Trusted Agent profile
★★★★★
1,368 reviews across 3 offices and 2 platforms
Get Living - New Maker Yards has three offices, in London (two offices) and Salford. Together they have 1,368 reviews on two platforms, rated 4.5 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
Get Living - New Maker Yards's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Get Living - New Maker Yards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe recently moved from one flat in East Village to another and found a few issues in the new flat at the start. Danielle and the wider Get Living team were very responsive and efficient in getting things sorted. The repairs, including some more significant ones, were completed within a few working days. We appreciated how quickly and professionally everything was handled.
5/5
GoogleVal has done a great job in fixing the maintenance problems I've had. The quality of his work is great
5/5
GoogleI’m a resident here and have always been very happy with the service provided by the team. Even though my request was outside the usual scope, Kian and Jack were incredibly helpful and went above and beyond to assist me. They made the whole experience feel welcoming and positive. Truly appreciate their kindness and excellent service!
5/5
GoogleI had a really great experience with Kian! I needed some supporting information for a leak allowance application, and she was incredibly helpful, friendly and responsive. She helped me sort everything out very quickly and I really appreciate her kindness and support. Thank you so much Kian!
5/5
GoogleRyan came in and fixed our washing machine in minutes! Super friendly and professional thank you so much!!
5/5
GoogleRating only, no written review.
5/5
GoogleRyan did a good job
5/5
GoogleTibor came to fix our washing machine that was stuck on test/diagnostic mode and was exceptional!! He really put in the effort and managed to fix it
5/5
GoogleRyan is extremely patient! The repair was done very quickly.
1/5
GoogleJack within the team is amazing, very welcoming, he personally makes up for the broader negatives we’ve experienced dealing with Get living. If I could review specific members of the team key individuals like Jack would get 5/5. Get living however as a whole, I would not recommend.
5/5
GoogleHaimi very helpful, thank you!
5/5
GoogleGreat service from Tibor thank you so much!
5/5
GoogleRyan was very professional, friendly and helpful. He replaced our fridge quickly and efficiently, explained everything clearly, and left the area clean and tidy. Really happy with the service. Thank you, Ryan!
4/5
GoogleAmazing work by Ryan setting up new fridge
Hi Farhad, thank you for sharing your review and mention for Rikki, Francesco, and Kaitlin. We hope that everything has now been resolved for you, and appreciate your feedback regarding your home. If there is anything further we can assist with, please do let us know. Best Regards, Richard - Head of Resident Experience
5/5
GoogleAnire has been incredibly helpful throughout my whole rental process at Elephant Central. Anire was always responsive, patient and proactive, especially when helping me coordinate my move and resolve some last-minute issues. Everything went very smoothly thanks to Anire’s help. I really appreciate all the support and would highly recommend Anire!
Hi Xinyi, Thank you for taking the time to leave us this great review. It’s great to hear about your rental experience. I will pass on your kind words to Anire. Kind regards, Danielle Nicholls Neighbourhood Manager
5/5
GoogleWe’ve had a really positive experience with Get Living at Elephant & Castle. The whole process from start to finish was incredibly smooth and easy. Finding a flat in London had been quite difficult for me, especially as I’m from abroad, so I really appreciated how straightforward and stress-free Get Living made everything. The process was clear, well organised and much easier than I had experienced elsewhere. A special mention to Anire, who has been absolutely lovely and so helpful throughout the whole process. She’s always friendly, professional and responds very quickly whenever we have a question or need help with anything. Her communication and support made the experience even better. Overall, we’re really happy with our experience and very grateful for how easy Get Living and Anire made the whole process for us. Would definitely recommend!
Hi f9c4h, Thank you for this wonderful review. It means a lot to the team. It’s great to hear about your experience with Get Living. I will pass on your kind words to Anire, and thank you again for recommending us to others. Kind regards, Danielle Nicholls Neighbourhood Manager
5/5
GoogleCouldn’t be happier with the service from Pete! From start to finish he was brilliant. He came round to have a look at my fridge, listened to all my concerns about the massive ice build up at the back, and explained everything clearly. He offered to replace the fridge, arranged to come back on a day that worked for me, and had it all swapped over in no time. He made the whole thing really easy and stress free. Friendly, professional, and genuinely cared about getting it sorted properly.
