Trusted Agent profile · Middlesex
Verified
★★★★★
1,376 reviews across 3 offices and 2 platforms
Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,376 reviews on two platforms, rated 4.8 out of 5 overall.
1,375
Reviews on Google
All 3 offices
1
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Gibbs Gillespie's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleA very professional service at all times, Katie always keeps me up-to-date in regards to my tenants and if they fall behind on rent payments. What are the next steps involved, what they can do and also very helpful with any and all questions I ever have.PositiveResponsiveness, Quality, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI saw a property to let on Rightmove and sent an email to Gibbs Gillespie in order to arrange a virtual viewing, as both me and my partner are vulnerable to Covid 19. Stefan Sturge replied to my email very fast and he was very eager to help. We booked a virtual viewing for the next day. Stefan was punctual, friendly, very helpful and very professional throughout the whole process and these are qualities that unfortunately are not very common among lettings agents. Even though we ended up making an offer for another property that was not advertised by Gibbs Gillespie, we will definitely keep Gibbs Gillespie and Stefan in mind next time we need to move. Thanks again for your time and help. We really appreciate it.PositiveResponsiveness, Quality, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleKatie from the accounts department at Gibbs has been very prompt and responsive to our various requests as landlords. She and her team have helped us manage the property efficiently over the last many years and I highly recommend them as the best Property Agents in this area.PositiveResponsiveness, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleTotally professional service. Katie kept me up to date on a daily basis when my tenants fell behind with rent payments in this very difficult time. I did not need to call the office at anytime as they always notified me as soon as a payment was or was not received. I have multiple properties through out London and this is by far the best service I have every had in over 20 years! I can totally recommend this service. John M. HarrowPositiveProfessionalism
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5/5
GoogleStefan at Gibbs Gillespie was very professional, friendly, and knowledgable. We had lots of questions about the property we viewed, and he helped with all of them. Overall, the team at Gibbs Gillespie were prompt and helpful at every stage, from property viewing to settling in to our new home.PositiveResponsiveness, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleWe let several properties through Gibbs and their success in finding us quality tenants and at the right price is highly commended. So is Katie and her colleagues at the Accounts who do fantastic work to keep our accounts in order and so promptly deal with any requests and issues. Thank you for your great work. TinPositiveResponsiveness, Quality, Professionalism, Value
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleNice experience! I would definitely recommend Gibbs Gillespie. Everything was really fast and easy when coming to papers and the communication was really good. When finishing the contract we encounter a little issue with the landlord who wasn’t much willing to give us back £700- the residual rent, but Ellie Spencer was really helpful and got us back the money. She’s the most professional I’ve collaborate so far and I would really like to thank her for all the support!PositiveResponsiveness, Quality, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleFirst rate service from Matt Barseghian in the sale of my housePositiveResponsiveness
Dear, Anthony, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleProvided an attentive and high quality service throughout the transaction.PositiveResponsiveness, Quality, Professionalism, Value
Hello D Huw Davies Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleVery good customer service and very nice and professional people to work whit.Thank you very mach Ebrahim Al-Mufti for all the effort.I recommend Ebrahim whit all the confidence!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSam & Sinead have been fantastic throughout the recent sale of my property. I would highly recommend!PositiveQuality, Professionalism
5/5
GoogleFantastic service from Gibbs Gillespie in the hands of Sam who always kept me informed throughout the whole process, making my sale as stress less as possible.PositiveProfessionalism
Hello Denis Thank you for your review about Sam at our Gibbs Gillespie Ruislip branch! We love to receive positive feedback after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleVery pleasant experience buying through Gibbs, particularly dealing with Sam Robbins who was very professional, helpful and supportive in the lead up to exchange.PositiveResponsiveness, Professionalism
1/5
GoogleNot the best experience when viewing a potential BTL property through the agent. Seemed totally disinterested and it sounded like the agent would prefer to have been elsewhere on a Saturday afternoonNegativeResponsiveness, Professionalism
Dear Nirav We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleI've had a great experience with this highly attentive, friendly professional team. Even lettings customers are still appointed a single point of contact. Patient and helpful - would recommend.PositiveResponsiveness, Professionalism
5/5
GoogleI didn't end up buying a property through Stephen Brick but he was very helpful with my search in comparison to other agents I have experienced, thanks so much for all your help.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI was really pleased with the excellent service I received from Matthew at the Ruislip branch. He responded quickly and positively to all my queries and supported me throughout the process. I would certainly contact him for any future sales or purchases.PositiveResponsiveness, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
4/5
GoogleA very responsive team; I dealt predominantly with Sam who worked hard to get the job done. Sometimes a bit a blunt for my tastes but was ultimately able to push the sale through when things were starting to stall. Good job overall all round.PositiveResponsiveness, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleWe cannot thank Sinead and the team at Gibbs enough for their hard work and professionalism. Easy to contact, brilliant communication and support throughout our sale and purchase. Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGibbs were excellent during the sale of my home recently - kept us informed throughout the process and kept things moving along until completion. Thanks to both Ryan and Matt (and their team) for everything!PositiveResponsiveness, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleWe purchased a property via Gibbs Ruislip. Dealt with Matthew Barseghian end-to-end who I believe is a Sales Manager. Very professional and responsive. Helped to take numerous queries directly to seller for a speedy response. Made accommodations for last minute changes related to survey and other electrical/gas inspection at the property. Very impressed.PositiveResponsiveness, Professionalism, Value
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleGibbs have been amazing from start to finish. In particular Ryan and Dominic were extremely helpful and responsive to all my questions. I moved over to Gibbs from a local competitor and the service provided by Gibbs was far superior. I would definitely use them again if I ever moved.PositiveResponsiveness, Quality, Professionalism
Dear Paulette Ng, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe have been meaning to leave this review since we sold with this branch of Gibbs in September so apologies to them for the lateness of this! We worked specifically with Sam and Sinead to sell our property and could not have been more impressed or pleased with the service we received. Right from the start, they were professional, helpful and friendly. At every stage of the process they worked hard to keep us informed and reassured which was always very much appreciated! We could not recommend this branch more to anyone looking to buy or sell in the area! Thanks again to Sam, Sinead and the rest of the team for their hard work.PositiveResponsiveness, Quality, Professionalism, Value
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleWe were very comfortable dealing with Sam, the Manager at the Ruislip office. He was professional and always kept us in the loop during the process. His Sales Team were keen, friendly and easy to deal with. Selling a house is always an emotional time, Sam and the Team in Ruislip were professional and made the process as smooth as possible - Thank you to you all.PositiveResponsiveness, Professionalism
Dear Tracey Garnham, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ruislip has the most, with 520 reviews rated 4.8 out of 5, followed by Pinner with 476.
The three Gibbs Gillespie offices, by town:
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold.
