Trusted Agent profile · Oxfordshire
Verified
★★★★★
2,158 reviews across 3 offices and 3 platforms
Gatekeeper has three offices, in Witney (two offices) and Swindon (Oxfordshire). Together they have 2,158 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ...Read all 3 from sellers
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very ...Read all 2 from buyers
When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ...Read all 3 from landlords
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ...Read all 4 from tenants
Gatekeeper's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotPrompt and friendly!
Paul showed me around a couple of places - very prompt and friendly and explained all the relevant details.
Hi Leanne,Thank you for your review! I'm glad to hear that Paul was prompt, friendly, and thorough in explaining all the details during your viewings. If you have any further questions, please feel free to reach out.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
TrustpilotDelighted!
This was our first time with Gatekeeper and it was a pleasant experience. Lucy was really helpful, gave us enough time to view the property and contributed her honest opinion as well. She was absolutely amazing. Thank you for your patience and see you again.
Hi Sadiq,Thank you for your kind review! I'm delighted to hear that your first experience with Gatekeeper was pleasant and that Lucy was so helpful and accommodating. We appreciate your feedback and look forward to assisting you again in the future.Best regards,Dan ThorneSales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hi Ninu, Thank you for your kind words. I'm pleased to hear that you had a great experience with us. If you need any further assistance, don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Hi Ninu, Thank you for your kind words. I'm pleased to hear that you had a great experience with us. If you need any further assistance, don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience with Gatekeeper and appreciate your kind words. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Dear Roxana, Thank you for sharing your feedback. We're pleased to hear that you had a positive experience with Gatekeeper. Your support is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review. We're glad to hear about your experience with Gatekeeper. Your feedback is valuable to us as we strive to provide excellent service. Thanks, Dan Sales Director
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a 5* review. We're glad to hear about your experience with Gatekeeper at your recent viewings. Thanks, Dan Thorne Sales Director
4/5
GoogleRating only, no written review.
Thank you, Tummi, for your feedback! We're thrilled to hear that you had a positive experience with us. If you need any further assistance, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you, Aliyah, for your review! We're pleased to hear that you had a positive experience with our service. If you need any further assistance, please don't hesitate to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleReally helpful and professional
Thank you, Ziaulhaq, for your positive feedback! We're delighted to hear that you found our service helpful and professional. If you need any further assistance, please don't hesitate to get in touch. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleAlice was very polite and professional.
Thank you, Francis, for your feedback! We're delighted to hear that Alice was polite and professional during your interaction. If you need any further assistance, please feel free to reach out. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleVery fast service and everything goes smoothly
Thank you for taking the time to leave us a review. We're glad to hear about your experience with Gatekeeper. Your feedback is valuable to us as we strive to provide excellent service. Kind Regards, Dan Thorne Sales Director
5/5
GoogleWas satisfied with the service by Taylor. Thank you 😊😊PositiveResponsiveness, Professionalism
Thank you so much for taking the time to post your review. Kind Regards, Vanessa - Marketing Director
5/5
GoogleFriendly, approachable and very knowledgeable about the property and renting process
Thank you, Connie, for your feedback! We appreciate your input. If you have any further questions or need assistance, please feel free to reach out. We're here to help ensure your experience with Gatekeeper remains exceptional. Best regards, Dan Thorne Sales Director Gatekeeper
5/5
GoogleShe is amazing and was calm all through showing us the whole place
Really pleased to hear Taylor looked after you at your viewing and we really appreciate you taking the time to leave us some feedback. Thanks, Dan Thorne Sales Director
5/5
GoogleI got great customer care from her,she was so professional and she knows her job.
Thank you, Crosby, for your kind words! We're thrilled to hear you received great customer care and found our service professional. Please don't hesitate to reach out if you need any further assistance. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleTaylor was very helpful in arranging a viewing for a property I was interested in. On the day of the viewing she was friendly and had no trouble answering my questions.
I am really pleased Taylor looked after you and you had a good experience viewing a property with us. Kind Regards, Dan Thorne Sales Director
5/5
GoogleTaylor was so friendly and very helpful with all my queries. Taylor arrived early to let me view the property which is convenient to me as well.
Dear Elie, Thank you for your kind review. We're delighted to hear that Taylor was friendly, helpful, and accommodating to your schedule. Your feedback is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
Google"Fantastic home viewing experience with Gatekeepers! Taylor, our agent, was amazing! Knowledgeable, friendly, and made the process easy and stress-free. Highly recommend Taylor and Gatekeepers. 5 stars!"
It is amazing to hear that Taylor made your viewings stress free and easy, that is exactly what we are looking for! Really appreciate you taking the time to leave feedback. Thanks, Dan Thorne Sales Director
5/5
GoogleKenya was most helpful and went out of her way to accommodate us for a viewing. She was utterly professional and knowledgeable about both the property and local area, and was able to answer any questions we had. We were allowed plenty of time to view the house and did not feel rushed. Kenya made the viewing an easy and enjoyable experience.
Thank you for your wonderful review, Sarah! I'm delighted to hear that Kenya was so helpful and professional, providing you with detailed information and ample time to view the property. Your feedback is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience with Gatekeeper and appreciate your kind words. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Dear Roxana, Thank you for sharing your feedback. We're pleased to hear that you had a positive experience with Gatekeeper. Your support is greatly appreciated. Best regards, Dan Thorne Sales Director, Gatekeeper
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a review. We're glad to hear about your experience with Gatekeeper. Your feedback is valuable to us as we strive to provide excellent service. Thanks, Dan Sales Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Gatekeeper, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gatekeeper is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Witney (3-4 Kingfishers Court Northfield Farm Lane) has the most, with 906 reviews rated 4.7 out of 5, followed by Witney (77 High Street) with 905.
The three Gatekeeper offices, by town:
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Andrew wrote: "The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, James wrote: "When my tenants informed me they were moving on the Gatekeeper Team acted swiftly to find me a new tenant. The communication was clear and concise, no waffle ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Jacob wrote: "I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The ..."
Yes. In The Trusted Agent 2026 awards, Witney won Platinum, West Oxfordshire won Platinum and Swindon won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 2 other industry awards since 2019.