Hi Mahi; This was lovely to read, we really appreciate you taking the time to leave positive comments for Pete. We will ensure to let him know your thoughts. Kind Regards; Beth, Get Living
4/5
GoogleManagement acts quickly. Pete from the maintenance team was very helpful and professional.
Hi Youssef; Thankyou for your lovely review. If there is anything the team can do to improve your experience from 4 stars to 5, please let us know. Kind Regards; Beth, Get Living.
5/5
GoogleThe service we received in our flat from Pete was brilliant, really polite and very efficient, was in and out in less than 30 minutes and went above and beyond.
Hi Brandon; Thankyou for taking the time to leave a review and mention Pete, we're proud of the work he does and are glad to hear he's leaving a good impression. If you need anything else, please reach out to the team at any time. Kind Regards; Beth Skeels, Get Living.
1/5
GoogleRating only, no written review.
Hi Demirhan; Thankyou for taking the time to leave a review. We're always looking to improve, and thus, if you'd like to speak to us about your experience, please do feel free to reach out to the office team to discuss further. Kind Regards; Beth, Get Living
5/5
GoogleHad an issue with the oven, requested maintenance and it was perfect! Pete was very helpful and quick to resolve, changed my oven with a new one. Happy tenant!
Hey Sara; Thankyou for your comments on Pete, it's really lovely to see he's made such a good impression. Any further maintenance issues, please reach out to the team at any time. Kind Regards; Beth, Get Living
5/5
GooglePete did a great job on the sink, very efficient and lovely bloke
Hi James; Thankyou for your comments on Pete, we think he's lovely too! Any further maintenance issues, please reach out to the team at any time. Kind Regards; Beth, Get Living
1/5
GoogleDO NOT LIVE HERE!! I was so excited to move in September and on the first day the boiler was broken and the heating didn’t work we put a request in the maintenance app multiple times people came out and said it was fixed to which it wasn’t there was a week wait between the boiler being seen to even though it should of been a priority as it was winter the flat was freezing cold! The boiler eventually got fixed 3 months later and I requested we had some sort of compensation even though they should have offered this themselves the staff demanded months of receipts for maintenance requested which are hard to find. Surely if they can see the date the boiler was actually fixed and not all the previous times to which they said it was fixed they could clearly see when it was exactly fixed. They didn’t offer for me to come down and chat to them at all they just disregarded us probably because we were students at the time. Anytime there is an issue which there has been multiple of it takes more than two weeks for it to even get looked at never mind sorted. Including multiple mornings either no hot water! Avoid living here at all costs they show premium pricing for Manchester but absolutely no premium experience there are so many better options nearby that I wished we lived at but the people showing us the property promised us a good experience at new maker yards! So disappointed as the flats are lovely such a let down by the company! AVOID AVOID AVOID
Hi Calvin; Thankyou for taking the time to leave a review. Whilst we are confident your issue was resolved in a timely manner, we are happy to look further into this. As you note, the boiler was considered fixed after the initial attendance, and thus in order to assist you with your request, we do require further information from you around timeframes and any requests you sent to the team. Please feel free to contact us at any time, we will be happy to assist. Best, Beth, Get Living.
5/5
GoogleOur maintenance issue was resolved quickly and efficiently by Pete who let us know exactly why he was doing certain things to fix them. Thanks!
Hi Liam; Thankyou for your review, and for your lovely comments about Pete. We will make sure to pass on your sentiments. Kind Regards; Beth, Get Living
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (1 East Park Walk) has the most, with 849 reviews rated 4.4 out of 5, followed by Salford with 376.
The three Get Living - New Maker Yards offices, by town:
Yes. In The Trusted Agent 2026 awards: Get Living - New Maker Yards, London won Gold; Get Living - New Maker Yards, Salford won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
