Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,014 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,014 reviews on two platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe recently bought our first property through Goodfellows. Jack was particularly responsive and helpful in getting the sale over the line, and I don't think we could have done it without him! The rest of the team were also very friendly and helpful.
3/5
GoogleRating only, no written review.
5/5
GoogleVery great experience. Such a helpful company. Thank you Ndombasi
5/5
GoogleI had an exceptional experience with Good Fellows. Tayler’s kindness and friendliness made the process very smooth. She patiently answered all my questions and provided guidance with a genuine and caring approach. Her assistance was invaluable, and I am so grateful for her outstanding service and dedication in helping us secure a property to rent. She really made sure that we had a positive and stress-free house move. Kamilla was amazing in assisting us with securing a house to rent. Her friendliness and guidance throughout the process was extremely helpful, creating a pleasant experience. Thank you so much Tayler and Kamilla!! :)
3/5
GoogleRating only, no written review.
5/5
GoogleGreat overall experience. Tayler from Goodfellows morden was dealing us. Very helpful thanks.
5/5
GoogleMy experience with Tayler and Kamilla at Good Fellows was wonderful. Tayler not only recognised my specific taste in houses during the first house viewing but also wholeheartedly committed herself to swiftly finding a property tailored to my preferences. Her keen understanding of my housing preferences demonstrated a remarkable level of attentiveness. Her proactive approach and commitment resulted in a successful and efficient house-hunting experience, showcasing her outstanding ability to deliver personalised and satisfying outcomes. Furthermore, Tayler went above and beyond by thoroughly explaining all the ongoing processes within the house before my official move-in date. Her initiative to arrange a pre-move-in viewing was particularly noteworthy, offering me the opportunity to be well-informed about the status of the property before settling in. Such dedication to communication and transparency sets her apart, as it reflects a level of care and professionalism that goes beyond the standard expectations of a real estate agent. Kamilla exhibited exceptional efficiency in handling all the necessary paperwork, ensuring a prompt and smooth process. Her detailed explanation of the inventory check-in procedures demonstrated a commitment to transparency and thorough communication. Even after the move-in, Kamilla extended her support by addressing my initial queries and offering reassurance. Her dedication to providing ongoing support and guidance reflects a high standard of professionalism. Overall, Tayler and Kamilla made the transition to our new home smooth and pleasant! Thank you Good Fellows!
2/5
GoogleExperience not very good on this occasion, They never answer the phones, when you leave a message they do not return your calls, but constantly send emails out for you to sign i was getting 3 of the same emails a day for days, until i signed without being able to speak to anyone. As i am a client of Goodfellows i do not feel that they acted in my best interest. I have been with goodfellows in morden for a lot of years and this has been the worst time dealing with them as a landlord.
5/5
GoogleI had an exceptional experience with Good Fellows. Tayler’s kindness and friendliness made the process very smooth. She patiently answered all my questions and provided guidance with a genuine and caring approach. Her assistance was invaluable, and I am so grateful for her outstanding service and dedication in helping us secure a property to rent. She really made sure that we had a positive and stress-free house move. Kamilla was amazing in assisting us with securing a house to rent. Her friendliness and guidance throughout the process was extremely helpful, creating a pleasant experience. Thank you so much Tayler and Kamilla!! :)
5/5
GoogleThe team at Goodfellows was very helpful with the renting process especially Tayler and Kamilla. Always ready to assist, very pleasant and professional. Very much appreciative of your help which made the move easy. Keep up the good work.
5/5
GoogleWe had very wonderful experience with the team at Goodfellows, especially, Tayler, Josh and Kamilla. They were very pleasant and very helpful to accommodate us for last minute changes. Our entire process with them was handled smoothly and without any issues. Highly recommend this team!
5/5
GoogleExtremely happy with our service, very considerate and great communication. Outstanding work from Beckie.
Dear Luke, thank you for your 5 Star review , it is so nice to see that we can be considerate with great communication , not necessarily always noted in our industry, Beckie will be delighted to read this. Kind regards Goodfellows Cheam Village
5/5
GoogleWe were really pleased with the professional service at Goodfellows cheam, especially from Maria and Stephen. They kept us informed regularly and were always friendly and helpful. The quick service meant we completed in 8 weeks. We would recommend their service to anyone.
