Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotI love the attention given to me from…
I love the attention given to me from start to finish. It made me feel welcomed and confident that my needs will be cared for. It was customer relationship at it's best. Jakie in Aklam Gardens office was very instrumental through out the entire process. She was always eager to clear our doubts and concerns. Her customer relation was top quality. She made us stay.
Solomon · 18 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review SolomonIts fantastic to read how our team at Aklam Gardens have made you feel, and that they have supported you throughout your purchase journey.We really appreciate you taking the time to share this feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotVery friendly and reliable team
Very friendly and reliable team. Great communication throughout the buying process and after care.
Daniel · 17 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review DanielWe appreciate you sharing your positive purchase and aftercare experience with us!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotFirst time buyers.
We are both first time buyers and when we went up to the new chimes bank estate we were greeted by Caroline who made us feel very welcome and at ease. Caroline explained the whole process and talked us through each stage.We then went on to reserve our property and Caroline was there to assist us with any questions every step of the way and nothing was to much trouble she kept in regular contact and if she didn't have the answers she would find out swiftly and get back in touch. Buying with gleeson has been an enjoyable experience thanks to Caroline and the team. Our home has been built and finished off with everything we chose and wanted to a very high standard.
Jade · 14 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review JadeWe are delighted to read about the excellent support Caroline and the team have provided, and than you are pleased with the high standard of your new Gleeson home!Thank you so much for taking the time to share your feedback with us.Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotWe moved into our property on Willows…
We moved into our property on Willows park almost 18 months ago. We are still waiting for our drive to be topped with tarmac and have all of the rotten and broken wood replaced. We are also waiting for the road surface to be completed. We did leave a review last time and was contacted to say work would be carried out by the end of April. Well we are half way through May and we still haven't had our drive finished or the road even started. There is still lots of rubbish dumped at the top of our road. They make promises that never happen. Our house build is actual okay, we like the house and have only had minor issues, but we didnt expect to spend the best part of 200k and our driveway remain unfinished and the road looks like a building site at the entrance.
Customer · 14 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your reviewWe are concerned to hear about the issue you have raised. Please can you share your plot number with us so we can investigate further?We have made a request through Trust Pilot for your details which you can reply to, alternatively you can share the plot number by updating your review.We look forward to hearing from you asap.Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotEverything was okay the staff that…
Everything was okay the staff that attended to us Ginell was wonderful. My only concern is a three bedroom semi detached with one bathroom is not encouraging.
SCHOLAR · 14 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your reviewWe really appreciate you taking the time to leave us your feedback!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotAmazing! Would highly recommend!
Jackie has been fabulous throughout the process of buying our first home. She has looked after our property and made sure that all our requirements were met even though we have not set foot on the site until our house was completely built. Even from day one she has been consistently fabulous and supportive. I would strongly recommend buying a house from Gleeson as they have excellent customer service and friendly advisors.
Juliet · 13 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you so much for your review JulietWe are delighted to hear about the great service that has been provided by Jackie, and we are really grateful for you taking the time to share your feedback with us!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotIncredibly helpful sales team with brilliant knowledge
This is my first New Build home in over 30 years of home ownership. The staff at all sales sites are incredibly friendly and helpful. I have been extremely well looked after by Toni at Harriers Croft Development and Lee at Saxon Grange - both working together to ensure that I make the right decision for myself. I am incredibly grateful to both of them, and I look forward to moving in, having now reserved my own plot!
Kerri · 12 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review KerriIts fantastic to read that you have had such good service from both Toni & Lee, and that you have been able to make the right decision on which Gleeson Home to purchase.We look forward to your new home being completed and helping you settle into your first new build home!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGleesons the shore lands in skegness…
Gleesons the shore lands in skegness has an amazing young man called Liam Conneely . He’s very knowledgeable great people skills and answering all my questions that I asked with looking to buy I felt at ease no pressure sell and I was impressed by his ability. he’s a credit to this company
Yvonne · 12 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review YvonneWe are delighted to receive such lovely feedback regarding Liam and how he was able to assist you recently.Thank you so much for taking the time to leave us your feedback - it really is appreciated.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWe bought home at harriers Croft…
We bought home at harriers Croft (Gleeson homes)Was very straight forward they sorted mortgage solicitors pretty much everything even sorted out fitted wardrobes for us. But what made this even more special was Toni in office she showed us round all homes available and sorted out fitted wardrobes even electrics in garage. She very polite and helped us in everyway
Steve · 12 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review SteveIts wonderful for us to receive feedback like this. We pride ourselves in supporting all our customers throughout the purchase journey, and it makes great reading for us to hear how well Toni in particular has assisted you.Thank you for taking the time to leave us your feedback!Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotStay away don't buy from gleeson
If you haven't bought yet its not to late to turn away there all nice in the buying process witch will catch most people out but once you move in then your see all the bad reviews are real!! I have raised a issue which needs sorting ASAP with still no one has even bothered to come and see me even tho I know they have to drive past my house to get to there office.
