Trusted Agent profile · Middlesex
Verified
★★★★★
1,376 reviews across 3 offices and 2 platforms
Gibbs Gillespie has three offices, in Ruislip, Pinner and Ruislip Manor (Middlesex). Together they have 1,376 reviews on two platforms, rated 4.8 out of 5 overall.
1,375
Reviews on Google
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Gibbs Gillespie's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent agent Matthew Marla he makes us letting property a drem.Very professional he deal with the application, arranging meeting with landlord, he has always kept us informed, and been professional in all his communications, customer care service honest transparnet. Have no doubts about using this easte agent, you will not be disappointed... Well done
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5/5
GoogleI needed guidance from the Gibbs Gillespie Accounts Team. As is my usual experience they were very efficient and professional. Ellie was able to answer my concerns and support me in making the appropriate decision.
5/5
GoogleReceived an email communication from the Accounts team , probably a standard generated email, about non receipt of rent from a tenant. Queried the background to this and next morning received a full explanation from Ellie and everything resolved without any fuss. This is what good service is all about.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleLet my house through Gibbs Pinner and after we hit the right price point Gibbs delivery on their rental valuation. Brilliant service. My advice to anyone in Pinner looking to rent through an agent is to get at least 4 rental valuations. I got 1 valuation initially and based all our figures on it and it turned out to be £1k less than what my property was worth. Some agents just want to get the fee in the bank, Gibbs didn’t do that.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleWe have just exchanged and the service received from Gibbs Gillespie has been outstanding. From the moment I made contact with the estate agent through to exchange. I had intended to go with another estate agent but from the moment Grant Pettersson viewed the property I changed my mind. I was struck by the way he walked around the property and noticed things that were important to me. The proposed price was higher than the other estate agent and his knowledge of the area gave me the confidence he knew what he was talking about. Basically it was the way he viewed the property as it gave me a good idea as to how they would show prospective buyers round. His support throughout has also been greatly appreciated especially as I have never sold a property before. It should also be noted that Grant provided me with a contact to help with the clearance of the house something I had no idea who to approach and so this was particularly helpful for me. Overall it is fair to say that I was pleased with the fact we went with Gibbs Gillespie and I feel the best price was obtained. I could not have asked for anything more.
5/5
GoogleNice experience! I would definitely recommend Gibbs Gillespie. Everything was really fast and easy when coming to papers and the communication was really good. When finishing the contract we encounter a little issue with the landlord who wasn’t much willing to give us back £700- the residual rent, but Ellie Spencer was really helpful and got us back the money. She’s the most professional I’ve collaborate so far and I would really like to thank her for all the support!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI am so impressed with the customer service of Gibbs Gillespie but especially with that of agent, Stefan. He genuinely cared about finding my partner and I the perfect rented property. He was extremely professional, friendly, trustworthy and he was calm at every viewing. He was able to answer all my questions and there was no rushing round properties and no hard sells! Would definitely recommend for excellent caring customer service and professionalism! I am so excited to move into our new rented property which is perfect for us and completely thanks to Stefan!
5/5
GoogleVery pleased with the level of service we received from the Gibbs Ruislip Sales team. Very responsive & professional throughout, would highly recommend to anyone buying or selling a property.
Dear Nitya Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleJust a quick acknowledgement to Mat & his colleagues at Gibbs, Ruislip. Selling our house wasn't the easiest thing to do during a pandemic but with their help we finally exchanged contracts on the 29th March. Mat was always at the end of the 'phone with advice & reassurance when needed & kept us regularly updated. We wouldn't hesitate to recommend them.
Dear Pam Yarrow, Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleA great experience, especially since everyone knows buying a new home can be SO stressfull. Despite the vendors being ‘challenging’, Elaine Lawrence @ Gibbs Gillespie Ruislip went over & above to get us through to completion in record time... even with COVID. This is the 2nd time I have used Gibbs Gillespie, the 1st through Pinner branch in selling my mothers property. On both occasions, the customer service has been excellent and I would not hesitate to recommend, if you are selling or buying. True professionals and the gift pack received as a buyer through GG in partnership with Waitrose was a very pleasant surprise. Cleaning goods, top quality chocolates, biscuits & Prosecco. Well done Waitrose & GIbbs Gillespie Team _ Ruislip. G. Johnson _ completion date 27 May 2021.
