Trusted Agent profile
★★★★★
1,380 reviews across 3 offices and 2 platforms
Get Living has three offices, in London (two offices) and Salford. Together they have 1,380 reviews on two platforms, rated 4.5 out of 5 overall.
Get Living's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe maintenance team is always the best. Professional, helpful and polite. Thank you, Shane and Tom helped to fix the light bulb efficiently.
Hi Lily Thanks so much for your great review, the team will be delighted with your feed back and we are really pleased to hear you are happy living at New Maker Yards. Kind Regards Kim, General Manager
5/5
GoogleShane and Dennis did a great job in my bathroom, absolute legends
Hi Shannon, thank you for taking the time to give us a review and glad to know everything been sorted I will pass on your kind comments to Shane and Denis . Kind Regards Kim , General Manager
5/5
GoogleShane and Denis provide excellent maintenance and went above what was required, they’re a credit to their positions.
Hi Will , I am delighted to hear your feed back and I will be sure to pass on your great comments to Denis and Shane. Thank you so much for taking the time to review . With all best wishes Kim General Manager
5/5
GoogleReally friendly, fast and efficient. Couldn’t do enough for us! Thanks so much :) (Denis and Ross)
Hi Kimberley, Many thanks for your review I am delighted to hear how helpful Denis and Ross have been and glad they were able to assist. I will be sure to pass on your kind comments , all the best Kim, General Manager
5/5
GoogleMy extractor fan cover and oven needed fixing. Tom and Ryan did a fantastic job and in such quick time.
Hi Joe, we really appreciate your time to give a review , thank you and pleased to hear that Tom and Ryan were able to assist quickly . I will ensure your comments are passed on . Kind Regards Kim , General manager .
5/5
GoogleDenis and Ross swiftly assisted with maintenance floorboard and curtain issues, were very friendly with my dog, and communicative with what they did and that it was documented with head offices.
Hi Philip, many thanks for taking the time to leave a review, the team really appreciate it and I will ensure your comments are passed on. It is great to hear that they were able to fix your maintenance issues . Kind Regards Kim , General Manager
1/5
GoogleVery misleading and lack of professionalism. I have arranged for a viewing of one of their unfurnished properties to rent on rightmove, took the day off from work and travelled for 6 hours back and forth to Manchester then when I was about to arrive to the property for the viewing I received a call from them saying "we are sorry, there must have been a misunderstanding but actually the mentioned property on Rightmove website is meant to be rented only FURNISHED". Such a waste of time for an unreliable agency who require further training to do their job properly.
Hi Belal, I am very sorry that there seems to have been some mis-understanding please could you give the name in which the viewing was booked so I can investigate further . Properties do get rentented really quickly at this time of year but we can usually try to accommodate for unfurnished properties so I would like to try to understand what has gone wrong in your case . Please accept my apologies , kind regards Kim , General manager
5/5
GoogleAisha has been brilliant in helping me secure a one bedroom flat with a parking spot for the year. Very nice flats from the viewing. Highly recommend.
Hi, Patrick , Thank you so much for taking the time to review, Aisha will be delighted with your feed back and I am pleased we have been able to assist . I hope you will be very happy in your new home and thank you for choosing New Maker Yards . Kind Regards Kim , General Manager
1/5
GoogleNumerous issues since moving in.. - asked for deposit when they have a no deposit policy if you meet the requirements (I did). They told me the information on their website was expired and it was due to be updated, it took them just under a year to change this. - rude security with an attitude - parcels constantly going missing and parcel room smells foul - constant issues with hot water not working - overcharged by £500 on rent and have to wait 10 working days for a refund because they made an error. - Moving out this month and will write an update here if I have any issues receiving my deposit back
Hi Dovile, Firstly I would like to apologise for the administrative error regarding this months collection of rent this should have been returned to your account today and will not take 10 days . John has tried to call you regarding this and your other comments. With regard to the web-site It was amended after you raised your concerns but the whole website has just 2 weeks ago been re-launched for Get Living hence further changes which have taken place . We will try to call again or if you would kindly return the call at your earliest convenience. Best regards Kim
5/5
GoogleAbsolutely wonderful property. The apartments are the perfect combination of cozy and stylish. Ultimately, the letting team is brilliant! Today, Aisha showed us the living space and communal areas, which were VERY well kept. Aisha was genuinely helpful, friendly and very accommodating to my living needs. I can’t thank her enough for helping me make my moving transition a smooth one. I would definitely recommend!
