Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI worked with Jamie and the team on selling our Bloomsbury flat. The transaction involved leasehold extension and a number of parties in a long chain. It's fair to say there were a few stressful days on the way but Frank Harris communicated well with everyone and went the extra mile to get everything over the line. Thanks Frank Harris Bloomsbury office!
Philip · 4 October 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Philip, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
★★★★★ 5/5
GoogleI recently had the pleasure of working with Seif, and I can confidently say that my experience was exceptional from start to finish. From our very first interaction, Seif was nothing short of professional, knowledgeable, and incredibly well-mannered. He truly went above and beyond to ensure that every aspect of the process was smooth and stress-free.
Hassan · 4 October 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Hassan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Sarah
★★★★★ 5/5
GoogleI had the absolute pleasure of working with Bujar as my estate agent, and I couldn’t be more thrilled with the outcome. From the very start, he went above and beyond to help me find the perfect flat that suits all my needs. Bujar listened attentively to what I was looking for and provided personalised options that fit my lifestyle, budget, and preferences perfectly.
Arta · 4 October 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Arta, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleEllie helped us purchased this one bed flat and we are very pleased with their service. I recommend them whole heartedly.
香港媽咪。英國生活 · 27 September 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe purchased soon after Covid -19 pandemic and despite that, and living in Australia and the complexities of an overseas purchase with all of the issues of forex/different contractual obligations/deceased estate/anti-money laundering (AML) requirements Frank Harris & Co. (George Butt) were both professional and supportive to deal with.
We had heard that buying in the UK had it's challenges and although that is the case Frank Harris were superb.
Thanks again
Neil and Annette Bartels
Dr · 27 September 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah
★★★★★ 5/5
GoogleThe communication with George T. was great. Always prompt, kind and polite, he did his best to find good matches for my home search. He had a nice word even after telling him that I have made an offer for a property advertised by another agent. I would contact him anytime again, being sure he will diligently help me.
All the best, George and lots of good clients!
Adela · 27 September 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Adela, Thank you for your kind comments regarding George T and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah
★★★★★ 5/5
GoogleHolly helped me with my property search and was very friendly and responsive. Would definitely recommend Frank Harris.
Jiaxuan · 25 September 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Jiaxuan, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend Frank Harris & Co. when searching for a new home. In particular, George Thornton was always engaged, professional and responsive during the viewing process, which is not very common in such a busy environment as the London housing market.
Miroslav · 25 September 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Miroslav, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Bloomsbury and Kings Cross office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was lovely! Very professional and easygoing! Thanks a lot!
Clarissa · 11 September 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Clarissa, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was a proactive agent in securing our accommodation. He kept us well-informed throughout the smooth application process.
Caleb · 11 September 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Caleb, Thank you for leaving a Google review regarding your experience with Adeel. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleZak Purssord was a pleasure to work with - professional, responsive, a good advocate, and willing to go the extra mile to ensure I found the right flat. Thank you!
Katie · 11 September 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Katie, Thank you for your kind comments regarding Zak and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel helped my friend and I secured our flat in a reasonable price. Highly recommend Frank and Harris.
Jiahui · 11 September 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Jiahui, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleFrank Harris agent Adeel Zain helped my mum and I find a great apartment in Waterloo with a lower price. Adeel conducted everything professionally and answered our questions quickly.
Sherry · 11 September 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Sherry, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Edward · 26 August 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Edward, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleI had an excellent experience with Bujar Ferizi, he is proactive and informed.
Caroline · 26 August 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Caroline, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdam and Fran were very helpful and professional with the way they treated me and were very informative when it came to what would be best for my circumstances. I’d recommend any buyers to ask for them by name!
Terry · 26 August 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Terry, Thank you for your kind comments regarding Adam and Fran and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleTerrible experience. Have left our flat over 3 months ago and we are still completely in the dark about our deposit of over 3 grand. Not even replying to emails anymore and have given us zero information about why things are taking long. Will probably reply to this saying it’s the landlord’s responsibility but as a letting agency you would expect to have the minimum amount of decency to treat tenants with some respect.
The agents never reply unless you write to their manager.
So glad this lease is over.
Alvaro · 26 August 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Alvaro, Thank you for your review although I am disappointed to hear your experience with our Bloomsbury and Kings Cross office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@frankharris.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleI had an amazing experience with Jamie & Seif. I was looking to purchase my first flat in London and they helped me look for the perfect flat. When I found one that I liked Jamie was super helpful in setting up the process of purchasing the flat. He’s been very patient and accommodating. Overall I’m extremely happy that everything went well and a lot of it it’s thanks to them!
Diana · 26 August 2024 · Frank Harris & Co. Camden
Agent replied · 25 October 2024
Dear Diana, Thank you for your kind comments regarding Jamie & Serif and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommended, 5-star experience, especially Adeel, the staff in Frank Harris, was quick to reply and gave a lot of help and support to finally succeed in renting the apartment. Helped us sign the apartment in two days, very efficient!
Don't miss him if you need to rent an apartment near Waterloo!
I highly recommend Adeel, anyone who needs their house can ask.
AAA建材老王 · 12 August 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel managed our tenancy well during the contract signing process
Ewan · 12 August 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Ewan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel was great and helped my find a suitable alternative to meet our needs. Thanks!
Kate · 12 August 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Kate, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleAdeel handled all of our enquiries professionally and communicated well. He guided us through the process in a smooth and efficient manor, highly recommend
Roshaan · 12 August 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Roshaan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 1/5
GoogleI called to enquire about a property and the agent was in a hurry to end the call. I barely answered one question about my budget, and they cut the call, without even bothering to ask anything else or see if they could direct me elsewhere. Very rude - treating you as though you don't matter, even though they are not doing their job properly by failing to help you find a property to rent.
Megha · 12 August 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Megha, Thank you for your review although I am disappointed to hear your experience with our office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@frankharris.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleZak was incredibly professional and knowledgeable during the process of searching for an apartment, and we really appreciated how he advocated for all of our demands to be met. We had a great experience with the agency because of him and cannot thank him enough.
Muskaan · 12 August 2024 · Frank Harris & Co. Lambeth
Agent replied · 10 November 2024
Dear Muskaan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our South Bank office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
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