Dear Gerry Thank you for the great review about Elaine from our Gibbs Gillespie Estate Agents Ruislip team. It’s fantastic to hear that we could provide you with a great service that you were happy with. Kind regards Customer Care Team
1/5
GoogleAbsolutely appalling, we had a appointment to view the property, but the assistant got no knowledge of the property, she said all I know this is a ex rented property, I asked does it have a dedicated car park , her answer was I guess so ,and she didn’t show me the car park she said it must be one of them around the corner. Then I asked is this a sharing garden her answer was I guess so , again she said all I was told this is an ex rented property Above all there was one Guy from the office rung me next day to ask how did it go , when I told him all the story , he offer no apology, and he simply said , sir she only work for us during the weekend , and banged the phone , the time was 10.55 am on 08.02.2020 please check your telephone records , charming customer service
Dear Dasun We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleCan't fault the Team at Gibbs Gillespie Ruslip Manor. Tony, Oliver & Danielle have been professional, efficient & helpful. Danielle has kept in touch with me throughout the whole purchasing process, so I was kept in the loop the whole time. Thank you all very much.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI highly recommend Gibbs Gillespie, Ruislip Manor. From start to finish we were extremely impressed with the whole process. Lucy Attwood was professional, friendly and efficient. Our house was on the market for one day of Saturday viewings and we had an offer by the Monday. Danielle has been absolutely brilliant at managing out move. She has been great at communicating with us, chasing solicitors and keeping everyone informedn making the process much smoother than we anticipated. Highly recommend!
5/5
GoogleI recently sold a property through Gibbs Gillespie's Ruislip Manor branch and it has been nothing short of perfect from start to finish. Tony Brick was extremely professional, and where another agent failed to deliver on their many promises, he did not. Danielle was also amazing. She helped see the sale through and kept me informed every step of the way. Overall, I would highly recommend GG Ruislip Manor, particularly the above two members of staff.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleA huge thank you to the whole Gibbs team for making our house purchase so easy. A special thanks to Elaine Lawrence who was AMAZING throughout the process in keeping us informed with progress, chasing down parties and making the purchase happen in time. Much appreciated!
Dear Sarika Thank you for the great review of our Gibbs Gillespie Estate Agents Ruislip team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleI was very impressed with Tom and Danielle in the whole process of selling my parents' home. Tom was very polite and knowledgeable of properties in the area and I had every confidence he would be able to achieve a sale at a good price. This he did, with 3 offers either at or above my asking price. Danielle was also very polite and knowledgeable and provided regular updates of how the sale was progressing. All in all, an excellent experience and would highly recommend Gibbs Gillespie.
Hello Tony Rossi Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleVery pleased with the outcome of this query today. Spoke with a lovely lady called Ellie on the phone and on email, who helped me sort out an issue very quickly and efficiently. Thank you very much to Ellie, you were great.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
4/5
GoogleFriendly people and good selection of properties .. covid complaint
Dear Supraba Gupta, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleExtremely pleased with the service I received from the Ruislip Manor team especially from Tom and Daniela that works so hard and getting the house sale though. Thank you
Dear Maria, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleExcellent service from all the staff my wife and I dealt with at the Ruislip Manor branch, special mention to Tony Brick who was really on the ball especially after the disappointment of a buyer pulling out late in proceedings, he really helped us get over the anguish and upheaval and now we’ve completed without any issues. Thanks Tony and all the other staff at the branch. Regards, Neil Horne.
5/5
GoogleAfter a long slog of up and downs, Phonecalls, Solicitors, Lenders, Covid & Probate through persistence an excellent job done by Tom & team - Well done.
5/5
GoogleJust like to thank Tom , Tony & Danielle for all their hard work selling our house The team were always on hand for help & nothing was too much trouble & always took the time to explain things thoroughly I cannot recommend Gibbs & Gillespie highly enough
5/5
GoogleRecently got the keys to our new home but I must say, we wouldn’t have got here without the help of Jordan D. Work ethic is indescribable, constantly reassuring us even when times looked tough. Also a big mention to Tom who also helped us along the journey. I’d like to think we’ve built a good rapport and will most definitely been in contact in the future. Wouldn’t look anywhere else if you’re on the hunt for a new house.
4/5
GoogleDanielle should be awarded for her professionalism and the way she deals with clients. We felt supported and informed throughout our selling process. Always responsive and honest about communication. Thank you Danielle !
Hi Kavita, thanks for your praise and kind comments about Danielle at our Ruislip Manor branch. We appreciate your time in leaving us great feedback. Kind regards Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ruislip has the most, with 520 reviews rated 4.8 out of 5, followed by Pinner with 476.
The three Gibbs Gillespie offices, by town:
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold.
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