Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more

★★★★★ 5/5

Google

A very pleasant, friendly and professional team who ensured we sold our listed building without any issues. Would recommend.

Judy · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Had a great experience with Frost's. Rose was a great, very responsive and helpful all through the process.

Bryony · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Thank you to team Frosts & to Sarah, Ollie, Sue & Joe...but in particular to Rose & Sheetal for all their hard work throughout. Would definitely recommend. 💯🙂👍 …

James · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Melanie Hughes in Lettings is nothing short of a superstar. We have been tenants with Melanie for over 6yrs and she has always been very proactive and attentive towards solving issues

Joshua · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

I would highly recommend Frosts, who were very professional & friendly with great communication. Nothing was too much trouble & Gareth was extremely helpful with any queries.

Tracey · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Very attentive, friendly and professional team! Rose and Sheetal are such a pleasure to work with, accommodating and supportive in all areas related to property rentals and management!

Artem · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

We found our new flat with Frosts agents and they were absolutely professionals in all things. Great work. Highly recommend their services.

Simon · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

As tenants, we've been impressed by the letting and management team's professionalism and responsiveness. In particular, Sheetal has been super with resolving our queries and issues in a timely and helpful manner.

Grace · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Olly to the rescue! For anyone looking for their next place is a stressful time. Having been at a viewing on a Monday evening after work through another estate agent in slight despair my wife and I entered Frosts nearing closing time but this was no issue for Olly who took his time to register us listening to our wants and needs. Olly then booked us in for 2 properties to see which matched our requirements. Olly showed us around and ensured every question was answered a smooth process thereafter and we move in on the 8th of December Thank you Olly for a great job!

Kishan · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Would definitely recommend using Frost's if you are looking to rent in the St. Albans area! Rose was very helpful all the way through the process from recommending our new place after the one we initially enquired for had gone, to guiding us through the referencing process. Excellent service!

Rob · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

We used Frosts to find a property for us this month and was introduced to Oliver Banks. Both Frosts and Oliver Banks could not be more helpful. The communication was excellent and he was able to find us exactly what we was looking for, in terms of the location, size of property and the dates to accommodate our family. Oliver & Frosts always makes themselves available, responding to any questions we may have.

Travis · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Very prompt and smooth approach, from visiting the property, to moving in was literally days! All communication is fast and they've always taken care of our needs. Sheetal is our point of contact and is very helpful and prompt. We didn't know St Albans at all so it was a great start to our new life here!

V · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

I frankly tell you guys, not many letting agent in St Albans is helpful, friendly and professional (real personal experience), however, Frost’s is different, because they have Mr Oliver Banks. From the first day we pop to their branch, to every email afterward, Oliver shown how his friendly help and professional service by introducing different property, arranging view, replying email prompt and accurate. People always feel having a hidden wall between agent and customer, but Oliver can break this wall. He knows what you want, and provide what you need. I felt got helped by a friend more than serving by an agent. Highly recommended! Keep up the good work! All the best Olly.

OH · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

We have recently become tenants of a house let by Frosts. Olly Banks has helped guide us through each step of this process from booking viewings, all the way to the key handover. He has been a consummate professional throughout and made our experience far better from what we have been through elsewhere. Thanks for all the help Olly!

Harry · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

I have recently been trying to find a property to rent in St Albans. I registered with numerous agents and I have to say that Frost's were head and shoulders above all the rest in their pro-activity, professionalism and customer service. A particular mention for Rose Johnson who understood what I wanted, gave me confidence that Frosts would find me somewhere suitable, and did exactly as promised.

Stephen · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

I would like to express my gratitude to Rose Johnson exceptional assistance in finding my new place. She has been extremely responsive to my emails, which has made the process much smoother. I am very satisfied with her level of help, and I wanted to leave a positive review to show my appreciation. Thank you

SabinaSecrets · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

I was left with a great impression by Frost's Estate Agents in St. Albans. This is my first time visiting the UK and being unfamiliar with the area, but the staff here appeared very polite and quickly helped me find my ideal house. I am extremely grateful to all of you. I would like to extend a special thank you to Ms. Sheetal Shah from Frost's Estate Agents. Firstly, her emails gave me a very positive impression of her. Secondly, when we met in person, Ms. Sheetal Shah displayed excellent manners and patience. She took a lot of time to help me resolve payment issues, and I am extremely grateful for her assistance.

Wei · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

I'm a landlord and have worked with Frosts letting agency in St Albans. Over the years I have always found them to be very professional, strong in communication and tenancy management, and quick to respond to questions. More recently I have had the pleasure of working with Sheetal Shah who has been really excellent in her advice and professionalism. Nothing is ever a problem for her and she has been great to communicate with. I would recommend working with Frosts.

Fiona · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

This was our very first lettings experience with Frost's estate agents St Albans. Oliver Banks who was in touch with us throughout the process was very helpful and made sure all our queries were resolved promptly. Olly was very polite, extremely professional and a friendly person. He explained the whole process really well and we had a smooth experience from start to the finish. He agreed to let us do a second viewing of the property too! I would also like to specially mention Clinton who showed us around the property (twice) and was more than happy to answer all our questions. And definitely not the least, Rose, who helped us find properties by sending regular emails and was helpful over the phone for the lettings process. In fact everyone at Frost's are doing a great job! Sheetal from Property management services was extremely helpful and prompt in her service. We had an issue with the boiler and it was fixed on the same day which was brilliant considering how freezing it was outside and the radiators were not heating up in the house!! I would definitely recommend Frost's estate agents St Albans and hope to work with you in the future!

Prathamesh · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Have recently moved to St. Albans and found a flat to rent through Frosts - from viewing the flat to moving in, they have been really helpful and responsive making our big move easy. Darcie, in particular, has been great as our main point of contact - explaining everything clearly and not overburdening us with information (like some Estate Agents in the past have!) She has been super friendly and approachable and I have been impressed. I would definitely use Frosts again!

Hana · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

I wanted to take a moment to express my deepest gratitude to Mr. Oliver Banks for his exceptional assistance in helping me find the perfect house. Our communication through numerous emails has been extensive, with over ten exchanges. I greatly appreciate his patience and unwavering commitment throughout the entire process. From the very beginning, Mr. Banks demonstrated a remarkable level of professionalism and dedication. He listened attentively to my requirements and preferences, ensuring that he understood exactly what I was looking for in a house. His attention to detail and thorough understanding of the local housing market impressed me greatly. Throughout our correspondence, Mr. Banks consistently provided timely and helpful information. He would promptly respond to my questions and concerns, offering valuable insights and guidance every step of the way. I am sincerely grateful for his perseverance and determination in finding a property that meets my needs. I cannot stress enough how much I admire Mr. Banks' work ethic and dedication to his clients. His commitment to quality customer service is truly commendable. I will not hesitate to recommend Frost's Estate Agents and Mr. Oliver Banks to anyone in search of an outstanding real estate experience.

Wei · 22 December 2023 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Tom has eased the process of buying our property, from beginning to end. Great communication and friendly service. Thanks also to the team.

Vanessa · 21 December 2023 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

I would absolutely recommend Frost’s estate agent if are looking to buy or sell your property. We recently put our property on the market and the team have been amazing throughout the whole process. I would like to thank, Matt, Shaun and especially Jess, who did amazing work. Jess kept us informed and provided an expectational service. Thank you again!

Jessica · 21 December 2023 · Frost's Estate Agents, Marshalswick

★★★★★ 5/5

Google

Rating only, no written review.

Adam · 22 November 2023 · Frost's Estate Agents, St Albans