Trusted Agent profile
★★★★★
956 reviews across 3 offices and 3 platforms
Frank Harris & Co. has three offices, in Lambeth, Camden and London. Together they have 956 reviews on three platforms, rated 4.6 out of 5 overall.
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Frank Harris & Co.'s three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleEvie was a great help with assisting us find a suitable property. Patient and understanding with needs and tailored accordingly!
Dear Aled, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Evie. Please do not hesitate to contact us again. Kind regards, Sarah
5/5
GoogleAdeel was truly excellent throughout our process of renting a flat - extremely proactive, efficient and exceeded expectations.
Dear Harriet, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleEvie was extremely helpful and accessible during the flat renting process. Any concerns were always quickly dealt with, we couldn't of asked for any more from her.
Dear Max, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
GoogleAdeel helped us find our dream flat! He was very helpful, efficient and professional. He made the process so easy and stress free. Thank you for all your help Adeel!
Dear Isabella, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah.
5/5
GoogleAdeel was very friendly and professional, and always tried his best to accommodate my needs. He kept me promptly informed about any new property available.
Dear Chiara, Thank you for taking the time to leave a wonderful 5 star Google review. Adeel will be thrilled to read your kind comments. Kind regards, sarah
5/5
GoogleZak Purssod is a very professional agent and I enjoyed viewing properties with him. Not only is he professional but is also enthusiastic, maintaining a positive attitude and always ensuring comfort with clients.
Dear Jasmina, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah
5/5
GoogleFrank Harris has been a great group to work with during my rental search. Adeel has been very patient, understanding and keen to help during my search for a property.
Dear Rheeya, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
5/5
GoogleMyself and my husband are moving flats and couldn't have had a better experience than with Frank Harris! Zak Purssord has been extremely helpful through the whole process with excellent communication. Thanks a lot Zak!!
Dear Katie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah
5/5
GoogleRecently moved into a property managed by Frank Harris. I’ve had the pleasure of dealing with one of their agents, Evie. Evie has been fantastic from the get go, very professional and helpful. She responds very quickly to any questions etc, even out of office hours. One of the reasons I chose the property was down to the fantastic customer service we received from Evie. Anything thing I’ve needed sorting has been dealt with very quickly and caused no hassle for me. Couldn’t be happier with the customer service we have received! Highly recommended.
Dear Ben, We really appreciate you taking the time to leave such lovely comments about Evie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah
5/5
GoogleEllie helped us purchased this one bed flat and we are very pleased with their service. I recommend them whole heartedly.
Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
1/5
TrustpilotA Terrible Experience!
I recently moved into a flat managed by Frank Harris, and my experience with the Barbican branch, has been extremely disappointing. They treated me and the other tenant poorly, as if we had no rights, knowing they held power because we were seeking to terminate the contract. They consistently sent us threatening emails, pressuring us to comply with their unreasonable demands or else they won't proceed with terminating the agreement.Even though we found a replacement tenant, it took them three weeks to complete the referencing process, during which time the new tenants decided to withdraw their application due to the delay. They did this on purpose to force us to pay for their 'looking for new tenants'. To make matters worse, they forced us to pay rent for three days while a contractor was carrying out work inside the flat. Despite informing them that I have asthma and cannot tolerate paint smell, they still insisted I vacate the flat and continue paying rent during that period.This experience has been beyond frustrating, and I would caution anyone considering using this agency.
Dear Omar I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Sarah, Customer Relations
5/5
GoogleGeorge was really helpful and made the process simple.
Dear Flair, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah
5/5
GoogleJamie was great help in my property search and very knowledgeable !!
Dear Nijaani, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah
5/5
GoogleExcellent service from Jamie! Would highly recommend for any property search
Dear Katie, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
5/5
GoogleI came and looked after directions Seif was very helpful and it was a pleasure speaking to him
Dear Ali, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah
5/5
GoogleViewing organisation simple, knowledgeable, great manner. George is easy & pleasent to deal with.
Dear michael, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
GoogleJust went in for a small enquiry, but the entire team was looking fantastic!! Immaculately dressed and with million dollar smiles. Very helpful too
Dear Hamza, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
5/5
GoogleSaif was extremely professional in helping me find a property. It went so smoothly I would highly recommend him
Dear Sehreen, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
5/5
GoogleExcellent service with Holly - she is effective and attractive (I hope that is not inappropriate of me). If you are looking to let in Bloomsbury call up and ask for Holly Darby
Dear Aaron, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
4/5
GoogleWe found Ms Darby very friendly and helpful. We had a number of questions but she was easily able to satisfy our queries.
Dear Shirley, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah
5/5
GoogleI had the pleasure to deal with Francesca, who’s super helpful and knowledgable. She answered all my questions and had a great ‘I can do attitude’.I highly recommend Frank Harris Bloomsbury.
Dear Maria, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleJamie Charlton of Frank Harris, Bloomsbury, took time out of his busy schedule to visit my flat to do a valuation knowing full well there was no business coming his way from his endeavour. The mark of a true gentleman! Thank you Jamie.
Dear Nagi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleI had a very pleasant experience with Holly she helped me through all the worries and doubts I had. Looking to move into my first London flat very soon!
Dear Aaron, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleI came into the office after reading the reviews online, safe to say they were definitely true. A big thank you to Seif especially, who made me feel welcome and very well educated and informative.
Dear Preena, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lambeth has the most, with 564 reviews rated 4.7 out of 5, followed by Camden with 328.
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