★★★★★ 5/5
GoogleWe used frosts to find the flat we currently rent and were very happy with the process finding the flat, through to completion of paperwork and picking up the keys, all sorted for us by Darcie. Through Darcie was a lovely person to speak to and was very informative, always getting back to me about any developments and let me know and important information straight away. She was always very attentive and made our experience faultless.
Mia · 26 February 2024 · Frost's Estate Agents, St Albans
Agent replied · 24 August 2024
Thank you Mia for leaving us a fantastic five star review, we will be sure to pass on your comments!
★★★★★ 5/5
GoogleWe have recently started looking for a rental property, and after viewing multiple and having poor experiences, we stumbled upon a property handled by Rose.
Rose has been absolutely outstanding, and made our experience feel effortless. From day one, she was extremely personable, yet held the same level of professionalism throughout, making us feel completely at ease. We could phone her with any questions at any time, and she was more than happy to help.
She remained invested in our journey and held a genuine level of happiness when our offer was accepted. Thank you so much Rose!
Jaycie · 26 February 2024 · Frost's Estate Agents, St Albans
Agent replied · 24 August 2024
Thank you Jaycie for your wonderful five star review, we appreciate you taking the time to leave us your review!
★★★★★ 5/5
GoogleI have recently secured a lovely little rental property through Frosts and the service could not have been better. I went into the office and spoke to Darcie when I was first looking and she was friendly and welcoming. She helped to arrange a viewing on a property I really liked and dealt with the application process once I had submitted my offer. I was fortunate enough to have my offer accepted and Darcie sent over a lovely email to let me. The process thereafter has been smooth and efficient and all the team have been incredibly helpful. I now can't wait to get my keys!
Jade · 26 February 2024 · Frost's Estate Agents, St Albans
Agent replied · 24 August 2024
Thank you Jade for taking the time to leave Frost's such a wonderful five star review!
★★★★★ 5/5
GoogleI recently had the pleasure of working with Frost to rent out our new flat.
Right from the initial consultation, it was evident that Rose Johnson is committed to delivering exceptional service.
She took the time to understand my needs and preferences.
Moreover, Rose handled all the paperwork and legalities with precision and accuracy.
Overall, I cannot recommend Frost Agency and Rose highly enough for anyone looking for a hassle-free rental experience. Their professionalism, expertise, and commitment to client satisfaction set them apart in the industry.
Marina · 26 February 2024 · Frost's Estate Agents, St Albans
Agent replied · 24 August 2024
Thank you Marina for leaving such a wonderful five star review, we will be sure to pass on your comments to Rose and the team!
★★★★★ 5/5
GoogleIncredibly grateful to Trudie for all her help with buying my first property. She went above and beyond to help me through the process. For my next house move I will make sure I go to frosts and ask for Trudie again.
Evie · 24 February 2024 · Frost's Estate Agents, Marshalswick
Agent replied · 21 March 2024
Thank you Evie for taking the time to leave Frost's a five star review!
★★★★★ 5/5
GoogleThe team at Frosts are wonderful. As soon as our house went on the market, they had proceedble buyers through the door, and remained friendly and professional throughout. I would highly recommend Frosts in Harpenden
Laura · 14 February 2024 · Frost's Estate Agents Harpenden
Agent replied · 20 February 2024
Thank you Laura for leaving us a great five star review!
★★★★★ 5/5
GoogleTrudie was a great help at advancing our purchase, a constant stream of communication always makes the process much less stressful.
Jay · 2 February 2024 · Frost's Estate Agents Harpenden
Agent replied · 7 February 2024
Thank you Jay for taking the time to leave us a five star review!
★★★★★ 5/5
GoogleVery well handled sales transaction. James identified the market opportunities exceptionally well and Elsaida found the right Buyer who was committed to speed despite the challenging market conditions. Once a deal was agreed Trudie managed the sales process very efficiently with regular feedback such that the transaction closed within the lower end of my time expectations.
David · 1 February 2024 · Frost's Estate Agents Harpenden
Agent replied · 7 February 2024
Thank you David for leaving such a wonderful five star review, we will be sure to pass on your comments to James and the team!
★★★★★ 4/5
GoogleRating only, no written review.
Nelson · 30 January 2024 · Frost's Estate Agents Harpenden
★★★★★ 5/5
GoogleI would like to highly recommend Darcie. She was extremely helpful. she explained everything really easy and made the transition really easy for me. She has been extremely helpful, friendly and nothing was to much. Would highly recommend.
Chris · 27 January 2024 · Frost's Estate Agents, St Albans
Agent replied · 24 August 2024
Thank you Chris for your great five star review!