Glenn · 9 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Good morning GlennWe are concerned to read the comments you have made in your review. Please can you share your plot number and development name with us so we can investigate further?Alternatively please can you email customercare@mjgleeson.com mentioning this review so that we can flag this issue and look to see what we can do to help resolve the situation?Kind RegardsGleeson Homes
★★★★★ 5/5
Trustpilot5 Star incompetence
I’m giving Gleesons 5 stars for their incompetence. I would not recommend buying from them as they would also get 5 stars for making excuses when reviewing your snag list. Remedial work is shoddy and often makes the problem worse, that’s when they can be bothered to turn up. Absolute rubbish!!!
Jeffrey · 9 May 2024 · Gleeson Homes Tees Valley Blackhall
★★★★★ 1/5
TrustpilotWas pressured to move into the property…
Was pressured to move into the property (Erin road) as quick as possible, then when I moved in the garden and the fencing were not even complete, there was no privacy at all from a busy road, they said the reasons for this was because they had to re-level the gardens at the back. They have promised us that they will be turfing the garden but weeks later this has still not been done, with warmer weather coming I cannot even use my garden. Several defects reported as well but takes them an age to deal with anything. Would avoid buying from these at all costs
BH · 9 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Good morning We are concerned to read the comments you have made in your review. Please can you share your plot number and development name with us so we can investigate further?Alternatively please can you email customercare@mjgleeson.com mentioning this review so that we can flag this issue and look to see what we can do to help resolve the situation?Kind RegardsGleeson HomesGood afternoonWe have now had confirmation that our Customer Care team have today reached out to you to progress the outstanding matters you have raised.We apologise for any delays, but please do not hesitate to reach out to our Customer Care team directly going forwards should you need any further assistance.Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotWould never buy from gleeson again in…
Would never buy from gleeson again in my life. They have missed bricks out of the top of my house which I have complained about numerous of times and still two years on no one has been to my property to rectify this problem. I know have birds in my roof which is causing a lot of problems as you can imagine. I’ve rang up multiple of times to be told to go on my online portal and complain threw them which I have explained numerous of times I have no access to this due to a relationship break down and no one seems to know what else to do if you can’t complain on the portals. This is getting beyond a joke
Chloe · 8 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review ChloeWe have asked one of our customer care team to reach out to you again to see what we can do to better understand the issues and the history to the problem, which will enable us to assess if there is anything we need to do under our warranty obligations.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotIf I could give more than five stars, we would!
We are beyond thrilled with the outstanding service we received from Gleeson Homes, particularly from Amaara on the sales team. As first-time buyers, we were entering into uncharted territory, but Amaara's expertise and guidance were invaluable in helping us navigate through the process with ease. Her consistent communication and unwavering support gave us the confidence we needed to make informed decisions every step of the way. From initial inquiries to reserving our property all the way to signing the final paperwork, Amaara was there, ensuring that we were always in the loop and addressing any concerns promptly. The level of professionalism and care exhibited by Amaara and the entire Gleeson Homes team truly made the difference for us. Not only did we find our dream home, but we also found a supportive partner in our home buying journey. We are immensely grateful for this positive experience and would wholeheartedly recommend Gleeson Homes to anyone looking for a reliable and exceptional home buying experience. We have now been in the house just over a week and still the support continues. Gleeson have sorted snagging out imminently and haven't left us waiting (which can be the case with some new build companies but not this one)! Even though we have completed sales with Amaara, she has continued to check in with us and has reassured us that her support will be available in the future. Thank you Gleeson Homes and Amaara for everything!
Liv · 7 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for this wonderful review Liv!We are so proud to be able to read such a glowing endorsement for Gleeson, and also Amaara our sales executive.It really does sound like the team have delivered on our promise of supporting First Time Buyers every step of the way during the purchase journed, and beyond.Thank you sincerely for taking the time to share your thoughts with us in such detail.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotPetersmiths park
Plot 280 Petersmiths park. I would just like to say that I’ve had a really positive experience throughout with Alex & site manager rod. Alex has always been willing to take me to see the house whenever I wanted a look round which is lovely! Rod has always come to check if i have needed anything after getting the keys and sorted any minor little teething issues with the house! Thanks guys!