Hi Rawan, Thank you so much for taking the time to give us a review. Its really great to hear that you have had a great experience and are enjoying your home . I will ensure your kind comment are shared with the team and in particular Aisha . Thank you for choosing New Maker Yards and I hope you will be very happy here. Best regards Kim, General Manager
5/5
GoogleI wanted to share a quick review on GetLiving East Village where I currently live in Insignia Point. It’s a fantastic place to live, I have had no major problems, the staff always resolve any issues quickly so great customer service. But mostly I appreciate and respect all the concierge at the front who are kind, caring and greet me everyday with a smile and a chat and they make me feel very safe living here especially Mihai and Andrew. This was very important to me as a woman and I wouldn’t live anywhere else. Thank you!
Hi Neelam, Thank you so much for the feedback and your kind words about Mihai and Andrei. We will certainly pass this message on to them. We are delighted you are enjoying your home in Victory Plaza. Jackie - Director of East Village.
2/5
GoogleRating only, no written review.
Hello Raquel, Thank you for your review. However we do not have a record of you living with us at Elephant Central. You are welcome to email us to on elephant.central@getliving.com so we can help further. Thank you.
5/5
GoogleRating only, no written review.
Thank you for your review. Kind regards Jane Reeves, General Manager, Elephant Central
5/5
GoogleFrancesco has helped a lot during my process of making the payment and confirming it. I really appreciated it.
Hi Lili Li, Thank you for reviewing Elephant Central and thank you for your kind words. We will pass this on the Francesco. Kind Regards Jane Reeves General Manager
5/5
GoogleBest and easiet moving experience. Anire especially is incredibly helpful and quick with replying to inquiries. Could not recommend more.
Hi Jun Suh, Thank you for taking the time to review Elephant central, Its great to hear your kind words about Anire and we will pass these on to her. We all look forward to meeting you around. Kind regards Jane Reeves General Manager
5/5
GoogleAnire was prompt in her replies as well as being the most patient person I have ever met!
Thank you for your review and feedback on Ani. Kind regards Jane Reeves, General Manager
5/5
GoogleI’ve been living here for 1.5 years; this place makes me feel at home. I’ve been in touch with two managers from their consumer team, Chantal and Alexis are amazing!
Thank you for lovely review Judy. We agree Alexis and Chantal are great!
5/5
GoogleMany thanks for Alexis and Zainab for helping secure the apartment here which is really nice. That is my third year at Get Living Elephant Central and I am totally satisfied with the services.
Hi Quang, Thank you for your kind words, we are very happy to hear you have enjoyed your time at Elephant Central. We look forward to seeing you around. Kind Regards Jane Reeves General Manager
5/5
GoogleAlexis, Desiree and the whole team at Get Living have always been so helpful and wonderful to work with as a tenant!
Thank you for your review Lara, so pleased to receive the feedback. Kind regards Jane Reeves, General Manager.
5/5
GoogleMany thanks to Anire for helping us when choosing the apartment. Always provide timely and detailed answers when I have questions.
Thank you for your review and pleased to hear you are pleased with the service from Anire. Kind regards, Jane Reeves, General Manager
5/5
GoogleI applied to be a tenant and Ani was very quick to answer all my questions and guide me through the process. I can't wait to be actually there in my apartment
Hi Gulum, Thank you for finding the time to review Elephant central and for your kind words about Ani and we will pass these on to her. We all look forward to meeting you at our next event. Kind regards Jane Reeves General Manager
5/5
GoogleI loved my time at Elephant Central. Get Living aren't the most well oiled machine, but many thanks to Kristian Coote who went above and beyond at every single opportunity - he's a huge asset to the organisation, and the difference between a 4-star and 5-star review.
Hi RyBuild, Thank you for taking the time to review Elephant Central and thank you for such kind words, I will pass these on to Kristian. We hope to see you are our next event. Kind Regards. Jane Reeves, General Manager.
5/5
GoogleThank you Anire Omamogho for arranging flat viewings for me and helping securing a flat to rent. Exceptional comms. Very pleased with the process. Thank you for finding a flat that would match all my requirements!
Thank you for your lovely review! Kind regards Jane Reeves, General Manager, Elephant Central
5/5
GoogleI recently had the pleasure of working with Dipty to help with reference checks and finalize a tenancy contract. I was incredibly impressed with her professionalism, attention to detail, and quick response time. Dipty was always available to answer any questions I had and provided me with excellent guidance throughout the entire process. One thing that stood out to me was Dipty's efficiency. Thanks to her quick response and diligent work, I was able to move in on time without having to rent a short-term storage during the transition. This was a huge relief and made the entire process much smoother for me. Overall, I would highly recommend Dipty to anyone in need of help with reference checks and tenancy contracts. She is a true professional who is committed to providing the best possible service to her clients. Thank you so much, Dipty, for all of your hard work and for making the entire process so easy for me!
Thank you for such a lovely review about Dipty. We agree she is an absolute star. I hope you enjoy your home with us. Many thanks Jane Reeves, General Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
London (1 East Park Walk) has the most, with 857 reviews rated 4.4 out of 5, followed by Salford with 380.
The three Get Living offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent.
