5/5
GoogleI viewed 2 properties with Sylvie from Goodfellows Estate Agents. I found there was good communication from Goodfellows, and Sylvie was professional, helpful and very approachable.
Trusted Agent profile
Verified
Goodfellows reviews
★★★★★
2,986 reviews across 7 offices and 2 platforms
Goodfellows has 2,986 reviews across seven offices (Morden, London, Mitcham, Cheam, Carshalton Beeches, Cheam and Sutton) and two platforms, rated 4.7 out of 5 overall. Goodfellows Estate Agents Morden has the most, 825. Checked 9 October 2026.
2,984
Reviews on Google
All 7 offices
2
Reviews on View Agents
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords1 review
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
Tenants1 review
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Our offices
Goodfellows's seven offices, most reviewed first. Each has its own page.
- Goodfellows Estate Agents Morden99-103 London Road, SM4 5HP825 reviews · 823 on Google (4.7)10 in the last 90 days
- Goodfellows44 Coombe Lane, Coombe Lane, SW20 0LA815 reviews · 815 on Google (4.6)10 in the last 90 days
- Goodfellows Mitcham7-8 Fairgreen Parade, London Road, CR4 3NA549 reviews · 549 on Google (4.7)10 in the last 90 days
- Goodfellows2 Ewell Road Cheam Village, SM3 8BU378 reviews · 378 on Google (4.8)8 in the last 90 days
- Goodfellows Estate Agents Carshalton Beeches3 Beeches Avenue, SM5 3LB336 reviews · 336 on Google (4.7)10 in the last 90 days
- Goodfellows40 The Broadway, SM3 8BD331 reviews · 331 on Google (4.8)8 in the last 90 days
- Goodfellows Estate Agents Sutton30 Stonecot Hill, SM3 9HE226 reviews · 226 on Google (4.8)3 in the last 90 days
Awards
Trusted Agent 2026 results for Goodfellows. Each award is assessed separately from the review sites.
- GoldGoodfellows, CheamTrusted Agent 2026 · National position 422
- GoldGoodfellows, MordenTrusted Agent 2026 · National position 525
- GoldGoodfellows, LondonTrusted Agent 2026 · National position 668
- Trusted AgentGoodfellows, MitchamTrusted Agent 2026 · National position 1078
Latest reviews from every Goodfellows office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRobbie was great in helping my partner and I find our dream home..
5/5
GoogleRobbie has been very helpful throughout the process and very professional. Highly recommend
5/5
GoogleWe had a really great experience with Robbie and couldn’t be happier with the service she provided. From the moment she showed us around the property, she was friendly, approachable, and genuinely happy to help. She answered all of our questions thoroughly and made us feel comfortable throughout the viewing, never making us feel rushed. What we appreciated most was how responsive and attentive she was. Whether it was an email or a phone call, Robbie always got back to us quickly and kept us updated every step of the way. It was clear that she genuinely cared about helping us and making the process as smooth as possible. Robbie’s professionalism, great communication, and friendly manner made a real difference, and we’re very grateful for all of her help. We wouldn’t hesitate to recommend her to anyone looking for an estate agent who is reliable, knowledgeable, and a pleasure to deal with.
4/5
GoogleI had a very good experience. Right from the beginning it was hassle free. I was kept informed at every step .
5/5
GoogleI highly recommend Meg for her exceptional professionalism. She made the apartment viewing process seamless and was incredibly understanding when I fell behind schedule. Thank you, Meg, for your patience and great service!
5/5
GoogleWe had an excellent experience selling our house through Goodfellows Cheam. From start to finish, the team were professional, knowledgeable and clearly understood the local market. This is the third time we have used Goodfellows Cheam over the past 30 years, and each experience has been extremely positive, including one sale that was not particularly straightforward, through no fault of Goodfellows I would highly recommend them. Everyone we dealt with was friendly and helpful. Lorraine carried out many of the viewings, while Stefan and Maria managed the process and were particularly supportive, knowledgeable and efficient throughout.
Agent replied · 22 August 2026
Dear Nela , wow what a review , for us to be reviewed over three decades with three different transactions we really hope this proves that Goodfellows offer a consistently excellent service as judged by you , the client, who is the most important reviewer as you can judge our service on how it impacts you. So a huge thank you from us for not only the 5 star review but also for your loyalty over the proceeding 30 years. Lorraine , Stefan and Maria will be delighted to read this and Goodfellows as a company are incredibly thankful for your custom.Kind regards Goodfellows Cheam Village.
5/5
GoogleThe Cheam Village Branch of Goodfellows Estate Agents has been outstanding throughout the entire process of our house sale. Stefan and Maria have gone above and beyond to ensure the process went smoothly and quickly. Their friendly professionalism was perfect for our situation and we cannot thank them enough.
Agent replied · 22 August 2026
Dear Steve, a very heartfelt thank you from us at Goodfellows it is never easy selling a home that has so many memories and we really appreciated your contribution to which makes us value the relationship we can have with clients. Stefan and Maria come with both experience and maturity which we believe really helps them understand a clients situation so that they can be professionally friendly and help the sale go through smoothly and quickly. We really value clients like you and wish you and the family all the best for the future. Kind regards Goodfellows Cheam Village.
