

Thomas · 31 March 2023 · Gordon London (212 Tower Bridge Road)

Agent replied · 21 June 2024

Hi Thomas, Thank you for the 5* review, its greatly appreciated. Nice to know Tarryn provided the service we pride ourselves on. We wish you all the best and hope you enjoy your time in Greenwich. Kind Regards Hi Thomas, I am sorry to see you have changed your five star review to now a one star review. Seems a lot can change over the course of 12 months. I am ever so sorry to hear of your issues on the return of your deposit but as you have clearly stated the matter has in fact been resolved with the TDS. We wish you all the best. Kind regards

1/5

Google

This estate agent is rubbish, absolutely rubbish, keep away from renting from them.

Edintown · 31 March 2023 · Gordon London (6 London Street)

5/5

Google

Had a great experience with Gordon & Co. Eric was very helpful to find a flat for our tenancy and organizing visits… great experience, thanks Eric!

Leo · 31 March 2023 · Gordon London (6 London Street)

Agent replied · 30 July 2023

Hello Leo, thank you for sharing your experience working with Eric on behalf of Gordon & Co. We hope you enjoy your time at your new property!

5/5

Google

Liam Parnell took care of me through the entire rental process, he was a huge help and great communicator. It was technically my first time doing a full lease on my own, so it was quite nice to deal with a professional and nice person through the process. Thanks, Liam!

Noah · 31 March 2023 · Gordon London (6 London Street)

Agent replied · 30 July 2023

Hi Noah, thank you for renting through Gordon & Co. It's great to hear of your experience working with Liam and we hope you enjoy your time in your new property!

5/5

Google

Thank you so much Chris ( Norbury Branch)for all support throughout my purchase .

Ayat · 31 March 2023 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Thank you for your kind review, I wish you all the best in future. Regards, Chris Gordon & Co.

5/5

Google

I've just recently sold my two bedroom house in Norbury with Chris Read. The whole process from the sale to completion was six weeks. Chris thanks for your professionalism and support, which contributed to a relatively stress free experience. I would not hesitate recommending Chris, Nile and Gordon & Co.

Dee · 31 March 2023 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Thank you for your kind review, I wish you all the best in future. Regards, Chris Gordon & Co.

5/5

Google

I recently sold my house with Gordon & Co Estate agent. Chris Read's valuation was spot on because I received an offer the same week it went on line. Chris was helpful with every step in the process and was always available to support me. Thank you Chris, you have been wonderful.

Marcia · 31 March 2023 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Dear Marcia, Many thanks for your kind review. I wish you all the best in future. Regards, Chris Gordon & Co.

5/5

Google

We've just completed on our first home, after a few failed attempts before due to problems with previous buildings - and the service and help we received from Chris Read was night and day vs previous estage agents from a different firm. Chris has been great throughout the process, keeping us informed, giving us advise without putting any pressure on us, knowing we were first time buyers and giving us the confidence to know we were getting through a new, unknown, stressful process with support. Chris has been the ideal agent to work with, and we couldn't have been happier having him to work with!

Riaz · 31 March 2023 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Dear Riaz, Many thanks for your kind review. I wish you all the best in future. Regards, Chris Gordon & Co.

5/5

Google

My name is Wayne foster I just bought a property through Gordon and co estate agents. I had the most amazing experience. My sale agent name is Chris Read. He was very helpful, he was very informative an gave his honest opinion about everything, whenever I have any questions I always ask him an he always respond straight away and he always make sure I understand everything that he was explaining. I’m a first time buyer and he guide me through the whole process making sure I understand every little detail and even after the sale has completed he is still making the effort to help us settling properly. For Chris Read and the Gordon an co team it’s not just about a quick sale they genuinely want to help everyone have a great experience getting onto the property ladder. Throughout the whole process I felt like I gained a friend. Thanks again Chris. From Wayne foster.

Anolbo · 31 March 2023 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Dear Anolbo, Many thanks for your kind review. I wish you all the best in future. Regards, Chris Gordon & Co.

5/5

Google

Chris at Gordon and Co. Norbury was an absolute pleasure to work with as a first time home buyer. He was super accommodating with the many viewings we asked for, very responsive to our many questions, and just a generally nice person to be looking at houses with. Despite having to look at other properties with other agents, we had hoped we’d be able to complete with Chris, and were glad that was the result! I would trust him to help us find our next house, or sell this one when it’s time to move on.

