5/5
TrustpilotStaff
I had a really good experience with the letting agency. From the beginning, Adam was helpful, professional and responsive and made the process of securing our new him feel straightforward.
Trusted Agent profile
Frank Harris & Co. reviews in Lambeth, Camden and London
★★★★★
948 reviews across 3 offices and 3 platforms
Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 948 reviews on three platforms, rated 4.6 out of 5 overall.
Our offices
Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.
- Frank Harris & Co. Lambeth123 Stamford Street, London, SE1 9NN, SE1 9NN565 reviews · 352 on Google (4.8)23 in the last 90 days
- Frank Harris & Co. Camden81 Marchmont Street, Bloomsbury, London, WC1N 1AL, WC1N 1AL329 reviews · 276 on Google (4.9)6 in the last 90 days
- Frank Harris & Co London87 Long Lane, Clerkenwell, London, EC1A 9ET, EC1A 9ET107 reviews · 0 on Google52 in the last 90 days
Latest reviews from every Frank Harris & Co. office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotReview for Mario
Mario is very professional and excellent with his job. He always provides updates and gives plenty notice before any appointment visits. Keeps you well informed throughout whole the whole process. Highly recommended
5/5
TrustpilotProactive and genuinely willing to help
We have been extremely fortunate to have Leo looking after the letting of our property in London. As we are currently living overseas, having someone we can genuinely rely on locally makes an enormous difference. Leo is always reachable, responds incredibly quickly and never leaves a question unanswered.
5/5
TrustpilotSuperb experience
Ash showed me a house I was interested in. He was extremely polite, patient and professional through out.
5/5
TrustpilotQuick and Easy
The service I got from Ash was exceptional.
4/5
TrustpilotThank you Habiba!
Habiba was very professional, helpful and friendly throughout the whole process.
5/5
TrustpilotAshvin was professional
Ashvin was professional, friendly, and incredibly helpful throughout the entire process. His communication was excellent, and he made everything smooth and stress-free. If you’re buying or selling a property, I strongly recommend contacting Ashvin, you won’t regret it!
Agent replied · 24 September 2026
Hi Nishan, Thank you for your fantastic feedback. We’re so pleased to hear you found the service professional, friendly and helpful throughout the process, and that everything felt smooth and stress-free. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotStaff excellent
Staff excellent. Lots of way communication.
Agent replied · 24 September 2026
Hi Alan, Thank you for your feedback. We’re really pleased to hear you found the communication so helpful and had such a positive experience with the team. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotI was looking for a flat on short…
I was looking for a flat on short notice, and Ellie showed me 3 great options the very next day. She was really positive and helpful, and we ended up finding a place that I’m really excited about.
Agent replied · 24 September 2026
Hi Sof, Thank you for your lovely feedback. We’re so pleased to hear we could help you find some great options at short notice and that you’re excited about your new place. Alex, Foxtons Estate Agents Get it done with London’s number 1!
1/5
TrustpilotUnsolicited calls
Unsolicited calls: The fact that I have been in touch some time in the distant past does not give you the right to misuse my contact data for unsolicited calls, I'm talking to you Maria at Woking
5/5
TrustpilotWe were well supported by Molu
We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.
Agent replied · 24 September 2026
Hi Bhaskar, Thank you for your feedback. We’re really pleased to hear you felt well supported throughout your search and that we could help you find the right home. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotGreat experience overall
Great experience overall, especially from Ciara Ryan
Agent replied · 24 September 2026
Hi Stephen, Thank you for your feedback. We’re so pleased to hear you had such a positive experience overall and that the service made the process straightforward. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotHad the pleasure of dealing with Mario…
Had the pleasure of dealing with Mario and Mercedes while scheduling a valuation for my partner's property. Both were friendly, professional and attentive gave us a great advice - thank you again!
