Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThe management team here is ace. My relationship manager Daiva is ultra professional, knowledgeable and highly efficient....she's super cool. So pleased to have settled in so nicely. East Village Get living really operates on a superior level ....I've rented many amazing places before but I've never seen anything that even comes close!
Grace · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Grace, thank you so much, your feedback means a lot. We will make sure Daiva gets your feedback. If we can help you with anything else don't hesitate to contact us.
Jackie - Director of East Village.
★★★★★ 5/5
GoogleMy partner and I had a wonderful experience with Get Living finding our amazing new flat. From the search process with Claire Oki, which ran extremely smoothly, and Claire worked very hard to find us the perfect place, to being handed over to Zainab Fayad who was quick to respond to our many queries, extremely helpful and made what is usually a very drawn out and confusing process (contract signing) straightforward and enjoyable. Couldn't ask for more from Claire, Zainab and the team!
Julia · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Julia, I am thrilled that the move in process went well. Please give us a shout if we can help with anything else. Jackie Robinson - Director of East Village
★★★★★ 5/5
Googlewe've had a really great experience with the Get Living team in getting us moved in and settled quickly. Shout out to Claire who showed us round the different buildings in East Village, Zareena who walked us through the sign up, tenancy checks and contracts stage very quickly and in particular Daiva who got us settled in as soon as we moved in and was super helpful in getting our internet up and running after an installation issue
Garwin · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you Garwin for your feedback. We will certainly pass this message on to Claire, Zareena and Daiva. We are disappointed that all did not go perfectly with your internet set up, this is unusual, but delighted that we managed to sort it out for you. If you need anything else just ask.
Jackie - Director of East Village
★★★★★ 5/5
GoogleGet Living in East Village has provided an excellent experience to us.
In particular, Rikki has helped us to find the flat we were looking for after we discussed about our needs. At the next stage, Zainab has made the whole 'renting the flat' process super super easy! Finally, Daiva has been just amazing as she is continuously helping us from the start of our tenancy!!
Overall, a great team! :)
Eva · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Eva, thank you so much for taking the time to leave a review. I am delighted you have had such a great experience. Please do not hesitate to contact us if you need any help or just want a chat. Your feedback is really important to us.
Jackie - General Manager
★★★★★ 5/5
GoogleThe process from requesting a booking through to signing contracts has been fantastic. Thrilled with the new place and Davide and Zareena have both been excellent all the way through, making the process as seamless as possible with a very quick turnaround. Great service and property. Strongly recommend.
Daniel · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Daniel, thank you so much for your kind words and shout out for Davide and Zareena. I am thrilled that you are having a great experience with us. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleMoved into East Village in January and have had an incredible experience with these folks so far. I was working abroad and due to repatriate back, so Rikki walked me through various apartments over video call. Zareena from the lettings team helped get everything in order for my move in, and even left a set of keys in a lock box as I was flying in at 5am in the morning. Both were extremely engaged and quick to respond, even during peak lockdown and Christmas.
Since moving in, anything I've needed to ask about has resulted in the quickest response from Davide - which has made life so easy.
Truly cannot recommend enough at this point.
Richard · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Richard thank you for the lovely feedback, I am thrilled you received such excellent service. If you need anything else please do not hesitate to get in touch with the team. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleAbsolutely impeccable service. A big thank you to Dave and Zareena for helping me get set up for moving into my lovely new home. I would highly recommend Get living!
Just an update, I've been living in East Village for a few months now and I am very pleased with the support I get from the team. Any questions or problems are handled promptly. One of the team members, Francesco Vertaglio has been amazing. I get friendly and honest service every time. I feel like someone's got my back :) Thank you very much,
James · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
James thank you so much for sharing your experience, I am thrilled that you are enjoying your home. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleWe had returned to the UK after a couple of years away with work and needed to find a new place pretty quickly. Claire Oki was amazing, she took the time to show us around 3 different apartments, all matched our pre-determined requirements perfectly and she was so patient with us whilst my wife took videos, pictures and facetimed me whilst I was elsewhere. We managed to secure our first choice by reserving it that same day and Claire guided us through the rest. It was such a simple, stress free process and we were moved in 8 days later. We are so happy in our new home and love the community here. The Get Living team have got it right!
Joe · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you Joe, we are delighted you found us on your return to the UK and that Claire and the team made it as smooth as possible.
Please feel free to drop in to our Welcome office at any time.
