Trusted Agent profile
★★★★★
1,368 reviews across 3 offices and 2 platforms
Get Living has three offices, in London (two offices) and Salford. Together they have 1,368 reviews on two platforms, rated 4.5 out of 5 overall.
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Get Living's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRemi was incredible getting us booked in for the viewing and taking all the specifics of our requirements. Fiona took care of us while showing around and helped us lock in a great property. Thanks a bunch to both.
Hi Asad; Thankyou for your lovely review. We're proud of the team here and pleased to see that their work is being recognised! We look forward to welcoming you to New Makers soon. Best; Beth, Get Living.
5/5
GoogleWe had a great experience viewing New Markers Yard with Daniel - super helpful and informative
Hi Cole; Thankyou for taking the time to leave a warm review for Daniel; we're please to hear he's delivering great service, and look forward to welcoming you to New Makers Yard again soon! Best; Beth, Get Living.
5/5
GoogleHad a maintenance issue with the washing machine. Pete came to sort it out. Very professional and went above and beyond. Thank you ☺️
Hi Chroma; Thankyou for this kind review for Pete, we will be sure to pass on your comments. Any further trouble, feel free to contact us at any time. Best; Beth, Get Living.
5/5
GoogleMoving house can be stressful, but Sonia made the entire process so much easier for us. She was incredibly patient, helpful and understanding throughout all the back-and-forth, always taking the time to answer our questions and guide us through each step. A special thank you to Sonia for her support during what was quite a difficult and uncertain period for us, with a house move and a new job happening at the same time. I think it’s fair to say that as tenants, we weren’t always at our calmest or most organised during the process, but Sonia remained patient, professional and reassuring throughout. Thank you as well to Emily for stepping in and helping bring everything together towards the end of the process. Both were a pleasure to deal with, and we couldn’t be happier with the service we received. Highly recommended!
Hi Rashiga; This is a wonderful review, we are so pleased to hear of your experience with Get Living, and in particular Emily and Sonia. We will be sure to pass on your positive sentiments, and cannot wait to welcome you to neighbourhood! Best; Beth, Get Living.
5/5
GoogleVery welcoming and friendly, had a viewing with Nick, who was very well informed and answered all the questions we had, later as we went throught the checking process, we were guided by Sonia and Emily, who were both extremely helpful, quick to respond, and went the extra mile for us to ensure our documentation is completed correctly and in timely manner, as well as guided us and supported with any doubts we had along the way, each one of them definitely deserves all 5* of this review!
Hello Patryk; What a fabulous review. Thankyou for taking the time to leave these comments for Nick, we look forward to you joining us very soon. Best; Beth, Get Living.
5/5
GoogleDaniel Seddik got me secured with a 1 bed on the perfect date, and honestly just super easy to converse with and get all my priorities sorted out. Love the area, flat and all. No complaints there. Only thing I have against NMY is the delivery room! They need to have some system in place to get the delivery drivers not chucking everything everywhere.
Hi Ryner; Thankyou for taking the time to leave a review. We're pleased to hear Dan was able to find the perfect home for you. Thankyou also for your feedback on the deliveries at New Makers - we are about to begin works to move our post room to the main office and we are confident this will resolve these concerns. Look forward to showing you around when you join us! Best; Beth.
5/5
GooglePete was incredibly helpful and fast in replacing my smoke alarms after one was faulty and loud. Legend!
Hi Bailey; Thankyou for your lovely review for Pete. We're pleased to hear this was resolved for you. If there's anything else we can do to assist you, please feel free to contact us at any time. Best; Beth, Get Living
5/5
GoogleVery good experience finding me and my mates a new flat. Dan was great all throughout the process so thank you to him.
Hi Max; We're super excited to welcome you to New Maker Yards, and so pleased to hear you were able to find a new home here. If there's any questions or queries you have prior to your move in, we're here to help. If not, we will see you for your move in very soon! Best; Beth, Get Living.
5/5
GoogleI had the pleasure of meeting Pete from the on-site team, who attentively helped me resolve some furniture defects. I appreciate his attention to detail. I believe management can improve on communication surrounding appointment times but Pete’s service was excellent regardless.
