Trusted Agent profile

Fraser & Co estate agents in Westminster, Barnet and Hounslow

4.4

★★★★★ Great

477 reviews across 4 offices and 2 platforms

Fraser & Co has four offices, in Westminster (two offices), Barnet and Hounslow. Together they have 477 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

416

Reviews on Google

All 4 offices

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61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Fraser & Co's four offices, most reviewed first. Each has its own page.

Latest reviews from every Fraser & Co office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Freston in the Accounting team is always helpful in solving any issues related to finance and accounting. Fast and reliable service.

Colin · 10 October 2025 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Dear Colin, Thank you so much for your fantastic 5-star review! We're delighted to hear that Freston in our Accounting team provided you with fast and reliable service, and was so helpful in resolving your finance and accounting issues. Your kind words mean a lot to us, and we'll be sure to pass them on to Freston. We appreciate your business and look forward to assisting you with any future property needs. Kind Regards, The Fraser & Co Team

5/5

Google

We want to express our sincere appreciation for the outstanding work of Sam Jani who is our property manager and Robert Bizgan who is our letting manager. Being the oversea landlord, there is challenges in time zone and language, Robert is very responsive and professional. He answered our call and replied to our message beyond offcie hour and lease out our flat swiftly with good selection of tenant. He always give good advice. Sam is also exceptionally good that she helped us to solve the property matter and council tax issue efficiently, this is incredibly valuable to us. Living far away from UK, their excellent advice gives us tremendous peace of mind. I am truly greatful that we select Freaser as our property agent and to have both of them managing our property. We trusted them completely. Thank you

Noel · 10 October 2025 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Hi Noel Wan, Thank you for your fantastic 5-star review! We're thrilled to hear Sam Jani and Robert Bizgan provided such outstanding support. It means a lot that Robert's responsiveness and Sam's efficiency gave you such peace of mind managing your London property from overseas. Building that complete trust is key to what we do at Fraser & Co. We truly appreciate your kind words and look forward to our continued partnership. Kind Regards, The Fraser & Co Team

5/5

Google

I’ve had a great experience with Ms. Sam El Jani as a property manager. She is incredibly attentive and always responds quickly to any questions or issues. It’s clear that she genuinely cares about the tenants and works hard to make sure everything is running smoothly. I truly appreciate her professionalism and efficiency! 28 Charcot Road, NW9 5YW

Anna · 10 October 2025 · Fraser & Co London New Homes

Agent replied · 10 October 2026

Hi Anna, Thank you for your fantastic 5-star review! We're thrilled you've had such a great experience with Sam El Jani as your property manager. It's wonderful to hear her attentiveness, quick responses, and genuine care made a real difference. We truly appreciate your kind words! Kind Regards, The Fraser & Co Team

5/5

Google

Robert has been amazing at dealing with my property, very professional and very up to date with the legislation. I recommend him for any property services

Faekb · 8 October 2025 · Fraser & Co Colindale Estate Agents

Agent replied · 22 October 2025

Hi Faekb, Thank you for taking the time to share your positive feedback. It's great to know that Robert's professionalism and up-to-date legislative knowledge have been so valuable. We are proud to have him on our team and will be sure to pass on your kind words and recommendation. Kind Regards, The Fraser & Co Team

5/5

Google

Robert was really professional and helpful. Top agent

Idrees · 8 October 2025 · Fraser & Co Colindale Estate Agents

Agent replied · 22 October 2025

Hi Idrees, Thank you for the excellent review! We're glad to hear that Robert was professional and helpful in assisting you. We appreciate you acknowledging him as a top agent. Kind Regards, The Fraser & Co Team

5/5

Google

Robert was so helpful and professional and answered all my questions patiently. Thank you

Kiana · 8 October 2025 · Fraser & Co Colindale Estate Agents

Agent replied · 22 October 2025

Hi Kiana, Thank you for your kind words! It's great to know that Robert was so helpful and professional in addressing your questions. We look forward to assisting you again in the future. Kind Regards, The Fraser & Co Team