Richard - Head of Resident Experience
★★★★★ 5/5
GoogleThe move in experience was excellent. Dave Osborne and Zareena Aziz made it very easy for us during the preparation phase, with clear instructions throughout. Dave even took the time to show us around the apartment again before our move in date so we could start to plan where things are going. Zareena answered all our questions and ensured a smooth move in. Kate Easterling was then very helpful on move in day, and everything was spotless when we arrived. Very good service, and lovely apartments!
Christopher · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Christopher, thank you so much for the review. I am thrilled that you have had a great move in experience and are enjoying your home. If there is anything else we can assist you with please give us a call. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleIncredible service and a big thanks to Dave O. and Zareena A. for making our moving experience so smooth.
Dave went the extra mile to secure the last available unit that met our criteria.
The application process is clearly communicated and quick.
I would definitely recommend Get Living if you are on the lookout for a professional and friendly team to find you your next home.
Dima · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you so much for your review Dima. I am delighted you have such a great experience so far. If you need anything, please do not hesitate to contact us.
Jackie - Director of East Village
★★★★★ 5/5
GoogleI had a really great experience whilst moving into my apartment, I was really happy with the service I received from Claire and Elliot. Both went above and beyond to ensure the process was really smooth and easy answering any queries quickly and efficiently.
I would highly recommend using Get living massive thanks to both.
Lisa · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Lisa, thank you for the feedback it is wonderful that you are having a great experience with us. If there is anything else we can help with please do not hesitate to give us a call. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleThe easiest and least stressful moving experience I've had - a big thanks to Claire Oki for that! My new apartment is lovely and well maintained. You can really tell they thought about the residents' experience and chose high quality furniture and materials throughout
Thomas · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Thomas,
Thank you so much for taking the time to review GetLiving at East Village, we really appreciate this. We are delighted you are enjoying your apartment.
Do let us know if you need anything.
Jackie Robinson
General Manager
★★★★★ 5/5
GoogleI have lived in EV for the last 2 years and I wanted to share my experience with two relationship managers in the Stratford EV branch, Dipty and Katarina.
Throughout my time here, these two ladies have been amazing, helpful, professional, and organised; everything from sorting out contracts to just being there if you needed any help anytime of the day. I have never had to chase them up for anything as they have both kept me in the loop every step of the way. Even when we were in a difficult situation with contracts due to COVID, both were very understanding and compassionate and in turn gave us help and advice which led to a very positive outcome.
Thank you Dipty and Katarina for all your hard work!
Jonathan · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Jonathan I am thrilled you received such great service from the ladies I will surely pass your message on. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleUpdated review: After staying for almost a year in a Get Living flat we decided we wanted to move to a bigger one. Claire was very helpful throughout the process of finding what we were looking for. Chantal managed our contracting process and it all run smoothly. We had a couple of hiccups when moving in but the maintenance team was super quick to book in the relevant people to fix the issues! Every interaction we’ve had with Get Living has been stellar!
Old review: Very easy and friendly process to rent our new flat, especially during the Covid crisis. Rikki and Zainab were great to work with!
Eirini · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Eirini we really appreciate you taking the time to leave us your take on your experience. I will make sure to share with the team. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleBeen living in the East Village for the past ~year, and so far it has been an absolute pleasure to deal with the residents team, who were extremely helpful and swift to resolve all of my issues so far. They really make your life here easy, and this is by far the best experience with renting in London I've had.
Personal shoutout to our relationship manager, Daiva, who was very swift in helping us to resolve any issue that we've had so far and who made the whole process of moving between flats in the building a breeze!
Dmitry · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Dmitry what a lovely review, thank you it is very much appreciated. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleI had a lovely experience renting with Get Living. Zainab and Claire were both very supportive and professional. They cared for my needs and did not hide anything.They guided me at every step very thoroughly. They are knowledgeable, experienced and dedicated. I will strongly recommend them. I had a wonderful experience.
Cecile · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Cecile, thank you so much for your kind words it is greatly appreciated, your feedback really helps us to continue improving our service for everyone. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleThe easiest moving process I have ever had in London. Rikki was very knowledgeable when showing the flats, incredibly patient with the referencing process and always responsive and positive to work with. Zainab moved the contracting process along super quickly and made everything so easy. In addition to how nice the flats are, the Get Living team are a huge asset to the East Village.
Olivia · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Olivia, thank you so much for the feedback, we are delighted that you have had such a great experience with Get Living East Village. Your comments about the team are really appreciated. Please do not hesitate to contact us if you need any further help.
Jackie - General Manager
★★★★★ 5/5
GoogleWhen I moved in 4 years ago, the management was pretty bad. But they have listened to the resident's feedback and have improved by leaps and bounds! Now the customer service is quick to respond, reliable and very courteous. I've managed to get issues fixed in my house at a moment's notice with a support team that is really brilliant. So I'm changing my rating from One star to five. This is honestly one of the best places I have lived in London and I have no intentions of moving out any time soon.
