Trusted Agent profile
★★★★★
959 reviews across 3 offices and 3 platforms
Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 959 reviews on three platforms, rated 4.6 out of 5 overall.
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Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAdeel handled all of our enquiries professionally and communicated well. He guided us through the process in a smooth and efficient manor, highly recommend
Dear Roshaan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
1/5
GoogleI called to enquire about a property and the agent was in a hurry to end the call. I barely answered one question about my budget, and they cut the call, without even bothering to ask anything else or see if they could direct me elsewhere. Very rude - treating you as though you don't matter, even though they are not doing their job properly by failing to help you find a property to rent.
Dear Megha, Thank you for your review although I am disappointed to hear your experience with our office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@frankharris.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations
5/5
GoogleZak was incredibly professional and knowledgeable during the process of searching for an apartment, and we really appreciated how he advocated for all of our demands to be met. We had a great experience with the agency because of him and cannot thank him enough.
Dear Muskaan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our South Bank office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
4/5
GoogleThis agency helped me find my first London apartment, in relatively short time since the first contact. My agent, Adeel, was an excellent communicator who constantly kept me up to date on the progress of the application as well as promptly delivering any extra requests I made. He managed to book me in for two separate viewings on very short notice, outside of his working hours, which was greatly appreciated. On the other hand, the contract itself took longer to complete than estimated by the agency, as well as missing several key points from the initially agreed offer, however I believe this was out of Adeel’s hands. Overall, they helped me find an apartment I am happy with in a relatively short time period.
Dear Tudor, Thank you for the Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI’m extremely grateful to Adeel for making the process smooth and stress-free. His deep knowledge, timely communication, and exceptional support made all the difference. Thanks to his hard work, I’ve successfully signed a suitable tenancy agreement. Highly recommend!
Dear Nivedit, We really appreciate you taking the time to leave such lovely comments about Adeel. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHuge thanks to the whole team at Frank Harris for an amazingly stress free experience - enormous patience, efficiency and professionalism and I'm extremely grateful!
Dear Sarah, Thank you for taking the time to rate your service with our Bloomsbury office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI have had a wonderful experience with this agency and mostly George Thornton. He has help my research and been so nice and patient, I a 100% recommend !
Dear Lucie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team
5/5
GoogleBujar Ferizi is extremely professional. He efficiently arranged six potential properties that met my requirements in just one day. His knowledge of the area is impressive, and his professionalism left a strong impression on me. Although I have not yet signed a lease, Bujar is the best agent I have encountered so far.
Dear Hugh, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI had an amazing experience with the estate agency, specifically with Bujar. He helped us find our dream home, which perfectly matched our requirements. Bujar's patience and dedication throughout the process were commendable. He guided us with expertise, securing the property for us seamlessly. The entire experience was exceptional, and I highly recommend both the estate agency and Bujar. Five stars all the way!
Dear Skye, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI extremely appreciate the kindness the agent (Bujar Ferizi) brought me. He cares about the landlord and tenant at the same time and is a very nice person. I’ve luckily find a satisfying property with his help and I’d love to recommend him to my friends who have needs to rent a property.
Dear Astrid, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWorking with Holly was a pleasure. She was so responsive and helpful and followed up with a viewing promptly. I will definitely reach out to her again on my next move. If you’re looking for a home in Bloomsbury, would be worth checking them out!
Dear Mandy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMy important ID was accidentally sent to my old address but thankfully, the team went above and beyond to help me retrieve it. Fran was incredibly helpful and efficient in contacting the current tenants and facilitating the return of my document. I am truly grateful for their assistance and I would highly recommend their services!
Dear K, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI had an excellent experience with George Thornton. He was incredibly helpful and truly understood our needs, ensuring that we found the perfect property. He was always available to us and ready to assist us with any questions or concerns, making the entire process seamless and stress-free. His professionalism was evident throughout, and I highly recommend him to anyone looking for top-notch service in real estate.
Dear Demetra, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAdeel and Daniel were amazing in helping us find our perfect flat
Dear Amee, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Rachel, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleGeorge was very helpful and dedicated in helping us find a flat in bloomsbury
Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe had an excellent experience working with them. Francesca and Jamie had been very helpful and super responsive to all of our questions.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHolly was helpful and patient in showing me multiple properties. I really appreciate the time and effort this took, and would highly recommend her to others.
Dear Ana, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHad a fantastic experience with Frank Harris - more specifically with Holly, who's both excellent and lovely. Her support was invaluable and I highly recommend!
Dear Julia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWhen selling our flat I wanted an independent business that knew the area and that I could trust. I have to say Frank Harris ticked all the boxes and I wouldn't hesitate to recommend them in the highest possible terms.
Dear Marvin, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFound a great flat with Bujar’s help! Very accommodating and flexible when it comes to particular needs. He always replied quickly and did his best to secure my dream flat!
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleBujar is the most professional property agent I have worked with. He is friendly, knowledgeable and most importantly truly cared about helping me find the right home. It was a pleasure to work with him and I will definitely contact him again in the future!
Dear Thierry, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFrom start to finish Jamie, Eleanor, and Francesca, gave us a very professional service all delivered with positivity and efficiency. All good communicators and very responsive to our requests working together as a great team with Jamie as the lead. Thank you from us, it was a real pleasure working with these hard working polite and charming individuals.
Dear James, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleGeorge was very helpful in helping me and my friend to find a place around bloomsbury. He helped us sort out everything within a short period of time, so I had a really good experience with Frank Harris & Co.
Dear Zoe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.
