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5/5
GoogleI would like to write this review as my experience so far with Frosts, Marshalswick has been outstanding. Paul Blake is the most personable, friendly and extremely competent agent you could ever find. He has been there for me all the way so far and is a real joy to speak to, putting my mind at rest every step of the way.
I look forward to our continued relationship with the rest of my purchase.
Georgina Β· 14 October 2025 Β· Frost's Estate Agents, Marshalswick
Agent replied Β· 14 October 2026
Hi Georgina,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleTrudie could not have been more helpful in selling my flat, she was always quick to get in touch with updates and helped to chase my Buyer's solicitors on a number of occasions.
She is a credit to Frosts and I can't thank her enough for her help.
Tom Β· 14 October 2025 Β· Frost's Estate Agents, Marshalswick
Agent replied Β· 14 October 2026
Hi Tom,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleRating only, no written review.
Jincheng Β· 14 October 2025 Β· Frost's Estate Agents, Marshalswick
Agent replied Β· 14 October 2026
Hi Jincheng,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleMy star assessment is based on the performance of Shaun Denton of Frosts.
My experience is based on the difficult sale of a distressed house as an administrator of the estate of my late brother.
Several staff gave assistance during the protracted sale.
However Shaun took control of the sale and there can be no doubt that his professional involvement, ,enthusiastic "can-do" attitude, experience and all round knowledge has been responsible for bringing the difficult vendors to the table.
He kept me advised at all times of progress and also regrettably lack of progress.
I am very grateful that Shaun's tremendous efforts were above what I consider the norm having been involved with several property deals over recent years.
Throughout some frustrating months he managed to inject encouragement laced with a degree of humour at times.
So a very big thank you is well deserved
CLIVE Β· 14 October 2025 Β· Frost's Estate Agents, Marshalswick
Agent replied Β· 14 October 2026
Hi Clive,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleOutstanding, end to end service backed by years of experience and client understanding. Trudy and team work seamlessly together and their communication at every stage is excellent. Shaun's sage advice built confidence and was key to the successful sale. Thank you to all!
Peter Β· 14 October 2025 Β· Frost's Estate Agents, Marshalswick
Agent replied Β· 14 October 2026
Hi Peter,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleWe recently completed a probate house sale with Frosts. From our first contact to completion of the sale, their communication has been brilliant. Paul Blake has been a fantastic support throughout the process, dealing with some complex issues and communication very clearly and compassionately. The knowledge and experience that Paul has about the local house buying market also made the sale process very smooth. I have no hesitation in recommending Paul and his colleagues.
Sarah Β· 14 October 2025 Β· Frost's Estate Agents, Marshalswick
Agent replied Β· 14 October 2026
Hi Sarah,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleTrudie, Shaun and the Team were absolutely amazing, even our purchase process took over 6 months, they always kept in touch, followed up and were fully accessible everytime we needed help. Havent worked with someone so professional for the long time. Great agency, highly recommendedπ€π Arvy & The Family β¦
Fighter's Β· 14 October 2025 Β· Frost's Estate Agents, Marshalswick
Agent replied Β· 14 October 2026
Hi,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleI recently purchased a property through the Frost team, and the experience was outstanding from start to finish. Trudie was incredibly helpful, professional, and responsive throughout the process, making everything smooth and stress-free. The entire Frost team went above and beyond to support me, answer my questions, and ensure a positive outcome. I highly recommend Trudie and Frost to anyone looking to buy or sell property, they truly made the journey enjoyable and memorable
Valeria Β· 14 October 2025 Β· Frost's Estate Agents, Marshalswick
Agent replied Β· 20 March 2026
Hi Valeria,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk
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5/5
GoogleMany many thanks to Trudie, Matt, Shaun, Rosie and really all the team too at Frost's Marshalswick. Superb dedication, honesty and genuine interest in clients' needs made me feel fully understood and supported throughout what turned out to be a long haul effort of twenty months, for reasons beyond our control. Thank you so much for being such a super friendly team from day one to completion.
Penny Β· 14 October 2025 Β· Frost's Estate Agents, Marshalswick
Agent replied Β· 20 January 2024
Hi Penny thank you very much for your kind words I'm sure everyone at Marshalswick will be delighted.
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5/5
GoogleI have dealt with Trudie for the purchase of a flat for my Father.
Trudie has been extremely efficient, professional and tenacious throughout the whole process.
Thank you for everything Trudie!
Daniela Β· 13 October 2025 Β· Frost's Estate Agents, Wheathampstead
Agent replied Β· 14 April 2026
Hi Daniela,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleThank you Trudie, for your total dedication to customer satisfaction. You have always been on call and indeed undeniably crucial to the final completion of the sale of my mother's property. You have relentlessly persued each and every challenge that has beset this sale and your kindness and compassion has done you proud. Thank you.
