Get Living - New Maker Yards estate agents in London and Salford

★★★★★ 1/5

Google

Great area, great flats, great neighbours. Abysmal customer service and communication. If you want to wait 4 weeks to have your microwave repaired whilst your washing machine has broken for the third time and you’ve heard nothing from the service team in 2 weeks, you’ll love it here. I’ve lived in better conditions and had better landlord responses in student flats, and I’ve lived in some absolute landfills.

Michael · 13 June 2018 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 5/5

Google

I'm surprised by the negative reviews because my experience has been the complete opposite. Brunelle our relationship manager was fantastic in helping us secure the house, incredibly helpful, knowledgable, quick to respond and went out of her way to help us secure the house. Having rented in London for over 5 years and gone through numerous letting agencies, Get Living London's service standards and quality of housing have been much, much higher. Other than the obvious benefits (no fees, new builds, free hyperoptic) any time I've had an issue or required maintenance staff have been quick to respond and provided solutions promptly. Since moving in to the house we’ve had some minor issues which have been dealt with almost instantly by our property manager Kate. She’s even replied to our emails and logged jobs to be done on her day off. Great property, great service, great staff.

Myles · 13 June 2018 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 5/5

Google

Having only moved to Olympic Village in the summer of last year, I have been very impressed with the quality of my flat, the superb location of the village with the whole of London, and the friendliness of its employees and relationship managers. One particular person who went above and beyond for me is Beth Scott. Our flat had to find a new member to join us within a very short time frame, and Beth was an absolute star throughout the whole process and I'm extremely grateful for her extra effort for us. She was very helpful in guiding us through the process, super quick to respond to any messages or phone calls, calm and supportive when we ran into a few complications, and most importantly, just a brilliant and kind person to talk to and a fantastic member of the team!

Dan · 13 June 2018 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 5/5

Google

I have rented in the East Village via Get Living London for 2.5 years and it has been the best rental experience that I could possibly imagine. They put the tenants first, with three year tenancy agreements, no landlord break clauses, very reasonable, pre-agreed annual rent increases and no deposits. This left me confident knowing that I was secure in my home without fear of being served notice at any moment. There is a 24 hour security team in the village, the maintenance teams are very professional and the village is always immaculate. We have only ever had minor maintenance issues, all of which were dealt with very quickly and efficiently. Our flat was very modern with excellent storage space, great quality appliances, under floor heating, two large balconies and even air conditioning. The Get Living London staff are very professional and efficient. Get Living London even goes as far as to arrange events for residents and locals such as free fire work displays and other seasonal events aimed at adults as well as families. I have just left East Village and I will miss it sorely. I loved living here and I would recommend renting here through Get Living London to anyone - families and young professionals alike. Thanks for making the last 2.5 years an absolute pleasure!!

Lizzie · 13 June 2018 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 1/5

Google

I can't agree more with other comments which say Get Living London is extremely unorganised. I had reported the toilet leakage at my en-suite since September 2016. While the office staff are polite at all times, they didn't take any effective measures and the leakage continued. I decided to arrange a move-out. As I finally transferred my contract to someone else, I tried to urge the office to fix the leakage again and again by multiple in-person visits to the office and continuous phone calls. 22 May 2017, the leakage issue was resolved. That's nine months to fix a single leakage. Residents suffer from their mismanagement. The fireworks and other fancy stuff the place arranges are nice, but they don't know how to solve some essential problems. Update after hours of the original post: It's interesting that the owner got back to this post within hours after I submitted my review. The speediness like such never happened to my other email requests to the management office. This leakage issue is not the only reason that made me draw this conclusion but I will not consider renting with Get Living London again, especially as the rents in London are trending down in general. Thank you.

Linly · 26 October 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 1/5

Google

I can't agree more with other comments which say Get Living London is extremely unorganised. I had reported the toilet leakage at my en-suite since September 2016. While the office staff are polite at all times, they didn't take any effective measures and the leakage continued. I decided to arrange a move-out. As I finally transferred my contract to someone else, I tried to urge the office to fix the leakage again and again by multiple in-person visits to the office and continuous phone calls. 22 May 2017, the leakage issue was resolved. That's nine months to fix a single leakage. Residents suffer from their mismanagement. The fireworks and other fancy stuff the place arranges are nice, but they don't know how to solve some essential problems. Update after hours of the original post: It's interesting that the owner got back to this post within hours after I submitted my review. The speediness like such never happened to my other email requests to the management office. This leakage issue is not the only reason that made me draw this conclusion but I will not consider renting with Get Living London again, especially as the rents in London are trending down in general. Thank you.

LL · 27 August 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Mirella · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 5/5

Google

Rating only, no written review.

Tesni · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 4/5

Google

Rating only, no written review.

Justin · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 3/5

Google

Rating only, no written review.

