Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more

★★★★★ 5/5

Google

Great experience purchasing through Frosts. James and Ben were super helpful, easy to get hold of and great at managing the first part of the process. Once offer was accepted, we were serviced by Rochelle the sales progresser, who was excellent - easy to get hold of, great communication and super knowledgeable about the area and any survey help etc. Would recommend viewing and buying properties through frosts :) I didn’t use the sales team, but I wouldn’t hesitate to contact them to sell a future property either.

Millie · 23 October 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Would definitely recommend renting from Frosts estate agents. In the last few months of flat searching we have spoken to several local estate agents and have found the service from Rose at Frosts by far the best and incredibly personal. Rose made sure to contact us about any property that came up that fit our needs and was really clear on our requirements. She is always easy to get ahold of by phone and quick to respond to emails & we are so happy with the flat we have agreed to let. Some estate agents treat the job like a salesman and are only really interested in the commission but Rose & her team were not like this at all and have been really committed to finding the right place for us. Also we have met various other team members at the viewing and they are so friendly and helpful for info on the area etc which is great.

Lily · 23 October 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Excellent service. Shaun is responsive, knowledgeable and helpful.

Siu · 22 October 2023 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

Proactive and diligent service. Did as they said would when they said they would. Helpful and considerate. Would recommend.

Trevor · 22 October 2023 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

Trudie Cobb has been efficient and organised, ensuring our sale and the chain progresses seamlessly!

Heather · 22 October 2023 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

I’d like to say thank you to Trudie Cobb from the Wheathampstead branch as well as Shaun and Thomas from the St. Albans Marshalswick branch for their help with everything. They made the purchase of our new property much easier as we were the first time buyers - great communication.

Jiri · 22 October 2023 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

We bought our new home in Harpenden through Frosts during summer 2023. We have been very busy with home improvements since then, so this review is a few months late! We were very impressed with the way Frosts handled our purchase. Jonny Zimmermann was very helpful in securing acceptance of our offer, and he then handed over to Trudie Cobb, who communicated with us from then onwards. The property was chain-free so the purchase completed after only five weeks, which was very helpful to us as we had needed to vacate our previous property and stay temporarily with family. We are very happy in our new home.

John · 21 October 2023 · Frost's Estate Agents Harpenden

★★★★★ 5/5

Google

Trudie is really good in her role. She was very friendly and approachable, and nothing was too much trouble. She was a very good communicator and efficient. Well done, Trudie.

Frances · 13 October 2023 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

Helpful and on top of the transaction made the purchase pretty painless. thanks to Trudie and Jonathan

Vanessa · 13 October 2023 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

Great communication and a pleasure to work with.

Sophie · 13 October 2023 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

Trudie was really helpful and efficient in progressing forward our purchase. She worked really hard to ensure everything was in place for the completion and exchange. We can definitely recommend Frosts agents when purchasing a property

Julia · 13 October 2023 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

I dealt with Oliver (Olly) Banks when looking for a rental property in St Albans and he was by far the best agent that I had the pleasure of dealing with. He was professional, courteous and helped me with my search. When I found a property that I liked and I made an offer, I felt that he was genuinely working hard for both myself as the proposed tenant, but also, for his clients, the landlords. Having owned and run agencies myself in the past, I would of had a far more successful agency if all of my team where like Olly. A real credit to Frost's Estate Agents in St Albans and they are lucky to have him as part of their already excellent team.

Leighton · 29 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Very efficient, professional and polite service received by Darcie in the Lettings team. Thank you!

Harry · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Perfect balance of personal service and professional experience. Safe hands! Thank you!

Peter · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

The service and friendliness we received from Darcie was exceptional and very professional

Bonita · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Friendly and professional service from Rose from the moment I called and explained what I was looking to rent. Could not have been more helpful!

Dan · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

I’ve been working with Olly this week, he has been really quick and helpful in his responses to any questions we have about the flat that we are going to be renting. Thank you Olly

Alex · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

I have been looking for rent in St Albans and thanks to the great work of the office, especially my agent Oliver, I was finally able to get it. I only have words of thanks.

Javier · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Working with Olly has been a pleasure. He has been on top of all communications and has been extremely helpful, keeping us in the loop every step of the way. Thanks again for all your help, Olly!

Harrison · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Darcie has been awesome in assisting us to find a place to rent in St Albans. It has been an absolute pleasure to have her assist us in finding a place to stay.

Edward · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Very happy with the service we received from Oliver at Frost's. He was extremely amiable, responsive and professional throughout our rental search

Mark · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 1/5

Google

Unfortunately we had an awful experience when working with Frosts. We were repeatedly lied to about the property we were buying and were spoken to appallingly by members of staff particularly a male sales agent. We would not recommend working with them again it has put us off buying a house for a long time.

Ellie · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Very good team at Frosts. I liaised with Darcie in particular, and I have quite honestly been able to change a few of my opinions on estate agents based on her diligence and supporting demeanor whilst trying her utmost to find a property for me in a pretty intense market. :)

Helen · 23 September 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Really efficient, the team at Frost St Albans are all lovely and always available ! Especially Olly , he explained the whole process, kept in touch with me every time that a new property was corresponding to my description. The process went faster than expected. I highly recommend !

Olga · 23 September 2023 · Frost's Estate Agents, St Albans