★★★★★ 5/5
GoogleShaun Denton of Frost's Estate Agents Marshalswick, was absolutely brilliant throughout the whole process of buying our new family home. He was informative, knowledgeable and totally professional and I would strongly recommend both Frost's Estate Agents and Shaun Denton for a fantastic house buying experience ! Thanks to all !
James · 21 January 2019 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Hi James thank you very much for your kind words, Shaun will be delighted. We wish you well in your new home and please don't hesitate to call us if you need any help in the future.
★★★★★ 5/5
GoogleWe are currently in the process of purchasing a property through Frosts in Marshalswick. We can't recommend Matthew Brand highly enough. I don't think we would be where we are now without his help. He is knowledgeable, professional and above all honest. Well done Matt and the rest of the team.
Angela · 21 January 2019 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thank you very much Angela that is lovely to hear and we know Matthew will be delighted. Good luck with your search and keep in touch.
★★★★★ 5/5
GoogleMy sister and I were very impressed with Matt and Shaun from the Marshalswick office and Trudie from Wheathampstead office who assisted us with the sale of our deceased father's property in Sandridge. Everyone showed empathy with our situation and gave us sound advice on selling the property. they could not have been more helpful or professional.
Chris · 21 January 2019 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thank you for your kind words Chris, we are pleased to hear that we were able to help you in a sensitive and respectful manner and we wish you well for the future.
★★★★★ 5/5
GoogleThanks Shaun, You have been a great help with our property search. unlike other estate agents that ask what your criteria is, then just send you every house in there portfolio. Frosts (Shaun) actually send you properties that you are interested in. They are a great team to work with. Thanks again.
Mark · 21 January 2019 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thanks Mark you have been most kind and we really appreciate the feedback. Shaun and the team will be really pleased to read your comments.
★★★★★ 5/5
GoogleIn a tough market and trying to sell my house whilst living in another country, the team at Frosts were excellent in every way. Matt and Sean very honest and professional. Trudie also spent so much time in chasing the rest of the chain and making it all happen. Highly recommended
Manesh · 21 January 2019 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thanks Manesh we appreciate your feedback, Matt, Sean and Trudie will be really pleased to hear your comments and that you were happy with the service that you received and we welcome all recommendations as we know it is the foundation of our business.
★★★★★ 5/5
GoogleThe team at Frosts Marshalswick were great. Our sale was a probate sale, so maybe a little bit easier than the norm, but they dealt with the sale swiftly and with compassion for our situation. The house was sold and an offer agreed as soon as it hit the market and we had completed within 4 months of the process starting! Couldnt have gone better. Thank you!
Claire · 21 January 2019 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thank you Claire we are really glad that we were able to help at a difficult time. Please don't hesitate to contact us if you need any further help in the future.
★★★★★ 5/5
GoogleI have used Frosts to buy and sell a couple of houses, they have always been professional and great to work with. This house sale has been a bit complex for us as a family as we are re-locating to a different part of the country. The whole team at Frosts have lived and breathed this move with me, and have stopped at nothing to ensure the sale progressed smoothly. Particular thanks must go to Trudie, who I think must be the hardest working Sales Progressor in St Albans. I am sure the service and support I received from Frosts saved me from a from dissolving into stressed-out wreck!
Sarah · 21 January 2019 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Hi Sarah thanks for your kind comments, Trudie will be delighted to hear them. We wish you well for the future.
★★★★★ 5/5
GoogleFrosts in Marshalswick have a detailed knowledge of the local area. They were very professional and hardworking to promote my house to find a good buyer. But by far the most important thing to me, was that Matt, Shaun and the team were people I could completely trust, not only to give good sound advice but to negotiate in an honest, fair and straightforward manner with the sale of our family home.
Channing · 21 January 2019 · Frost's Estate Agents, Marshalswick
Agent replied · 20 January 2024
Thank you very much Channing the team will be really pleased to hear that you were happy with the level of service that you received, we really appreciate the time you have taken to let us know.
★★★★★ 5/5
GoogleRating only, no written review.
Matthew · 11 January 2019 · Frost's Estate Agents, St Albans
Agent replied · 9 January 2025
Thank you M Thomas
★★★★★ 5/5
GoogleWe bought our house through Frosts Harpenden.
Shout out for Trudie - the sales progressor. Altho we had a unnecessarily long drawn out lead up to exchange (which was no fault of Trudie's), Trudie was the only consistent - keeping us up to date and chasing solicitors down. She was also sympathetic to the stresses moving house brings which was very kind and a breath of fresh air.
Altho not always the bearer of good news she was always honest and that was greatly appreciated.