Jack · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 5/5

Google

Nice people

Daniel · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 1/5

Google

Terrible service, never answer the phone or respond to emails, so many problems, seem to have a new "relationship manager" every week.

Anderson · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 5/5

Google

Get Living London manage East Village properties and the surrounding area superbly. A vibrant, modern, appealing place to live for young professionals. High recommend!

Carly · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 4/5

Google

Really stunning flats and overall pleased with property management. Unaffordable however; one of the earlier tenants to move in and have now been priced out after one year

Thomas · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 1/5

Google

The admin from GLL is terrible. Not only did they not have a key ready for when I moved in, it took them 2 weeks longer than they said it would to get a new one. Additionally they also can't sort rent payments, this month I have been charged the full flats rent (including my flatmates share) whilst my flatmates have also been charged with the full amount, effectively we've all paid double rent.

James · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 1/5

Google

Unbelievably badly managed service. Laura Wicks ignored our emails for months claiming she was working to resolve a deposit issue and housemate leaving our tenancy. Completely mis-advised us - told us she was speaking with solicitors on the issue when in actual fact the solution was simple. Probably the worst admin I've ever experienced.

Adam · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 1/5

Google

worst ever. unbelievable disorganised and no communication at all. They will be very happy to take your money at first instance. However, if there is any issue they will continually ignore you until you ultimately give up. I had heating issue which was not fixed for over three weeks in the middle of winter and they continuously make false promise that the engineer will be out or the issue is now fixed and try again, when the issue is actually not resolved. some of the furniture is damaged toilets don't work. The flats are fine from outside but there is huge problems with many things inside the house and lack of communication and lack feedback from the Landlord.

Ahmed · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 1/5

Google

Hands down the WORST LETTINGS AGENCY IN LONDON. DO NOT USE. Want the flexibility of renting without the responsibility that comes with owning a property? Be able to give your month's notice to move out and then not be responsible for paying rent after that? Not have to worry about finding a tenant to replace you? If so, DO NOT RENT WITH GET LIVING. 1. If you decide you want to move out, it's not as simple as just giving your notice like you may have done with other properties. You will be expected to find a replacement tenant, as Get Living (a lettings agency) apparently aren't responsible for this/can't be bothered 2. If you do not find a replacement tenant, Get Living will continue to demand money from you and threaten you with legal action, even when you moved out of the property months ago. 3. If you are successful finding a new tenant, Get Living will ignore you every time you phone or email them and continue to demand rent from you anyway. It will take approximately 30 emails, 26 phone calls and 5 office visits chasing Get Living before they eventually get around to sending the new tenant the proper forms. Even if you move at lighting speed, Get Living move at a glacial pace - you will need to give them at least two months to send the new tenant some forms.

Lucy · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 2/5

Google

While the staff are friendly and helpful when you talk to them they are badly organised. In a recent transfer of housemates they have gotten the direct debit amounts wrong for the current tenants and also charged the former housemates. While the flat is modern, clean and well situated I would caution people to confirm everything in writing and expect a couple months of chaos when moving in or changing housemates

Craig · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 1/5

Google

I can't agree more with other comments which say Get Living London is extremely unorganised. I had reported the toilet leakage at my en-suite since September 2016. While the office staff are polite at all times, they didn't take any effective measures and the leakage continued. I decided to arrange a move-out. As I finally transferred my contract to someone else, I tried to urge the office to fix the leakage again and again by multiple in-person visits to the office and continuous phone calls. 22 May 2017, the leakage issue was resolved. That's nine months to fix a single leakage. Residents suffer from their mismanagement. The fireworks and other fancy stuff the place arranges are nice, but they don't know how to solve some essential problems. Update after hours of the original post: It's interesting that the owner got back to this post within hours after I submitted my review. The speediness like such never happened to my other email requests to the management office. This leakage issue is not the only reason that made me draw this conclusion but I will not consider renting with Get Living London again, especially as the rents in London are trending down in general. Thank you.

LL · 13 June 2017 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 1/5

Google

Rating only, no written review.

Glen · 13 June 2016 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 4/5

Google

Rent is expensive but you get what you pay for. Paid 1733 for a 2 bed flat (+200 for tax and utilities). One of the best things is that you have the access to high speed internet right after you move in, which is extremely important to me as I moved from abroad. (Wifi is already in place and the speed is top level of the country) Very nice staff, they even offered me an induction cooking set as a welcome gift. Highly recommend for family.

Kenny · 13 June 2016 · Get Living - New Maker Yards London (1 East Park Walk)

★★★★★ 5/5

Google

An absolutely Amazing and revolutionary company! All my dealings with the staff at GLL have been positive. Living in East Village is a professionals dream and with the emergence of more restaurants and future development this is definitely the most desirable postcode in East London!!

Vannessa · 13 June 2016 · Get Living - New Maker Yards London (1 East Park Walk)