Fraser & Co reviews in Westminster, Barnet and Hounslow

★★★★★ 5/5

Google

Great experience since the beginning and now almost 3 years renting as a student. Very efficient handling of any property issues and communication. Have had no issues with payments and contract ever. Thank you very much to my property manager Amreet!

I · 11 October 2025 · Fraser & Co London West End

★★★★★ 5/5

Google

1/3/25 Great experience with George starting my tenancy. 12/6/25 Great experience with Fajer with the property management.

Vinson · 11 October 2025 · Fraser & Co London West End

★★★★★ 5/5

Google

I had a wonderful experience with Fraser&Co. I would like to extend a special mention to George, who has been exceptionally kind and helpful throughout the process.

Nehmat · 11 October 2025 · Fraser & Co London West End

★★★★★ 4/5

Google

Fajer has been my new property manager and she is attending to issues be encountered in promptly manner. I am happy with Fraser having professional staff in helping clients.

Connie · 11 October 2025 · Fraser & Co London West End

★★★★★ 1/5

Google

Terrible experience with Fraser & Co London West End. We viewed a flat on 6 June and submitted a full offer the next day. The agent, Andreea, asked us to increase our offer but we needed basic info first (whether parking was included and parking costs). Despite multiple follow-ups, by phone, text, and even visiting their office, we were constantly ignored or told “waiting to hear from landlord.” Andreea was rude when we visited in person, and the letting manager was just as unresponsive. After over a week of delays, they casually informed us the landlord accepted another offer through a different agent. Completely unprofessional, irresponsible, and disrespectful. Avoid at all costs.

Sherry · 11 October 2025 · Fraser & Co London West End

★★★★★ 5/5

Google

Very good communication!

Alice · 11 October 2025 · Fraser & Co London West End

★★★★★ 4/5

Google

I have been renting my house with Fraser for >3 years now. Initial year the response was okaish with quite underwhelming responses and even in fixing issues, there were delays. But since I got a property manager Sam El Jani, it's been really great. Frankly my house has the max issues in the last 2 years with constant issues in 1st half of this year. But Sam always stay on top of it, keep me posted on all the reasons if there's any delay. Value my time and calendar with regular follows up with contractors. Also she is really understanding, calm and help in resolving issues asap in the time of urgency. Hope she will remain our property manager as long as we stay in this house.

Ankita · 11 October 2025 · Fraser & Co London West End

★★★★★ 5/5

Google

New to London property scene George from Fraser & Co was a breath of fresh air. Nothing was too much trouble. All enquiries & questions were answered immediately. He dealt with the whole rental process from initial enquiry through to completion with absolute professionalism & attention to detail. I can’t thank him & Fraser & Co enough for helping me find the perfect rental home for me & my dog Pongo 🙏🏽🐾

Su · 11 October 2025 · Fraser & Co London West End

★★★★★ 5/5

Google

We want to express our sincere appreciation for the outstanding work of Sam Jani who is our property manager and Robert Bizgan who is our letting manager. Being the oversea landlord, there is challenges in time zone and language, Robert is very responsive and professional. He answered our call and replied to our message beyond offcie hour and lease out our flat swiftly with good selection of tenant. He always give good advice. Sam is also exceptionally good that she helped us to solve the property matter and council tax issue efficiently, this is incredibly valuable to us. Living far away from UK, their excellent advice gives us tremendous peace of mind. I am truly greatful that we select Freaser as our property agent and to have both of them managing our property. We trusted them completely. Thank you

Noel · 11 October 2025 · Fraser & Co London West End

★★★★★ 5/5

Google

I’ve had a great experience with Ms. Sam El Jani as a property manager. She is incredibly attentive and always responds quickly to any questions or issues. It’s clear that she genuinely cares about the tenants and works hard to make sure everything is running smoothly. I truly appreciate her professionalism and efficiency! 28 Charcot Road, NW9 5YW

Anna · 11 October 2025 · Fraser & Co London West End

★★★★★ 5/5

Google

I had an excellent experience with the company's services, super fast and Sam El Jani is very kind.

Cida · 11 October 2025 · Fraser & Co London West End

★★★★★ 5/5

Google

I am very happy with the service Sam El Jani!, she is very professional in handling all my matters. Thank you very much. 🥰 …

Koh · 11 October 2025 · Fraser & Co London West End

★★★★★ 5/5

Google

Fraser did a great job of managing our property in London for multiple years. Rabia was fantastic on her timely communication and responsiveness; issues were sorted out promptly and the accounting statements were detailed and delivered on time. Couldn't have asked for more.