Jamie · 31 March 2023 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Dear Jamie, Many thanks for your kind review. I wish you all the best in future. Regards, Chris Gordon & Co.

5/5

Google

I bought a property using Gorgon & Co and specifically, estate agent Lenard Pap. He is an amazing estate agent! 5 starts! The communication between me and Lenard was always 100%. Also, he did a fantastic job by trying to move things quicker and explaining me every step of the process. I would like to thank the whole Gorgon & Co team for your help!

Z · 9 December 2022 · Gordon London (Strata Pavillion)

1/5

Google

This estate agent is rubbish, absolutely rubbish, keep away from renting from them.

Edmunds · 2 December 2022 · Gordon London (6 London Street)

1/5

Google

They love you when you move in. They will do everything to charge you when you move out. Avoid!

Demetris · 14 November 2022 · Gordon London (Strata Pavillion)

5/5

Google

I couldn't be happier with my experience with Gordon & Co The Hybrid Estate Agents. The entire process was easy and efficient. As soon as I saw the property I loved and contacted the company, Liam, who was my agent, made every step simple. He was easy to talk to, very easy to get in contact with, honest, accommodating and was a pleasure to work with! I will definitely be recommending my family and friends because I enjoyed what is normally a stressful process and ultimately ended up with a flat that I love so much! Thank you so much for everything :)PositiveResponsiveness, Quality, Professionalism, Value

Hads · 25 August 2022 · Gordon London (6 London Street)

5/5

Google

Chris Read from the Norbury branch helped us find our perfect home, and working with him was an absolute delight. He was a credit to the Estate Agency industry; professional, knowledgeable, friendly and punctual. In what is almost unheard of in our experience of Estate Agents, Chris wasn't pushing for a sale every minute of the visits he took us on, which made the whole experience a lot less stressful. Chris's relaxed style made us actually spend far more time with him and looking at homes he suggested, as we felt he really listended to our needs. Chris has real passion in his work and though we won;t be selling for a very long time, when we do, we'll ask Chris to act for us. We would advise anyone looking to sell or purchase a house in the Norbury area to take a punt on Chris and the team at Gordon and Co!PositiveProfessionalism

Stuart · 25 August 2022 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Thank you very much for your lovely review. I wish you all the best in future. Regards, Chris Gordon & Co.

1/5

Google

Very disappointing service here, we dealt with Ellen and she was very rude. When we asked simple questions she was passive aggressive and not very kind in response. I would not recommend renting or letting your house out with Gordon and Co Battersea long term as they go through letting agents constantly and do not handover their work correctly, meaning there is constant confusion and miscommunication which they then blame on their clients.NegativeQuality, Professionalism

Tori · 24 August 2022 · Gordon London (200 Lavender Hill)

Agent replied

Hi Tori, thank you for your feedback and sorry to hear of your experience. Our team pride ourselves on a high standard of customer service, so we’d be disappointed if we failed in this. We apologise if you felt mishandled through miscommunication, so please continue to liaise with our Head of Property Management, Nicola Moore, to resolve any outstanding issues.

5/5

Google

A big thanks to Chris Read at Gordon & Co Norbury. Really impressed by the level of help and support during a very difficult process. Finally we can enjoy our purchase and grateful for Chris’s efforts throughout. Poyan & Fatima

Siri · 30 July 2022 · Gordon London (1354 London Road)

Agent replied · 30 July 2023

Dear Poyan & Fatime, thank you for very much for your kind review and we wish you all the best for the future. Kind regards, Chris Gordon & Co.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Gordon

Which Gordon office has the most reviews?

London (200 Lavender Hill) has the most, with 363 reviews rated 4.5 out of 5, followed by London (Strata Pavillion) with 172.

Where are the Gordon offices?

The five Gordon offices, by town:

What do sellers say about Gordon?

3 reviews from sellers, rated 5.0 out of 5 on average. For example, RL wrote: "I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ..."

What do buyers say about Gordon?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Shalini wrote: "From the first viewing to completion and exchange Gordon and Co, especially Steve Para have been extremely helpful and professional in the way they've handled ..."

What do landlords say about Gordon?

17 reviews from landlords, rated 4.8 out of 5 on average. For example, TE wrote: "I've dealt with Thomas for a couple of years now and I'm happy to write this because of the level of service I've received. He has been excellent. Honest ..."

What do tenants say about Gordon?

92 reviews from tenants, rated 4.8 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."

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