Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotKenya was very friendly and…helpful
Kenya was very friendly and knowledgeable about the property. She even let me know she was at the property early so I could view it early
Thanks so much for the 5 Star Review, great to hear that Kenya was accomodating and friendly and knowledgeable for you. All the best, Vanessa
5/5
TrustpilotKenya was brilliant at our house…
Kenya was brilliant at our house viewing answering all of our questions about the property and sending prompt communication before the viewing
Great to hear that Kenya was able to answer all your questions at your viewing. All the best with your property search, Vanessa
5/5
TrustpilotProfessional and friendly agent-Sam
Professional and friendly agent- knowledgeable about the property and surrounding area
5/5
TrustpilotGreat customer service
Kenya was on time, very friendly and knowledgeable of the house, application process, tenancy terms and local area.A great person to represent the business.
5/5
TrustpilotVery friendly showed me everything I…
Very friendly showed me everything I wanted to see lovely place so definitely interested so hope to hear back from you on Friday dan
5/5
TrustpilotPadstow Road -
I had a viewing in Padstow Road, arrived on time and Laura Rich was already there waiting for me with a friendly smile. Any questions I had, she had the answers. Faultless viewing, nice one Laura.
5/5
TrustpilotFirst time having a viewing with gatekeeper
First time having a viewing with gatekeeper and Laura was brilliant! She made it a very comfortable and pleasant experience. The whole process so far has been great.
5/5
TrustpilotAvecot Way - Kenya
My partner and I arrived at the property to be greeted by the smiley Kenya. Kenya was really helpful throughout the entire viewing, and helped answer all of our questions. We were shocked when Kenya said she had only started recently. So far, our experience with Gatekeeper as a whole has been really positive. They have kept us in the loop with many emails/texts, and we have really appreciated this.
5/5
TrustpilotProperty viewing
Punctual, which is always a benefit for me Knowledgeable, professional
5/5
TrustpilotHouse View,
Great experience and agency was accommodating!
5/5
TrustpilotFantastic service - Highly recommend.
Richard showed us round the property , very polite and informative, would recommend - was very nice to deal with. Thank you very much.
5/5
TrustpilotOwl Close
We arrived early to the appointment and found that Sam Mawson was already there waiting for us. She greeted us with a big smile and was so helpful showing us around the property, also giving good advice for some improvements ideas.
5/5
TrustpilotGood communication and quick responses…
Good communication and quick responses to enquiries. Agent was punctual and very helpful
5/5
GoogleRating only, no written review.
Hi Piuaru, thanks so much for the 5 Star Rating, much appreciated! All the best, Vanessa
5/5
GoogleRating only, no written review.
Hi Miroslav, thanks so much for giving us a 5 Star Review, always much appreciated! All the best, Vanessa
5/5
GoogleRating only, no written review.
Hi Cat, thanks so much for the 5 Star Rating, much appreciated! All the best, Vanessa
5/5
GoogleFantastic
Hi Oluwaseun, thanks so much for the 5 Star Review, much appreciated! All the best, Vanessa
5/5
GoogleVery professional and customer focused
Hi Patrick, so pleased you found us to be professional and customer focused. Best of luck with your property search, Vanessa
5/5
GoogleRichard was Very friendly and welcoming . Highly recommend
Hi there, thanks so much for your kind recomendation, so pleased you found Richard to be friendly and welcoming! All the best, Vanessa
5/5
GoogleGreat service and Richard is very knowledgeable of local properties highly recommend.
Hi Sharon, lovely to hear that you had great service, Richard was knowledgeable and you would recommend us! All the best, Vanessa
5/5
GoogleThank you very much for the opportunity to visit this house. It was nice to talk to you Mr. Richard.
Hi Joanna, thanks so much for the 5 Star Review, best of luck with your property search! Vanessa
5/5
GoogleRichard was fantastic, helpful, knowledge and very honest. All qualities that are really appreciated in a process like this.
Hi Alexandra, thank you for your lovely comments regarding Richard's service, he will be so pleased to receive them. All the best, Vanessa
5/5
GoogleRichard who showed us around a property in Witney was extremely helpful, friendly and informative! Really great experience and answered all the questions we had :)
Hi Roxanne, so pleased you had such a good experience on your viewing with Richard. Best of luck with your property search, Vanessa
5/5
GoogleViewed some properties and staff at Gatekeepers have been very helpful. Richard has particularly stood out as most of my encounters were with him. Other staff I spoke to on phone at Gatekeepers have also been helping at the background, I know. I appreciate you all
Hi Francis, many thanks for your 5 Star Review, best of luck with your property search, Vanessa
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