5/5

Google

Robert was helpful and helped with the tenancy process

Aaron · 8 October 2025 · Fraser & Co Colindale Estate Agents

Agent replied · 22 October 2025

Hi Aaron, Thank you for the brilliant 5-star review! We're thrilled that Robert provided … More

5/5

Google

I had an excellent experience renting with this agency! Natalie was my property manager. Natalie was incredibly professional, responsive, and kind throughout the whole year. She always replied quickly, and helped solve any issues right away. I truly appreciate her support. Thank you very much. 🥰 …

Belle · 8 October 2025 · Fraser & Co London New Homes

Agent replied · 22 October 2025

Hi Belle, Thank you so much for this wonderful review! We're thrilled to hear you had an excellent experience renting with us. Natalie is a true asset to our team, and we'll be sure to share your kind words about her professionalism and responsiveness. We appreciate your trust and hope to assist you again in the future. Kind Regards, The Fraser & Co Team

5/5

Google

I had an excellent experience renting with this agency! Natalie was my property manager. Natalie was incredibly professional, responsive, and kind throughout the whole year. She always replied quickly, and helped solve any issues right away. I truly appreciate her support. Thank you very much. 🥰 …

Belle · 6 October 2025 · Fraser & Co London West End

Agent replied · 8 October 2025

Hi Belle, Thank you so much for this wonderful review! We're thrilled to hear you had an excellent experience renting with us. Natalie is a true asset to our team, and we'll be sure to share your kind words about her professionalism and responsiveness. We appreciate your trust and hope to assist you again in the future. Kind Regards, The Fraser & Co Team

5/5

Google

Robert provided an excellent service from start to finish. He was very helpful with renting the property and always quick to answer any questions I had. Everything was handled smoothly and professionally, which made the whole process stress free. Would definitely recommend him to anyone looking for a reliable and supportive estate agent.

Peter · 1 October 2025 · Fraser & Co Colindale Estate Agents

5/5

Google

I’ve worked with Nazim for a couple of years and he’s consistently let my flat quickly. He personally handles the marketing and viewings, and the property has rarely been empty. He’s responsive, keeps me updated, and has helped find fair solutions when challenges have come up. A reliable and professional negotiator.

Jackie · 1 October 2025 · Fraser & Co Kew Bridge & Brentford

Agent replied · 22 October 2025

Hi Peter, Thank you for the wonderful feedback! It's great to know that Robert's supportive and reliable service made your property rental process smooth and stress-free. We truly appreciate your recommendation and look forward to assisting you again in the future. Kind Regards, The Fraser & Co Team

4/5

Google

We had a good experience the team are experienced and helpful they know what is required. Communication was good and timely. Overall a very good experince.

Veena · 1 October 2025 · Fraser & Co London West End

Agent replied · 8 October 2025

Hi Veena, Thank you for your wonderful feedback! We're delighted to hear you had a very good experience and that our team's knowledge and timely communication stood out. We look forward to the opportunity to assist you again. Kind Regards, The Fraser & Co Team

5/5

Google

Excellent experience with Andrew Assaker with the purchase of my apartment and with Omid for the sale of my other one. Approachability, communication and a stellar service throughout the whole journey. Made an extremely convoluted process of purchasing a property, seamless. Would absolutely recommend!

Abdulla · 24 September 2025 · Fraser & Co London West End

Agent replied · 8 October 2025

Thank you so much for taking the time to leave this wonderful review. We’re delighted to hear you had such a positive experience with Andrew during your property purchase. Buying a home can often feel complex, so it's fantastic to know Andrew’s approachable manner and clear communication helped make the process feel smooth and straightforward. Your recommendation means a lot to us, and we’re so pleased to have been part of your property journey. If you ever need any assistance in the future, we’d be more than happy to help., The Fraser & Co Team

5/5

Google

Excellent experience with Andrew Assaker with the purchase of my apartment and with Omid for the sale of my other one. Approachability, communication and a stellar service throughout the whole journey. Made an extremely convoluted process of purchasing a property, seamless. Would absolutely recommend!

