5/5
GoogleIt was fantastic and Richard Pearce explained everything l want to know about the property
Agent replied · 29 July 2023
Hi Lisa, thanks so much for leaving us a 5 Star Review, so pleased that Richard was helpful. All the best, Vanessa
Trusted Agent profile · Oxfordshire
Verified
Gatekeeper estate agents in Witney and Swindon
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Buyers2 reviews
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
Landlords3 reviews
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
Tenants4 reviews
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Our offices
Gatekeeper's three offices, most reviewed first. Each has its own page.
- Gatekeeper Witney (3-4 Kingfishers Court Northfield Farm Lane)3-4 Kingfishers Court Northfield Farm Lane, Witney, OX28 1UE906 reviews · 906 on Google (4.7)60 in the last 90 days
- Gatekeeper Witney (77 High Street)77 High Street, OX28 6JA905 reviews · 893 on Google (4.7)61 in the last 90 days
- Gatekeeper SwindonSwindon, SN2 2PN788 reviews · 0 on Google78 in the last 90 days
Awards
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Gatekeeper is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 2019
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Lettings, South West
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Lettings, Oxfordshire, Bucks, MK
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Latest reviews from every Gatekeeper office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleGreat estate agent, lots of experience and gave us ideas of opportunities for the house we viewed.
Agent replied · 29 July 2023
Hi Alice, thanks so much for your kind comments, do let us know what we can do to get to 5 Stars! All the best, Vanessa
5/5
GoogleKenya was lovely at showing me around the property I looked at. Highly recommend :)
Agent replied · 29 July 2023
Hi there, so pleased that you were happy with Kenya's service and would highly recommend us! All the best, Vanessa
5/5
GoogleRichard is very nice and helpful letting manager. Everyone can feel comfortable to ask any question to him.
Agent replied · 29 July 2023
Hi Gülin, thanks so much for your kind comments on Richard's helpfulness, he will be so pleased. All the best with your property search, Vanessa
5/5
TrustpilotLaura was great
Laura was great, welcomed me with smile on her face and walked me through the property. Answer ll my question.
5/5
TrustpilotUseful informative viewing
Viewed the property with my husband, daughter & baby granddaughter. Kenya arranged viewing at a time to suit us, was punctual meeting us at the property & able to answer our questions. She drew out our thoughts about the property without ‘pushing’ us for a decision, & gave us plenty of time to explore & revisit areas, without feeling rushed.
5/5
TrustpilotKenya was very friendly and answered…
Kenya was very friendly and answered all our questions
5/5
TrustpilotShe was very polite and knew all the…
She was very polite and knew all the information I required
5/5
TrustpilotVery professional
Rating only, no written review.
5/5
TrustpilotExcellent service
From when I first met Dan and Kenya at the valuation of my property and they explained the sale process to me, I had total confidence in using Gatekeeper. I am so impressed that an offer was made so quickly and now Lucy is organising the sale process again explaining everything so well. I thoroughly recommend Gatekeeper for a complete, quick and friendly service.
5/5
TrustpilotLovely
Laura was lovely, very informative about the property. She was very friendly and it was a lovely viewing. Much better than what we've had it the past. Thank you very much.
5/5
TrustpilotRichard was very honest and great…
Richard was very honest and great during the viewing. He talked me through the whole property, explained all the process involve, etc. which made the viewing seamless and a positive experience.
5/5
TrustpilotGreat service with Sam
Great service with Sam at Gatekeeper. Booked in a viewing easily and quickly. Kept up to date via emails and text massaging regularly. Very informative and such an easy experience for buyers like myself. Sam was also very welcoming and friendly upon arrival at a viewing. Made us feel very at ease! Thank you.
5/5
Trustpilotgreat very helpful
Rating only, no written review.
Agent replied · 13 June 2024
Thanks so much for the 5 Star Rating - so pleased you found our service to be helpful! All the best, Vanessa
5/5
TrustpilotThe viewing carried out by Laura was…
The viewing carried out by Laura was very pleasant Laura is very communicative and friendly and likes to answer questions it was a pleasure to meet Laura.
Agent replied · 13 June 2024
Thanks so much for your lovely comments on Laura being friendly and communicative, much appreciate the review. All the best, Vanessa
5/5
TrustpilotWas on time
Was on time, professional, knowledgeable.
Agent replied · 13 June 2024
Brilliant, good to hear that the viewing was on time and you received professional and knowledgeable support! All the best, Vanessa
5/5
TrustpilotLaura was so helpful and friendly
Laura was so helpful and friendly answered all the questions we had and genuinely made the whole viewing a nice experience hope to be with this estate agent for a long time
Agent replied · 13 June 2024
Laura will be so pleased with your lovely comments, thanks so much for the 5 Star Review! All the best, Vanessa
5/5
TrustpilotGreat customers relationship
Great customer relationship
Agent replied · 13 June 2024
Cheers for the 5 Stars, all the best, Vanessa
5/5
TrustpilotExcellent Customer Service
Customer service was topnotch!My experience with Laura Rich was so warm and pleasant.
Agent replied · 13 June 2024
Fantastic to hear that Laura's service was topnotch and that she was warm and pleasant. Best of luck with your property search, Vanessa
5/5
TrustpilotExcellent viewing
Excellent viewing, shame outside my budget but overall experience meeting the letting agent was great!
Agent replied · 13 June 2024
Thanks so much for your lovely comments, hope your search goes well, Vanessa
5/5
TrustpilotI was very pleased with the place very…
I was very pleased with the place very roomy I like that it has 2 floors definitely liked better then the last place I viewed in colwell drive definitely 5 stars
Agent replied · 13 June 2024
Thanks so much for the 5 Star Review, much appreciated! All the best, Vanessa
5/5
TrustpilotLaura was great she explained…
Laura was great she explained everything well,friendly and welcoming.
Agent replied · 13 June 2024
So pleased that you found Laura to be friendly and welcoming, many thanks for the 5 Stars! All the best, Vanessa
4/5
TrustpilotI met Karin today and she was warm and…
I met Karin today and she was warm and friendly . She kindly accepted my apology for being late as I couldn’t find the flat . She was due to see me 2 h later at another flat but was good enough to move that time so we could go straight onto view the other property immediately. Karin provided a good tour , great customer service . Thank you
Agent replied · 13 June 2024
Really appreciate the positive feedback on Karin, many thanks for your comments. All the best, Vanessa
5/5
TrustpilotGreat service
Kenya was so lovely, she was understanding that we we’re running late and still managed to show us around the house.She was friendly and knowledgeable about the property, answering all questions we had. Thanks Kenya 😊
Agent replied · 13 June 2024
So pleased that Kenya was friendly and knowledgeable, thanks for the 5 Stars! All the best, Vanessa
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Gatekeeper
Which Gatekeeper office has the most reviews?
Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
Where are the Gatekeeper offices?
The three Gatekeeper offices, by town:
- Swindon: Swindon, SN2 2PN
- Witney (3-4 Kingfishers Court Northfield Farm Lane): 3-4 Kingfishers Court Northfield Farm Lane, Witney, OX28 1UE
- Witney (77 High Street): 77 High Street, Witney, Oxfordshire, OX28 6JA
What do sellers say about Gatekeeper?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
What do landlords say about Gatekeeper?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
What do tenants say about Gatekeeper?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Has Gatekeeper won any awards?
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