Samar · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Samar, we're really disappointed to hear that has been your experience. We will take your comments fully on board and do everything we can to ensure your service is nothing short of exceptional moving forwards.
Kind regards
Get Living London
★★★★★ 5/5
GoogleJust moved in to the Laurel Point apartment building and I must say the process has been great from start to finish - from initial inspection through to settling in. I have to especially praise the people who made this process so easy -
- The thoughtful and genuine approach by Davide to show us around the apartments, consider the options and think on the fly as to alternatives to the apartments we were scheduled to see on the day. Really appreciate how you kept in touch with me over the course of the whole process
- Special thank you to Zainab as well who managed to sort out the contracts and get everything done in time for the move-in.
Looking forward to staying here a while :)
Khaled · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Khaled thank you very much for your thoughtful words. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleWe're very happy with our experience with Get Living at East Village. Both Zainab and Rikki were very helpful in providing assistance and answering all of our questions. Despite our short notice they've been nothing, but efficient and kind. We were also able to see the apartment twice, first virtually, then physically, which we appreciate a lot! We first got in touch with them just over two weeks ago, and we've already signed our contract and moved into our new home.
Richard · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Richard, that's fantastic, I am delighted you have had such a great experience. I shall certainly pass on your feedback to both Rikki and Zainab. Enjoy your new home.
Jackie - General Manager
★★★★★ 5/5
GoogleEdited on 8th June to share my latest feedback:
I moved within East Village to a different flat this week, and I was fortunate to deal with Rikki and Chantal, who made my move easy, they were very helpful and efficient. I had a pleasant experience once again, a big thank you!
I have been living in East Village for 10 months, now and it's a great place. I have all what I need right at my doorstop, and whenever I contact getliving for any issues, they are responsive and helpful.
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I moved to a getliving flat a few days ago.
The rental process with Claire and Zainab was quick and smooth, and it was 100% done online. A hiccup that happened during moving was quickly addressed and worked on. Those 5 stars are not only for the excellent location and vibe of getliving flats, but mainly for how quickly they reacted to a dissatisfied customer, Claire was able to find a workaround fast.
Big thanks to Davide Tomas, who made life much easier, and went out of his way to facilitate things and help out, a lot. Excellent and impressive attitude and customer service, thank you!
Eman · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Eman, thank you our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Jackie Robinson - Director of East Village
★★★★★ 5/5
GoogleI contacted Get Living due to the fact I was returning to the UK, in urgent need of a suitable rental accommodation for me and my family. I found the entire service offered by Get Living highly efficient, cohesive and pleasant. From initial contact on interested properties, through to the remote viewings and facilitation of paperwork. It was a technological led seamless approach. The staff were very attentive and responsive, in stark contrast to what I have experienced in from your typical big name high street estate agents. I would like to especially thank Claire and Zainab for all your help.
Michael · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Hi Michael, it is really important to us that moving into a home with Get Living is as seamless as possible, as we understand that it can be a very stressful process. I am delighted that we were able to give you the best experience and I thank you for your kind words about Claire and Zainab.
Jackie - General Manager
★★★★★ 5/5
GoogleNicola Wallace was extremely helpful throughout my tenancy transfer process. She knows everything about the process in detail and supported me and the new tenant by answering all of our questions and providing updates on each step.
On top of it, she is super polite as well. I am really glad that Nicola was my relationship manager as it made my transition very smooth and because of this, I'm now looking to stay with GLL in east village again.
Varun · 12 June 2021 · Get Living London (1 East Park Walk)
Agent replied · 11 June 2024
Thank you so much for your feedback Varun. I am delighted that you have had such a great experience with Get Living and in particular Nicola. We to are very proud of Nicola and will ensure she gets this feedback. If we can help in any other way. Just ask!
Jackie - Director of East Village
★★★★★ 4/5
GoogleThe Get Living Team were informative and really helpful throughout the process of moving into East Village. A big thank you to Claire for showing us around 3 different flats, all of which met our requirements, and for sending us through photos afterwards. Zainab was fantastic in helping us with the contracts and signing.
We did find the Canopy approval process hard work. If you have multiple jobs or self-employed status, it was a long series of back and forth messages with the support team until we could upload the documents asked for, but which they didn't have enough space to upload.
Overall though, very happy with the Get Living team's help and the flats are brilliant.
James · 12 June 2021 · Get Living London (1 East Park Walk)
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