Folio estate agents in London

★★★★★ 1/5

Google

I don’t know how Folio can reach almost 5 stars MAYBE they are all fake reviews.Take my suggestion and STAY OUT from anything that has Folio as a management team. This is the worst housing association and landlord ( for me ) that I have ever had in London. They are not helping you at all if you have any problem is better for you to fix it yourself because they are really difficult to reach by phone (they can also lock your number) and even more via email. The team is continuously changing (I wonder why) and you have to repeat them everything back again. If ( and that's a big IF) they answer you they are always in a defensive mood and not helpful at all. WORST WORST WORST COMPANY EVER. I'm really fed up with them is always a nightmare when something happens in my house and I know I have to contact them ( that's a pity though cause they have really nice apartments that lose completely their value with all the problems you have after) Hope that with this review I can save you some time and mental health dealing with them in the future, I would have loved to be warned before signing the contract with them)

Alexia · 15 June 2019 · Folio London (2)

★★★★★ 4/5

Google

very impressed by the professionalism and efficiency of Daniel Novitt & Sharon Taylor. Both very quick with their replies and actions to any issues we had. We've recently moved out but will definitely recommend Folio esp Daniel to manage accounts.

Inshaaf · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

We've been so impressed with how easy and convenient Folio has made the whole renting experience. We fell in love with our flat the moment we saw it and couldn't be happier with how it's all worked out. Thank you Scott at Folio for being a total delight, and for making everything so fun and easy!

Bekah · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

I really love living here. The site manager is just across the road if we have trouble, and the place is beautiful with a mezzanine bedroom! We received a lovely great big move in hamper when we arrived with all the necessities plus tea and biscuits! Great place, great people :) Very happy!

Natalie · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

I’ve been renting with Folio for more than 2 years and most of my friends are still mindblown when they hear about the great price and service offerd by Folio. Our property manager Daniel Novitt is our superhero - repairs are organised quickly and efficiently, the lovely people sent are talented and work is finished only when the customer is happy. How awesome is that!!

Karina · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

I lived for three years in a Flat managed by Folio. Folio always offered a great support and I'm very satisfied with them. Daniel Novitt, my current manager, always responded to my queries professionally, politely and efficiently. I'm very pleased with my experience with Folio and Daniel. Truly recommended.

Renato · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

The managers are extremely helpful and reply within 24h usually. If something needs to be fixed they are sending contractors very fast and often go an extra mile to help tenants. Very happy with the service both on professional and on a personal level.

Evghenia · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

Making simplicity out of complexity, that's Folio London, from the initial viewing, to tenant referencing and moving in, its been seamless. Thanks to the agent who helped us and nothing was too much trouble. As for the apartment well, double walk in shower, brand new and stylish living areas and bosch appliances, Folio London are up with the best of the best in the world, we know all those companies as house hold names, only the best become that and Folio London are now added to that list of companies that do it all the right way. Thank you ... Perfect in every way!

Anthony · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

Renting with Folio has been a pleasure from day one - even before we moved in, the lovely site manager, Lerayne, helped us choose a property! The neighborhood is lovely and well-kept, and the site team are very helpful with any problems we have. Truly an organisation that puts people first!

Ashley · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

I have been with Folio for 2 years already. My property manager Lerayne has been very helpful in any case. Lerayne made moving in as simple as possible, sorted out all our queries with the property with ease and always happy to help. Folio and it’s staff are definitely a good recommendation. Many thanks for taking care of me and the property. Donata

Donata · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

Recently rented with Folio at Stratford Halo. Viewing set up nicely by Tomas and we were shown everything in detail what the building offered us. Very smooth renting process. Everything done online, including all payments and signing of contract (unlike my previous agency which called us to their office). Best part is that there are no Admin or Agency fees. Prompt reply to our questions over emails and Tomas was very helpful. Would highly recommend.