Ryan · 7 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review RyanWe are delighted to read what a great experience you have has srom bith our sales and site teams,Thank you for taking the time to share your appreciation with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotKaren Woolley, Vickers Grange
Extremely helpful and friendly! Fast moving and extremely informative about everything involved. Welcoming and supportive. Flexible with our situations and couldn’t be happier with our experience!
Jack · 5 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review JackWe are pleased to read how welcoming, supportive and flexible our team at Vickers Grange have been with you, and that it has left such a lasting impression!Thank you again for taking the time to share your thoughts with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotA big thank you to sales staff
A big thank you to Sue Garner and Christine Henry at Firbeck Fields They have been so helpful, patient and understanding whilst we were purchasing our new home. It can be such a stressful experience but there knowledge, support and advice made a real difference to the experience
WILBOURNE · 5 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your reviewWe are delighted to read about the support and guidance provided by our team at our Firbeck Fields development, and that their assistance has really made the difference to your experience.Thank you again for taking the time to share your feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotFirst time buyer.
First time buyer.Sarah at hays park has been noting but helpful and we can’t wait to see the final build.
OSKAR · 4 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review OskarWe are pleased to hear about the service Sarah has provided, and we thank you for taking the time to share your feedback with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotFirst time buyer
I seen a house that I really liked and went to Gleeson at Acklam gardens where I was met by janette who explained everything to the fullest. We then was introduced to Jackie that has been amazing and really helpful. She has stayed in touch every week keeping me up to date on the building stages and what’s being done. Jackie and janette has both been absolutely amazing.
Claire · 4 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review ClaireIt is very pleasing to read what a great experience you are having with Gleeson, and that our sales team are keeping you up to date we regular build stage updates.Jackie and Jeanette will both be delighted with this feedback!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJackie
Jackie's assistance in securing our first home at Middlestone Meadows as first-time buyers was nothing short of extraordinary. Her warmth, kindness, and unwavering support made what could have been an overwhelming process remarkably smooth and enjoyable. Jackie's patience in guiding us through each step, her attention to detail, and her genuine care for our needs truly set her apart. With her expertise and dedication, we felt confident and empowered throughout the entire journey. We are incredibly grateful for Jackie's invaluable assistance and would highly recommend her to anyone seeking a seamless home buying experience.
Gawin · 4 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for such a lovely review!Jackie will be blown away by your kind words and appreciation for the service she has provided.We really appreciate you taking the time to share such sincere and heartfelt feedback with us - it means so much!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJackie
As first time buyers we came to the Middlestone Meadows development not sure what to expect and Jackie has been phenomenal from the second we walked in the door. She has gone above and beyond for us and I honestly could not be more grateful for all of her help. We weren’t even sure if we could afford our dream home but with Jackie’s expertise along with her help and support we have now put our reservation down ready to move next month. Thank you Jackie
Emma · 4 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review EmmaJackie will be really happy to read your kind words and appreciation for the service she has provided.We are delighted that you have been able to afford your dream Gleeson home, and we wish you many years of happiness living on our Middlestone Meadows development!Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotNew home at model walk
Tina the site manager at model walk was very friendly & made the application process seamless.would highly recommend Gleeson for anyone looking to buy a new home.we can't wait to move in to our new home.
Gary · 3 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review GaryWe are delighted to read that our team at our Model Walk development are looking after you so well, and we cant wait to get you settled into your new Gleeson home!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWonderful Experience for First Time Buyers
My wife and I bought our first home with Gleeson, and the experience was fantastic. We met our sales manager John Carr in November, and thanks to him the whole process was smooth, well-communicated, and stress-free.We were advised our home would be ready between March and May, and John gave us weekly updates throughout the process until we got our keys at the end of April/start of May.John was brilliant at every point of the process, from helping us with the initial steps and stages of the purchase, to aiding us when choosing our extras, it was a pleasure to work with him and Gleeson. This can call be daunting for first time buyers but everything was made simple and hassle free for us.Our new home is ready now and is everything we dreamed of and more, so we'll definitely recommend Gleeson to others and insist that they work with John!
Liam · 2 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review LiamIt makes fantastic reading to hear how well John has looked after you during the purchase journey for your new Gleeson Home.We pride ourselves in being able to guide and support all our customers, but especially first time buyers, through what can initially seem like a daunting experience.Its wonderful to read that John did just that, and that your new home is all you dreamed it would be!Thank you for taking the time to leave us this review - it really is appreciatedKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotLovely experience
Lovely experience Very helpful Looking forward for me new house Ginell very nice customer care and explained me with details I was late as well but still she done work proper and gave me proper timeThanks again
Saqib · 2 May 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review SaqibIts good to hear that Ginell is looking after you so well....and dont worry, we are all late from time to time- its not a problem!Thank you for taking the time to share your feedback with usKind RegardsGleeson Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