Poppy · 10 January 2019 · Frost's Estate Agents Harpenden
Agent replied · 8 January 2025
Hi Poppy, thank you very much for your kind words Trudie will be delighted to hear that she was able to help and that you appreciated her help.
★★★★★ 5/5
GoogleI can honestly say that Frost’s have been one of the best agents we have dealt with. John Lawrence and Trudie were absolutely brilliant! Throughout the entire buying process they accommodated our every request, were quick to respond to queries and were extremely helpful and professional. We are really pleased that in the end after a long hunt we purchased our house through them and would recommend them highly. Thank you!
Leena · 2 January 2019 · Frost's Estate Agents Harpenden
Agent replied · 31 May 2023
Thank you Leena that's really kind of you to say so. We will pass on your comments to John and Trudie who will be delighted.
★★★★★ 5/5
GoogleFrosts have been excellent throughout the sale of our property.
James who dealt with our sale was very approachable and sympathetic to our reservations about the sale, having tried to sell with two agents previously we were skeptical of how quickly we would see success. He provided excellent advice and as a result had two offers within the first month.
Once we had accepted the offer we were handed over to Trudie who was responsible for ensuring the sale went through without hitch. Trudie was attentive and rigorous and provided the driving force needed to push the buyers solicitor to respond.
Overall I have been exceptionally pleased with the service that Frosts have provided.
Andrew · 2 January 2019 · Frost's Estate Agents Harpenden
Agent replied · 31 May 2023
Thank you Andrew we are really pleased to hear that you appreciated the service that you received. We sih you well for the future and please don't hesitate to contact if you need any further help in the future.
★★★★★ 5/5
GoogleFrost's turned out to be a fantastic choice for our sale, having considered several agents. James Adams and the team were highly professional, conscientious and proactive in dealing with our case. I'd have no hesitation recommending them to friends and family.
Jon · 30 August 2018 · Frost's Estate Agents Harpenden
Agent replied · 28 August 2024
Thank you very much Jon that really is lovely to hear everyone in the Harpenden office will be delighted. We wish you well and please don't hesitate to call us in the future if you need any further help.
★★★★★ 5/5
GoogleRating only, no written review.
Vic · 29 July 2018 · Frost's Estate Agents, Wheathampstead
Agent replied · 28 July 2023
Thank you Vic we very much appreciate the feedback
★★★★★ 5/5
GoogleWe moved recently and used Frosts. The whole process was smooth and we had no issues at all. We would certainly recommend this office.
Ian · 29 July 2018 · Frost's Estate Agents, Wheathampstead
Agent replied · 28 July 2023
Thanks Ian we really appreciate your feedback, the team will be really happy to hear that they helped.
★★★★★ 5/5
GoogleTrudie and John have been fantastic support and help when I was buying my new home. Full credit to frosts. Thank you again both
James · 29 July 2018 · Frost's Estate Agents, Wheathampstead
Agent replied · 28 July 2023
Thanks James that's really great to hear, we will pass your comments on to Trudie and John and we wish you well in your new home. Please don't hesitate to call if you need any further help in the future.
★★★★★ 5/5
GoogleI had quite a few viewings of my house and Frost's were very diligent in following up with the people viewing and letting me know the feedback. The viewing times were arranged considerately with suitable notice.
I had some issues with the chain lower down and again Frost's were excellent communicators so that I understood the difficulties and how and when they were being resolved. They contacted buyers, solicitors and other agents as appropriate. Many thanks to the whole team as contracts have now been exchanged and the finishing line is now in sight!
Myra · 29 July 2018 · Frost's Estate Agents, Wheathampstead
Agent replied · 28 July 2023
Thank you very much Myra, the team will be delighted to hear that they were able to be of help and that you were pleased with the service.
★★★★★ 5/5
GoogleRating only, no written review.
Christine · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thank you Christine
★★★★★ 5/5
GoogleRating only, no written review.
Susan · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thank you Susan
★★★★★ 5/5
GoogleRating only, no written review.
Taulant · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thank you Taulant!
★★★★★ 5/5
GoogleRating only, no written review.
Lianne · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thank you Lianne
★★★★★ 5/5
GoogleRating only, no written review.
Bhagwant · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thank you Bhagwant.
★★★★★ 4/5
GoogleFriendly, communicative estate agency.
Fabienne · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thank you Fabienne we are grateful for the feedback
★★★★★ 5/5
GoogleExcellent service from the whole team. Thank you.
Callum · 7 July 2018 · Frost's Estate Agents Harpenden
Agent replied · 6 July 2023
Thanks that's great to hear we appreciate the feedback
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