Hi Kainen! Thankyou for your lovely review, we will be sure to pass on your feedback to Fiona, and look forward to hopefully welcoming you back again soon. Best; Beth, Get Living.
5/5
GoogleAnire and Alex have been assisting us throughout the rental process brilliantly. Their prompt responses, clear communication, and professionalism have been greatly appreciated. Excellent job overall. We look forward to completing the process successfully very soon.
Hi Alin, Thank you for taking the time to leave us this wonderful review. Your kind words mean so much to the team. Kind regards, Danielle Nicholls Neighbourhood Manager
1/5
GoogleRating only, no written review.
5/5
GoogleThe apartment are bravo, a neat and elegant style with a Sainsbury’s right next to the house, super convenient. The concierge is amazing, and room tour is as well satisfying. And one thing I must mention is that one of the service team of getliving, Remi, who patiently discussed all queries I had on email promptly, has done a great job!!!
Hi Jeremiah, Thank you for taking the time to leave us such a wonderful review. It’s great to hear about your rental experience. I will also pass on your kind words to Remi. Kind regards, Danielle Nicholls Neighbourhood Manager
5/5
GoogleAnire is super supportive!
Hi Kristy, Thank you for taking the time to leave us this wonderful review, it means a lot to the team. I will pass on your kind words to Anire. Kind regards, Danielle Nicholls Neighbourhood Manager
1/5
GoogleHorrible experience all around
1/5
GoogleNoisy and dirty
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
TrustpilotThey are professional scammers
They are professional scammers. They ignore emails, send over the lease agreement at a differently agreed price at the last minute after you paid the reservation fee one month in advance.
1/5
TrustpilotI would strongly advise against…
I would strongly advise against renting from this company. My experience here has been incredibly frustrating, and the reality of living here does not match what is advertised. Key Issues: Extortionate Utilities: The hot water charges alone are absolute extortion, frequently costing upwards of £100+ a month. Constant Noise & Disruption: The building is plagued by street noise. You will be woken up at all hours by cars with loud exhausts and constant police or ambulance sirens. To make matters worse, management is currently looking to remove the building's security staff, which is a massive safety concern. Seagulls nest on the roofs and wake you up from 3am. Ruined Communal Spaces: The roof terrace is completely neglected. Despite rules forbidding them, dogs are constantly on the terrace. As a result, the furniture is stained with dog urine and the flower beds are ruined with excrement. Anti-Social Behavior: There is zero enforcement of community standards. People use the roof terrace with absolutely no respect for others, blasting out loud music at all hours. Overpriced: The rent prices are entirely too expensive and simply not justified for this location in the city centre, especially given the poor management and lack of upkeep. Save yourself the headache and look elsewhere. 💡 Tips before you
1/5
GoogleRating only, no written review.
5/5
GoogleErnest has been friendly from the very first moment I walked through the door. He always creates a welcoming atmosphere and makes everyone feel at home. His kindness and professionalism truly make a difference in the building, and I’ve always felt at home waking into reception thanks to the way he greets and supports residents. Jack is always polite, kind, and consistently professional. He greets everyone with genuine warmth and makes the building feel welcoming and well-looked-after. His calm, courteous manner never goes unnoticed, and it’s clear he takes pride in helping residents feel comfortable. Thank you for making our home environment so much more homely!!
5/5
GoogleGreat service. We had a problem with our washing machine. Andrew managed the whole situation very well. And we had the pleasure of having Ryan coming to replace the machine. He is so nice and polite, and did a great job.
1/5
GoogleNot clean
Dear Charles, I’m sorry to hear this. I have checked our records and cannot find a booking under your name. If you are experiencing any issues with your home or the site, please do reach out to the team or to me directly, and I will be happy to help. Kind Regards Danielle Nicholls Neighbourhood Manager
5/5
GoogleGeorgia Obeng took us to look around the neighbourhood and the flats. She was incredibly friendly, professional, and helpful, and she took the time to answer all of our questions.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (1 East Park Walk) has the most, with 849 reviews rated 4.4 out of 5, followed by Salford with 376.
The three Get Living offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent.
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