5/5
GoogleWe had a great experience renting a flat through Goodfellows Estate Agents, thanks to Yasmin. She was professional, friendly, and very responsive throughout the process. Her prompt and efficient service helped us secure a flat much faster than we expected. She kept us informed every step of the way and made the whole experience smooth and stress-free. We highly recommend Yasmin and the team at Goodfellows Estate Agents!
5/5
GoogleThank you Yasmin, Fella & Christie for all your help & for supporting us throughout the process of the letting of our property. You have been professional, friendly & helpful at all times. We are very grateful.
5/5
GoogleWe had an incredible experience with the team at Goodfellows Cheam Village while buying our new home. Thank you Maria, Stefan and everyone involved in the process. We couldn't be more grateful for your support throughout. What a lovely bunch! Thank you!
5/5
GoogleIt was really good working with Topaz in getting my new property rent and moving in She made the process very easy Thanks Topaz for your timely actions
5/5
GoogleA good experience having our new property via Goodfellows courtesy of Topaz She was great and topnotch in her service and relationship kudos
5/5
GoogleTopaz showed us some properties. She was great. Very knowledgeable about the market and location. Very patient and helpful.
5/5
GoogleWe had a complicated process selling our property, but Goodfellows were great and helped us through the issues we had with the buyer.
5/5
GoogleWe had a great experience with Topaz throughout the process of securing our flat in Tooting. She was professional, friendly, and always quick to respond to any questions we had. She kept us updated at every stage, making what can often be a stressful process feel straightforward and well managed.
5/5
GoogleI was looking for a property for a month but eventually found one through Topaz. The move-in process was smooth, and communication was excellent throughout my tenancy.
5/5
GoogleGoodfellows handle our house sale Kerry and Debbie were fantastic to deal with throughout, they went above and beyond to help us, professional, Friendly and kept us informed. We would highly recommend Goodfellows
1/5
GoogleUnfortunately, my experience with Goodfellows has been disappointing and has fallen well below the level of service I expected from a professional estate agency. Communication throughout the instruction has been poor. Appointments were missed and, on several occasions, cancelled at short notice, causing unnecessary inconvenience. There were also multiple occasions where information and emails that had been specifically requested were either delayed or never sent at all, despite repeated follow-ups. The quality of viewings was equally disappointing. A number of prospective viewers appeared to have little genuine interest or suitability for the property, leaving me with the impression that adequate buyer qualification and vetting had not taken place beforehand. In addition, the effort and enthusiasm demonstrated by the sales team during viewings felt lacklustre and did not inspire confidence that the property was being actively and professionally marketed. There were also basic administrative issues. The "For Sale" board was not installed until approximately two months after the property was listed, and despite requesting its removal over four weeks ago, it remained in place for an extended period. While I appreciate that property transactions can be challenging, I expected significantly better communication, organisation, and attention to detail. Regrettably, my experience has left me disappointed, and I cannot recommend the service based on the standards delivered in my case.
Agent replied · 22 August 2026
Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with your experience and that our service did not meet your expectations. At Goodfellows, we pride ourselves on delivering the highest level of customer service and communication, and we regret that you feel this was not reflected in your case. Whilst there were occasions where appointments had to be rearranged due to unforeseen circumstances, we appreciate the frustration that this can cause. Feedback such as yours is never taken lightly, particularly as it falls short of the standards we set ourselves and that are reflected in the volume of positive feedback we receive from our clients. We wish you all the very best for the future and thank you for having given us the opportunity to assist with your property sale.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Thank you for the 5 star review, Theo!
5/5
GoogleWe have never had such a good service, Yasmin Pita has been amazing. She has been so friendly, and professional. Yasmin has kept us up to date on every stage of finding our new home, we feel like such valued customers. She is a credit to Goodfellows. If you are looking for friendly , smooth, stress free move then I can highly recommend Yasmin. Thank you Yasmin
5/5
GoogleYasmin is such a great agent. She made an effort to understand my situation in order to aid my search more appropriately. She took time out to give me much needed advice and was a thoroughly pleasant person throughout.
5/5
GoogleGreat service on property viewing, recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Goodfellows
How many reviews does Goodfellows have?
Goodfellows has 2,986 reviews across its seven offices, rated 4.7 out of 5 overall: 2,984 on Google, 2 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Goodfellows office has the most reviews?
Goodfellows Estate Agents Morden has the most, with 825 reviews rated 4.7 out of 5, followed by Goodfellows with 815.
Where are Goodfellows's offices?
Goodfellows Estate Agents Morden, 99-103 London Road SM4 5HP; Goodfellows, 44 Coombe Lane, Coombe Lane SW20 0LA; Goodfellows Mitcham, 7-8 Fairgreen Parade, London Road CR4 3NA; Goodfellows, 2 Ewell Road Cheam Village SM3 8BU; Goodfellows Estate Agents Carshalton Beeches, 3 Beeches Avenue SM5 3LB; Goodfellows, 40 The Broadway SM3 8BD; Goodfellows Estate Agents Sutton, 30 Stonecot Hill SM3 9HE.
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards: Goodfellows, Cheam won Gold; Goodfellows, Morden won Gold; Goodfellows, London won Gold; Goodfellows, Mitcham won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.