Prateek · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

Our experience with Folio has been excellent. Tomas was extremely helpful from the beginning, helping to arrange a viewing and accomodate our needs at very short notice. Tomas has answered all email questions thoroughly and promptly and has always been helpful and friendly on the phone. The whole process for signing has been very professional and slick - the online systems are very easy to use and clear. Looking forward to moving in! 100% recommend Folio.

James · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

Together with my wife we are renting a property from Folio London. There is no words that I can find to describe how great this guys are. First of all - they didn`t charge us crazy amount of "entry fees" like other agencies do. Before we moved in to the property, we got a list of furniture that they can provide. Some of it brand new !!! It is very convenient that they own the property so there is no "landlord delays" involved. All decisions are very quick. They are very flexible with any changes made within the property. Our agent Jey Velupillai always says that He is here to make us happy :) And we are indeed ! When we had a problem with a boiler it was dealt quick and painless ;) and Jey was checking few days after if everything was fine. Professionalism and high customer service level. Best "Landlord" we`ve ever had !! :D

Michał · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

This is my first time living in London, and Folio has made the transition as easy as possible. My lovely property manager, Daniel, always gives me fast response if I have any questions or issues. Folio also do not have any extra fees, which is great.

Malene · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

I have been with Folio since January and have found it to be a great experience and Daniel our property manager (Tandem Centre) has been fantastic and made moving in a doddle, sorted out any and all our queries with the property with ease and always happy to help. A pleasure to rent with.

Olly · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

I have been renting from Folio for 6 years now and have seen a dramatic improvement in their customer services recently. For example, I just had an issue I needed sorted this week (totally my own fault!). Dan and Sharon were so helpful and friendly throughout the process of sorting it out - I'm so grateful!

Sarah · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

We rented through Folio London for four years and can speak highly of their properties, services and overall professionalism. Our property manger (Daniel Novitt) made our time renting from Folio a real joy, ensuring all issues were dealt with quickly, fairly and to a highly satisfactory level. Would defintely rent through them again.

Albert · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

I must confess there has been an amazing difference with Daniel N handling my apartment when I need some replacement - his response time is first-rate, his follow-up and customer service approach speaks very well of him. Please keep it up. You left a very good and improved impression of Folio!

Engr · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

I've moved into our cosy Chiswick apartment just over two years ago with my partner. Our move was swift and did not pay ANY agency fees thanks to Folio! So far had a wonderful experience, as after all some things do go wrong from time to time. Boiler, water issues solved within days and even got free furniture or our own choice at request! Can't praise them enough! Special thanks to Jey our portfolio manager who sorted it out all for us!

Laszlo · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

The best experience I have had renting a property in London. Tomas and the team at Folio were communicative and straight forward at every step of the process, from making an enquiry to the move in day. We are really pleased with the quality of the property and would recommend Folio to anyone looking to rent in London.

HH · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

Many thanks to Folio London to make our moving process so smooth. The staff are extremely professional and friendly; and the properties are superbly kept! Especially, we want to thank Jade, who helped us with all our requests very kindly and very promptly! Big thanks :) We would like to recommend Folio to anyone looking for a home in London.

Pengyu · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

I have been living in a flat with my friends rented from Folio for the past 2 and a half years and I love every second of it. Our property managers have always been helpful but for the past few months the help was more reliable than ever since Daniel Novitt joined the team.

Violeta · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

I have rented a flat with Folio. Property is well kept with nice forniture. Special thanks to Sharon. She is the superstar of the agency. Patient, professional and passionate. She personalised the service and followed through every single step until I got the property more suitable for me. If you are planning to rent with Folio London ask of Sharon and all your dreams will come true, hassle free.

Federico · 15 June 2019 · Folio London (2)

★★★★★ 5/5

Google

We've been renting with Folio for over 4 years now. The flat is beautiful and the development very well kept. Daniel Novitt is our property manager and has always been very helpful and super quick dealing with any issues. I would highly recommend Folio for the best renting experience.

FK · 15 June 2019 · Folio London (2)