Frost's Estate Agents, estate agents in St Albans, Harpenden, Marshalswick and 1 more

★★★★★ 5/5

Google

Absolutely lovely experience as a buyer! The process was smooth from start to finish and Ben was always there to assist whenever we needed! Thank you so much to Ben, Thomas and the rest of the team for being so helpful and getting us our house! :)

Jasmina · 14 September 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

I am delighted with the excellent service received from Nick Baker and the team at Frosts St Albans to achieve a successful sale of our family home. I have no hesitation in recommending Frosts services to anyone looking to market their property.

Paul · 14 September 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Really excellent estate agents. I’ve spoken to a lot of estate agents in st albans while looking for a flat to rent and Frosts was by far the most helpful and kind. All the staff i’ve interacted with have been lovely, especially when there’s been problems in the process which they’ve sorted out quickly. Isha was wonderful and Shelby really helped us out with securing our flat. 100% would go back to them :))

Aliy.h · 14 September 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Rating only, no written review.

Sahadev · 13 September 2026 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I had a fantastic experience with Frost’s Estate Agents. Adam and Trudie were absolutely brilliant and did a great job helping me find my perfect home. They were both super friendly, helpful and professional throughout the whole process, always keeping me updated and making everything feel as smooth and stress-free as possible. A massive thank you to Adam, Trudie and the Frost’s team for all their help and support. I’m so happy with my new home and would definitely recommend them!

Jenna · 13 September 2026 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

Very helpful, communicative and friendly

Tom · 13 September 2026 · Frost's Estate Agents Harpenden

★★★★★ 5/5

Google

Frosts were on the ball and so helpful

Pauley · 13 September 2026 · Frost's Estate Agents Harpenden

★★★★★ 5/5

Google

What a fantastic experience with Frosts. Stuart goes above and beyond to make sure your happy, settled and gives a really personal and professional touch. We could not have made our move possible without Stuart. Genuinely. Stuart and his team namely Isha went above and beyond. Truly fantastic. Would highly recommend.

Paul · 13 September 2026 · Frost's Estate Agents Harpenden

★★★★★ 5/5

Google

Excellent service and communication from Amelie, Elsaida and the team at Frosts from start to finish. I highly recommend them for selling your property!

Denise · 13 September 2026 · Frost's Estate Agents Harpenden

★★★★★ 5/5

Google

I’d highly recommend Frosts when considering selling an estate agent for Harpenden. We worked with Amelie, who helped make the process simple and communicated with clarity throughout every step of the journey. We felt cared for as individuals throughout the process and Amelie operated on a real human level with trust and was generally great to work with. I would absolutely recommend Amelie and Frost’s.

Adam · 13 September 2026 · Frost's Estate Agents Harpenden

★★★★★ 5/5

Google

Nick, Tom and the whole Frosts team did a fantastic job. Wouldn’t hesitate to recommend.

David · 15 August 2026 · Frost's Estate Agents, St Albans

★★★★★ 1/5

Google

I called last week and also exchanged a few emails in an attempt to arrange a viewing for a property in Bricket Wood. I followed up several times to see whether the seller had come back with any suitable days or times, but unfortunately, Frosts never got back to me. The property is still on the market, so sadly the seller will never know that they could potentially had first-time buyers interested in the property. It’s really disappointing, particularly as I made several attempts to arrange a viewing and was simply left without a response.

Megan · 15 August 2026 · Frost's Estate Agents, St Albans

★★★★★ 1/5

Google

We had a viewing booked for 4:30pm in St Albans. I travelled all the way from East London specifically for the appointment, only to receive a phone call when I was just a few minutes away saying it had to be cancelled because they couldn't find the keys. Mistakes happen, but this should have been identified well before the appointment rather than after prospective tenants had already travelled. What disappointed me most was the lack of any meaningful apology or attempt to offer an alternative property or solution. The whole experience wasted almost half a day of my time and an unnecessary return journey. Unfortunately, this experience has left me with very little confidence in the agency's organisation and professionalism. edit : there's no reply button, i edit this message instead to reply frost's reply. the booking was under my flatmate's name, and I dont want to share it here. but the date was 1st Aug, instead of last Sat. and i have attached the first message my friend got it from Frost with this review. i need to correct though, it's 35mins before the viewing. but it doesn't change much, as i am reaching St Albans station at the moment, as it will take a 15-20mins walk from the station.