★★★★★ 5/5
GoogleWe’ve just secured our first letting with Frosts and we couldn’t be more grateful to Darcy in lettings who put in so much work to help us get the property. Really excited to make the move!
Ben · 27 January 2024 · Frost's Estate Agents, St Albans
Agent replied · 24 August 2024
Thank you Bob for taking the time to leave us a five star review!
★★★★★ 5/5
GoogleWe have had a truly excellent experience with everyone at Frosts, and particularly with Darcie. We feel heard, supported and reassured by a really fantastic agent, who has debunked every confusing point for us and communicated brilliantly throughout every step of quite a stressful process. To management, she is an asset to your team. THANK YOU DARCIE!
Claire · 27 January 2024 · Frost's Estate Agents, St Albans
Agent replied · 24 August 2024
Thank you Claire for your fantastic five star review, we will be sure to pass on your comments.
★★★★★ 5/5
GoogleI would like to express my deepest gratitude to Mr. Oliver Banks.
We came to St Albans from abroad to find and rent an apartment in only a few days in total. He went out of his way to help us find a beautiful place and close a deal with the owners on time. He was helpful every step of the way and I believe that if it wasn't for him we would not have rented.
Orly · 27 January 2024 · Frost's Estate Agents, St Albans
Agent replied · 24 August 2024
Thank you Orly for your fantastic five star review, we will be sure to pass on your comments to Olly and the team!
★★★★★ 5/5
GoogleI do really recommend this Estate Agent in St Albans , particularly Oliver he helps me a lot , very profesional kind and helpful .
10/10 for me .
Maria Fernandez
May · 19 January 2024 · Frost's Estate Agents, St Albans
★★★★★ 5/5
Google5 stars ⭐️
This would be my first time renting out my property and I must say Oliver has gone through immense efforts to make this run as smoothly as possible for us! We honestly couldn’t ask for much more.
He is extremely professional and attentive, rest assured when you leave any query’s with Olly - he always deals with them promptly and with Great attitude. We are extremely happy with the service he has provided us alongside a great team. I recommend anyone in a similar position go through Oliver, he is a great attribute to Frosts 😊PositiveResponsiveness, Quality, Professionalism
Amy · 10 January 2024 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Amy for your excellent review. I will pass your great comments on to Olly and the team, who I'm sure will be delighted.
★★★★★ 5/5
GoogleVery prompt and smooth approach, from visiting the property, to moving in was literally days! All communication is fast and they've always taken care of our needs. Sheetal is our point of contact and is very helpful and prompt. We didn't know St Albans at all so it was a great start to our new life here!
Natalie · 28 December 2023 · Frost's Estate Agents, St Albans
Agent replied · 24 August 2024
Thank you for your great five star review!
★★★★★ 5/5
GoogleRating only, no written review.
Dr · 22 December 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you for leaving us a five star review!
★★★★★ 5/5
GoogleThanks Sheetal for being so thorough
Lee · 22 December 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Lee
★★★★★ 5/5
GoogleGreat service by Darcie . Everything was quick and easy .
Simona · 22 December 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Simona for your five star review!
★★★★★ 5/5
GoogleOliver was extremely helpful and highly professional.
Ernest · 22 December 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Ernest for taking the time to leave us a five star review!
★★★★★ 5/5
GoogleOliver Banks was Informative, prompt and professional would defiantly recommend. Thanks once again.
Mike · 22 December 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Mike for leaving a five star review!
★★★★★ 1/5
GoogleAn estate agent called Rochelle coerced and pressurised me to make an offer during the time I was negotiating a sale of a house in St Albans.
Aristotle · 22 December 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Good morning, we are extremely concerned to hear your feedback and the severity of your comments, however we are unable to locate your details to investigate further. We would be grateful if you could contact us directly so we can understand the circumstances better. Please contact our Managing Director on Daniel.kirk@frosts.co.uk
★★★★★ 5/5
Google1.Warm reception
2.Promptly attended to
3.Office sparkling with nice and decent dressed ladies and Gents on Christmas Jumpers
Comfort · 22 December 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you for taking the time to leave us a five star review!
★★★★★ 5/5
GoogleI have been using Frosts to manage my Rental Property for many years. Recently I have been dealing with Sheetal on a particular issue. She has been extremely helpful, friendly, courteous and professional. I would thoroughly recommend Sheetal and Frosts Property Management.
Nick · 22 December 2023 · Frost's Estate Agents, St Albans
Agent replied · 21 January 2024
Thank you Nick it's great to hear that after 10 years we have been able to consistently meet your needs and that you are happy to recommend us.
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