Agent replied · 24 September 2026
Hi Robyn, Thank you for your lovely feedback. We’re really pleased to hear you found the service friendly, professional and attentive while arranging the valuation. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotAccommodating staff
Athman was very accommodating, took us to many different properties and changed up where we’d go as he got to know us and what we’d like! Everything has been smooth sailing so far… and customer service has been great
Agent replied · 24 September 2026
Hi Alfie, Thank you for your feedback. We’re really pleased to hear you received such helpful support throughout your property search and that everything has been going smoothly so far. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotLondon's best
I had a great experience with Lucas and Leo. They were both very helpful, professional and friendly throughout the whole process. Communication was excellent, and they made everything much easier for us. We really appreciate all their help and support. Highly recommended!
Agent replied · 24 September 2026
Hi Lucieber, Thank you for your lovely feedback. We’re so pleased to hear you had such a positive experience and that the communication and support made the process easier for you. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotLayla from the Greenwich
Layla from the Greenwich branch helped me to secure my flat -she was amazing from start to finish, highly recommend.
Agent replied · 24 September 2026
Hi Lizzie, Thank you for your fantastic feedback. We’re really pleased to hear you were so well supported throughout the process and that you were able to secure your new flat. Alex, Foxtons Greenwich Estate Agents Get it done with London’s number 1!
5/5
GoogleNicole and Zak were very courteous and professional at all times.
5/5
GoogleZak was our rental agent and he was super helpful. Super informative and very responsive. Made the whole rental process easier
5/5
GoogleZak was very helpful throughout the process and made securing my new home straightforward. He was professional, responsive, and easy to work with. Would definitely recommend his service!
Agent replied · 11 October 2026
Dear Kyle, We really appreciate you taking the time to leave such lovely comments about Zak. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asha
5/5
GoogleA major thank you to Frank Harris & co. for their service and help provided which has allowed me to find an appartment for myself in London. Thank you to Zak Purssord, agent which has managed the letting and has offered amazing professionalism and support throughout the procedures.
Agent replied · 11 October 2026
Dear Ethan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zak. Please do not hesitate to contact us again. Kind regards, Asha
5/5
TrustpilotGood service
They were dilligent in sorting out the paperwork in short notice, and our tenancy manager Rai Gega kept an eye on things to keep them moving.
Agent replied · 24 September 2026
Dear Alejo, Thank you for taking the time to leave a wonderful 5* review. Rai will be thrilled to read your kind comments. Kind regards, Asma
1/5
TrustpilotWould not recommend at all
Would not recommend based on our ~12-month tenancy managed by Frank Harris & Co. In the first weeks we had a toilet leak and a ceiling electrical fault that took roughly a month to resolve. This was followed by a mouse infestation (we later found a pre-existing trap hidden under the kitchen units) and, in November, an overheating/burnt fuse on the boiler that posed a fire risk. Mould reported in February was still unresolved when we moved out in July, almost 5 months later. Contractors missed appointments, and updates only came after persistent chasing on our part. We have had multiple property managers with no visible hand offs taking place when people overseeing our case were on annual leave - leading to further delays in resolving issues. Since vacating, we've also faced ongoing delays getting our deposit released - over 5 weeks with no resolution, which has led us to raise formal complaints with both The Property Ombudsman and the TDS.
Agent replied · 24 September 2026
I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations
5/5
GoogleNicole Preorius is full of empathy and consideration. Her management stills are through and informed. No job is too big or too small for Nicole and she always is so positive and cheerful- even in stressful situations.
Agent replied · 11 October 2026
Dear Maria, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleI have always received an excellent service from Frank Harris who are managing agents for my flat. The relationship is managed by Nicole who is a delight to deal with, sensible and responsive and I feel my flat is in safe hands under her care. The team is always fully on top of all relevant deadlines, gives a responsive service and when I have sought advice about the market and my options have always given me good advice. They've also found me good tenants, and in part I attribute this to the personalised service I get from them.
Agent replied · 11 October 2026
Dear Anna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Frank Harris & Co.
Which Frank Harris & Co. office has the most reviews?
Lambeth has the most, with 565 reviews rated 4.7 out of 5, followed by Camden with 329.