Abdulla · 20 September 2025 · Fraser & Co London New Homes

Agent replied · 22 September 2025

Thank you so much for taking the time to leave this wonderful review. We’re delighted to hear you had such a positive experience with Andrew during your property purchase. Buying a home can often feel complex, so it's fantastic to know Andrew’s approachable manner and clear communication helped make the process feel smooth and straightforward. Your recommendation means a lot to us, and we’re so pleased to have been part of your property journey. If you ever need any assistance in the future, we’d be more than happy to help., The Fraser & Co Team

5/5

Google

Robert is the best! Very helpful, prompt answering any questions i had, professional services. The whole experience has been excellent. Definitely recommend !

Mihaela · 19 September 2025 · Fraser & Co London New Homes

5/5

Google

I recently worked with Robert Bizgan, and appreciated how responsive and efficient he was throughout the process. He kept communication clear, handled the logistics smoothly, and made what could have been a stressful transition feel relatively seamless. Overall, the experience was straightforward and professionally managed.

Giovana · 18 September 2025 · Fraser & Co Colindale Estate Agents

5/5

Google

Robert made my experience seamless! I was well taken care of and he helped with ALL my issues.

Ochuwa · 18 September 2025 · Fraser & Co Colindale Estate Agents

5/5

Google

Had a nice experience with Robert. He was super patient and kind throughout our entire visit to the house. Showed us the house and also gave nice suggestions. He never rushed us and let us take all the time we needed, answering every question with a smile. His friendly vibe made us feel totally at ease. Highly recommended.

SC · 15 September 2025 · Fraser & Co Colindale Estate Agents

Agent replied · 22 September 2025

Hi SC, Thanks so much for the great feedback! We're thrilled to hear that Robert made your house visit a relaxed and positive experience. Your kind words highlight exactly what we strive for, and we’ll make sure he hears how much you appreciated his service. Kind Regards, The Fraser & Co Team

5/5

Google

I had the opportunity of working with Amreet and Sam. I needed my husband’s name to be added on to the lease agreement, and Amreet and Sam were extremely helpful in ensuring that all documents and necessities were sorted before my husband moved into the flat! 10/10 would recommend Fraser and Co ☺️

Shruti · 8 September 2025 · Fraser & Co London West End

Agent replied · 8 October 2025

Hi Shruti, Thank you so much for your kind words! We’re delighted to hear that Amreet and Sam were able to assist you smoothly with your lease agreement. It’s great to know you’d recommend us, and we look forward to helping you again in the future. Kind Regards, The Fraser & Co Team

5/5

Google

Have rented a property via them and our agent Amreet is the best ! She is always very responsive and always goes out of her way to help us out ! She has really made the renting process a lot easier!

Prafull · 8 September 2025 · Fraser & Co London West End

Agent replied · 8 October 2025

Hi Prafull, Thank you for your fantastic feedback! It's wonderful to know that Amreet's dedication and responsiveness made such a positive impact on your experience. We truly appreciate you taking the time to share your review. Kind Regards, The Fraser & Co Team

5/5

Google

Sam is great and helped me successfully renew my flat

Martha · 8 September 2025 · Fraser & Co London West End

Agent replied · 8 October 2025

Hi Martha, Thanks for your five-star review! We're so glad to hear that Sam was able to help you successfully renew your flat. We'll be sure to pass on your kind words. Kind Regards, The Fraser & Co Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Fraser & Co

Which Fraser & Co office has the most reviews?

London New Homes has the most, with 221 reviews rated 4.3 out of 5, followed by London West End with 216.

Where are the Fraser & Co offices?

The four Fraser & Co offices, by town:

  • Barnet: 5 Charcot Road, Colindale Avenue, London, NW9 5HG, Barnet, NW9 5HG
  • Hounslow: 571 Chiswick High Road, London, W4 3AY, Hounslow, W4 3AY
  • London New Homes: Unit 12 West End Quay, 1 South Wharf Road, Paddington, London, W2 1JB, Westminster, W2 1JB
  • London West End: Unit 12 West End Quay, 1 South Wharf Road, Paddington, W2 1JB, Westminster, W2 1JB

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