Dear Beth , we love to read a success story ,and the fact that you were kind enough to find the time to post this review will sweet reading for Maria and Stefan (Stephen) . Thank you and we hope all sales will go though in EIGHT WEEKS !!! Kind regards Goodfellows Cheam Village.
3/5
GoogleRating only, no written review.
5/5
GoogleWe had very wonderful experience with the team at Goodfellows, especially, Tayler, Josh and Kamilla. They were very pleasant and very helpful to accommodate us for last minute changes. Our entire process with them was handled smoothly and without any issues. Highly recommend this team!
2/5
GoogleExperience not very good on this occasion, They never answer the phones, when you leave a message they do not return your calls, but constantly send emails out for you to sign i was getting 3 of the same emails a day for days, until i signed without being able to speak to anyone. As i am a client of Goodfellows i do not feel that they acted in my best interest. I have been with goodfellows in morden for a lot of years and this has been the worst time dealing with them as a landlord.
5/5
GoogleMy experience with Tayler and Kamilla at Good Fellows was wonderful. Tayler not only recognised my specific taste in houses during the first house viewing but also wholeheartedly committed herself to swiftly finding a property tailored to my preferences. Her keen understanding of my housing preferences demonstrated a remarkable level of attentiveness. Her proactive approach and commitment resulted in a successful and efficient house-hunting experience, showcasing her outstanding ability to deliver personalised and satisfying outcomes. Furthermore, Tayler went above and beyond by thoroughly explaining all the ongoing processes within the house before my official move-in date. Her initiative to arrange a pre-move-in viewing was particularly noteworthy, offering me the opportunity to be well-informed about the status of the property before settling in. Such dedication to communication and transparency sets her apart, as it reflects a level of care and professionalism that goes beyond the standard expectations of a real estate agent. Kamilla exhibited exceptional efficiency in handling all the necessary paperwork, ensuring a prompt and smooth process. Her detailed explanation of the inventory check-in procedures demonstrated a commitment to transparency and thorough communication. Even after the move-in, Kamilla extended her support by addressing my initial queries and offering reassurance. Her dedication to providing ongoing support and guidance reflects a high standard of professionalism. Overall, Tayler and Kamilla made the transition to our new home smooth and pleasant! Thank you Good Fellows!
5/5
GoogleThe team at Goodfellows was very helpful with the renting process especially Tayler and Kamilla. Always ready to assist, very pleasant and professional. Very much appreciative of your help which made the move easy. Keep up the good work.
5/5
GoogleGreat overall experience. Tayler from Goodfellows morden was dealing us. Very helpful thanks.
5/5
GoogleI couldn't have been happier with the service. they were so helpful, kept in touch and sorted my internet problem with the security questions. They made the whole experience painless, I wished they had their own legal team to make that side as efficient. 10 out of 10. and always happy to answer questions with a smile. GREAT TEAM WORK TOO.
5/5
GoogleSarah & Joel, did an amazing job to sell our home quickly and then manage the issues we had with our chain. They provided support and a reality check when things weren't going well, we got there in the end so thank you for making our dream move come true.
5/5
GoogleThank you Jack and Goodfellows for helping me buy my first flat. Friendly, quick to respond and helped speed up the solicitors.
1/5
GoogleBasically they are bad fellows only support landlords not tenants. Checkout unhelpful agent avoid it
Dear Thavarajah ,we cannot find you on our Cheam data base , are you able to contact me direct? Martin Humphreys 07899842705. Kind regards Martin.
5/5
GoogleWe are so very happy with all the service we have received from Goodfellows Cheam team especially Molly and Beckie. They were very responsive and prompt in keeping us up to date with progress, addressing our queries and concerns and ensuring we have a great experience moving to our new rented home. Would love to work with them in future.
Dear Soumya , congratulations in your new rented home and a big thank you for taking the trouble to post your 5 Star review , which will delight both Molly and Becky as they both believe in great customer service and your kinds words will show to others that they totally deliver on their promise. Kind regards Goodfellows Cheam Village.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Morden has the most, with 825 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards.
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