David Β· 13 October 2025 Β· Frost's Estate Agents, Wheathampstead
Agent replied Β· 11 December 2024
Thank you David for your wonderful five star review, we will be sure to pass on your comments to Trudie and the team.
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4/5
GoogleTrudie was great, always very helpful and a great communicator!
Sarah Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
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5/5
GoogleVery happy with Frost's service. Led by Elsaida supported by Louise they were communicative and responsive and helpful to someone who was an 'out of town' seller in ensuring that once a sale had been agreed everything could proceed smoothly
Edward Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 13 October 2026
Hi Edward,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleSpecial mention of Luisa who followed up with contractors to fix the issues I reported.
EbereChukwu Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 13 October 2026
Hi,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleExcellent service, communication spot on, professional and courteous at all times, thank you Frost's for ensuring a smooth and successful sale.
Peter Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 13 October 2026
Hi Peter,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleI found Frosts Harpenden - James and the whole team to be professional, helpful and kind during the difficult process of viewings and concluding the sale. Trudie, sales progressor was at all times very helpful and supportive. I can thoroughly recommend Harpenden Frosts and Trudie Cobb. They made the process more bearable!
Fran Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 13 October 2026
Hi Fran,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleGreat support and communication during property purchase process. Friendly Staff.
Marcin Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 11 November 2024
Thank you Marcin for your great five star review!
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5/5
GoogleA big THANK YOU to James, Louise, Jordan and Trudie for providing a professional, knowledgeable and supportive service. It was a big effort from the whole team at Frost's to get our sale over the line at a difficult time for us. Much appreciated. Brendan
Brendan Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 13 October 2026
Hi Brendan,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleVery happy with the service we received from Frosts. Communication, knowledge and professionalism were excellent throughout. We worked with most of the team but Louise was our main contact and was absolutely brilliant at every step. Would definitely recommend - thank you!
Emma Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 13 October 2026
Hi Emma,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleTrudie and the team @ the Harpenden branch were great with our purchase, very helpful and informative the whole way along :)
Sam Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 13 October 2026
Hi Sam,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleMy partner and I have just purchased a house through Frosts as first time buyers and their service was absolutely exceptional. I have dealt with Louise from the get go and she is just amazing (give her a raise!), she was quick to get back to me whenever I had questions and needed support. Trudie kept me updated throughout the process from our offer being accepted to completion and was brilliant at explaining everything as she knew we had no prior understanding of the process.
I couldnβt recommend Frosts enough and a massive thank you to both Louise and Trudie for all your help!
Josh Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 14 April 2026
Hi Josh,
Thank you for your kind review, we are always delighted to
hear positive feedback about our team at Frost's.
We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
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We canβt thank Louise enough for all her help with our recent move. From our very first viewing through to getting the keys, she was fantastic always friendly, approachable, and genuinely supportive. We were told first time buying a house can be a stressful experience, but Louise went above and beyond to keep everything on track and to make the process feel as smooth as possible.
She kept us updated at every step, was always quick to respond to our questions, and explained everything clearly, which gave us real peace of mind. What really stood out was how much she genuinely cared about helping us find the right home and making sure the move went well.
Thanks to Louise, weβre now happily settled in our new home, and weβre so grateful for her patience, guidance, and hard work. We wouldnβt hesitate to recommend her to anyone looking for an estate agent who is not only reliable and professional but also kind and approachable.
Thank you again.
Jordan Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 14 April 2026
Hi Jordan,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleFrosts were fantastic to deal with and made the whole process so much smoother. A special thank you to Trudie Cobb, who went above and beyond to keep everything moving and pushed our sale through quickly. She was always helpful, professional and on top of everything, we couldnβt have asked for better support. Highly recommend!
Lizzie Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 15 January 2026
Hi Lizzie,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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5/5
GoogleTrudie was an incredible support throughout the sale of our house, especially given the difficult circumstances we faced. She showed unwavering patience and professionalism, keeping me informed at every stage with clear updates by phone and email.
Her dedication and attention to detail gave me real confidence that everything was being handled with care. βGoing above and beyondβ hardly does justice to the effort she put in, nothing was ever too much trouble, and she always took the time to explain things and reassure me when needed.
Thank you so much, Trudie, you are a star. Your time, effort, and commitment are deeply appreciated and made all the difference to a very stressful process.
Chris Β· 13 October 2025 Β· Frost's Estate Agents Harpenden
Agent replied Β· 15 January 2026
Hi Chris,
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Frost's. We wish you the best of luck and if you have any further questions please do not hesitate to reach out to us on sales@frosts.co.uk.
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