Lok · 15 August 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

We had an incredible experience finding our new home in St Albans thanks to Shelby Dunn! Shelby understood our requirements to a T, curated properties that fit us perfectly, and gave us brilliant insights into the wider community. Big thanks also to Summer, who was brilliant with our viewings and made everything run so smoothly. Highly recommend Shelby and the team if you're looking for agents who genuinely care!

Kavan · 15 August 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Our experience was excellent from start to finish. All the staff were friendly and helpful and kept us well informed. A big thank you to Adam Condon 👍🏻 …

Gwyneth · 13 August 2026 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

We recently bought our home through Frost's and wanted to say a big thank you to Adam. Buying a house is stressful but Adam was fantastic to deal with throughout the process. He was approachable, understanding, and consistently went above and beyond to help keep things moving. We ended up having a lot of contact over the course of the purchase because we used Frost's recommended conveyancer and, unfortunately, the individual we got wasn't particularly proactive or responsive. As a result, Adam seemed to take on an unpaid second job of chasing the conveyancer, following up and calming down a grumpy buyer! Without his persistence and communication, I'm honestly not sure the transaction would have progressed as well as it did. Adam was always quick to respond, patient with our requests, and genuinely cared about getting the sale over the line. His professionalism and dedication made a stressful process much easier to manage. We wouldn't hesitate to recommend Adam and Frost's to anyone looking to buy or sell a property. Thanks again for all your hard work!

Earlsfield · 13 August 2026 · Frost's Estate Agents, Wheathampstead

★★★★★ 5/5

Google

Would recommend Frosts for anyone selling their house in Harpenden. Spoke with a few agents as wasn’t sure who to go with so appreciated James honesty explaining exactly how things would work as had not sold a house before. The whole team at Frosts are also great, Louise and Amelie kept us updated with regular check-ins throught the process of viewings. Trudie then did the same once the sale had been agreed. Thanks to the whole team.

Andy · 13 August 2026 · Frost's Estate Agents Harpenden

★★★★★ 2/5

Google

Brilliant service by Oliver who went out of his way to answer all my questions about a flat I was looking to rent. His professional and caring attitude certainly made me feel much more at ease with the stress of finding a new place. Edit: Moving out after 5 years with Frosts is being made unnecessarily difficult by an unfriendly move manager. I am repeatedly pressured with implied deposit deductions for declining her recommended end-of-tenancy cleaners. Their preferred company quoted £300 + VAT for a tiny studio flat, whereas independent local cleaning services quoted less than half that price.

Mo · 8 August 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Great support from Ben Harley at Froster’s State Agency! Friendly, professional, an helpful. Highly recommend!

Sabina · 8 August 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Nick was amazing. We really felt he was doing all he could to make the buying process as smooth as possible.

Stephanie · 8 August 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

As always, the service at Frost's is excellent! A huge shout out to Ben who always attends to repairs and maintenance services in a helpful, efficient and friendly manner and to Chloe who responds swiftly to all admin tasks and queries in a friendly manner as well. I always feel supported by the Frost's team. Thank you!

Eva · 8 August 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Ben Harley at Frost's has been great. We have found Ben to be professional, very responsive and always happy to try to assist with any queries. We would like to give Ben a five star rating!

Loren · 1 August 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Jordan helped me through the process of buying my first property. Always willing to help, very engaging and quick to reply!

Nathan · 1 August 2026 · Frost's Estate Agents, St Albans

★★★★★ 5/5

Google

Can thoroughly recommend Frosts, they found us a buyer almost immediately bringing it to an exchange of contracts, all running smoothly and we were kept informed all the way. Well done..

Colin · 22 July 2026 · Frost's Estate Agents, St Albans