Giriraj · 11 October 2025 · Fraser & Co London West End

★★★★★ 5/5

Google

Natalie was super helpful and supportive throughout the whole process. She was professional, kind, and always made sure I understood everything. Really grateful for her help, highly recommend!

Nehme · 10 October 2025 · Fraser & Co London New Homes

★★★★★ 5/5

Google

At long last, I have been able to sell my new build flat using Fraser & Co. This would not have been possible without the efforts of the highly capable Andrew Assaker. The flat had been on the market for just under a year, and I had already been through two other agencies who achieved disappointingly little in an admittedly difficult market. I switched to these guys and Andrew secured some serious prospects and ultimately a good offer within a couple of months of taking the helm. He was particularly impressive in getting a difficult in-person negotiation (involving a language barrier!) over the line. The rest of the sale process went smoothly and quickly. I would recommend Fraser & Co to anyone struggling to sell in this difficult market because I found them to be professional, personable and, perhaps most importantly, genuine.

Matthew · 10 October 2025 · Fraser & Co London New Homes

★★★★★ 5/5

Google

Rabia Ahmed has been our property manager for a few years, and we’ve had an excellent experience with her. She is always professional, responds to requests and emails quickly, and addresses any issues as soon as possible. Rabia communicates with our landlord efficiently, making the whole process seamless and stress-free. We truly appreciate her dedication and highly recommend her services!

Amin · 10 October 2025 · Fraser & Co London New Homes

★★★★★ 5/5

Google

Great experience since the beginning and now almost 3 years renting as a student. Very efficient handling of any property issues and communication. Have had no issues with payments and contract ever. Thank you very much to my property manager Amreet!

I · 10 October 2025 · Fraser & Co London New Homes

★★★★★ 5/5

Google

1/3/25 Great experience with George starting my tenancy. 12/6/25 Great experience with Fajer with the property management.

Vinson · 10 October 2025 · Fraser & Co London New Homes

★★★★★ 5/5

Google

I had a wonderful experience with Fraser&Co. I would like to extend a special mention to George, who has been exceptionally kind and helpful throughout the process.

Nehmat · 10 October 2025 · Fraser & Co London New Homes

★★★★★ 4/5

Google

Fajer has been my new property manager and she is attending to issues be encountered in promptly manner. I am happy with Fraser having professional staff in helping clients.

Connie · 10 October 2025 · Fraser & Co London New Homes

★★★★★ 5/5

Google

Very good communication!

Alice · 10 October 2025 · Fraser & Co London New Homes

★★★★★ 1/5

Google

Terrible experience with Fraser & Co London West End. We viewed a flat on 6 June and submitted a full offer the next day. The agent, Andreea, asked us to increase our offer but we needed basic info first (whether parking was included and parking costs). Despite multiple follow-ups, by phone, text, and even visiting their office, we were constantly ignored or told “waiting to hear from landlord.” Andreea was rude when we visited in person, and the letting manager was just as unresponsive. After over a week of delays, they casually informed us the landlord accepted another offer through a different agent. Completely unprofessional, irresponsible, and disrespectful. Avoid at all costs.

Sherry · 10 October 2025 · Fraser & Co London New Homes

★★★★★ 4/5

Google

I have been renting my house with Fraser for >3 years now. Initial year the response was okaish with quite underwhelming responses and even in fixing issues, there were delays. But since I got a property manager Sam El Jani, it's been really great. Frankly my house has the max issues in the last 2 years with constant issues in 1st half of this year. But Sam always stay on top of it, keep me posted on all the reasons if there's any delay. Value my time and calendar with regular follows up with contractors. Also she is really understanding, calm and help in resolving issues asap in the time of urgency. Hope she will remain our property manager as long as we stay in this house.

Ankita · 10 October 2025 · Fraser & Co London New Homes

★★★★★ 5/5

Google

New to London property scene George from Fraser & Co was a breath of fresh air. Nothing was too much trouble. All enquiries & questions were answered immediately. He dealt with the whole rental process from initial enquiry through to completion with absolute professionalism & attention to detail. I can’t thank him & Fraser & Co enough for helping me find the perfect rental home for me & my dog Pongo 🙏🏽🐾

Su · 10 October 2025 · Fraser & Co London New Homes